Marketing Manager

Position: CRM Specialist

Location: Kalkaji, New Delhi

Reports To: Hr

About Us

Highfly Sourcing is a leading visa and immigration consultancy committed to providing exceptional services to clients seeking assistance with international travel and immigration processes. We pride ourselves on our expertise, personalized approach, and dedication to client satisfaction. As we continue to grow, we are looking for a skilled CRM Specialist to join our dynamic team and enhance our client relationship management.

Position Overview

The CRM Specialist will be responsible for developing and managing client relationships, implementing CRM strategies, and ensuring a seamless experience for clients throughout their visa and immigration journey. The ideal candidate will have a strong background in customer relationship management, exceptional communication skills, and a keen understanding of the visa and immigration sector.

Key Responsibilities

CRM Strategy and Implementation:

• Develop and execute CRM strategies to improve client engagement, retention, and satisfaction.
• Implement and manage CRM software and tools to streamline client interactions and processes.

Client Relationship Management:

• Act as the primary point of contact for clients, addressing inquiries, providing updates, and resolving issues.
• Build and maintain strong relationships with clients, ensuring a high level of satisfaction and repeat business.

Data Management and Analysis:

• Maintain and update client records in the CRM system, ensuring accuracy and confidentiality.
• Analyze client data and feedback to identify trends, opportunities for improvement, and areas for growth.

Marketing and Communication:

• Collaborate with the marketing team to develop and execute targeted campaigns and communication strategies.
• Create and distribute newsletters, promotional materials, and client communications to keep clients informed and engaged.

Process Improvement:

• Identify and implement process improvements to enhance the efficiency and effectiveness of CRM activities.
• Work closely with other departments to ensure seamless coordination and service delivery.

Reporting and Metrics:

• Generate and analyze CRM reports to track key performance indicators (KPIs) and measure the success of CRM initiatives.
• Provide regular updates and insights to management on CRM performance and client satisfaction.

Skills:

• Excellent communication and interpersonal skills, with the ability to build and maintain client relationships.
• Analytical skills with the ability to interpret data and generate actionable insights.
• Detail-oriented with strong organizational and problem-solving abilities.
• Proficiency in Microsoft Office and other relevant software.

Why Join Us?

• Professional Growth: Opportunities for career advancement and professional development.
• Dynamic Environment: Work in a fast-paced, supportive, and collaborative team.
• Impactful Work: Contribute to helping clients achieve their international travel and immigration goals.
• If you are passionate about client relationship management and have a strong background in the visa and immigration industry, we would love to hear from you.

Apply today to join our team.

Company: A cyber security company, helping leaders continuously improve their security posture.

Team Size: 200 +

Responsibilities

• Analyze, plan, and develop requirements (and standards) for scheduled projects.
• Assign and oversee the daily tasks of technical personnel while ensuring the team is working toward established milestones.
• Hold regular team meetings to determine the progress and address any questions or challenges regarding projects.
• Determine and define clear deliverables, roles, and responsibilities for security engineers required for specific projects or initiatives.
• Research and evaluate different trends and technology in the cyber space and articulate the same to the team.
• Hands-on experience with vulnerability management tools and strong technical understanding and experience assessing vulnerabilities and identifying weaknesses in multiple operating system platforms, database, and application servers.
• Strong written and verbal communication skills with the ability to collaborate through all parts of the business.
• High performance skillset which not only understands the threat spaces as it relates to risks, but also is able to meet the technical challenge of communicating this out to our teams/customers.
• Leadership skills which bring out the best in the team. This includes both direct leadership but also cross-functional capabilities.
• 5+ years in a vulnerability management program. Knowing not only how to assess vulnerabilities, but prioritize and drive remediation of the same.
• Ability to communicate at the executive leadership levels. Understanding how to translate technical gaps to business risk is critical for communication in this role.
• Reporting gaps in a meaningful way that addresses a business risk as well as providing technical solutions to the operations teams in remediation is key.
• Experience in interacting with auditors and regulators.
• Travel to client location (within India and abroad) as and when required.
• Conduct exit briefing and presentation to clients and relevant stakeholders.
• Work with pre-sales on technical proposals and RFP responses.
• Certification in Project Management or related technical field will be an added advantage.
• Experience in working in a high-level collaborative environment and promoting teamwork
• Ability to predict challenges and seek to proactively head-off obstacles.

Education : Bachelor’s degree in Computer Science, Information Systems, or equivalent education or work experience

Experience : 12 -16 years

Location : Chennai (Hybrid)

Compensation: Best in Industry

Why should we talk?

We are a bunch of passionate cybersecurity professionals who are building a culture of security. Today, cybersecurity is no more a luxury but a necessity with a global market value of $150 Billion. Our vision is to make cybersecurity available for all, not just the Fortune 500 companies.

We live by a people-first approach. We firmly believe that our employees should enjoy what they do. For our employees, we provide a hybrid work environment with a competitive best in industry pay, while providing them with an environment to learn, thrive, and grow. Our hybrid working environment allows employees to work from the comfort of their homes or the office if they choose to. For the right candidate, this will feel like your second home.

If you are passionate about cybersecurity just as we are, we would love to pick your brains.

 Skills and Qualifications:

1. A Master’s degree in computer application or B. tech is required.
2. Strong organizational and project management skills.
3. Required minimum 3 years of experience.
4. Knowledge of C#, ASP.NET, MVC, SQL Server, MYSQL, NOSQL, Oracle, MongoDB, HTML, CSS and Javascript
5. Familiarity with JavaScript frameworks such as Angular JS, React, and Amber. 
6. Experience developing web applications using .NET Framework 4.5.
7. Design building and maintaining efficient and reusable C# code using design patterns.
8. Knowledge of Agile methodology/ Kanban concepts is a plus.
9. Contribute to the Agile software development process including: design, programming, testing, documentation, quality assurance and implementation.
10. High proficiency in English (Written and oral) is mandatory.

Responsibilities

• Lead the app team to develop apps using Flutter for both Android & iOS platforms.
• Implement best practices for app development, usage tracking, and issue fixes.
• Do regular code reviews to ensure code quality.
• Be an individual contributor to write quality code that is simple, reliable, and scalable.
• Implement test-driven development.
• Ensure the best performance and user experience of the application.
• Work with the team to manage, optimize, and customize multiple applications.
• Evaluate and implement out-of-the-box ideas for application development.

Required Skills

• Must have 8+ years of experience in native mobile development (Android / iOS).
• Must have 2+ years of experience in Flutter with Dart.
• Must have worked and successfully deployed apps on play-store/app-store using Flutter.
• Experience with any of the state management solutions like Bloc, Provider, Mobx, etc.
• Extreme attention to detail and the ability to match the design as closely as possible.

Job Perks

• Get to work with a highly passionate team of engineers.
• Open and embracing culture towards the latest hot technologies.
• A high level of freedom & responsibility.
  
  

Greetings from Ellixtra Technologies Private Limited!

Ellixtra technologies is a bunch of young, self- motivated individuals that came together to create something significant for our society. A start up where we develop new business models for the pharmacy industry to keep our customers engaged on the right track. Our key components are authenticity and affordability, and we continue to look forward to a society in which access to affordable healthcare is no longer an issue.

We are looking to hire a Backend Engineer with outstanding organizational and research skills with 2 years experience,

About The Role

• Design, develop, test, deploy, maintain, and improve software and new user-facing features across Ellixtras products and services.
• Optimize applications for maximum speed and scalability and analyze feedback from customers and internal teams to identify issues and improvement opportunities.
• Champion a passion for engineering best practices such as code quality, linting, and testing.
• Ensure our software is reliable, extensible, maintainable, debuggable, secure, well-tested and performs well under load.
• Stay engaged with the latest technologies and evaluate strategies to keep the Novo technology stack up to date.
  
  

Requirements for the Role

• 2+ years experience in a highly technical role at a hyper-growth startup or fast-paced company.
• Extensive background in designing, developing, testing, deploying, maintaining, and improving the software.
• Good understanding of Node.js & Javascript ecosystem.
• Demonstrated ability to translate business goals and initiatives into technical requirements.
• Strong understanding of SQL database.
• Demonstrable experience architecting scalable and cost-effective solutions to ensure and support customer growth.
• Understanding of system design and architecture.
• Interest in engaging with the latest technologies and evaluating strategies to keep the Novo technology stack up to date.
• Excellent written and verbal communication skills with the ability to collaborate with both technical and non-technical teams effectively.

Profile : Social Media Executive (Client Servicing)

Exp: 6 months-2 years

Role: To manage social media accounts of CarWale’s Dealer Partners generating content for social media engagement.

Key Outcomes Expected:

Should be good at understanding client requirements and deliver basis commitment

Ideating, Posting and Promoting content on Social Media platforms (majorly Facebook & Instagram)

Ideating with the team on how to further build the dealer social platforms

Researching on various creative and ad formats available on the social platforms

Coordinate with design team to get creatives in place for social media accounts

Creation of content calendar

Competencies needed to deliver the desired outcome:

• Conceptualising creative ideas for designing
• Creative writing skills to be able to add value to social media engagement
• Good communication skills, to be able to timely & tactfully respond to mails and posts
• Active listener
• Active social media user - FB | Twitter | Instagram
• An eye for detail
• Ability to check and correct text matter
• Team player

Other traits:

• Enthusiastic
• People’s person
• Self-motivated
• Interpersonal skills
• Agile and adaptable
• Open to working on weekends from home
• Time Management

Experience / Qualification / Other Requirements:

• Graduates - BMM/BMS