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Managed Services Engineer
Managed Services Engineer
Roboyo's logo

Managed Services Engineer

Nikitha Kandaswamy's profile picture
Posted by Nikitha Kandaswamy
3 - 4 yrs
₹6L - ₹15L / yr
Hyderabad
Skills
uipath
Databases
Automation


We are seeking a Managed Services Senior Engineer to join our team and help drive our Managed Services division.

The ideal candidate will have a minimum of 3 years of experience in automation, with a proven track record of managing client engagements and developing strong client relationships. You should be knowledgeable in at least one area of consulting, such as strategy, operations, technology, or finance. 


Responsibilities and tasks for this role:

  • Technically extend, improve, and customize automation solutions while maintaining close and regular contact to our clients. 
  • Utilize production support expertise to influence and support new designs, architectures, standards and methods maintaining stability and availability for large-scale distributed systems.
  • Assist in planning and delivery of operations and maintenance activities for large client accounts.  
  • Test and optimize the software design, code, and reusability of our automation artifacts.  
  • Collaborates with process subject matter experts (SMEs) to understand key process requirements and document the current state by leveraging existing documentation, conducting interviews and observations.
  • Analyzing operational business processes to identify continual automations improvement.
  • Create low and high level design, implementation plans and acceptance test plan documentation in accordance with Roboyo standards.
  • Mentor technical resources to develop proof of concept projects for the introduction of changes to architecture or new technologies.
  • Assist with conducting Root Cause Analysis (RCA) on critical production outages within predefined SLAs.
  • Aptitude and commitment to stay current on technologies with increasing focus on operational efficiencies to improve client experience.


Requirements

Must-have qualifications & competencies


  • Minimum of 3 years of experience in automation (UiPath, Automation Anywere, etc.)
  • Relevant experience in programming or experience contributing to the architecture and design of new and current applications.
  • Experience and knowledge of business process re-engineering and process mapping; ability to develop solution designs.
  • Experience with on-prem and cloud deployment of RPA Solutions is highly valued.
  • Infrastructure experience is highly valued
  • Ability to present and explain technical information to diverse types of audiences in a way that establishes rapport and gains understanding.
  • Proactive team player with willingness to learn.



Benefits

Benefits (among others)

  • An exciting and positive work environment where you are valued 
  • Recognition for individual and team success 
  • An attractive compensation package 
  • Individual development plan with career coaching 

Growth

  • Join a market-leading firm in one of the fastest-growing industries to pioneer the next generation of automated technologies
  • Tailored development plan with career coaching
  • Regular feedback – we value your opinion, and we appreciate new ideas
  • International career and project opportunities
  • Deepen your working knowledge of intelligent automation through our structured training courses 

Team

  • Immerse yourself in an exciting, positive, and creative atmosphere and generate novel solutions to some of our clients most complex challenges
  • Working in different international and cross-cultural teams for each project
  • Regular Team Events where colleagues become friends.


Read more
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Subodh Popalwar's profile image

Subodh Popalwar

Software Engineer, Memorres
For 2 years, I had trouble finding a company with good work culture and a role that will help me grow in my career. Soon after I started using Cutshort, I had access to information about the work culture, compensation and what each company was clearly offering.
Companies hiring on Cutshort
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About Roboyo

Founded :
2015
Type
Size :
100-1000
Stage :
Profitable
About
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Subodh Popalwar's profile image

Subodh Popalwar

Software Engineer, Memorres
For 2 years, I had trouble finding a company with good work culture and a role that will help me grow in my career. Soon after I started using Cutshort, I had access to information about the work culture, compensation and what each company was clearly offering.
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