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Job Title: Quality Analyst – Business Development Team

Location: Bangalore, Koramangala

Experience: Minimum 1 year in Inside Sales/Business Development (US/UK Markets)

Department: Business Development

Job Overview:

We are seeking a detail-oriented Quality Analyst to support our Business Development team in ensuring the highest level of performance, communication standards, and client engagement. This role will play a crucial part in enhancing team effectiveness, monitoring lead engagement quality, and identifying areas for continuous improvement in our business development practices.

Key Responsibilities:

• Monitor and evaluate BD team interactions (calls, emails, proposals) to ensure adherence to sales processes, communication standards, and overall client experience.

• Audit discovery calls, presentations, and follow-ups to assess alignment with business goals and customer needs.

• Review and assess proposal responses and RFP documentation for quality, customization, and value proposition.

• Collaborate with BD team members to enhance outreach strategies, pipeline management, and client nurturing efforts.

• Identify training needs and conduct feedback sessions to improve performance metrics and communication effectiveness.

• Track KPIs and conversion metrics to analyze trends, spot gaps, and implement corrective measures.

• Provide inputs on sales strategy refinement and help maintain best practices across outreach, negotiation, and closing activities.

• Maintain documentation of quality standards, audit outcomes, and improvement initiatives.

• Support in ensuring that CRM and lead tracking systems are accurately updated and maintained.

Knowledge, Skills & Abilities:

• Minimum 1 year of experience in inside sales or business development for the US/UK market with revenue-based responsibilities.

• Strong understanding of sales pipelines and lead management across short/mid/long-term goals.

• Excellent written and verbal communication skills with the ability to assess and enhance BD team interactions.

• Skilled in client discovery and proposal review with a strategic, empathetic mindset.

• Exceptional proficiency in Microsoft Suite (Word, PowerPoint, Excel, Outlook).

• Proven ability to work independently and as part of a collaborative, target-driven team.

• High attention to detail and a commitment to continuous quality improvement.

• Understanding of B2B industry trends, market dynamics, and customer drivers.

Industry: Travel & Tourism only

Experience: 2–4 Years

Location: Malad, Mumbai (Work from Office)

Job Description:

We are hiring a Ticketing Operations (Travel Consultant) with hands-on experience in

flight bookings, reissues, refunds, and fare rules. The role requires strong knowledge of

GDS systems and airline procedures, supporting both B2B and B2C ticketing

operations.

Required Skills & Qualifications:

• 2–3 years of experience in travel consulting with focus on group bookings (B2B)

• 2 -3 years of hands-on experience of GDS systems -Amadeus, Galileo, Sabre

• Excellent communication and negotiation skills

• Ability to handle multiple group requests and tight deadlines

• Strong attention to detail and customer service orientation

•1-5 years of proven experience as a sales or in a similar role.

•Strong written and verbal communication skills.

•Strong technical knowledge of equipment and elevator systems. •Excellent communication and presentation skills.

•Time management and ability to meet deadlines

•Strong problem-solving skills and a customer-focused approach. •Proficiency in CRM software and Microsoft Office Suite (Excel, Word, PowerPoint).

•Valid driver’s license and willingness to travel as required.

•Ability to work independently and manage time effectively in a field-based role

• Audit technical, on‑page and off‑page issues; ship fixes that lift traffic and revenue.

• Create keyword maps, content briefs and internal‑linking plans using Ahrefs/GSC data piped through Python or n8n.

• Build workflows in n8n, Airops and Zapier to scrape SERPs, cluster queries, monitor logs and flag anomalies in real time.

• Deploy GPT‑4o / Claude via API to generate schema, outreach copy and QA at scale, maintaining EEAT.

• Guide devs on Core Web Vitals, hreflang, structured data and site architecture.

• Automate dashboards in Looker Studio/BigQuery for transparent reporting.

What you do as a Digital Marketing Manager ?

You should have a strong grasp of current marketing tools and strategies and be able to lead integrated digital marketing campaigns from concept to execution. Digital marketing managers will work with the marketing team, supporting teams (such as programmers), and vendors to launch campaigns on time and budget.

Responsibilities

• Plan and execute all digital marketing, including SEO/SEM, marketing database, email, social media and display advertising campaigns
• Design, build, and maintain our social media presence
• Measure and report the performance of all digital marketing campaigns, and assess against goals (ROI and KPIs)
• Identify trends and insights, and optimize spend and performance based on the insights
• Brainstorm new and creative growth strategies
• Plan, execute, and measure experiments and conversion tests
• Collaborate with internal teams to create landing pages and optimize the user experience
• Utilize the strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touchpoints
• Instrument conversion points and optimize user funnels
• Collaborate with agencies and other vendor partners
• Evaluate emerging technologies. Provide thought leadership and perspective for adoption where appropriate

Requirements and skills

• BS/MS degree in marketing or a related field
• Proven working experience in digital marketing
• Demonstrable experience leading and managing SEO/SEM, marketing database, email, social media and/or display advertising campaigns
• Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform and motivate
• Experience in optimizing landing pages and user funnels
• Experience with A/B and multivariate experiments
• Solid knowledge of website analytics tools (e.g., Google Analytics, NetInsight, Omniture, WebTrends)
• Working knowledge of ad serving tools (e.g., DART, Atlas)
• Experience in setting up and optimizing Google Adwords campaigns
• Working knowledge of HTML, CSS, and JavaScript development and constraints
• Strong analytical skills and data-driven thinking
• Up-to-date with the latest trends and best practices in online marketing and measurement

• Python with Powershell (who worked in Security related product Development(First Pref)/Networking.

Key Responsibilities

• Collaborate in the design, implementation, and deployment of successful software applications in support of our Threat management platforms.
• Developing backend components to enhance performance and receptiveness, server-side logic, and highly responsive web applications.
• Performance tuning and automation of application.
• Enhancing the functionalities of current software systems.
• Understand system interdependencies and limitations.
• Functionally decompose complex problems into simple, straightforward solutions.
• Rightly estimate the task and take ownership of building production-ready software solutions.
• Collaborate with other teams to implement features based on business rules and visual design.

Minimum qualification & experience

• Engineering graduate.
• 4 years of demonstrated professional experience in delivering and operating large-scale applications.
• Strong software development skills in python including python frameworks like Django, Flask, etc.
• Experience with software development, Web frameworks and database technologies, e.g., REST APIs, and automated scripts.
• Experience with current development technologies, methodologies and workflows including CI/CD, Docker, Git, and Jenkins preferred.
• Experience with microservice development and dockerized application development is a PLUS.
• Strong knowledge of data structures, algorithms, operating systems, and distributed systems fundamentals.
• Working familiarity with networking protocols (TCP/IP, HTTP) and standard network architectures.
• Working familiarity with basic Linux administration.
• https://ind01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fcybersecurityguide.org%2Fcareers%2F&;data=05%7C01%7Cmadhvi.1%40neweraindia.com%7C71e5f8231a514be638bf08da656eee89%7Cc04e2addbf474beabf38e722114ec31f%7C0%7C0%7C637933824369629597%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=5ezbPi2xWTVZVsmDSzinf6eC37Mr6zWQpfivsSWa1A0%3D&reserved=0" target="_blank">Experience in the cybersecurity field especially with threat intelligence or security orchestration is a plus.

Skills:

• Knowledge and experience of B2B Lead Generation in IT services
• Experience of Cold calling
• A good knowledge and understanding of the technical aspects of the following:-

•  Microsoft Office and associated systems, including CRM 
• Social Networking (LinkedIn) 

•  Excellent communication skills and an excellent telephone manner 
•  Ability to work independently and under pressure 
•  Good verbal and written skills  
•  Good organisational skills and attention to detail  

Roles and Responsibilities:

• Generate new leads using cold calling, social media, and other relevant lead generation tools.
• Classify hot, warm, and cold leads based on their need, budget, and decision-making capabilities.
• Organise and keep the lead status updated in the CRM software
• Follow up on leads and conduct research to identify potential prospects.
• Promote the company’s products/services addressing or predicting clients’ objectives
• To use company databases to gain potential leads.
• Think strategically - seeing the bigger picture and setting aims and objectives in order to develop and improve the business
• Screens potential business deals by analysing market strategies, deal requirements, and financials.