Market Researcher at Metron Security Private Limited · Pune, Bengaluru (Bangalore) · 3 - 5 years · Bootstrapped · Posted 23 Sep 2026

We are looking for a Business Analyst who is a creative problem solver at heart and who thrives in a team environment.
About Us
At Metron Security, we help top cybersecurity companies make their tools work better together. Our engineering team builds integrations for platforms like Splunk, IBM QRadar, ServiceNow, CrowdStrike, and Cybereason—and we bring that same energy to marketing.
We’re collaborative, curious and always learning. Creativity and ownership drive everything we do, and we believe great ideas can come from anywhere.
What You’ll Be Doing
In this dynamic role, you will be the crucial interpreter, ensuring a seamless flow of communication between our world-class cybersecurity engineers and strategic business stakeholders. You will leverage your technical acumen to produce clear,authoritative technical content, drive impactful marketing campaigns that highlight our security solutions, and build meaningful relationships within the wider cybersecurity developer ecosystem. This is your chance to turn deep technical understanding into clear, market-ready business value.
You will work with the marketing and business development team to work on technical content, manage and oversee relationships with new and existing partners through high-touch networking, lead generation, and market research. The candidate is responsible to work with the Managing Partner and marketing team to scale the business and also help organize the internal processes. The role requires planning, direction, and most importantly execution to develop and grow revenue in accordance with targets.
Key Responsibilities:
Liaisoning technical + business:
- Create detailed and precise documentation including functional specifications, use cases, process flows, and system design documents.
- Collaborate with technical team to generate content and marketing collaterals
- Conduct thorough assessments to understand current business processes and identify areas for improvement.
- Maintain and update documentation as project requirements evolve.
Collaboration and Communication:
- Act as a liaison between technical teams and business stakeholders, ensuring a clear understanding of requirements and expectations.
- Facilitate meetings, workshops, and presentations to communicate project status, findings, and recommendations.
Solution Evaluation:
- Evaluate technical solutions to ensure they meet defined business requirements and objectives.
- Conduct thorough testing and validation to confirm the quality and functionality of developed solutions.
Continuous Improvement:
- Stay updated on industry trends, best practices, and emerging technologies relevant to our business processes.
- Proactively identify opportunities for process optimization and system enhancements.
- Working with the executive team to develop a comprehensive digital business strategy and assisting with its execution.
- Establishing a pipeline of core digital marketing activities and ensuring that the pipeline is aligned with the company’s revenue targets and digital marketing goals.
- Maintaining metrics and quality service by establishing and enforcing organization standards.
- Assessing new business opportunities with a strong revenue target in mind.
- Identifying, exploring, and evaluating business opportunities, performing risk assessment, and mitigating potential risks.
- Gathering market and customer information.
- Engage with the technical team to identify new opportunities within existing client businesses or contacts. Maintain strong and prosperous working relationships with key clients.
Requirements:
- Enthusiastic and passionate – genuinely love digital and enjoy solving problems.
- Digital industry experience and knowledge.
- Knowledge of digital marketing best practices.
- Excellent written and verbal communication skills.
- Ability to develop and maintain strong and collaborative relationships internally and externally.
- Pursuing leads and moving them through the sales cycle.
- Attending conferences and industry events.
Expected Qualifications:
- Bachelor's degree in Business Administration, Computer Science, Information Systems, or a related field.
- Proven experience as a Business Analyst, preferably in a technical environment.
- Strong analytical and problem-solving skills with attention to detail.
- Excellent communication and interpersonal skills, with the ability to convey technical concepts to non-technical stakeholders.
- Proficiency in Google Workspace, Microsoft Office Suite, Excel, etc.
- Familiarity with CRM systems, ERP systems, etc. is a plus.

About Metron Security Private Limited
About
We’ve achieved 300% growth in the cybersecurity field. We’ve partnered with the most impactful organisations - whether it is the largest cybersecurity company or the fastest growing unicorn. We're building an amazing place to work and we invite you to join us.
Engineering Centric Culture
At Metron, we strive to maintain and cultivate a developer-centric culture. Here’s what this means in action:
Meaningful and ever-evolving work
We’ve built integrations and custom solutions for 200+ security platforms and keep adding more to the list. You will be constantly learning about new platforms, acquiring new skills, and being exposed to cutting-edge security technology and other tools.
Work directly with clients and end-users
We encourage our developers to have a client-facing approach. At Metron, you will be able to demonstrate and discuss your code with the people who will be using it on a regular basis.
A balanced workspace
Everyone has a personal life outside of the office. We do not expect you to work weekends or overtime (and actively encourage you not to do so). We also aim to provide you with all the required perks and benefits to keep you in good health and spirits.
A level hierarchy
There are only 2 roles in the organisation - Development and QA. Every employee will either be writing code or testing for quality. We don’t believe in helicopter managers who hover above you and do not understand your work.
Hybrid work mode
Like to work at the office? We can accommodate you. Prefer to work from home? No problem! Need a combination of both? Whatever model works for you, works for us.
Tech stack
Candid answers by the company
Metron Security provides automation and integration services to leading cybersecurity companies. Our engineering team works on leading security platforms including - Splunk, IBM’s QRadar, ServiceNow, Crowdstrike, Cybereason, and other SIEM and SOAR platforms.
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About the Role
Work at the intersection of business and technology, supporting operations, data analysis, automation, and digital tools to improve efficiency and growth.
Responsibilities
- Support business operations using tech tools (Excel, CRM, dashboards)
- Analyze data and generate insights for decision-making
- Assist in automation workflows and process improvements
- Coordinate between tech and business teams
- Help in implementing digital solutions and tools
Skills Required
- Basic knowledge of Excel / Google Sheets
- Good analytical and problem-solving skills
- Understanding of business processes
- Interest in technology and automation
Details
- Duration: 3–6 months
- Mode: Remote
- Certificate + PPO based on performance
Job Description
Key Responsibilities:
- Research and identify potential US businesses and decision-makers.
- Gather and analyze client requirements through research and communication.
- Coordinate with the Operations and Development teams for timely project execution.
- Prepare business proposals, requirement documents, reports, and project documentation.
- Maintain CRM records, track project status, and ensure timely follow-ups.
Requirements:
- Bachelor's degree in any discipline.
- 2–4 years of experience in Business Research, Market Research, Project Coordination, or Business Analysis.
- Excellent English communication and documentation skills.
- Strong internet research skills.
- Experience working with US clients is preferred.
- Willing to work from the office in the Night Shift (US Process)
Strong Business Analyst profiles with Stakeholder management expertise and solid communication skills
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Mandatory (Experience 1) – Must have 4+ years of experience working as a Business Analyst or Project Coordinator in application development projects with at least recent 2+ years in a B2B services/product company
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Mandatory (Experience 2) – Must have hands-on experience in requirement gathering, stakeholder discussions, business analysis, and translating business requirements into functional specifications.
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Mandatory (Experience 3) – Must have strong experience preparing BRD (Business Requirement Document), SRS (Software Requirement Specification), FRD, Use Case Documents, User Documentation, and related project artifacts.
5
Mandatory (Experience 4) – Must have hands-on experience creating process flow diagrams, workflow diagrams, business process maps, user journeys, and functional flow documentation.
6
Mandatory (Experience 5) – Must have working experience with Figma for wireframing, screen flows, mockups, and requirement visualization.
7
Mandatory (Experience 6) – Must have experience coordinating with business users, development teams, QA teams, and external stakeholders throughout the project lifecycle.
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Mandatory (Experience 7) – Must have good understanding of SDLC, Agile methodologies, UAT coordination, project tracking, and documentation management.
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Mandatory (Experience 8) - Must have excellent verbal and written communication skills
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Strong Business Analyst profiles with Stakeholder management expertise and solid communication skills
2
Mandatory (Experience 1) – Must have 4+ years of experience working as a Business Analyst or Project Coordinator in application development projects with at least recent 2+ years in a B2B services/product company
3
Mandatory (Experience 2) – Must have hands-on experience in requirement gathering, stakeholder discussions, business analysis, and translating business requirements into functional specifications.
4
Mandatory (Experience 3) – Must have strong experience preparing BRD (Business Requirement Document), SRS (Software Requirement Specification), FRD, Use Case Documents, User Documentation, and related project artifacts.
5
Mandatory (Experience 4) – Must have hands-on experience creating process flow diagrams, workflow diagrams, business process maps, user journeys, and functional flow documentation.
6
Mandatory (Experience 5) – Must have working experience with Figma for wireframing, screen flows, mockups, and requirement visualization.
7
Mandatory (Experience 6) – Must have experience coordinating with business users, development teams, QA teams, and external stakeholders throughout the project lifecycle.
8
Mandatory (Experience 7) – Must have good understanding of SDLC, Agile methodologies, UAT coordination, project tracking, and documentation management.
9
Mandatory (Experience 8) - Must have excellent verbal and written communication skills
10
Mandatory (Company) - B2B Product/B2B Services
11
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Job Title: Technical Business Analyst| B2B
Work Location: Work from Home
Job Type: Full-time
Experience: 1+ year
Company Location : Work from Home
Website : https://www.mayuraconsultancy.com/careers/mcs-business-systems-analyst-opening?r=jlp
Skills:
- Proficiency in business analysis tools (e.g., Microsoft Excel) and documentation tools (e.g., JIRA, Confluence).
- Strong understanding of business processes and requirement gathering
- Excellent communication and stakeholder management skills.
- Experience with Agile methodologies is a plus.
About Us:
Mayura Consultancy Services (MCS) is a leading software consultancy and development company, serving a customer base in more than 25 countries. Specializing in digital transformation, MCS offers a comprehensive range of innovative solutions tailored to diverse business needs. Our offerings include custom software development, e-Commerce development, mobile and web applications, cloud integration, and enterprise resource planning (ERP) systems that enhance efficiency and streamline operations.
Job Overview
We are seeking a skilled and motivated Business Analyst to join our dynamic team. The Business Analyst will be responsible for gathering, analyzing, and documenting business requirements, and working closely with cross-functional teams to ensure that business needs are met. This role will play a key part in improving business processes, optimizing systems, and ensuring the successful delivery of projects.
What You Will Be Doing:
- Requirement Gathering & Documentation: Work with stakeholders to gather and document business requirements through interviews, workshops, and research. Develop detailed specifications and use cases.
- Process Analysis & Optimization: Analyze current business processes and workflows to identify areas for improvement. Propose solutions and strategies to enhance business performance.
- Data Analysis & Reporting: Conduct data analysis to support decision-making and provide insights into business performance. Create dashboards and reports for business stakeholders.
- Collaboration with Teams: Work closely with product managers, developers, and other business units to ensure seamless implementation of business requirements.
- Project Management Support: Assist in project management activities, including tracking progress, managing timelines, and ensuring project goals are met.
- Stakeholder Management: Communicate effectively with stakeholders at all levels to ensure expectations are aligned, and business needs are understood and delivered.
Benefits of Working with MCS:
- Work From Home: Enjoy the flexibility of working entirely from the comfort of your home, achieving a better work-life balance while contributing to impactful research initiatives.
- Direct Collaboration with Founders: Collaborate directly with MCS's founding team, gaining valuable insights and mentorship while contributing to the company's growth.
- Access to Premium Tools: Utilize the latest research tools and software to enhance your work efficiency and effectiveness.
- Recognition and Growth Opportunities: Potential for career advancement based on performance, with opportunities to take on more responsibilities and grow within the company.
- Comprehensive Benefits: Enjoy insurance coverage, paid leaves, and additional perks that support your well-being and work-life balance.
Ready to start your journey as a Business Analyst? Apply Now!
Apply : Please apply using the URL below Once you complete the application form, we will review your profile and get back to you.
Website:
https://www.mayuraconsultancy.com/careers/mcs-business-systems-analyst-opening?r=jlp
Are you passionate about leveraging data to drive strategic decisions? Join us at OIP Insurtech, where you'll play a pivotal role in analyzing market trends, optimizing operational processes, and transforming customer experiences. Bring your analytical prowess and business acumen to collaborate with a dynamic team dedicated to shaping the future of insurance technology. Apply now and be part of revolutionizing the industry with cutting-edge insights and solutions.
Requirements:
- 3-5 years of experience
- Capable of independently conducting various aspects of business analysis, including requirements gathering, process analysis, and documentation.
- Proactive in identifying and prioritizing issues within their domain and taking the initiative to work with the team to resolve them.
- Strong background in accounting and/or financial controlling
- Demonstrates a high level of skill and independence
- Understands the full business analysis lifecycle and is proficient in handling various business problems and custom cases.
- Good knowledge of English
- Experience in accounting and business analysis in the IT industry is highly desirable
- Working knowledge of software development concepts, technologies, practices, and principles, and the ability to use them in different situations independently
- Good understanding of the software development lifecycle
Duties and responsibilities:
- Works closely with the development team and other stakeholders to investigate model business functions, business processes, information flows, and data structures
- Investigate operational issues, problems, and new opportunities; seek effective business solutions through improvements in aspects of business areas or systems of interest
- Assists in the analysis of underlying issues and their root causes, and identifies available options
- Communicates with clients and other stakeholders and assists in presenting issues and solutions both verbally and in writing
- Specifies data, data objects, and information flows that align with the needs of the business
- Produces business analysis deliverables using relevant documentation styles in line with company standards
- Facilitates stakeholder meetings and workshops, and presents findings and actions both verbally and in writing to the business
- Able to translate business requirements into a structured form
- Able to create structure within projects and project teams following Agile principles
- Understands the domain (Insurance Industry) and how it functions, after spending 6M in the company
- Understands the entire Policy Lifecycle, after spending 6M in the company
- Experience in using tools like Jira, Confluence, LucidChart, or other software for requirements management, documentation, and process modeling
- Experience with Agile frameworks
- Experience with testing methodologies, test planning, and quality assurance processes to ensure reliable and robust systems
Role Overview
We are looking for a proactive and detail-oriented Business Analyst with strong communication and analytical
skills to support requirement gathering, client coordination, and project execution activities. The ideal candidate
should possess good aptitude, structured thinking, and the ability to work closely with cross-functional teams in
a fast-paced delivery environment.
Key Responsibilities
●Gather, analyze, and document business and functional requirements
●Coordinate with clients, internal stakeholders, and technical teams for requirement clarification
●Prepare BRDs, user stories, workflows, wireframes, and functional documentation
●Assist in project planning, effort discussions, and task tracking
●Conduct requirement validation and support QA/UAT activities
●Identify process gaps and recommend improvement opportunities
●Participate in client meetings, workshops, and status discussions
●Ensure timely communication of risks, dependencies, and change requests
Required Skills
●Strong verbal and written communication skills
●Good analytical and problem-solving ability
●Strong aptitude and logical thinking
●Understanding of SDLC and Agile methodologies
●Ability to convert business requirements into functional specifications
●Good documentation and presentation skills
●Strong coordination and stakeholder management abilities
Preferred Qualifications
●Bachelor’s degree in Business, IT, Engineering, or related field
●Prior exposure to software/web/mobile projects preferred
●Familiarity with tools like Jira, Trello, Confluence, Figma, or similar platforms is a plus
A Technical Research Analyst Assistant can fall under different departments depending on the company's structure. Based on your job description (researching US businesses, gathering client requirements, coordinating with developers/operations, and preparing business documents), the most appropriate categories are:
Primary Department
- Business Development
Alternative Departments
- Business Analysis
- Research & Strategy
- Pre-Sales
- Operations
- Project Management Office (PMO) (if the role is heavily coordination-focused)
Best Job Categories for Job Portals (Indeed, Naukri, LinkedIn)
- Business Development
- Market Research
- Business Analysis
- IT Software – Business Analyst
- Pre-Sales
- Project Coordination
Reporting Structure
Typically reports to:
- Business Development Manager
- Business Analyst
- Project Manager
- Operations Manager
Recommended Category for Your Company
Since the role is focused on finding US businesses, understanding client requirements, coordinating with developers, and preparing business documentation, the best fit is:
Department: Business Development
Function: Technical Research & Business Analysis
Job Title: Technical Research Analyst Assistant – US Process (Night Shift)
This categorization aligns well with ATS systems and job portals while accurately reflecting the responsibilities of the role.
Key Responsibilities –
- Requirement Gathering & Analysis: Collaborate with business units to understand their needs and challenges, and document these into functional specifications, user stories, and process workflows.
- Process Design: Design, document, and improve business processes and workflows within the ServiceNow platform to identify opportunities for automation and increased efficiency.
- Solution Implementation: Work with the development team to ensure that requirements are understood and implemented correctly, assisting with configuration and testing, including User Acceptance Testing (UAT).
- Stakeholder Communication: Act as a liaison between IT and business departments, ensuring clear communication, managing expectations, and providing support to end-users.
- Documentation & Reporting: Maintain system documentation, process maps, and standard operating procedures (SOPs), and create reports for management on project progress and system performance.
- Optimization: Identify opportunities to optimize the use of ServiceNow across various modules (e.g., ITSM, ITOM, GRC, HRSD, CSM, ITAM) and assist with managing and creating dashboards and performance metrics.
Required Qualifications
- A degree in a relevant field like Computer Science or Information Technology.
- Proven experience in implementing and configuring ServiceNow solutions.
Ideal Candidate
1
Strong Lead Business Analyst Profile with team leadership experience and BFSI background
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Mandatory (Experience 1): Must have 6+ years of experience as a Business Analyst, including team lead or people-management experience with at least recent 2+ years in BFSI background
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Mandatory (Experience 2): Must have proven ability to lead and mentor analysts and coordinate work across multiple stakeholders
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Mandatory (Experience 3): Must have owned requirement gathering, analysis, and documentation end-to-end for key initiatives, ensuring quality and consistency of BA deliverables
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Mandatory (Experience 4): Must have experience translating business needs into functional specifications, user stories, and process flows with senior stakeholders
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Mandatory (Experience 5): Must have experience defining and driving BA best practices, standards, templates, and process improvements
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Mandatory (Experience 6): Must have experience overseeing testing, validation, and stakeholder sign-off across workstreams
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Mandatory (Skill 1): Must have strong requirement-gathering, documentation, and stakeholder-management skills.
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Mandatory (Skill 2): Must have excellent communication, analytical, and leadership abilities, with a data-informed decision-making approach
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Mandatory (Domain): Must have a background in the BFSI (Banking, Financial Services & Insurance) sector
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Mandatory (Shift): Must be willing to support calls during EST hours (this is an EST-based project)
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Preferred (Tools): Hands-on experience with Unqork or other low-code / no-code platforms






