Manager Product Design

Zynah is a distinguished online retailer specializing in high-end Indian ethnic apparel. We proudly showcase a carefully curated collection of Heritage Handloom Sarees sourced from skilled weavers and artisans across India.

Position: Sales & Customer Support Executive (Female)

Roles and Responsibilities:

• Promote the extensive range of heritage handloom sarees to prospective customers through the company website, Instagram, and other international platforms.
• Identify customer requirements and articulate how our products fulfill their specific needs, enhancing their experience.
• Maximize sales revenue by engaging in upselling and cross-selling of additional products or services.
• Provide personalized recommendations based on customer preferences and interests.
• Maintain proactive customer engagement through follow-ups to ensure satisfaction and foster repeat business.
• Manage customer communication across multiple channels, including email, web chat, WhatsApp, and phone calls, both pre- and post-purchase.
• Conduct thorough quality checks and verify orders before dispatching to ensure product excellence.
• Liaise with logistics teams to track shipments and ensure timely and efficient order fulfillment.
• Create product demonstration videos for customers requiring detailed insights into the products.
• Develop creative and engaging digital content, including reels, to promote the brand on social media platforms.
• Update and maintain the product catalog on the website and various online marketplaces.

Key Skills and Qualifications:

• Exceptional English communication skills, both verbal and written, including proficiency in telephonic interactions.
• A customer-centric, approachable, and professional demeanour.
• Strong organizational skills with a methodical approach to customer follow-ups.
• A minimum of 1-2 years of relevant experience in the retail or customer service sector.
• Basic proficiency in photography and digital content creation.

Job Location - Hyderabad & Ahmedabad

Skills required – Angular, ionic

What you'll do:

• Perform complex application programming activities with an emphasis on mobile development:  Angular, ionic, Node, TypeScript, JavaScript, Apache Cordova, RESTful APIs and more
• Assist in the definition of system architecture and detailed solution design that are scalable and extensible
• Collaborate with Product Owners, Designers, and other engineers on different permutations to find the best solution possible
• Own the quality of code and do your own testing. Automate feature testing and contribute UI testing framework
• Become a subject matter expert for our mobile applications
• Deliver amazing solutions to production that knock everyone’s socks off
• Mentor junior developers on the team

What we’re looking for:

• Amazing technical instincts. You know how to evaluate and choose the right technology and approach for the job. You have stories you could share about what problem you thought you were solving at first, but through testing and iteration, came to solve a much bigger and better problem that resulted in positive outcomes all-around.
• A love for learning. Technology is continually evolving around us, and you want to keep up to date to ensure we are using the right tech at the right time.
• A love for working in ambiguity—and making sense of it. You can take in a lot of disparate information and find common themes, recommend clear paths forward and iterate along the way. You don’t form an opinion and sell it as if it’s gospel; this is all about being flexible, agile, dependable, and responsive in the face of many moving parts.
• Confidence, not ego. You have an ability to collaborate with others and see all sides of the coin to come to the best solution for everyone.
• Flexible and willing to accept change in priorities, as necessary

Preferred Qualifications:

• Proficient with Apache Cordova framework
• Built or maintained custom Cordova plugin
• Demonstrable knowledge of native coding background in iOS
• Understanding of Apple certificate and profile management
• Experience developing and deploying applications within Kubernetes based containers
• Experience in Agile and SCRUM development techniques

We are seeking an experienced SEO Executive to join our team. The ideal candidate should have a minimum of 1-3 years of experience in SEO and must possess expertise in ecommerce SEO. As an SEO Executive, you will be responsible for analyzing, reviewing, and implementing changes to our websites to ensure they are optimized for search engines.

Responsibilities:

• Conduct keyword research and analysis, and create content strategies based on the analysis.
• Optimize website content and structure for search engines.
• Work with developers to implement on-page SEO changes.
• Conduct regular audits of our websites and identify areas for improvement.
• Monitor and analyze website traffic, rankings, and other metrics to identify opportunities for improvement.
• Keep up-to-date with the latest trends and best practices in SEO and ecommerce.
• Provide SEO guidance and recommendations to other departments, including marketing and development teams.

Requirements:

• A minimum of 2-3 years of experience in SEO.
• Must have knowledge and experience in ecommerce SEO.
• Strong understanding of on-page and off-page SEO.
• Experience with website analytics tools, such as Google Analytics.
• Excellent written and verbal communication skills.
• Ability to work independently and in a team environment.
• Detail-oriented and able to prioritize tasks effectively.

• Security Engineer (experience 5 to 7 years)
  • Experience in managing and administering Zscalar DLP
  o Primary responsibility is to manage Data Loss Prevention solution who has experience in analyzing the DLP logs, defining relevant policies, understanding data exfiltration techniques, etc)
  • Solution: Zscalar
  • Location: Mumbai

About Create Protocol

CREATE PROTOCOL is a creator-focussed blockchain platform, built on Create’s optimized multi-chain NFT protocol. We are focused on building decentralized applications with creator focussed tools, to empower the creator economy and bring a CREATE TO EARN revolution. 

We also have plans to launch decentralized finance solutions along with a CREATE TOKEN to govern the ecosystem.

CREATE PROTOCOL will be a creator platform owned by Artists. They believe in a world where artists own not just their Creation/Art/Music but also the platform which facilitates the interaction with the artwork, with the fans, listeners, viewers and brands.

For more details, please visit http://www.createprotocol.org/">www.createprotocol.org

We are looking for a Frontend Developer

We are looking for a programmer with a keen eye for design for the position of a front-end developer. Front-end developers are for ensuring the alignment of web design and user experience requirements, optimize web pages for maximum efficiency and maintaining brand consistency across all web pages among other duties. 

Front-end developers are required to work in teams alongside back-end developers, graphics designers, and user experience designers to ensure all elements of web creation are consistent. This requires excellent communication and interpersonal skills.

Responsibilities :

• Use markup languages like HTML to create user-friendly web pages
• Maintain and improve website
• Design mobile-based features
• Collaborate with back-end developers and web designers to improve the usability
• Get feedback from, and build solutions for, users and customers
• Write functional requirement documents and guides
• Create quality mockups and prototypes
• Help back-end developers with coding and troubleshooting
• Ensure high-quality graphic standards and brand consistency
• Stay up-to-date on emerging technologies

• Proven work experience as a Front-end developer
• Hands-on experience with markup languages
• Experience with JavaScript, CSS and web3 libraries (ethersjs, webjs, react native)
• Familiarity with browser testing and debugging
• In-depth understanding of the entire web development process (design, development and deployment)
• Understanding of layout aesthetics
• Knowledge of SEO principles
• Familiarity with software like Figma and Adobe XD
• An ability to perform well in a fast-paced environment

What’s in it for you:

• Work with a mission-driven startup that’s making an impact in Web3 communities.
• Creative flexibility and creative leadership in an emerging field.
• Work with a collaborative, supportive, fun and passionate team.
• Work from the home model - Hybrid is located in Goa 
• Be a part of a growing mission-led business in the decentralized world.

Compensation- As per market standards, Substantial equity/ token allocation in the project .

What you need to have:

Role: UI Developer

Skill Set                : Angular, HTML and CSS

Experience         : 5-8yrs

Notice Period    : Max 15 Days