Marketing Manager

Key Responsibilities

• Design, implement, and maintain highly available infrastructure on AWS.
• Automate infrastructure provisioning using Terraform (Infrastructure as Code).
• Define and monitor SLIs, SLOs, and error budgets to improve service reliability.
• Build and manage CI/CD pipelines to enable safe and frequent deployments.
• Implement robust monitoring, alerting, and logging solutions.
• Perform incident response, root cause analysis (RCA), and postmortems.
• Improve system resilience through automation and self-healing mechanisms.
• Optimize cloud resource utilization and cost (FinOps awareness).
• Collaborate with development teams to improve application reliability.
• Manage containerized workloads using Docker and Kubernetes (EKS preferred).
• Implement security and compliance best practices across infrastructure.
• Maintain operational runbooks and documentation.

Required Qualifications

• Bachelor’s degree in Computer Science, Engineering, or related field.
• 7–8 years of experience in SRE, DevOps, or Production Engineering.
• Strong hands-on experience with AWS services.
• Proven experience with Terraform for infrastructure automation.
• Experience building CI/CD pipelines (GitHub Actions, Jenkins, or similar).
• Strong scripting skills (Python, Bash, or Shell).
• Experience with Linux system administration.
• Hands-on experience with monitoring and observability tools.
• Good understanding of networking and cloud security fundamentals.
• Experience with Git and branching strategies

Relationship Manager (Field Sales)

Company - Mittsure Technologies

-Locations: Pan India (Uttar Pradesh, Uttarakhand, Punjab, Delhi NCR, Himachal, Rajasthan, Bihar, Karnataka, Maharashtra, Madhya Pradesh, North East, Haryana, West Bengal, etc.)

Department: Sales & Marketing

-Work Mode: Remote + Field (Monday to Saturday, 9:30 AM to 7:00 PM)

Qualification: Graduate (Any Stream)

Experience: 0–5 Years

CTC: ₹4.2 LPA (Fixed) + ₹3.8 LPA (Variable) + Travel Allowance 

-About Mittsure

Mittsure Technologies is a rapidly growing EdTech company that provides end-to-end academic and infrastructure solutions for schools.

Aligned with the National Education Policy (NEP) 2020, Mittsure empowers schools through innovative products such as books, flashcards, life-skill boards, Olympiad programs, and digital learning tools.

The company’s mission is to transform learning and support educational institutions from pre-primary to higher secondary levels.

-Role Overview

The Relationship Manager will act as the face of Mittsure within their assigned region. The role involves promoting Mittsure’s learning products, driving business growth, and developing strong relationships with schools, bookstores, and distributors.

-Key Responsibilities

1) Generate leads and drive sales of Mittsure products and Olympiad programs to schools and distributors.

2) Conduct product demonstrations, training sessions, and school visits to showcase offerings.

3) Build and maintain long-term relationships with school decision-makers and partners.

4) Identify and explore new market opportunities; share insights for business development.

5) Participate in education fairs, events, and exhibitions to enhance brand presence.

6) Coordinate with Area Relationship Managers and maintain regular sales reporting.

Desired Candidate Profile

1) Excellent verbal and written communication in English, Hindi, and the regional language.

2) Energetic, self-motivated, and target-driven with a passion for fieldwork.

3) Strong presentation,and negotiation skills.

4) Proficient in MS Office and reporting tools.

5) Must own a two-wheeler for field mobility.

6) Open to travel and relocation across India.

7) Fresh graduates with strong motivation and communication skills are encouraged to apply.

-Benefits and Growth

1) Competitive salary structure with attractive performance incentives.

2) Career growth opportunities in a fast-scaling EdTech organization.

3) Comprehensive sales training and onboarding support (buddy system for initial field visits).

4) Company-managed stay and expenses during training.

-Selection Process

1) Screening Round

2) Business Head Interview

3) HR Interview

4) Training and Mock Evaluation

Selected candidates receive a Letter of Intent (LOI) before training.

Final offer issued after successful completion of mock evaluation.

About Us

HighLevel is an AI powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to support a global and growing community of over 2 million businesses, comprised of agencies, consultants, and businesses of all sizes and industries. HighLevel empowers users with all the tools needed to capture, nurture, and close new leads into repeat customers. As of mid 2025, HighLevel processes over 15 billion API hits and handles more than 2.5 billion message events every day. Our platform manages over 470 terabytes of data distributed across five databases, operates with a network of over 250 microservices, and supports over 1 million domain names.

Our People

With over 1,500 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collaboration, and impact. We take pride in cultivating a culture where innovation thrives, ideas are celebrated, and people come first, no matter where they call home.

Our Impact

As of mid 2025, our platform powers over 1.5 billion messages, helps generate over 200 million leads, and facilitates over 20 million conversations for the more than 2 million businesses we serve each month. Behind those numbers are real people growing their companies, connecting with customers, and making their mark - and we get to help make that happen.

Who You Are

The Manager of Customer Success is responsible for leading and inspiring the Customer Success team. The Manager of Customer Success is the key champion for ensuring HighLevel customers’ end-to-end lifecycle experience is exceptional. The goal is to maximize customer lifetime value through retention and own the “voice of customer” as part of HighLevel’s overall customers for life vision. The manager of Customer Success will be focused on ensuring the highest levels of customer success and end-user adoption as measured by retention, renewals and CLTV, and advocacy of HighLevel’s product and services. The Manager of Customer Success is a central role raising the voice of customer to a roar within HighLevel utilizing internal “HealDesk'' processes and communications

What You’ll Do:

• Supervise a team of Implementation Advisors/Customer Care Representatives focused on solving customer issues and achieving high levels of customer satisfaction and retention and fostering a positive team culture. Accomplishes customer success human resource
• Manages employee recruitment, selection, training, scheduling, coaching, counseling, and discipline. Communicates job expectations, monitors performance, appraises contributions, plans compensation, and enforces policies.
• Help to develop a proactive approach to customer success by defining customer churn risk criteria
• Develop and lead proactive out-reach programs that drive greater adoption of new features and optimization of current customer implementations
• Facilitate industry-leading “voice of the customer” processes including feedback channels and continuous improvement methods to enhance customer experience.
• Conduct consistent and impactful performance conversations, conflict management and coaching sessions with team members and managers.
• Use quantitative and qualitative analysis to drive operational excellence in the areas of customer engagement
• Devise a customer contact methodology to monitor and improve renewal/retention rates
• Can include managing or engagement with enterprise accounts
• Ensure execution of customer journey touchpoints, including onboarding, business reviews, retention, upsells and other opportunities
• Coach team on customer success best practices and training
• Provide continuous knowledge growth opportunities for Highlevel features and products
• Collaborate with cross-functional teams to ensure visibility and alignment
• Managing customer complaints, CSAT results and relationships to assure customers satisfaction.
• Facilitate proper delegation to team members in the proper roles.
• Building SOPs, Playbooks and KPIs for Team and Department and report on KPI achievement
• Build out a road map for successful implementations and ongoing support of this process and product engagement for team
• Serve as an escalation point for critical recruiting issue resolution
• Serve as an escalation point for at risk customers to promote product and resources that will help them be successful
• Leverage analytics to review automations and internal processes are successful and continue adapting strategies for your Customer success team to use with customers
• Continued optimization of current process and future ideals

What You’ll Bring

• Bachelor’s degree or equivalent experience
• 7+ years of experience leading customer facing, SaaS teams (CSM, Onboarding or Account Management
• 3+ years experience managing and leading technical, customer-facing teams of 12+ individuals.
• Project management skills
• Leading a results driven team
• People manager at heart, you love mentoring, leading and contributing to the professional development of those around you
• Strong collaboration, time-management, influencing and prioritization skills are critical to the success of this role
• The ability to build and maintain relationships internally with team and with customers
• Excellent listening, presentation and communication skills at all levels
• Strong customer facing communication skills
• Demonstrated data driven approach to problem solving
• Must be a go-getter and not afraid to ask questions
• Must have basic computer and excel skills
• Bachelor’s degree or equivalent experience
• 7+ years of experience leading customer facing, SaaS teams (CSM, Onboarding or Account Management
• 3+ years experience managing and leading technical, customer-facing teams of 12+ individuals.
• Dedicated people manager, you are passionate about mentoring, leading, and contributing to the professional development of your team.
• Experience with cross-functional collaboration (Implementation, Account Management, Product, Support, Training)
• Hands-on experience with CRM, CS, and workflow tools (e.g., Freshdesk, Tableau, etc.)
• Strong analytical, process-building, and program management skills (KPI and SOP ownership).
• Demonstrated data driven approach to problem solving.
• Track record of coaching, mentoring, and empowering high-performance teams
• Excellent communication, collaboration, presentation and time-management skills
• Proactive and inquisitive; not hesitant to seek clarification.

Equal Employment Opportunity Information

The company is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, we invite you to voluntarily provide the following demographic information. This information is used solely for compliance with government recordkeeping, reporting, and other legal requirements. Providing this information is voluntary and refusal to do so will not affect your application status. This data will be kept separate from your application and will not be used in the hiring decision.

Our client works in the area of skilling and livelihoods for underserved youth. This is a pioneering program with a strong PPP model, an agency-led approach to livelihoods and a vision of socio-economic transformation.

About the role:

● Research the latest job trends in the market

● Sourcing opportunities in the formal sector for the youth across Lighthouses

● Liaison and coordination with new employers across Pune City by calling and visiting, to keep track of the new openings and signing MoU

● Getting employers for in-house campus drive/job fest

● Holding daily placement meetings with the Placement Youth Coordinators of each Lighthouse for -

⮚ briefing them about the new job vacancies and

⮚ coordinating with them to align candidates from each Lighthouse for interviews

⮚ collecting daily placement data from the Placement Youth Coordinators and publishing report

● Arrange and conduct placement preparation sessions with the youth

● Conduct orientation programs across the Lighthouse for the youth

● Placements Tracking, Preparing reports and Audit to be done on a regular basis

● Maintain proper data and documentation on a daily basis

Requirements:

● MSW or Post Graduation in any field, with 2-5 years of experience in Placement or working in HR consulting firms

● Self-driven, excellent time management and multitasking skills

● Strong orientation towards relationship building and problem-solving

● Strong verbal, written and interpersonal skills in English

● Deep Empathy and a strong commitment towards youth’s development and growth

● Commitment towards the upliftment of the youth and city transformation

● Persistence, patience and commitment to doing social good

● High professional standards and dedication to the organization’s mission, staff, and youth

● Ability to handle deadlines with attention to detail including data accuracy

● Proficiency in Microsoft tools like Excel, PowerPoint, and Word

• Development of Web and Mobile application
• Proficient in Figma and Photoshop, HTML, Angular, Material Design, jQuery, CSS, ES6, Bootstrap
• Good understandings and skills in User Empathy, Analytical Thinking, User Stories, Branding and Content.
• Passion to work in dynamic, start-up environment.
• Compensation best in the industry.

Hi ,

Looking for Smart & Passionate Recruiter for our Organization for Corporate Hiring!!!

Qualification: Any Graduate or Pursuing Graduate.

Experience: Fresher -2 years

Walk in drive : Saturday 9.30 AM to 2.00 PM 
 

Job Description: Role as Recruiter

Roles and Responsibilities:

• Handling & routing End-to-End Recruitment from initiating the recruitment process to streamlining overall operations.
• Identify client needs on every requirement with quick response time.
• Understanding the skill set required by our Corporate clients.
• Sourcing potential candidate for required skill set through various Job Portals like naukri, LinkedIn, monster, times jobs etc., existing database, internal and external references.
• Conducting the preliminary interviews and briefing the candidates regarding the job profile, salary package and Organization, etc.
• Screening the candidates & forward their resumes for suitable positions based on the client’s requirements.
• Once shortlisted, scheduling the Interview, follow up and co-ordination towards clients.
• Handling on boarding process to ensure the joining formalities are carried out smoothly.
• Maintain candidate database and generate reports from time to time.

Job Description

We are looking for a ROR developer. If you're a creative problem solver who is eager to develop amazing products and hungry for a new adventure, a word class workplace is waiting for you in the heart of Bengaluru / Kolkata or remote.

• Production experience in Ruby.
• A completed technical degree in Computer Science or any related fields.
• 3+ years of professional product development experience.
• Being comfortable with microservices architectures, API-based
• You are a pragmatic programmer who understands what is needed to get things done.
• Problem solving and collaborative mindset.
• Experience working with DevOps (Docker, Kubernetes, Terraform).
• Experience with AWS (RDS, DDB, Lambda, CW, EC2, SQS, SNS, Cognito, Kinesis).
• Experience with performance improvements (Caching Techniques, SQL Query Optimization, Performance monitoring and profiling.
• Deep understanding of service-oriented and microservices architectural patterns, troubleshooting methods and best practices.
• Takes end to end ownership of the development and operation of complete features.

• Handling the development of new webpages and changes to website design and infrastructure if any
• Working with various stakeholders to define the objectives that will drive the most meaningful impact needed to execute them
• Developing and maintaining web development processes and standards
• Proposing and evaluating innovative solutions and ideas, and implementing them
• Creating detailed technical tasks list and providing technical guidance to the team
• Ensuring project requirements are delivered on time within budget and meeting quality objectives

What you need to have:

• 6 to 9 years experience as a website developer
• Experience in handling a team
• Good understanding of banking business processes
• Good knowledge of PHP, CSS, bootstrap, Angular 8 or above
• Knowledge of RDMS
• Hands-on experience in Javascript
• Good communication skills     

• At least 2+ years of product development experience with expertise in designing and implementing high-performance web applications
• You must be proficient in Problem Solving and Data structures since you got to find the best way of handling a huge set of data.
• Strong hands-on experience in developing web applications using JavaScript
• Strong experience and knowledge in single-page frameworks like ReactJS/Angular/VueJs/other frameworks and ability to design the architecture of single-page applications.
• Strong hands-on experience with JAVASCRIPT, OOPS Concepts, Single page applications, REACTJS, D3, NodeJS, etc
• Build tools such as grunt, gulp, web pack.
• Exceptional debugging skills and knowledge on browser developer tools
• Familiar with RESTful APIs to connect applications to back-end services
• Familiar with optimization techniques (both in file weight and perceived/actual processing speed), debugging techniques, dynamic content retrieval, state management e.g: (Redux), cross-browser support.
• Experience in optimizing the application for performance and scalability using CDN, caching, etc
• Deep experience developing modular, object-oriented JavaScript Strong command of the HTTP protocol and the latest web standards
• Knowledge on Node server, Socket connections and mechanisms to handle real-time async data would be a plus.
• Very Good understanding of Agile/Scrum methodologies
• Very strong full stack experience with familiarity in serving technologies such as HTTP, CDN, proxies and caching
• Working experience with distributed teams and leading them is a plus
• Strong hands-on on writing test cases and documenting UI component.