Manager Product Design

Position Overview:

We are seeking a dedicated and experienced Customer Relationship Manager to join our team. The ideal candidate will have 2 to 5 years of hands-on experience in customer relationship management and will be responsible for building and maintaining strong, long-lasting relationships with our clients. As a Customer Relationship Manager, you will play a pivotal role in ensuring exceptional customer experiences and driving customer satisfaction. If you have a passion for customer-centricity and the skills to back it up, we'd like to hear from you.

Responsibilities:

● Develop and implement an end-to-end CRM campaign/journey to drive user acquisition and engagement.

● Proactively communicate with customers to gather feedback, address inquiries, and improvise the strategy.

● Monitor and analyse customer behaviour and feedback to identify opportunities for improvement.

● Track and report on key performance metrics related to CRM campaigns and journeys

Ideal Candidate:

● 2-5 years of experience in handling CRM tools

● Strong understanding of CRM software like Hubspot, Clevertap, Gupshup etc

• Proven experience as a Digital Marketing Executive, Inbound Marketer, or similar role with a focus on SEO and content marketing.
• Strong knowledge and hands-on experience with On-Page SEO (keyword research, content optimization, meta tags, etc.).
• Expertise in Off-Page SEO strategies, including link-building, guest posting, and influencer outreach.
• Proficiency in Technical SEO, including audits, site speed optimization, schema markup, and site architecture.
• Familiarity with inbound marketing tools like HubSpot, Marketo, or ActiveCampaign is a plus.
• Strong understanding of Google Analytics, Google Search Console, and SEO tools like Ahrefs, SEMrush, or Moz.
• Basic knowledge of HTML, CSS, and JavaScript for technical SEO tasks (knowledge of web development concepts is a plus).
• Ability to analyze and interpret SEO and marketing data to drive decision-making.
• Excellent written and verbal communication skills, with the ability to convey complex ideas to non-technical audiences.
• Strong organizational skills, attention to detail, and ability to manage multiple projects simultaneously.

**Job Title: Content Writer (Technical Focus)**

**Job Description:**

We are seeking a skilled Content Writer with a strong background in technical writing to join our team. The ideal candidate will have a passion for creating engaging content that simplifies complex technical concepts for a diverse audience. As a Content Writer, you will play a key role in producing high-quality documentation, articles, blog posts, and other written materials that showcase our products and services.

**Responsibilities:**

1. **Create Compelling Content:** Produce clear, concise, and engaging content for various mediums including blog posts, articles, whitepapers, case studies, and product documentation.

2. **Technical Writing:** Translate complex technical concepts into easy-to-understand, accessible content for both technical and non-technical audiences.

3. **Collaborate with Subject Matter Experts (SMEs):** Work closely with product managers, engineers, and other stakeholders to gather information and insights for content creation.

4. **Content Strategy:** Contribute to content strategy development by identifying key topics, trends, and areas for content expansion.

5. **Content Optimization:** Ensure all content is optimized for SEO, readability, and user experience, following best practices for online content.

6. **Quality Assurance:** Review and edit content to ensure accuracy, clarity, consistency, and adherence to brand voice and style guidelines.

7. **Stay Updated:** Keep abreast of industry trends, new technologies, and best practices in technical writing and content creation.

**Requirements:**

1. **Proven Experience:** Minimum 2 years of experience in content writing, with a focus on technical writing.

2. **Strong Writing Skills:** Exceptional writing, editing, and proofreading skills with meticulous attention to detail.

3. **Technical Aptitude:** Solid understanding of technical concepts related to software, IT, engineering, or other relevant fields.

4. **Communication Skills:** Ability to communicate complex ideas effectively to both technical and non-technical audiences.

5. **Collaborative Spirit:** Strong teamwork and collaboration skills, with the ability to work effectively with cross-functional teams.

6. **Adaptability:** Ability to work in a fast-paced environment and adapt quickly to changing priorities and deadlines.

7. **Tools Proficiency:** Familiarity with content management systems (CMS), SEO tools, and other relevant software is a plus.

**Education:**

Bachelor’s degree in English, Journalism, Communications, Computer Science, or a related field.

**Preferred Qualifications:**

- Experience with software documentation tools such as Confluence, MadCap Flare, or similar.

- Knowledge of HTML, CSS, and basic web design principles.

- Experience with Agile development methodologies.

**Benefits:**

- Competitive salary

- Health insurance

- Retirement savings plan

- Flexible work hours

- Professional development opportunities

- Dynamic and collaborative work environment

**How to Apply:**

If you meet the qualifications and are excited about the opportunity to join our team, please submit your resume, cover letter, and writing samples to [contact email]. Include "Content Writer Application" in the subject line. We look forward to hearing from you!

Who We Are:

Hackerhelps Global, we believe in hacking for help, not for wealth. Founded by young entrepreneurs in 2021, Hackerhelps plays a crucial role in the development of EdTech programs in both the corporate and government sectors.

LinkedIn Page: https://www.linkedin.com/company/hackerhelphits/about/

Website : https://www.hackerhelpsglobal.co.in/

What we are Looking for: The Business Development Executive plays a crucial role in driving the growth and success of the organization by identifying new business opportunities, building strong relationships, and expanding the company's customer base. This role involves developing and implementing strategic sales and marketing plans to achieve revenue targets and drive sustainable business growth.

Job Title: Business Development Executive

Job Location: Remote

Job Type: Full-time

Role Description

• Identify and develop new business opportunities through prospecting, networking, and cold calling.
• Build and maintain strong relationships with potential and existing clients to drive business growth.
• Create and implement effective strategies to maximize sales and expand the customer base.
• Conduct market research to identify trends, competitor activities, and customer needs.
• Negotiate and close business deals while maintaining an understanding of the company's offerings and competitive positioning.
• Participate in the development of marketing materials to support sales initiatives.
• Collaborate with cross-functional teams to ensure customer satisfaction and drive customer retention.
• Meet and exceed sales targets and KPIs set by the organization.
• Prepare and deliver sales presentations to potential and existing clients.
• Keep abreast of industry trends, market conditions, and competitor activities to identify opportunities for growth.
• Utilize CRM systems to manage customer interactions, track leads, and report on sales activities.
• Participate in industry events, trade shows, and conferences to expand the company's network.
• Provide regular reports and updates on sales and business development activities to management.
• Contribute to the development and execution of long-term strategic plans to drive business growth.
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Qualifications

• Bachelor's degree in Business Administration, Marketing, or related field.
• Proven experience in a business development, sales, or related role.
• Demonstrated success in meeting and exceeding sales targets.
• Excellent communication and negotiation skills.
• Strong business acumen and understanding of market trends.
• Ability to build and maintain strong client relationships.
• Proficiency in CRM software and sales-related tools.
• Strategic thinking and problem-solving abilities.
• Adaptability and resilience in a fast-paced, competitive environment.
• Self-motivated with a results-driven approach.
• Ability to work independently as well as part of a collaborative team.
• Knowledge of sales techniques and best practices.

Benefits:

• Health insurance
• Retirement savings plan
• Paid Time Off
• Professional development opportunities

Job description

In-Depth knowledge about creating product listing on e-commerce portals.

Good understanding of the placement of Keywords, Making Title, Bullet Points, and E-Commerce SEO Friendly Product Description.

Good Understanding of improving product ranking organically on all the marketplaces.

Creating FBA Shipment, Taking FC Appointment, Creating Removal Order of all Unsold, or damaged Inventory within the time.

Generating all kinds of business reports, Sales Report, Return Report, and give the business insight to the sellers to add valuable input to improve the client business efficiently.

Confidence to handle the process independently.

• Proven SEO experience
• Proven SEM experience managing PPC campaigns across Google, Yahoo and Bing
• In-depth experience with website analytics tools
• Responsible for analysing, reviewing and implementing websites that are optimized to be picked up by search engines
• Research and analyse competitor advertising links
• Develop and implement link building strategy
• Work with the development team to ensure SEO best practices are properly implemented on newly developed code
• Work with editorial and marketing teams to drive SEO in content creation and content programming
• Recommend changes to website architecture, content, linking and other factors to improve SEO positions for target keywords