Microsoft Technical Consultant

Unified Communications and Network Services. (C1)

Microsoft Technical Consultant

Multi Recruit

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Microsoft Technical Consultant

at Unified Communications and Network Services. (C1)

Agency job

via Multi Recruit

8 - 10 yrs

₹20L - ₹25L / yr

Bengaluru (Bangalore)

Skills

Microsoft Unified Communication

MS-700

70-333

Microsoft teams

Audio codecs

ACA

Computer Networking

Microsoft Teams

Skype for Business

Point of Contact for Team Leads
Point of Contact for Application team if any risk/issue is seen in the platform.
Help Application team in case of test/data required.
Engages the External Telephone network providers if required.
Extensive knowledge of Microsoft Unified Communications product portfolio such as MS Teams / Skype for Business / Lync 2013.
Good Understanding of Microsoft Teams/Skype for Business Architecture.
Migration experience from Skype for Business to MS Teams along with Direct Routing.
Hands-on troubleshooting experience on Microsoft UC products and deep expertise in AudioCodes & Ribbon SBC’s.
Good knowledge of VOIP protocols such as ICE, H.323, SIP, and Silk including troubleshooting
Experience in configuring and troubleshooting Session Border Controller.
Knowledge of concepts such as CAC (Call-admission-Control), Emergency Calling, Auto Attendant, Call queue, Call quality Dashboards, Media Bypass.
Understanding of Microsoft Phone system infrastructure and its elements.
Good Understanding of Microsoft Teams PowerShell commands & Scripting.
Support the operation of Microsoft voice network services and perform voice-related MACDs
Basic Understanding of AudioCodes IP Phones.
Basic Understanding of Network concepts such as TCP/IP, UDP, Subnetting.
Knowledge of O365 & Azure is a plus.

FORMAL EDUCATION AND TRAINING

Degree in engineering or related qualification
5-10 years of practical experience in a similar role is a must
AudioCodes Certified Associate (ACA) certification is a big plus.
MS-700, 70-333, 70-334 Microsoft Certifications is a plus

KEY COMPETENCIES AND REQUIREMENTS

A self-motivated team player with excellent interpersonal skills
An outgoing individual willing to participate as part of a small and flexible team
Flexible approach to working hours (UK and US hours)
Ability to work effectively under pressure.
Excellent communication skills at all levels
Good organizational and time management skills

Point of Contact for Team Leads
Point of Contact for Application team if any risk/issue is seen in the platform.
Help Application team in case of test/data required.
Engages the External Telephone network providers if required.
Extensive knowledge of Microsoft Unified Communications product portfolio such as MS Teams / Skype for Business / Lync 2013.
Good Understanding of Microsoft Teams/Skype for Business Architecture.
Migration experience from Skype for Business to MS Teams along with Direct Routing.
Hands-on troubleshooting experience on Microsoft UC products and deep expertise in AudioCodes & Ribbon SBC’s.
Good knowledge of VOIP protocols such as ICE, H.323, SIP, and Silk including troubleshooting
Experience in configuring and troubleshooting Session Border Controller.
Knowledge of concepts such as CAC (Call-admission-Control), Emergency Calling, Auto Attendant, Call queue, Call quality Dashboards, Media Bypass.
Understanding of Microsoft Phone system infrastructure and its elements.
Good Understanding of Microsoft Teams PowerShell commands & Scripting.
Support the operation of Microsoft voice network services and perform voice-related MACDs
Basic Understanding of AudioCodes IP Phones.
Basic Understanding of Network concepts such as TCP/IP, UDP, Subnetting.
Knowledge of O365 & Azure is a plus.

FORMAL EDUCATION AND TRAINING

Degree in engineering or related qualification
5-10 years of practical experience in a similar role is a must
AudioCodes Certified Associate (ACA) certification is a big plus.
MS-700, 70-333, 70-334 Microsoft Certifications is a plus

KEY COMPETENCIES AND REQUIREMENTS

A self-motivated team player with excellent interpersonal skills
An outgoing individual willing to participate as part of a small and flexible team
Flexible approach to working hours (UK and US hours)
Ability to work effectively under pressure.
Excellent communication skills at all levels
Good organizational and time management skills

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