MySQL DBA

Customer Success and Support Executive @ Kwikpic

Location: Mumbai / Kolkata (Hybrid)

About us:

Kwikpic is an AI based photo sharing platform based in Mumbai, enabling effortless, high-quality image sharing through features like instant face recognition, smart gallery creation, branded galleries, desktop apps (for macOS & Windows), digital flipbook albums, and more.

Since its launch, Kwikpic has seen exceptional adoption—processing over 200 million uploaded photos, powering 150,000+ events, onboarding 13,100+ photographers and businesses, and achieving 1 million verified users organically within just 18 months 

Why Join Us?

As a Customer Success Associate at Kwikpic, you’re not just supporting users; you’re guiding photographers, businesses, and event professionals toward their ideal photo-sharing experience. You’ll help users leverage features like AI-enabled uploads, custom galleries, digital albums, and more, ultimately growing retention, satisfaction, and revenue.

Key Responsibilities:

• Provide timely assistance to customers via email, chat, and phone, resolving technical and account-related issues.
• Guide new users through the platform, ensuring a smooth start and full adoption of Kwikpic features
• Monitor account health, proactively address concerns, and help customers maximize the platform’s value.
• Maintain strong, ongoing relationships with customers, conducting check-ins and ensuring continued customer satisfaction
• Work cross-functionally with sales, product, and support teams to deliver exceptional customer experiences and communicate feedback

Qualifications:

• Bachelor’s degree (preferably in Business, Communications, or related fields).
• 1+ years of experience in Sales, Customer Success, Account Management, or Support, preferably in SaaS, digital products, or subscription-based services.
• Fluent in English and Hindi
• Excellent communication, empathy, and client engagement skills.
• Comfortable using CS tools, CRM, and analytics platforms (e.g., Gainsight, HubSpot, Salesforce, or in-house tools).
• Strong problem-solving mindset with a love for helping customers succeed.

We are looking for an strong JavaScript developer who is highly skilled with React.js and/or React Native and/or Vue.js skills and exposure to Node Js is preferable

Your primary focus will be developing user-facing web/mobile applications and components. You’ll implement them with the React.js, or React Native or Vue.js frameworks, following generally accepted practices and workflows. You will ensure that you produce robust, secure, modular, and maintainable code. You will coordinate with other team members, including back-end developers and UX/UI designers. Your commitment to team collaboration, perfect communication, and a quality product is crucial

Responsibilities

Front End React.js or React Native or Vue.js

Developing user-facing applications using React.js, React Native or Vue.js, CSS

Building modular and reusable components and libraries

Optimizing your application for performance

Implementing automated testing integrated into development and maintenance workflows

Staying up-to-date with all recent developments in the JavaScript and React.js/Vue.js/React Native space

Proposing any upgrades and updates necessary for keeping up with modern security and development best practices

Server Side - Node.js

Integration of user-facing elements developed by front-end developers with server side logic

Writing reusable, testable, and efficient code

Design and implementation of low-latency, high-availability, and performant applications

Implementation of security and data protection

Integration of data storage solutions (may include databases, key-value stores, blob stores, etc.)

Skills

React.js and /or Vue.js

Highly proficient with the JavaScript language and its modern ES6+ syntax and features

Highly proficient with React.js/ Vue.js framework and its core principles such as components, reactivity, and the virtual DOM

Familiarity with the React.js ecosystem, including React.js, JSX, Webpack, Enzyme, Redux, and Flux.

And /Or

Familiarity with the React.js/ Vue.js ecosystem, including Vue CLI, Vuex, Vue Router, and Nuxt.js

Good understanding of HTML5 and CSS3, including ( Sass or Less depending on your technology stack )

Understanding of server-side rendering and its benefits and use cases

Knowledge of functional programming and object-oriented programming paradigms

Ability to write efficient, secure, well-documented, and clean JavaScript code

Familiarity with automated JavaScript testing, specifically testing frameworks such as Jest or Mocha

Proficiency with modern development tools, like Babel, Webpack, and Git

Experience with both consuming and designing RESTful APIs

React Native

Build pixel-perfect, buttery smooth UIs across both mobile platforms.

Leverage native APIs for deep integrations with both platforms.

Diagnose and fix bugs and performance bottlenecks for performance that feels native.

Reach out to the open source community to encourage and help implement mission-critical software fixes—React Native moves fast and often breaks things.

Maintain code and write automated tests to ensure the product is of the highest quality.

Transition existing React web apps to React Native

Node.js

Strong proficiency with JavaScript

Knowledge of Node.js and frameworks available for it (such as Express,)

Understanding the nature of asynchronous programming and its quirks and workarounds

Integration of multiple data sources and databases into one system

Understanding fundamental design principles behind a scalable application

Understanding differences between multiple delivery platforms, such as mobile vs. desktop, and optimizing output to match the specific platform

Creating database schemas that represent and support business processes

Implementing automated testing platforms and unit tests

Experience and Qualifications:

6 months to 1 years of experience in Node.js and Vue.js/React.js/React Native front end application development.

B.Tech or Equivalent degree.

Strong programming skills.

Ability to work with multiple team members and communicate well.

Strong work ethic is what is rewarded.

About VoltusWave:

VoltusWave is the one of the world's leading No-Code Development Platform backed by Block chain for Enterprises. Business leaders, investors, consultants, social entrepreneurs, and other top professionals rely on VoltusWave to meet their IT needs and build efficiencies through business process automation and digital transformations. We believe strongly in our mission and values-driven culture and invest in our people for their individual success as well as the organization's success.We encourage youngsters by giving them opportunities to prove themselves and grow along with us.

Job description:

Are you passionate about sales and client engagement?

We’re looking for a motivated Sales Executive to join our team and help drive business growth for our digital marketing & IT services.

What You’ll Do:

• Identify, qualify, and connect with potential clients through calls, meetings, and networking.
• Present and promote our services (SEO, Social Media, PPC, Email Marketing, IT Solutions, etc.).
• Understand client requirements and recommend the best-fit solutions.
• Build and maintain strong customer relationships.
• Meet and exceed monthly/quarterly sales targets.
• Maintain accurate sales records and update CRM systems.
• Stay informed on market trends and competitors.

What We’re Looking For:

• Bachelor’s degree in Business, Marketing, or related field.
• 1–2 years of experience in sales/business development (digital/IT industry preferred).
• Excellent communication, negotiation, and presentation skills.
• Goal-driven, self-motivated, and confident in handling client interactions.
• Proficiency with MS Office/CRM tools.
• Language: Hindi (Required), English (Preferred).
• Male candidates preferred (due to fieldwork/client visits).

What You’ll Get:

• Competitive Salary + Attractive Incentives
• Paid Time Off
• Career growth & learning opportunities
• Supportive, collaborative team culture
• Exposure to diverse industries & clients

Job Type: Full-time

Benefits:

• Flexible schedule

Work Location: In person

We are looking for a creative, skilled UI developer to design web apps with functionality and aesthetics in mind. The UI developer will work with back-end developers and front-end developers to ensure that the applications are optimized for several devices and presented attractively. To be successful as a UI developer you should have excellent knowledge of HTML, JavaScript, and CSS. In addition to this, you must work well in a team as there are several individuals involved in the development process.

• Work with other developers to ensure that the web apps are functional and visually appealing.
• Liaise with the client to gauge their needs and expectations.
• Plan the layout of the applications.
• Ensure that the applications are optimized for various devices.

• Proficiency in HTML, JavaScript, jQuery, and CSS.
• Knowledge of Adobe Illustrator.
• Good interpersonal skills.
• Understanding of key design principles.
• Good problem-solving skills.

Candidate should have strong experience in front end with backend technologies like Typescript, NestJS, Angular, NodeJS, ExpressJS, TypeORM, and Postgres, AWS, Rest API’se 

Only Immediate Joiners.  Work location : Bangalore

• experience in international sales or exhibition sales or both
• Delivering independent research to identify potential sponsors
• Developing and maintaining a database of existing and potential sponsors
• Managing the entire sales cycle, from prospecting through to close
• Performing key account management
• Attending events to ensure smooth running and improve customer service through face-to-face interaction

What you will be doing:

• Participate in network and security initiatives, network designs, project plans, and deployments as well as coordinating technical issues with vendors and internal teams
• Contribute to design, installation, maintenance, vulnerability remediation, and monitoring of network and security systems
• Responsible for expert-level troubleshooting of any problems relating to global issues - participation in security incident management and response.
• Providing support and guidance to Technology teams across network and security technologies.
• Adhere to IT access-management incident response and change control procedures (ITIL)
• Continuous documentation of the IT network infrastructure including technical specifications, design documents, roll-out, and disaster recovery plans

What we are looking for:

A Network Security engineer with a solid comprehensive background in:

• Ability to manage, supervise and delegate multiple tasks
• Strong experience with SIEM and log management
• EDR (Endpoint Detection and Response - especially in Microsoft ATP, Defender or SentinelOne) configuration and management.
• Vendor management; including SOC (Security Operations Centre) providers
• Global Security Incident management support
• Experience in SD-WAN (Meraki) management and troubleshooting
• Knowledge of network security, hardening network equipment, and vulnerability scans
• Experience in Microsoft security and endpoint management tooling such as MCAS and MEM
• Excellent troubleshooting skills. Ability to rapidly identify respond to and resolve issues
• Proven experience in remote access technologies (ZScaler an advantage)
• Excellent communication skills (written and verbal).
• An ability to work under pressure and take ownership of tasks and customer issues.
• Ability to work individually and as part of a global Infrastructure Technology team with regional teams in India, UK and North America.

• Must have knowledge of Website testing and API testing
• Must have knowledge of Linux and SQL
• Should have hands on automation experience with Selenium and developed multiple frameworks
• Should have worked on Robot Framework and can develop automation framework from scratch
• Must have worked on cloud providers such as BrowserStack, SauceLabs, PCloudy, etc.
• Must have worked on running tests parallely on multiple browser instance
• Should knowledge of at least one interpreted programming language like Python OR Java
• Should have worked on CI/CD tool such as Jenkins, CircleCI, TravisCI, TeamCity

Requirements and Qualification

• 4-7 years of experience.

• Bachelor’s degree in engineering

• Assess the technical feasibility of UI/UX designs

• Develop new user-facing features

• Build reusable code and libraries for future use

• Optimize application for maximum speed and scalability

• Assure that all edge cases are handled

• Collaborate with other team members and stakeholder

• Good understanding of responsive web development

• Proficient understanding of cross-browser compatibility issues and ways to work around them

• Basic understanding of SEO