
Microsoft Technical Consultant
at Unified Communications and Network Services. (C1)
- Point of Contact for Team Leads
- Point of Contact for Application team if any risk/issue is seen in the platform.
- Help Application team in case of test/data required.
- Engages the External Telephone network providers if required.
- Extensive knowledge of Microsoft Unified Communications product portfolio such as MS Teams / Skype for Business / Lync 2013.
- Good Understanding of Microsoft Teams/Skype for Business Architecture.
- Migration experience from Skype for Business to MS Teams along with Direct Routing.
- Hands-on troubleshooting experience on Microsoft UC products and deep expertise in AudioCodes & Ribbon SBC’s.
- Good knowledge of VOIP protocols such as ICE, H.323, SIP, and Silk including troubleshooting
- Experience in configuring and troubleshooting Session Border Controller.
- Knowledge of concepts such as CAC (Call-admission-Control), Emergency Calling, Auto Attendant, Call queue, Call quality Dashboards, Media Bypass.
- Understanding of Microsoft Phone system infrastructure and its elements.
- Good Understanding of Microsoft Teams PowerShell commands & Scripting.
- Support the operation of Microsoft voice network services and perform voice-related MACDs
- Basic Understanding of AudioCodes IP Phones.
- Basic Understanding of Network concepts such as TCP/IP, UDP, Subnetting.
- Knowledge of O365 & Azure is a plus.
FORMAL EDUCATION AND TRAINING
- Degree in engineering or related qualification
- 5-10 years of practical experience in a similar role is a must
- AudioCodes Certified Associate (ACA) certification is a big plus.
- MS-700, 70-333, 70-334 Microsoft Certifications is a plus
KEY COMPETENCIES AND REQUIREMENTS
- A self-motivated team player with excellent interpersonal skills
- An outgoing individual willing to participate as part of a small and flexible team
- Flexible approach to working hours (UK and US hours)
- Ability to work effectively under pressure.
- Excellent communication skills at all levels
- Good organizational and time management skills

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Mandatory (Experience 2): Experience in 1 to 10 product journeys — identifying user pain points, fixing UX breakages, and launching new product initiatives.
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Mandatory (Skill 2): Proficiency in UI design systems, visual hierarchy, and user - centered problem-solving with clear reasoning behind design decisions.
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Mandatory (Company): Top / Well-Funded B2C Product Companies
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Job Title:
UI/UX Designer
Roles & Responsibilities:
Understand requirements and contribute to project development activities.
Ensure compliance with the documented software processes and procedures throughout the life cycle of software products.
Design solutions for enterprise-level projects.
Build and deliver prototypes of solutions for complex problems.
Experience Range:
3 - 5 years
Educational Qualifications:
Any graduation, and Any PG and Any Doctorate
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Proactive problem-solving skills
Strong communication design skills.
Strong User-Experience (U/X) design skills.
Strong User-Interface (U/I) design skills.
Thoughtfulness towards teamwork & team leadership
Solid design portfolio
Figma, Sketch, Adobe XD, Adobe Photoshop, Adobe Illustrator
Mac OS environment experience required
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Sketch, Figma, Communication Skills
Hands on experinece with minimum 8 years of programming experinece in JAVA 8 (or) 11
Good experience using Springboot, Hibernate or JPA frameworks, Spring security, Spring MVC (or) Spring Ioc (or)Spring AoP (or) any other spring framework.
Good experinece in utilising & working in Restful Webservices & Java Collection."
"Experinence in Swagger, Microservices, Basic security, Design patterns.
Good Experinece in ulilising & working with Cosmos (or) MySQL.
Good to Have
Experinence in Swagger, Microservices, Basic security, Design patterns.
Good Experinece in ulilising & working with Cosmos (or) MySQL.
- Provide counseling on policies and procedures
- Be actively involved in recruitment by preparing job descriptions, posting ads, and managing the hiring process
- Create and implement effective onboarding plans
- Develop training and development programs
- Assist in performance management processes
- Support the management of disciplinary and grievance issues
- Maintain employee records (attendance, EEO data etc.) according to policy and legal requirements
- Do you like the idea of playing Master Shifu for product development teams? Or, what organizations think of it as playing an Engineering Manager.
- Do you live by the mantra of “buck stops with me”. Seriously, we also don’t know who Buck is and we are also looking for him.
- Have you led a product team of 15+ members in the past to successful outcomes? Okay, we would love to talk even if you unfortunately ran into a failure.
- Do you speak both binary and Humanary? Python , dialect, to talk to geeks and the Humanary, English or Hindi dialect, to talk to Clients.
- Do you practice Agility? No, we don’t mean asanas from Baba Ramdev but things like Scrum or Kanban
- Do you practice Curiosity over Complacency? I..e are you a lean mean learning machine?
- Can you envision a solution architecture after hearing the product's vision and user stories? Do things like scalability, performability, flexibility, maintainability give you goosebumps of joy?
- Do you have an eye for good user experience?
Did you say Yes to all of them? My My! Love you! I’m sure your current team loves you too. But, if for whatever reason, you are looking for a new home then we would love to talk to you. We are a certified Great Place to Work, which means it’s a place where people love working with each other. And, you would too.
Send me an email, will ya?
- Expertise in building web applications and APIs.
- Strong knowledge in PHP core and web framework Laravel
- Basic understanding of front-end technologies such as HTML, CSS, Javascript, Bootstrap, AJAX.
- Familiar with MYSQL query language
- Knowledge of frontend backend integration
- Knowledge in Linux based OS like Ubuntu is an added advantage
- writing well designed, testable, efficient code
- Excellent Communication Skills
- Willingness to own a responsibility
- Ability to work in a team as well as an individual
- Ability to work under pressure and maintain deadlines
- Good to have worked on end to end in projects








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