- 1-2 years experience - Manage MySQL on Linux/Windows environments (preferably Percona/MySQL Community/MySQL Enterprise).
- Perform routine maintenance including patching and schema management.
- Prior experience in query optimization, indexing strategies, and slow query analysis is a plus
- Strong Communication Skills

About Geopits Global Pvt Ltd
About
GeoPITS is remotely managing 2000+ SQL databases for our global customers. We are trusted by more than 120+ clients across the globe. With over 70+ database experts our organization has 9+ years of success creating a minimal studio dedicated to build meaningful business processes and extensive support model with which we help companies build, manage, optimize and leverage data to empower their business. We are also a certified Microsoft Partner. Combined with an understanding of business goals and effective project management, by delivering efficient database solutions.
Our organization aims to provide enterprise level support for requirements in the Microsoft data platform.
Candid answers by the company
Bangalore
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Role Overview
Support executive for Heyo, the candidate should be customer-focused and have at least a year of experience in a chat support process.They will handle real-time customer interactions over chat and calls, they will need to guide users through queries, troubleshoot issues, and ensure a smooth experience with Heyo’s platform.
Key Responsibilities
- Respond to customer queries via chat and phone calls in a timely manner
- Troubleshoot basic technical issues related to calling, WhatsApp setup, and app features
- Guide users through onboarding steps
- Document common issues and grab insights to contribute to internal knowledge bases
- Escalate complex issues to the product or tech team
- Collect and relay customer feedback
- Maintain high customer satisfaction
Requirements
- At least one year of experience (preferably 2) in a customer support role (SaaS or tech product experience is vital)
- Strong communication skills in English and Hindi.
- Ability to explain technical concepts clearly to non-technical users
- Familiarity with WhatsApp Business API(very important), cloud telephony, or CRM systems is an advantage
- Experience using tools like Freshdesk, Google Suit and Excel.
- Understanding of customer support terminologies (CSAT, FRT, TAT, etc.)
- Exposure to working in a startup or fast-paced SaaS environment
Required Skill Set :--
- Data Model & Mapping
- MS SQL Database
- Analytics SQL Query
- Genesys Cloud Reporting & Analytics API
- Snow Flake (Good to have)
- Cloud Exposure – AWS or Azure
Technical Experience –
· 5 - 8 Years of experience, preferable at technology or Financial firm
· Strong understanding of data analysis & reporting tools.
· Experience with data mining & machine learning techniques.
· Excellent communication & presentation skills
· Must have at least 2 – 3 years of experience in Data Model/Analysis /mapping
· Must have hands on experience in database tools & technologies
· Must have exposure to Genesys cloud, WFM, GIM, Genesys Analytics API
· Good to have experience or exposure on salesforce, AWS or AZUre , & Genesys cloud
· Ability to work independently & as part of a team
· Strong attention to detail and accuracy.
Work Scope –
- Data Model similar GIM database based on the Genesys Cloud data.
- API to column data mapping.
- Data Model for business for Analytics
- Data base artifacts
- Scripting – Python
- Autosys, TWS job setup.
according to our company’s needs. You will be responsible for planning, developing,
testing, improving and maintaining new and existing databases to help users retrieve
data effectively. As part of our IT team, you will work closely with developers to ensure
system consistency. You will also collaborate with administrators and clients to
provide technical support and identify new requirements. Communication and
organization skills are keys for this position, along with a problem-solution attitude.
You get to work with some of the best minds in the industry at a place where
opportunity lurks everywhere and in everything.
Responsibilities
Your responsibilities are as follows.
• Working cross functional teams to develop robust solutions aligned with the
business needs
• Maintaining communication, providing regular updates to the development
team ensuring solutions provided are fit for purpose
• Training other developers in the team on best practices and technologies
• Troubleshooting issues in the production environment understanding the root
cause and developing robust solutions
• Developing, implement, maintain and solutions that are both reliable and
scalable
• Capture data analysis requirements effectively and represent them formerly
and visually through our data models.
• Maintaining effective database performance by identifying and resolving
production and application development problems
• Optimise the integration and installation of new releases
• Monitoring system performance, test, troubleshoot and integrating new
features
• Proactively recommending solutions to improve new and existing database
systems
• Providing database support by coding utilities, resolving user questions and
problems
• Ensuring compliance to database implementation procedures
• Performing code and design reviews as per the code review process
• Installing and organising information systems to guarantee company
functionality
• Preparing accurate documentation and reports
• Migration of data from legacy systems to new solutions
• Stakeholders’ analysis of our current clients, company operations and
applications, and programming requirements
• Collaborate with functional teams across the business to deliver end-to-end
products, features enabling enhanced performance
Required Qualifications
We are looking for individuals who are curious, excited about learning, and navigating
through the uncertainties and complexities that are associated with a growing
company. Some qualifications that we think would help you thrive in this role are:
• Minimum 8 Years of experience as a Database Administrator
• Strong knowledge of data structures and database systems
• In depth expertise and hands on experience with MySQL/MariaDB Database
Management System
• In depth expertise and hands on experience in database design, data
maintenance, database security, data analysis and mining
• Hands-on experience with at least one web-hosting platform such as Microsoft
Azure, AWS (Amazon Web Services) etc.
• Strong understanding of security principles and how they apply to web
applications
• Basic knowledge of networking, Desirable knowledge of business intelligence
• Desirable knowledge of data architectures related to data warehouse
implementations
• Strong interpersonal skills and a desire to work collaboratively to achieve
objectives
• Understanding of Agile methodologies
• Bachelor/Masters of CS/IT Engineering, BCA/MCA, B Sc/M Sc in CS/IT
Preferred Qualifications
• Sense of ownership and pride in your performance and its impact on company’s
success
• Critical thinker, Team player
• Excellent trouble-shooting and problem-solving skills
• Excellent analytical and Strong organisational skills
• Good time-management skills
• Great interpersonal and communication skills
Greetings from Quantum BSO!
It was a pleasure to interact with you today regarding the opportunity of Sr Software Engineer/Technical Lead position. Thank you for your interest in the interview process for the position at Quantum BSO and Tech Pvt Ltd. We are glad to move a step ahead.
Who we are:
We are a product innovation company that supports the Transportation and Shipping industries to overcome their business challenges and be leaders in Digital Transformation. Our strength is the in-depth knowledge we hold of the Transportation and Shipping landscape. Our journey begun when we started simplifying the complexities of these businesses as far back as 2003. At the core, we aspire to impact great changes in the Transportation business through our inventions & technology. We are based in Bangalore.
What you’ll be doing:
Develop and deliver defect free, Web based applications using C#, ASP.Net and Oracle as per the Specifications provided by the Business Analysis Team.
- Read and Understand the Functional and Technical Specification and raise questions before commencing the work
- Design, develop, and unit test applications in accordance with established standards.
- Adhering to high-quality development principles while delivering solutions on-time.
- Adhere to the Quality Management Standards established in the organization.
- Understanding of the SDLC process defined in the organization and follow it without any deviation
- Providing third-level support to the support tickets raised by the business users
- Analyzing and resolving technical and application Logic related problems
- Ensure high performance in the application by developing efficient code
What experience, skills & qualification you’ll bring to us:
Primary Skills
- BE/BTech/MTech with 4 to 10 year of experience in .NET Framework like C#.Net and ASP.Net
- At least 5 years of experience on Web Application development with ADO.Net, HTML, CSS, JavaScript/JQuery
- Good experience in Writing Complex SQL Queries using any of the RDBMS Database like Oracle, SQL Server etc.
- Experience in Creating and Testing Stored Procedures and Functions
- The selected candidate will act as primary interface to the customer for technical support on our products and services to achieve our goal of converting design wins to
- Provides First level tech support at system level to RnD teams across all
- Actively and consistently seeks new customers within associated focus markets.
- Visits customers and potential customers to develop relationships, follow up on leads, set grower trials, close sales opportunities, and provide technical information.
- Meets established sales budget and targets (revenue, profit, expense) goals.
- Delivers sales presentations and closes sales in a professional manner.
- Manages major accounts; establishes long-term, ongoing relationships with multiple people in a customer’s organization.
- Provides feedback to internal teams as well as with sales peers regarding competition, pricing, and marketing opportunities.
- Promptly resolves technical queries for
- Develop deep customer relationships and drive exemplary customer
- Coordinate with multi geographical teams for technical support to customer’s design
- Travel across clients (within India) to support
- Build credibility at all levels at client’s R&D
- Diligently communicates with industry leaders and enhances Tinymesh’s image.
- Takes a leadership role in the establishment of field-based grower specific product trials.
*Experience on Magento Enterprise & Magento 2.0, Experience in development, customization and integration on Magento 2.0, Proficient in PHP/MySQL
*Experience on Magento Enterprise, Development of new Magento plugins
*Working knowledge shopping cart development with shipping, and Payment Gateway Integration for E-commerce websites
- For this position please look for someone who comes with 10+ years of total IT experience
- 3+ years of experience in Financial domain
- 3+ years of Lendingexperience (Someone who has worked on Lending products or Lending companies or Lending Processes) and financial experience.
- This is 50% hands on 50% managerial position with experience in Automation or development.
- He should be Technical PM
Your skills and experience should cover:
-
Excellent programming skills using JavaScript or TypeScript
-
2+ years of relevant software engineering experience
-
Proven Node.JS programming skills with knowledge on how to scale huge Node.JS setups
-
Experience profiling and optimizing Node.JS applications
-
API design and development best practices
-
Restful web services, service-oriented architectures
-
SQL and NoSQL expert
-
Hands-on experience with developing automated tests
-
Test-driven development (TDD)
-
Experience with SCM systems like Git/SVN
-
Experience in Agile software development and continuous Integration systems like Jenkins
The following areas are highly advantageous:
-
Experience with Express and Knex
-
Experience with Loopback (https://loopback.io/" target="_blank">https://loopback.io/ TypeScript framework)
-
Experience/Interest with MySQL or PostgreSQL database









