Manager Product Design

Primary Skill

6+ years of experience in ServiceNow development, administration, and customization. Strong working knowledge of ITSM modules:

Incident Management

Problem Management

Change Management

Asset Management

Service Catalog / Service Request

Experience working on standalone and multi‑domain instances

Strong ITBM configuration & administration experience (Ideation, Demand, PPM, Resource Management)

Hands‑on working knowledge of CMDB / CSDM

Facilitate and support Change Management (including CAB meetings)

Process RITMs, Incidents, and operational tickets

Develop reports, dashboards, and templates (e.g., Incident templates)

ServiceNow System Administrator Certification

ServiceNow Developer Certification

Strong communication skills (oral & written)

Ability to translate business requirements into workable ServiceNow solutions

Experience creating & managing Service Catalog items and workflows

Support end‑user requests and provide ongoing assistance

Data analysis skills (interpretation & reporting)

Ability to interact with internal customers to scope solutions and workflows

Audit Change tickets as per Change Management policies

Working knowledge of Agile methodology

Ability to break down requirements, demo dashboards/reports to users

Ability to manage multiple client requests with prioritization

Strong client‑interaction and relationship‑building skills

Desired Skill/Good to Have

Experience supporting ServiceNow upgrades and maintaining upgrade testing protocols

Ability to create/maintain system design & operations documentation

Strong self‑starter who can independently manage remote work across multiple engagements

Understanding of solution sustainability and long‑term platform scalability

Experience in migration, standardization, and ServiceNow version upgrades

JD for Sales and Marketing: 

• Build and maintain strong relationships with architects, consultants, contractors, and developers.
• Prepare and deliver technical presentations
• Conduct market research to identify trends, competitor activities, and emerging technologies.
• Represent the company at trade shows, exhibitions, and industry networking events.
• 
  
•  Skills & Competencies
• Strong knowledge of facade systems, materials (glass, aluminum, stone, composites), and Building material.
• Excellent communication, presentation skills.
• MBA in marketing/BBA

EXCITED ABOUT YOUR TASKS?

1. HR Coordination:

● Oversee and coordinate interview processes, including onboarding interviewers and conducting Quality interviews.

● Ensure adherence to policies and regulatory requirements of the company.

2. Client Relationship Management:

● Serve as a liaison between Clients/recruiters ensuring effective communication and alignment of goals.

● Build and nurture strong relationships with client’s HRs/recruiters, understanding their needs and addressing concerns.

3. Communication and Collaboration:

● Facilitate clear communication between recruiters and clients to streamline processes and resolve issues.

● Build rapport with employees and clients at various organizational levels

● Should have product knowledge and resolve platform issues and impart training.

4. Performance Monitoring:

● Monitor key performance indicators (KPIs) for assigned accounts and take corrective actions as needed.

● Provide regular reports on account status, highlighting achievements and areas for improvement.

5. Communication and Collaboration:

● Foster effective communication between internal teams and clients to address queries, concerns, and feedback.

● Collaborate with cross-functional teams to ensure a cohesive and client-centric approach.

WHAT WILL YOU NEED TO SUCCEED?

● Bachelor/ Master's degree in Human Resources, Business Administration, or a related field.

● Previous experience in HR coordination, recruitment or a related HR role.

● Exposure to client interaction or account management is advantageous.

● Strong communication and interpersonal skills, essential for both HR and client interactions.

● Ability to multitask, problem-solve, and meet deadlines.

● Proficiency in MS Suite.

● Ability to adapt to evolving HR and client management needs.

Working Days:

Monday to Friday- WFO

Please Note: Initial days training at Bangalore office and then in Hyderabad (All WFO)

About the Role

As a Frontend Developer, you’ll be working on building responsive and interactive user interfaces that delight customers. You’ll translate design concepts into clean, efficient code and collaborate with backend developers and designers.

What We’re Looking For

• Fresh graduates or candidates with up to 2 years of experience.
• Strong logical and analytical mindset with a passion for clean UI.
• Self-motivated learners who can adapt quickly.

What You’ll Be Doing

• Develop modern, responsive web applications using HTML, CSS, and JavaScript.
• Work with libraries/frameworks like React, Angular, or Vue.
• Optimize applications for maximum speed & scalability.
• Collaborate with designers to bring ideas into functional UI.

Must-Have Skills (for candidates with ~1 year experience)

• Proficiency in JavaScript (ES6+).
• Hands-on experience in React.js/Angular/Vue.
• Ability to consume REST/GraphQL APIs.
• Version control (Git) and basic CI/CD exposure.
• Familiarity with responsive design and browser debugging tools.

Why Join Us

• Direct mentorship, hands-on exposure, and ownership opportunities.
• Be part of a team where your contributions directly improve user experience.

Perks & Benefits

• Fully remote role with flexible team culture.
• Fast-track growth, multi-role exposure in a startup ecosystem.

Work Mode & Schedule

Remote, 10 AM – 7 PM, Mon–Sat (own PC + reliable internet + availability on Zoom/Meet/Teams).

Compensation Note

Compensation will be discussed after evaluation and will reflect the candidate’s demonstrated skills and value in a startup ecosystem.

Location: Mumbai

Experience Required: 2+ Years

Job Type: Full-Time

Notice Period: Immediate Joiners

About the Role

We are seeking a skilled and experienced Full Stack (MERN) Developer to join our product engineering team. The ideal candidate must have experience working in a product-based software development company and should have hands-on involvement in e-commerce platform projects.

Mandatory Criteria

• Candidate must be currently working or have prior experience in a product-based software development company
• Candidate must have worked on at least one e-commerce platform project (end-to-end involvement)

Key Responsibilities

• Develop and maintain scalable web applications using MongoDB, Express.js, React.js, and Node.js
• Translate UI/UX designs into high-quality front-end code
• Build and integrate RESTful APIs
• Ensure performance, quality, and responsiveness of applications
• Participate in design discussions, code reviews, and contribute to technical documentation
• Work in a collaborative, agile development environment

Required Skills

• Strong proficiency in JavaScript, React.js, Node.js, and Express.js
• Hands-on experience with MongoDB or other NoSQL databases
• Solid understanding of RESTful APIs and architectural patterns
• Knowledge of version control systems like Git
• Understanding of CI/CD and cloud-based deployment practices
• Good grasp of performance optimization, caching, and security practices

ROR

1-2 years of experience working with Ruby on rails as well as libraries like Resque and RSpec.

Good experience with Redis, Sidekiq, and Docker.

Ability to write clean ruby code.

Proficiency with code versioning tools including Git, Github, Gitlab, and SVN.

Experience with AngularJS or React JS is a plus.

Familiarity with MVC, Mocking, RESTful, and ORM.

Good understanding of front-end technologies including HTML5, JavaScript, Jquery, and CSS3.

Knowledge of server-side templating languages including Slim, Haml, and ERB.

Familiarity with tools like Jira, Postman, Slack, and Microsoft Teams.

Job Profile:

We are looking for a Senior UX designer to join the Product Experience team assisting in research, design, and development of an innovative user-need based, engaging, and intuitive online SaaS platform. Work with real customers of the SaaS platform to better the design and advocate for users’ needs.

Key Attributes you'd need to possess:

• Problem Solver - Quick on your feet, some problems require creative solutions. Communicating those with peers and clients effectively, for presentations and walk through as well as support on client calls if needed.

• Team Player- Builds strong partnerships with product & engineering teams, and understands how to handle creative differences between teams and stakeholders to manage consistency at a brand level.

• User-Driven - Advocate for the user and get them the best experience driven by design. We believe in data, the numbers don’t lie! Using data to back design decisions get you extra points! 

• Business Acumen- Should be willing to learn and understand complex business challenges, and formulate solutions to solve the problems effectively. Someone who makes intelligent decisions - work effectively, plan better, and formulate solutions that can deliver returns.

Typical work week look like:

• Research- Conducting user research, client interviews, and usability testing to understand user needs; studying data patterns that highlight these using prospecting tools for performing Client-need Analysis, track their pain-points to develop a reach-out strategy.

• Ideation and Brainstorming- Brainstorming and designing new features for our SaaS platform based on research, tech requirements, and feature requests. Lots of white-boarding, paper scribbles, and ideas!

• Dev Support- Communicating with web developers, including providing input on any needed digital enhancements

• Manage the Brand Guidelines and Visuals- Designing and managing the information architecture for the marketing website and product, drafting information flows and designing wireframes, mockups and prototypes. Branding and Illustrations for OnlineSales.ai and its marketing website or any events the company will be showcased in.

Our ideal candidate should have:

• 4+ years of work experience in designing digital products or experiences

• Relevant Degree/Diploma or experience/certification in Product or Experience design

• Great understanding of user-centric design, responsive design and designing for web

• Good communication skills

• Software skills - Adobe CC or similar. Any tool you are comfortable with to design and prototype.

• Any experience in digital marketing is a plus.

• Good to have knowledge of CSS, HTML - we work hand in hand with developers

T

What you will be working on:

• Apply strategic thinking to design and deliver aesthetically pleasing innovative user-centric design and experiences across web and mobile platforms and devices
• Produce user flows, wireframes, prototypes (for stakeholder discussions/approvals), user interface specifications, and final graphics with a strong visual design element
• Drive the development and communication of design guidelines, patterns, and libraries- Keep a keen eye for detail and a passion for - pixel-perfect- fit and finish

What makes a great Product Designer for University Living?

• 3-6 years of experience in Product (UI/UX) Design
• At least B.Tech. degree with a background in consumer internet products
• Proficiency in Adobe XD, Sketch, Photoshop, CorelDraw, Illustrator, OmniGraffle, or other visual design and wire-framing tools
• Demonstrable UI design skills with a strong portfolio
• Strong believer in mobile-first and responsive design
• Understands the latest in visual and interaction design trends.
• Understanding of HTML5, CSS4, JavaScript, Bootstrap 4
• Familiarity with development frameworks such as Angular, React

Why should you join us?

• Compensation is better than Market Standards
• ESOPs (for exceptional candidate)
• Exposure with advanced technology
• Free Healthcare
• Provident Fund Allowance
• Monthly Rewards & recognition Program
• Competitive Annual Appraisals & Internal Promotions