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Microsoft Technical Consultant
Unified Communications and Network Services. (C1)
Microsoft Technical Consultant
Unified Communications and Network Services. (C1)'s logo

Microsoft Technical Consultant

at Unified Communications and Network Services. (C1)

Agency job
8 - 10 yrs
₹20L - ₹25L / yr
Bengaluru (Bangalore)
Skills
Microsoft Unified Communication
MS-700
70-333
Microsoft teams
Audio codecs
ACA
Computer Networking
Microsoft Teams
Skype for Business
  • Point of Contact for Team Leads
  • Point of Contact for Application team if any risk/issue is seen in the platform.
  • Help Application team in case of test/data required.
  • Engages the External Telephone network providers if required.
  • Extensive knowledge of Microsoft Unified Communications product portfolio such as MS Teams / Skype for Business / Lync 2013.
  • Good Understanding of Microsoft Teams/Skype for Business Architecture.
  • Migration experience from Skype for Business to MS Teams along with Direct Routing.
  • Hands-on troubleshooting experience on Microsoft UC products and deep expertise in AudioCodes & Ribbon SBC’s.
  • Good knowledge of VOIP protocols such as ICE, H.323, SIP, and Silk including troubleshooting
  • Experience in configuring and troubleshooting Session Border Controller.
  • Knowledge of concepts such as CAC (Call-admission-Control), Emergency Calling, Auto Attendant, Call queue, Call quality Dashboards, Media Bypass.
  • Understanding of Microsoft Phone system infrastructure and its elements.
  • Good Understanding of Microsoft Teams PowerShell commands & Scripting.
  • Support the operation of Microsoft voice network services and perform voice-related MACDs
  • Basic Understanding of AudioCodes IP Phones.
  • Basic Understanding of Network concepts such as TCP/IP, UDP, Subnetting.
  • Knowledge of O365 & Azure is a plus.

FORMAL EDUCATION AND TRAINING

  • Degree in engineering or related qualification
  • 5-10 years of practical experience in a similar role is a must
  • AudioCodes Certified Associate (ACA) certification is a big plus.
  • MS-700, 70-333, 70-334 Microsoft Certifications is a plus

KEY COMPETENCIES AND REQUIREMENTS

  • A self-motivated team player with excellent interpersonal skills
  • An outgoing individual willing to participate as part of a small and flexible team
  • Flexible approach to working hours (UK and US hours)
  • Ability to work effectively under pressure.
  • Excellent communication skills at all levels
  • Good organizational and time management skills

 

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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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