
Amagi is a global leader in cloud-managed services for the Streaming TV and Broadcast TV industry. Amagi enables TV networks and content owners distribute and monetize their content. Amagi’s clients include premium networks and platforms such as NBCU, CBS, PBS, Samsung TV Plus, Redbox, XUMO, Roku, A+E Networks, Viceland TV, MGM, ShortsTV, Yahoo! Finance, PeopleTV, Tastemade, Turner Corporation, Discovery Networks and more.
Amagi pioneered the use of cloud technologies in the broadcast industry, and today manages 300+ channels with deployments in more than 40 countries. Amagi is an advanced tier partner of Amazon Web Services (AWS), and works on the latest cloud technologies that are shaping the media and entertainment industry. Amagi has sales offices in New York, Los Angeles and London, and operations center in New Delhi, and an innovation center in Bangalore. For more information, visit http://www.amagi.com">www.amagi.com.
JOB DESCRIPTION
Job role: UX Manager
Location: Bangalore
Role reporting into: Head of UX Strategy and Design
Does this role have direct reports?: No
Job Responsibilities:
- Own the Product design philosophy and UX strategy
- Team management and mentoring
- Initiate/ participate in user research initiatives and insights to drive design decisions
- Translate user needs and business goals into innovative products that provide an engaging user experience.
- Collaborate effectively with cross functional teams right from Design, Product Management, Engineering, Operations to Marketing
- Practice design thinking, understand ‘jobs to be done’ framework, agile and lean UX methodologies
- Knowledge of wireframing, visual design and rapid prototyping tools
- Manage shifting priorities, deliver pixel perfect products, and consistently meet project deadlines.
- Should partner with content writers to help articulate User Guide documentation, demo video scripts etc.
- Ensure the quality of the design throughout the development cycle.
Job Requirements:
Ideally a person should have had the below experiences / possess the below abilities to succeed in this role:
- Previous experience of having managed a team
- Proven problem solving skills with the ability to understand complex ideas
- A portfolio that demonstrates a user centred design process, interaction and visual design skills with experience designing web apps/ cross platform products in the consumer as well as enterprise space.
- Should be self-driven and proactively look at improving user workflows of existing products
- Should have the ability to thrive in ambiguity
- Have demonstrated ability to conduct user research, usability testing to uncover unarticulated user needs, usability issues etc
- Good learning ability to grasp new domains and comfort to understand both depth and breadth across the technology platform(s)
- Should be a team player and be comfortable collaborating across teams.
- Should possess good communication skills to articulate the design process and design decisions to stakeholders
- Should be proficient in developing and documenting detailed user experience specifications
Preferred Work Experience: 8+ years , preferably with a combination of work experience in start-up environments as well as large corporates
Education/Qualifications: B-Des /M-Des from institutes like NID, Srishti or IDC (IIT)

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Job Title: Customer Retention Manager
Company: ICICI Lombard
Location: Navi Mumbai
Industry: Insurance
Experience: 0–2 Years
Job Type: Full-Time
About ICICI Lombard:
ICICI Lombard is one of India’s leading private sector general insurance companies. With a focus on innovation and customer-centricity, we offer a wide range of insurance products to protect what matters most. Join our dynamic team and grow with one of the most respected names in the insurance industry.
Role Overview:
We are looking for a motivated and customer-focused individual to join our team as a **Customer Retention Manager**. This entry-level role is ideal for candidates with 0–2 years of experience who are passionate about customer service, tele-calling, and sales. The primary goal is to enhance customer satisfaction and improve policy renewal rates through strategic engagement and retention efforts.
Key Responsibilities:
- Engage with existing customers via phone calls to discuss policy renewals.
- Explain product features and benefits to ensure continued customer interest.
- Handle customer queries and resolve concerns in a timely and professional manner.
- Maintain detailed records of customer interactions and follow-ups using CRM software.
- Identify opportunities to upsell or cross-sell insurance products.
- Achieve monthly targets for renewals and retention KPIs.
- Work collaboratively with the sales and support teams to provide seamless service.
Required Skills and Qualifications:
- 0–2 years of experience in sales, tele-calling, or customer service (insurance domain preferred).
- Strong communication and interpersonal skills.
- Ability to convince and build rapport with customers over the phone.
- Self-motivated and target-driven mindset.
- Basic computer proficiency and familiarity with CRM systems.
Preferred Skills:
- Knowledge of general insurance products.
- Prior experience in customer retention or tele-sales roles.
- Fluency in English, Hindi, and/or regional languages.
Location: 12th Floor Vishwaroop IT Park, Sector 30, Behind Raghuleela Mall, Opp. Vashi Station Vashi, Navi Mumbai- 400705
Shift Timing: 10AM-7pm
"FRESHER AND EXPERIENCED SALARY DIFFERS"
We are looking to expand our existing Python team across our offices in Surat. This position is for SDE-1 - Junior Software Engineer.
The requirements are as follows:
1) Familiar with the the Django REST API Framework.
2) Experience with the FAST API framework will be a plus
3) Strong grasp of basic python programming concepts ( We do ask a lot of questions on this on our interviews :) )
4) Experience with databases like MongoDB , Postgres , Elasticsearch , REDIS will be a plus
5) Experience with any ML library will be a plus.
6) Familiarity with using git , writing unit test cases for all code written and CI/CD concepts will be a plus as well.
7) Familiar with basic code patterns like MVC.
8) Grasp on basic data structures.
- Job Description below :
- Required Skill Set
- Software Engineer/Senior Software Engineer/Lead Engineer-Java
- Experience in Core Java 5.0 and above, Data Structures, OOPS, Multithreading, Algorithms, Collections, Unix/Linux
- Possess good architectural knowledge and be aware of enterprise application design patterns.
- Should have the ability to analyse, design, develop and test complex, low-latency client-facing applications.
- Good development experience with RDBMS
- Good knowledge of multi-threading and high-volume server side development
- Basic working knowledge of Unix/Linux
- Excellent problem solving and coding skills in Java
- Strong interpersonal, communication and analytical skills.
- Should have the ability to express their design ideas and thoughts.
Job Brief-
· Understand product requirements and come up with solution approaches
· Build and enhance large scale domain centric applications
· Deploy high quality deliverables into production adhering to the security, compliance and SDLC guidelines
Sr.DevOps Engineer (5 to 8 yrs. Exp.)
Location: Ahmedabad
- Strong Experience in Infrastructure provisioning in cloud using Terraform & AWS CloudFormation Templates.
- Strong Experience in Serverless Containerization technologies such as Kubernetes, Docker etc.
- Strong Experience in Jenkins & AWS Native CI/CD implementation using code
- Strong Experience in Cloud operational automation using Python, Shell script, AWS CLI, AWS Systems Manager, AWS Lamnda, etc.
- Day to Day AWS Cloud administration tasks
- Strong Experience in Configuration management using Ansible and PowerShell.
- Strong Experience in Linux and any scripting language must required.
- Knowledge of Monitoring tool will be added advantage.
- Understanding of DevOps practices which involves Continuous Integration, Delivery and Deployment.
- Hands on with application deployment process
Key Skills: AWS, terraform, Serverless, Jenkins,Devops,CI/CD,Python,CLI,Linux,Git,Kubernetes
Role: Software Developer
Industry Type: IT-Software, Software Services
FunctionalArea:ITSoftware- Application Programming, Maintenance
Employment Type: Full Time, Permanent
Education: Any computer graduate.
Salary: Best in Industry.- Deep knowledge of React Native specifics
- High code quality standards and work ethics
- Experience in writing automated e2e tests
- Native mobile development experience (a plus)
The role is based in Bangalore. Are you ready for such an ambitious challenge?
What Will You Do ?
- Develop the product strategy and roadmap for our core bookkeeping platform, with specific focus on enhancing user retention and stickiness of the App, in concert with other product managers and cross-functional peers.
- Identify customer needs and business opportunities through a combination of user research, collecting feedback from cross-functional teammates, diving into data and competitive analysis.
- Define, understand, and improve key funnels and metrics.
- Own features and experiments end-to-end, including writing product specs, driving cross-functional execution, making thoughtful product decisions along the way, and sharing insights and results throughout the company.
- Drive roadmap implementation in collaboration with Engineering and UX/UI peers: making trade-offs, anticipating staffing needs, risks, and ensuring frequent and clear communication.
- Help define processes and implement Agile best practices to continuously improve Sprint Planning and Sprint Management
- Use outcome estimation to prioritize the Product Backlog and maximise value delivered to users and the business
What Does It Take?
- 2-6 years of experience in Product Management
- Experience in Mobile App Product Management for a technology driven organization
- Passion for solving real people problems at scale
- Depth of experience leading major product or growth initiatives across multiple products, platforms and feature clusters
- Impact focus and consistent history of delivering measurable results for both users and the business.
- Data-minded whenever possible. You deeply understand how your products work and how to measure long-term impact. You know every step of the funnel. You can design, run, and interpret experiments and A/B tests, and probably know a bit of SQL.
- You can - rewire- your brain to think like a real business owner would and are genuinely interested in understanding their behaviour and motivations
- Ability to think big and small to build a portfolio of experiments and larger features.
- Impeccable follow-through. You say what you- ll do, and do what you say. You hold your team to this standard. You don't let details slip.
- You listen well. You build consensus by default, but can drive hard decisions when needed. You push the pace. You take blame and pass on praise. People love working with you.
- Written communication that is clear and effective.
- You are competitive and like scale, settling for #2 is not your thing
- You thrive in a high pressure, high ambiguity environment
Plus Points :
- Successful track record in scaling up a consumer-facing product with supply & demand dynamics, primarily focusing on retention and engagement metrics
- Experience in fully owning an end-to-end domain and roadmap building for at least 1 year









