Microsoft Dynamics Solution Architect

🚀 We’re Hiring: Technical Lead– Dynamics 365 CRM

Are you a seasoned Dynamics 365 CRM/CE professional with strong technical leadership and architecture experience?

We’re looking for a hands-on Lead/Architect with 8+ years of relevant experience to lead end-to-end D365 CRM implementations and drive scalable, high-performing solutions.

🔹 Key Skills: Dynamics 365 CRM/CE, Dataverse, C#, .NET, JavaScript

🔹 Expertise: Plugins, Workflows, Customizations, APIs & Integrations

🔹 Azure: Logic Apps, Functions, Service Bus

🔹 ALM: Azure DevOps, CI/CD & Release Management

🔹 Bonus: Experience with D365 FinOps/ERP integrations and Airlines or Freight/Logistics domain

📍 Location: Kochi / Trivandrum

⏱️ Joining: Immediate joiners preferred

If you have the technical expertise, leadership mindset, and passion for delivering enterprise-scale CRM solutions, we’d love to hear from you!

About the Role

We are looking for an experienced Solution Architect / Technical Lead to lead solution architecture, system integrations, and Azure platform design for a Visitor Management System project in Abu Dhabi.

The ideal candidate will have 10+ years of experience in software projects, strong expertise in Microsoft Azure, solution architecture, integrations, and enterprise application design, along with the ability to lead technical teams and stakeholders.

Key Responsibilities

• Lead the overall solution architecture and technical design of the Visitor Management System.
• Design and implement scalable, secure, and high-performing solutions on Microsoft Azure.
• Define Azure cloud architecture, infrastructure components, networking, security, and deployment strategies.
• Lead integration architecture between the Visitor Management System and external/enterprise applications.
• Design and oversee APIs, web services, and system integrations.
• Provide technical leadership throughout the software development lifecycle.
• Review existing systems and recommend improvements in architecture, scalability, performance, and security.
• Prepare technical architecture documents, solution designs, integration specifications, and technical documentation.
• Work closely with development, infrastructure, security, and project management teams.
• Troubleshoot complex technical and architectural issues and provide effective solutions.
• Ensure solutions follow enterprise architecture, security, and coding best practices.
• Participate in technical discussions with clients and stakeholders and translate business requirements into technical solutions.
• Mentor and guide technical teams on architecture and implementation.

Required Technical Skills

• Strong experience in Solution Architecture / Technical Architecture
• Strong hands-on experience with Microsoft Azure
• Azure platform and cloud architecture
• Azure services, infrastructure, networking, and security
• API and system integration
• REST APIs / Web Services
• Microservices and distributed application architecture
• Enterprise application architecture
• Database architecture and SQL
• Azure DevOps / CI-CD
• Identity & Access Management / Microsoft Entra ID
• Cloud security, scalability, performance, and high availability
• Software development lifecycle and Agile methodologies

Required Experience

• 10+ years of experience in software projects
• Proven experience as a Solution Architect, Azure Architect, Technical Architect, or Technical Lead
• Strong experience designing and implementing enterprise-level software solutions
• Experience leading technical teams and working with multiple stakeholders
• Experience with Azure-based architecture and integrations
• Experience in visitor management, access control, security systems, or similar enterprise systems will be an advantage

As a techno-functional consultant you will be responsible for delivering and optimizing end-to-end solutions on the Dynamics 365 platform by bridging business requirements with technical implementation. The role focuses on configuring and enhancing Dynamics 365 Customer Service and Field Service modules, enabling seamless integration with SAP systems, and supporting multiple Power Pages portals for customers and subcontractors. The objective is to ensure efficient business process execution, secure and scalable integrations, and improved user experience through continuous collaboration with stakeholders, proactive problem-solving, and adherence to best practices and standards.

Tasks & Responsibilities: 

• Bridge the gap between business requirements and technical delivery across D365 Customer Service and Field Service
• Contribute to functional workshops, requirement gathering sessions, and solution design discussions with business stakeholders
• Good to have basic process understanding of SAP system.
• Configure D365 modules and implement light customizations — plugins, custom APIs, JS/TS, and Power Automate flows
• Design end-to-end solutions covering data model, SLAs, entitlements, and integrations
• Support UAT, produce functional specification document, and ensure solutions align with Microsoft best practices
• Training delivery and end-user adoption support post go-live
• Understanding of Model-Driven App design including entities, forms, views, dashboards, security roles etc.
• Strong client relationships to engage business and technical audiences equally
• Prepare and maintain key project documentation including Functional Specification Documents (FSD), Solution Design Documents (SDD), business process flows, and UAT documents
• Create and manage user stories, acceptance criteria, and test cases in Azure DevOps, ensuring traceability and alignment with business requirements

Education & Trainings + Certifications:

• At least 6 to 8 years of relevant experience in Dynamics 365, Field Service, Power Pages.
• Proven expertise with Dynamics 365 functional area, documentations, design, development, end-to-end implementations and solutions.

Technical know-how: 

• Strong understanding of Dynamics 365 Customer Service and Field Service modules, including case management, SLAs, entitlements, work orders, and scheduling
• Hands-on experience with Microsoft Dataverse, including entity design, relationships, forms, views, business rules, and security model
• Working knowledge of Model-Driven App development and customization
• Ability to implement light customizations using C#, .NET plugins, custom workflows, Web APIs, JavaScript/TypeScript
• Experience with Power Platform tools including Power Automate and basic exposure to Power Pages (portal configuration and customization)
• Good understanding of integration concepts, including REST/SOAP APIs and experience integrating D365 with external systems (preferably SAP)
• Experience with Azure DevOps for managing user stories, test cases, backlog, and release tracking
• Understanding of software development lifecycle (SDLC), Agile methodology, and UAT processes
• Knowledge of documentation standards including FSD, SDD, use cases, and business process mapping
• Good understanding of security concepts including role-based access, data security, and portal authentication mechanisms 

Soft Skills:

• Good team player skills to be able to work within a global team with shared global responsibilities
• Strong service orientation
• Solution-oriented and structured way of working
• Friendly, communicative and team-oriented player
• Business fluent English skills, spoken and written
• Intercultural competence 

We are looking for an experienced Solution Architect, Retail ERP to join our IT team, reporting to the Director, Retail ERP. In this role, you will design and implement solutions that connect our Retail ERP system with POS, and other platforms, bridging business requirements and technical implementation to ensure efficient data flow, real-time synchronisation, and optimal performance across our global systems.

What you will do

• Collaborate with stakeholders to gather and understand business needs and translate them into technical requirements and architectural design

• Design, build, and integrate information systems that meet business objectives, ensuring seamless data exchange between ERP, POS, and other systems

• Develop and maintain the overall architecture for MS Business Central in retail, ensuring interoperability, data consistency, scalability, and flexibility

• Address functional/technical challenges as they arise, and troubleshoot issues related to data synchronisation, security, and performance

• Create and maintain comprehensive documentation for MS Business Central, including design specifications, data mapping, and configuration details

• Communicate effectively with business and technical stakeholders, keeping them informed of progress, challenges, and proposed solutions.

What you bring

• 7+ years of experience as a Solution Architect or in a similar role, including previous project implementation experience

• Solid knowledge of retail business and financial processes, knowledge of retail medical or audiology systems and MS Business Central is advantageous

• Experience with systems integration using APIs (REST/SOAP), message buses (e.g. Kafka, RabbitMQ), ETL pipelines, and enterprise service buses (e.g. MuleSoft, Dell Boomi, Azure Integration Services)

• Familiarity with Agile principles, data modelling and synchronisation techniques, and authentication/authorisation standards (OAuth2, SAML, JWT)

• Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field

• Good communication skills, with English required and additional languages advantageous.

Position

Solution Architect/Technical Architect

Experience

·       12 - 16+ years of overall IT experience

·       Significant hands-on experience working as a Solution/Technical Architect

Education

·       B.Tech / M.Tech / MCA / MBA or equivalent

Certifications

·       TOGAF® certification (Level 1/2) preferred to ensure alignment with enterprise architecture standards

·       Microsoft Certified: Azure Solutions Architect Expert (AZ-305) and other supporting certifications such as AZ-104, AZ-400, or AZ-500 preferred.

Key Responsibilities

·       Define and evolve the target architecture for .NET-based distributed platform.

·       Architect highly configurable solutions on Azure with strong focus on scalability, tenant isolation, resilience, maintainability, and speed of delivery.

·       Lead solution design across ASP.NET Core services, REST APIs, event-driven workflows, background processing, integration patterns, and shared platform capabilities.

·       Drive adoption of modern .NET and cloud-native patterns including microservices, domain-driven design, event-driven architecture, API-first design, and secure service-to-service communication.

·       Partner with engineering teams on real implementation decisions, review critical designs and code paths, and provide hands-on guidance for performance, operability, and production readiness.

·       Architect Azure-native deployment patterns using AKS, containers, API Management, Service Bus/Event Grid or equivalent messaging, Key Vault, managed observability, and CI/CD automation.

·       Work with data and platform teams on PostgreSQL-backed service design, data access patterns, caching strategies, and database performance for high-volume transactional workloads.

·       Define non-functional requirements and architecture guardrails around performance, scalability, availability, recoverability, security, compliance, and cost efficiency.

·       Embed DevSecOps and observability into platform design through telemetry, tracing, alerting, diagnostics, secrets management, and release governance.

·       Evaluate emerging technologies, AI-assisted engineering enablers, and modernization options pragmatically, with clear build-vs-buy and risk-reward trade-offs.

·       Mentor senior engineers and technical leads, contribute to architectural governance, and create reusable patterns, reference implementations, and standards across teams.

·       Bachelor’s or master’s degree in computer science, Engineering, or a related field.

·       12–16 years of experience in software engineering, solution architecture, or platform engineering, with significant experience in Microsoft technology stacks.

Essential Qualification and Skills

·       Strong hands-on expertise in C#, .NET / .NET Core / .NET 8, ASP.NET Core, Web APIs, background services, and enterprise application design.

·       Deep experience in architecting distributed systems using microservices, asynchronous messaging, event-driven design, and API-led integration patterns.

·       Strong Azure architecture experience, preferably across AKS, App Services, Functions, API Management, Key Vault, Service Bus, Event Grid, Storage, monitoring, and identity integration patterns.

·       Experience designing and supporting platforms, configurable product architectures, and integration-heavy enterprise solutions.

·       Strong understanding of relational databases and performance engineering, especially SQL Server and/or PostgreSQL, including schema design, indexing, query tuning, and transaction handling.

·       Solid grasp of non-functional architecture including performance, scalability, availability, fault isolation, observability, and disaster recovery.

·       Strong understanding of application and platform security including authentication, authorization, secrets management, encryption, secure coding, and compliance-oriented design.

·       Experience with containers, Kubernetes, CI/CD, infrastructure automation, and modern DevSecOps practices.

·       Ability to make sound architecture decisions with a balance of pragmatism, delivery speed, engineering quality, and long-term maintainability.

·       Strong communication and stakeholder management skills across product, engineering, architecture, operations, security, and client-facing teams.

Skills & Competencies

·       Experience in insurance, Insurtech, BFSI, or other regulated, transaction-heavy domains.

·       Exposure to policy administration, billing, accounting, claims, workflow orchestration, or reporting platforms within the insurance value chain.

·       Experience with architecture frameworks and modelling approaches such as TOGAF, domain-driven design, UML, C4, or equivalent practical architecture methods.

·       Familiarity with mixed technology landscapes involving .NET, Java/Spring Boot, enterprise workflow tools, and integration ecosystems.

·       Experience with observability and reliability tooling such as Datadog, Dynatrace, Application Insights, Open Telemetry, Grafana, or similar.

·       Working knowledge of Angular, React, or modern web application architecture patterns.

·       Exposure to AI-enabled engineering, intelligent automation, or embedding AI capabilities into enterprise platforms.

·       Leadership experience across globally distributed or virtual teams.

Salesforce Solution Architect

Experience: 8+ Years

Location:Mumbai Vile Parle

Employment Type: Full-time

Job Summary

We are looking for an experienced Salesforce Solution Architect to design and deliver scalable, secure, and high-performing Salesforce solutions. The candidate will work closely with business stakeholders and technical teams to translate business requirements into effective technical architecture.

Key Responsibilities

• Design end-to-end Salesforce solution and technical architecture.
• Translate business requirements into scalable Salesforce solutions.
• Define data, integration, and security architecture.
• Design integrations using REST/SOAP APIs, MuleSoft, Platform Events, or middleware.
• Ensure platform scalability, performance, and security.
• Guide Salesforce Developers and technical teams on architecture and best practices.

Mandatory Skills

• Salesforce Solution/Technical Architecture
• Solution Design
• Integration Architecture
• REST/SOAP APIs
• Salesforce Security
• Data Architecture & Data Modeling
• Scalability & Performance
• Apex and LWC understanding
• Strong stakeholder and technical leadership skills

Role Overview

We are looking for an experienced Microsoft Dynamics CRM / Dynamics 365 Developer with strong expertise in CRM customization, configuration, integration, and Agile delivery. The candidate will be responsible for designing, developing, customizing, integrating, and supporting Dynamics CRM solutions aligned with business requirements.

Key Responsibilities

• Customize and configure Microsoft Dynamics CRM / Dynamics 365 CE based on business requirements.
• Develop and maintain entities, fields, relationships, forms, views, dashboards, business rules, workflows, and business process flows.
• Develop CRM solutions using plugins, custom workflows, JavaScript, Power Automate, and custom APIs.
• Design and implement integrations between Dynamics CRM and external systems using REST/SOAP APIs, Azure services, middleware, and web services.
• Work with CRM security roles, business units, teams, field-level security, and access controls.
• Perform data migration, data validation, and integration-related activities.
• Troubleshoot production issues and provide root-cause analysis and technical fixes.
• Participate in requirements analysis, technical design, development, testing, deployment, and production support.
• Follow development standards, maintain technical documentation, and participate in code reviews.
• Collaborate with functional consultants, business stakeholders, QA teams, and other developers.
• Work effectively within an Agile/Scrum development environment, participating in sprint planning, daily stand-ups, reviews, and retrospectives.

Required Skills

• Strong hands-on experience with Microsoft Dynamics CRM / Dynamics 365 Customer Engagement.
• Good knowledge of CRM customization and configuration.
• Experience with C#, .NET, JavaScript, SQL Server, and Dynamics 365 SDK/API.
• Experience developing plugins, custom workflow activities, Power Automate flows, and JavaScript customizations.
• Strong understanding of Dynamics 365 Web API / REST APIs and third-party integrations.
• Experience with solution management, deployments, and environment management.
• Understanding of CRM data model, security model, and business processes.
• Experience working with Azure integration services is an advantage.
• Good understanding of Agile/Scrum methodologies and SDLC.
• Strong analytical, troubleshooting, communication, and problem-solving skills.

Preferred Qualifications

• Microsoft Dynamics 365 / Power Platform certifications.
• Experience with Power Apps, Dataverse, Power Automate, Azure Functions, Logic Apps, or Service Bus.
• Experience with CI/CD and DevOps practices using Azure DevOps.
• Exposure to Dynamics 365 Sales, Customer Service, Field Service, or related modules.

Dear Candidate,

We are hiring for below requirements.if its matching please share your updatedprofile

Minimum qualifications

·      B.E or B.Tech or MCA

·      Proven experience as a Solution Architect, with a strong understanding of Salesforce's platform.

Must have experience in Service Cloud, Experience Cloud, Data Cloud

Must have experience of integrating Salesforce with other 3rd party applications using middleware (MuleSoft), and REST/SOAP APIs

Must have done at least solutioning with 2-3 large implementations individually or in lead capacity.

· Experience in CI/CD (Gearset, Copado, Jenkins), Git, VS Code, Oracle integrations

·      Deep understanding of user-centered design methods and standard processes.

· Ability to thrive in a fast-paced, collaborative environment.

· Excellent problem-solving and communication skills.

· Attention to detail and a strong sense of aesthetics

Preferred qualifications

·      Certifications in Salesforce/Product Owner

·      Relevant Years of experience in Salesforce ecosystem

·      Must be able to apply design thinking in the business processes

·      Understand the business problem and convert the problem into value stream.

·      Experience in migrating functionalities and data from 3rd party applications into Salesforce

·      Excellent skills in persuasion and documentation using excel, word document, graphics etc.

·      Expertise in any of the diagramming tools like draw.io, visio, lucidchart. Modelling tools knowledge is a must. Archimate is an additional advantage.

·      DataModelling capability including creation or ERD.

· Familiarity with AWS/Azure for hybrid integrations

· Experience in HTML, CSS, JavaScript, Bootstrap

· Self-motivated and capable of taking decisions in ambiguous situations

Qualifications

Bachelors - Computer Engineering, Bachelors - Computer Science, Bachelors - Information Technology, Masters - Software Engineering

Certifications

MuleSoft Certified Developer - Level 1 - TrailheadTrailhead

Required Skills

Agile Methodology, Change Management, Client Relations, Collaboration Tools, Design Thinking, Executive Presence, Inclusion, Modernizing Operations, People Leadership, Personal Effectiveness, Risk Management, Storytelling

Role Summary

We are looking for an accomplished PowerBi Solution architect to architect and drive scalable, insight-rich analytics solutions across the enterprise. This role sits at the intersection of data engineering, business intelligence, and solution architecture—ideal for a candidate with mastery of modern visualization tools, modeling strategies, and end-to-end data integration.

Key Responsibilities

● Architect and implement scalable Power BI solutions that span data modeling, integration, visualization, and performance tuning

● Design and lead the development of enterprise-grade data models using Star, Snowflake, and composite architecture

● Lead the integration of cloud-based data warehouse platforms including Oracle ADW and Snowflake

● Lead the development of scalable, interactive dashboards using Power BI, driving self-service analytics across business units

● Develop ETL and ELT pipelines to ingest and transform structured, semi-structured, and API-driven data sources

● Implement automated data ingestion and transformation using Python and shell scripting for performance and reliability

● Handle and harmonize data from diverse API sources across applications, platforms, and third-party services

● Deliver interactive dashboards and storytelling experiences tailored for executives, analysts, and operational teams

● Optimize semantic layers, DAX calculations, and deployment pipelines for reusability and governance

● Mentor BI developers and analysts, setting architectural standards and fostering collaboration across analytics teams

● Collaborate with cross-functional teams to translate strategic business goals into robust analytics solutions

Required Qualifications

● 8+ years in Power BI development and analytics Engineering, with 3+ years in architecture leadership roles

● Strong command of DAX, M Query, and performance tuning best practices

● Deep experience in data modeling (Star, Snowflake, composite) and cross-platform architecture

● Hands-on expertise in Oracle ADW, Snowflake, and API-based data ingestion

● Proficiency in Python, shell scripting, and automation of analytics pipelines

● Strong background in ETL/ELT development, data quality assurance, and deployment orchestration

● Demonstrated success in solution architecture across cloud ecosystems such as Azure, Oracle OCI

Preferred Skills

● Experience with Power BI Premium capacity management and deployment pipelines

● Experience with DAX, M language, and performance tuning technique

● Experience integrating third-party BI tools, data lakehouses, and stream processing services

● Effective communicator capable of translating technical architecture into business value

● Exposure to MS Fabric and Azure Data Factor

Overview:

We are looking for a Principal Architect for a Private Equity backed, fast growing AI First Product Engineering Services firm.

This role will be a key member of the core leadership team of the firm.

He/ She will serve as a strategic technical leader, solution designer, and customer advisor. In this role, you will combine deep and broad-based technical expertise with strong business acumen to architect high-value solutions, lead pre-sales engagements, and mentor our practice/CoE team. You will work closely with customers to understand their business needs, translate them into scalable technical solutions, and guide delivery teams in successful implementation.

Responsibilities:

1. Solutioning & Pre-Sales

●     Engage with customers, understand their business context, and guide them through a discovery and design process leading to a proposed solution

●     Work with sales teams to develop winning proposals, RFP responses, and technical presentations.

●     Will need to take single point ownership of the pre sales process, including client interactions, proposal preparation, presentations, pricing etc

●     Drive proof-of-concepts as part of the pre sales process

●     Build frameworks for different kinds of proposals and presentations to bring in repeatability and efficiency in the process

●     Work closely with marketing to create content around Indexnine offerings, solutions, capabilities and case studies

2. Delivery

●     Provide technical oversight during project delivery, ensuring adherence to architectural principles, standards, and best practices and ensure the as-sold solution is realised

●     Act as a trusted advisor to senior customer stakeholders (CXO level and technical leads). Will need to engage with Customers through delivery as required

●     Create points of view on accounts to help mine and grow accounts.

3. Practice & CoE Development

●     Work closely with the labs. Contribute to the development of new products/ accelerators.

●     Mentor and coach engineers to enhance their technical and customer engagement skills.

4. Thought leadership

●     Keep abreast of technology and produce points of view for Indexnine’s offerings and technical capabilities

●     Represent the company at industry forums, webinars, and client workshops.

●     Be able to independently conduct discovery and solutioning workshops with Customers

Skills/Qualifications:

●     15+ years of overall experience with a blend of architecting, pre sales and technical delivery

●     Should be leading a pre-sales unit in a services organization. Hands-on with designing solutions, proposal writing, estimation, pricing and customer presentations.

●     Broad based technical expertise and having played a Sr Architect role for at least 2 years

●     Excellent communication, stakeholder management, and team leadership skills.

●     Experience working in an IT services environment in the Product Engineering space (i.e designing and building bespoke products/solutions)

●     BE/ Masters degree