Microsoft Dynamics CRM

Role Overview

We are looking for an experienced Microsoft Dynamics CRM / Dynamics 365 Developer with strong expertise in CRM customization, configuration, integration, and Agile delivery. The candidate will be responsible for designing, developing, customizing, integrating, and supporting Dynamics CRM solutions aligned with business requirements.

Key Responsibilities

• Customize and configure Microsoft Dynamics CRM / Dynamics 365 CE based on business requirements.
• Develop and maintain entities, fields, relationships, forms, views, dashboards, business rules, workflows, and business process flows.
• Develop CRM solutions using plugins, custom workflows, JavaScript, Power Automate, and custom APIs.
• Design and implement integrations between Dynamics CRM and external systems using REST/SOAP APIs, Azure services, middleware, and web services.
• Work with CRM security roles, business units, teams, field-level security, and access controls.
• Perform data migration, data validation, and integration-related activities.
• Troubleshoot production issues and provide root-cause analysis and technical fixes.
• Participate in requirements analysis, technical design, development, testing, deployment, and production support.
• Follow development standards, maintain technical documentation, and participate in code reviews.
• Collaborate with functional consultants, business stakeholders, QA teams, and other developers.
• Work effectively within an Agile/Scrum development environment, participating in sprint planning, daily stand-ups, reviews, and retrospectives.

Required Skills

• Strong hands-on experience with Microsoft Dynamics CRM / Dynamics 365 Customer Engagement.
• Good knowledge of CRM customization and configuration.
• Experience with C#, .NET, JavaScript, SQL Server, and Dynamics 365 SDK/API.
• Experience developing plugins, custom workflow activities, Power Automate flows, and JavaScript customizations.
• Strong understanding of Dynamics 365 Web API / REST APIs and third-party integrations.
• Experience with solution management, deployments, and environment management.
• Understanding of CRM data model, security model, and business processes.
• Experience working with Azure integration services is an advantage.
• Good understanding of Agile/Scrum methodologies and SDLC.
• Strong analytical, troubleshooting, communication, and problem-solving skills.

Preferred Qualifications

• Microsoft Dynamics 365 / Power Platform certifications.
• Experience with Power Apps, Dataverse, Power Automate, Azure Functions, Logic Apps, or Service Bus.
• Experience with CI/CD and DevOps practices using Azure DevOps.
• Exposure to Dynamics 365 Sales, Customer Service, Field Service, or related modules.

🚀 We’re Hiring: Technical Lead– Dynamics 365 CRM

Are you a seasoned Dynamics 365 CRM/CE professional with strong technical leadership and architecture experience?

We’re looking for a hands-on Lead/Architect with 8+ years of relevant experience to lead end-to-end D365 CRM implementations and drive scalable, high-performing solutions.

🔹 Key Skills: Dynamics 365 CRM/CE, Dataverse, C#, .NET, JavaScript

🔹 Expertise: Plugins, Workflows, Customizations, APIs & Integrations

🔹 Azure: Logic Apps, Functions, Service Bus

🔹 ALM: Azure DevOps, CI/CD & Release Management

🔹 Bonus: Experience with D365 FinOps/ERP integrations and Airlines or Freight/Logistics domain

📍 Location: Kochi / Trivandrum

⏱️ Joining: Immediate joiners preferred

If you have the technical expertise, leadership mindset, and passion for delivering enterprise-scale CRM solutions, we’d love to hear from you!

As a techno-functional consultant you will be responsible for delivering and optimizing end-to-end solutions on the Dynamics 365 platform by bridging business requirements with technical implementation. The role focuses on configuring and enhancing Dynamics 365 Customer Service and Field Service modules, enabling seamless integration with SAP systems, and supporting multiple Power Pages portals for customers and subcontractors. The objective is to ensure efficient business process execution, secure and scalable integrations, and improved user experience through continuous collaboration with stakeholders, proactive problem-solving, and adherence to best practices and standards.

Tasks & Responsibilities: 

• Bridge the gap between business requirements and technical delivery across D365 Customer Service and Field Service
• Contribute to functional workshops, requirement gathering sessions, and solution design discussions with business stakeholders
• Good to have basic process understanding of SAP system.
• Configure D365 modules and implement light customizations — plugins, custom APIs, JS/TS, and Power Automate flows
• Design end-to-end solutions covering data model, SLAs, entitlements, and integrations
• Support UAT, produce functional specification document, and ensure solutions align with Microsoft best practices
• Training delivery and end-user adoption support post go-live
• Understanding of Model-Driven App design including entities, forms, views, dashboards, security roles etc.
• Strong client relationships to engage business and technical audiences equally
• Prepare and maintain key project documentation including Functional Specification Documents (FSD), Solution Design Documents (SDD), business process flows, and UAT documents
• Create and manage user stories, acceptance criteria, and test cases in Azure DevOps, ensuring traceability and alignment with business requirements

Education & Trainings + Certifications:

• At least 6 to 8 years of relevant experience in Dynamics 365, Field Service, Power Pages.
• Proven expertise with Dynamics 365 functional area, documentations, design, development, end-to-end implementations and solutions.

Technical know-how: 

• Strong understanding of Dynamics 365 Customer Service and Field Service modules, including case management, SLAs, entitlements, work orders, and scheduling
• Hands-on experience with Microsoft Dataverse, including entity design, relationships, forms, views, business rules, and security model
• Working knowledge of Model-Driven App development and customization
• Ability to implement light customizations using C#, .NET plugins, custom workflows, Web APIs, JavaScript/TypeScript
• Experience with Power Platform tools including Power Automate and basic exposure to Power Pages (portal configuration and customization)
• Good understanding of integration concepts, including REST/SOAP APIs and experience integrating D365 with external systems (preferably SAP)
• Experience with Azure DevOps for managing user stories, test cases, backlog, and release tracking
• Understanding of software development lifecycle (SDLC), Agile methodology, and UAT processes
• Knowledge of documentation standards including FSD, SDD, use cases, and business process mapping
• Good understanding of security concepts including role-based access, data security, and portal authentication mechanisms 

Soft Skills:

• Good team player skills to be able to work within a global team with shared global responsibilities
• Strong service orientation
• Solution-oriented and structured way of working
• Friendly, communicative and team-oriented player
• Business fluent English skills, spoken and written
• Intercultural competence 

We are looking for an experienced Microsoft Power Platform Developer with strong expertise in Power Apps, Power Automate, Canvas Apps, and Model-Driven Apps.

Key Responsibilities

Design, develop, and maintain solutions using Microsoft Power Platform.

Develop business applications using Power Apps, including Canvas Apps and Model-Driven Apps.

Create and manage automated business processes using Power Automate.

Work with Microsoft Dataverse for data modeling, configuration, and application development.

Develop integrations between Power Platform and Microsoft 365, third-party applications, APIs, and enterprise systems.

Analyze business requirements and translate them into effective technical solutions.

Customize and configure Model-Driven Apps based on business requirements.

Build responsive and user-friendly Canvas Apps.

Develop complex workflows and approval processes using Power Automate.

Troubleshoot application, workflow, integration, and performance-related issues.

Follow Power Platform best practices for security, governance, performance, and scalability.

Work with development, functional, infrastructure, and business teams to deliver solutions.

Participate in solution design, development, testing, deployment, and production support activities.

Prepare technical documentation, solution design documents, and deployment procedures.

Provide technical guidance and support to junior developers/team members.

Ensure solutions follow enterprise ALM, security, and governance standards.

Must-Have Skills

Microsoft Power Platform

Power Apps

Canvas Apps

Model-Driven Apps

Power Automate

Microsoft Dataverse

Power Platform Development

Enterprise Application Development

Integration & Troubleshooting

Required Skills & Experience

6–9 years of overall IT experience.

Minimum 5 years of hands-on experience in Microsoft Power Platform.

Strong hands-on experience in Power Apps and Power Automate.

Excellent experience developing Canvas Apps and Model-Driven Apps.

Good understanding of Dataverse, connectors, APIs, and integrations.

Experience developing enterprise-level Power Platform solutions.

Strong understanding of application lifecycle management and deployment processes.

Good troubleshooting and problem-solving capabilities.

Ability to understand business requirements and convert them into technical solutions.

Experience working with cross-functional teams and enterprise stakeholders.

Strong communication, documentation, and coordination skills.

Preferred Skills

Experience with Microsoft 365 integrations.

Knowledge of SharePoint Online, Teams, Outlook, and other Microsoft services.

Exposure to Power Platform governance and Center of Excellence practices.

Knowledge of Power Platform security and role-based access.

Experience with Power Platform ALM, solutions, and deployment pipelines.

Exposure to REST APIs and third-party integrations.

Experience working in Agile/Scrum development environments.

Knowledge of Power Platform performance optimization and best practices.

Key Competencies

Strong Power Platform development and technical expertise.

Excellent application design and development skills.

Strong analytical and troubleshooting abilities.

Ability to design scalable and maintainable Power Platform solutions.

Strong understanding of business requirements and technical implementation.

Excellent stakeholder communication and coordination.

Ability to work independently as well as collaborate with technical teams.

Strong ownership and delivery mindset.

Qualifications

Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related discipline, or equivalent professional experience.

Software Engineer II to join Planview’s Keyedin team.

Planview is an enterprise software company focused on portfolio and work management, helping organizations plan, prioritize, and deliver work across strategy, teams, and technology. Its product portfolio spans project and portfolio management (PPM), enterprise agile planning, product portfolio management, and work management tools — including offerings like AdaptiveWork, Planview PPM Pro, ProjectPlace, Planview Viz, and Deliver (One2Team), plus its ProjectAdvantage (formerly Sciforma) product for project and resource management. The company serves a wide range of industries, from financial services to technology to government, helping large organizations connect strategy to execution and manage complex portfolios of projects, products, and resources.

About the Role:

You’ll work on a product that combines legacy and modern technologies, contributing across the full stack while helping shape future platform integrations, connectors, and AI-powered capabilities. You’ll also work directly on customer-facing tickets and real-world product challenges, gaining hands-on exposure to the application and its technology stack from day one.

What You’ll Work On

• Customer-facing development and product enhancements
• Platform integrations and connector development
• Cloud technologies and AI-enabled capabilities
• Maintenance and modernization of existing product functionality
• Collaboration on new technologies as the platform evolves

Must-Have Skills

• C#/.NET, MVC, VB.NET, Web API, and Dapper
• Angular, HTML, CSS, and JavaScript/TypeScript
• Unit testing using NUnit, Jasmine, and Karma
• IIS
• SQL Server, including functions, stored procedures, and scheduled jobs
• Experience with AI coding tools such as Claude, GitHub Copilot, or similar

Nice-to-Have Skills

• Integration testing
• Azure DevOps
• Power BI
• Cloud platforms such as Azure or AWS

Growth Opportunity

Over the next 1–2 years, you’ll have the opportunity to progress from handling customer-facing issues to owning complex technical problems and key product areas. You’ll build expertise across legacy and modern technologies, integrations, cloud, and AI, with a path toward leading technical initiatives, contributing to architectural and product decisions, mentoring engineers, and progressing toward a senior or technical leadership role.

Team Culture and Work Style

The Keyedin team is learning-focused, collaborative, and customer-focused. This role follows a hybrid work model with two days per week in the office and no shift work.

If this opportunity aligns with your experience and career goals, please share your updated resume and let me know a convenient time to connect.

What you'll do

Own a client end to end. Learn their business, find what to automate or rebuild, and lead the work that ships it.

Turn business problems into technical solutions sit in the call, understand the real problem, design the fix, and decide how it gets built.

Stay hands-on. You'll still write code, build integrations, and work with APIs every day.

Build on whatever the client runs Zoho, Salesforce, Azure, similar platforms, and custom apps where needed.

Run delivery: scope it, sequence it, ship it, support it. The timeline is yours.

Review code and designs. Mentor the developers on your projects and unblock them fast.

Be the escalation point when something breaks or an integration misbehaves.

Own client communication on the technical side status, tradeoffs, bad news, early.

Keep the bar high: clear docs, clear updates, clear commit history.

What we're looking for

4–7 years shipping software, with real depth in REST APIs and system integrations.

Experience leading projects or small teams — the person others check with before they build.

Strong with business platforms (Zoho, Salesforce, or similar). Much of the leverage lives there, not in custom code.

You can sit with a non-technical client, understand the problem, and come back with a working solution.

Still enjoy building. This is technical leadership, not coordination.

Self-driven. You'll often be the senior-most engineer on the account.

Why you'll love this role

Full ownership from first call to delivery — you run projects, not a ticket queue.

Direct access to clients and leadership. Your decisions ship the same week.

Constant variety: new systems, new problems, new builds.

A step into technical leadership without giving up the hands-on work.

Working as a WordPress/CRM Developer at Navtech, you will:

• Design, develop, and maintain WordPress websites, including custom themes, plugins, and page layouts
• Ensure website performance, security, and responsiveness across devices
• Manage website updates, bug fixes, and ongoing maintenance
• Build and maintain lead capture forms and landing pages, ensuring smooth data flow into the CRM
• Own, configure, and maintain Navtech's CRM system — including custom fields, workflows, automations, and API level integrations
• Configure custom CRM dashboards, views, and automated workflows and alerts for leadership visibility
• Support sales/BD teams with deal stages, activity logs, pipeline records
• Ensure CRM data quality and hygiene through structured validation and clean-up processes
• Take up CRM development and automation-related tasks beyond standard configuration
• Onboard team members, create SOPs, provide training

Who Are We Looking For Exactly?

• Proven experience as a WordPress Developer, with strong knowledge of HTML, CSS, JavaScript, and PHP
• Experience building and customizing WordPress themes and plugins
• Working knowledge of any CRM platform, such as Salesforce, or HubSpot
• Experience working with APIs, webhooks, or automation platforms such as Zapier or Make
• Good understanding of CRM data structures and workflow automation
• Good debugging and troubleshooting skills across both website and CRM systems
• Strong communication skills to coordinate with sales, marketing, and leadership teams

Why Navtech?

• Yearly performance review and Appraisals.
• Competitive pay package with additional bonus and benefits.
• Work with US, UK and Europe based industry-renowned clients for exponential technical growth.
• Opportunities to work on multiple projects.
• Medical Insurance cover for self and immediate family.
• Work with a culturally diverse team from different geographies.

Job Summary:

• Develop and maintain web applications using .NET technologies.
• Design and implement front-end interfaces using HTML, CSS, JavaScript, and modern frameworks like Angular or React.
• Collaborate with cross-functional teams to define, design, and ship new features.
• Write clean, scalable, and efficient code.
• Perform code reviews and provide constructive feedback to team members.
• Troubleshoot and debug applications to ensure optimal performance.
• Stay updated with the latest industry trends and technologies to ensure our applications remain cutting-edge.
• Participate in the entire software development lifecycle, from concept and design to testing and deployment
•  

Technical Skills

• Programming Languages -  C#, ASP.Net, VB.Net,
• Web - Angular, Typescript, ASP.Net, HTML, XML, CSS, bootstrap, jQuery.    
• Interface/ Services - Core API, Web API, Web Services (REST and SOAP)
• Framework  -   Angular, .Net Core, .Net Framework 3.5/4/4.5+          
• Database Servers -  SQL Server 2014/2016/2019, TSQL programming.                           
• Web Servers -  IIS 6.0, 7.0, 7+         
• Skills Nice to Have:
• •    Experience on any one / more than one of the following:
• o    JIRA
• o    SVN/TFS/GitHub
• o    Jenkins
• o    Docker

Responsibilities:

• Design, develop, and maintain scalable web applications using .NET and ASP.NET frameworks.
• Collaborate with cross-functional teams to define, design, and ship new features.
• Proven experience as a Full Stack Developer or similar role.
• Strong knowledge of .NET framework, C#, ASP.NET, and MVC architecture. Proficiency in front-end technologies such as HTML, CSS, JavaScript, and frameworks like Angular or React.
• Experience with database technologies like SQL Server or MySQL.
• Familiarity with version control systems such as Git.
• Excellent problem-solving skills and attention to detail.
• Strong communication and teamwork abilities.
• Experience with cloud platforms like Azure or AWS.
• Knowledge of RESTful APIs and web services.
• Familiarity with Agile/Scrum methodologies.
• Experience with DevOps practices and CI/CD pipelines.
• Competitive salary and performance-based bonuses.
• Comprehensive health, dental, and vision insurance.
• Flexible working hours and remote work options.
• Professional development opportunities and continuous learning.
• Friendly and inclusive work environment

Mandatory Skills:

• Strong proficiency in Microsoft Technologies, specifically .NET and ASP.NET.
• Experience with front-end technologies such as HTML, CSS, and JavaScript frameworks.
• Solid understanding of database management systems, particularly SQL Server.
• Familiarity with RESTful APIs and web services.
• Knowledge of version control systems, preferably Git.
• Ability to work in an Agile development environment.
• Application development and Testing
• Assist with production support issues as they arise
• Help & Troubleshoot Application specific issues
• Understand the business requirements working with operations / functional teams
• Create/Produce project specific technical content (including but not limited to User Manuals/ Requirement/ Design/
• Test/ Operations Documents)
•  

Preferred Skills:

• Experience with cloud platforms such as Azure or AWS.
• Familiarity with DevOps practices and CI/CD pipelines.
• Knowledge of front-end frameworks like Angular, React, or Vue.js.
• Experience with unit testing and test-driven development (TDD).
• Understanding of microservices architecture.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.

Dot Net Full stack

Dotnet, Asp.net, .Net Core, Angular5+

bangalore & hyderabad

immediate to 15days

5 to 7 yrs

Key Responsibilities

• Build and configure Copilot agents and agentic workflows in Copilot Studio
• Develop integrations using Power Platform, Azure Logic Apps, and REST/APIs
• Integrate Copilot with enterprise systems: Sharepoint, Outlook, Teams, Salesforce, TM1, etc.
• Implement data mapping, transformations, and workflow logic as per architecture
• Collaborate with solution architects to convert design instructions into working solutions
• Write scripts in PowerShell / Python / C# / JavaScript

Required Skills

• Strong hands-on experience with Agent implementation in Copilot Studio, Power Automate, Power Apps, Azure Logic Apps 
• Experience with M365, Dynamics, Azure services
• REST API integration, OAuth2, Azure AD (Entra ID) authentication
• Experience with at least two enterprise integrations: Sharepoint, Outlook, Teams, Salesforce, TM1
• Ability to understand technical diagrams, integration patterns, and solution specs