MS Dynamics AX Technical Lead

As a techno-functional consultant you will be responsible for delivering and optimizing end-to-end solutions on the Dynamics 365 platform by bridging business requirements with technical implementation. The role focuses on configuring and enhancing Dynamics 365 Customer Service and Field Service modules, enabling seamless integration with SAP systems, and supporting multiple Power Pages portals for customers and subcontractors. The objective is to ensure efficient business process execution, secure and scalable integrations, and improved user experience through continuous collaboration with stakeholders, proactive problem-solving, and adherence to best practices and standards.

Tasks & Responsibilities: 

• Bridge the gap between business requirements and technical delivery across D365 Customer Service and Field Service
• Contribute to functional workshops, requirement gathering sessions, and solution design discussions with business stakeholders
• Good to have basic process understanding of SAP system.
• Configure D365 modules and implement light customizations — plugins, custom APIs, JS/TS, and Power Automate flows
• Design end-to-end solutions covering data model, SLAs, entitlements, and integrations
• Support UAT, produce functional specification document, and ensure solutions align with Microsoft best practices
• Training delivery and end-user adoption support post go-live
• Understanding of Model-Driven App design including entities, forms, views, dashboards, security roles etc.
• Strong client relationships to engage business and technical audiences equally
• Prepare and maintain key project documentation including Functional Specification Documents (FSD), Solution Design Documents (SDD), business process flows, and UAT documents
• Create and manage user stories, acceptance criteria, and test cases in Azure DevOps, ensuring traceability and alignment with business requirements

Education & Trainings + Certifications:

• At least 6 to 8 years of relevant experience in Dynamics 365, Field Service, Power Pages.
• Proven expertise with Dynamics 365 functional area, documentations, design, development, end-to-end implementations and solutions.

Technical know-how: 

• Strong understanding of Dynamics 365 Customer Service and Field Service modules, including case management, SLAs, entitlements, work orders, and scheduling
• Hands-on experience with Microsoft Dataverse, including entity design, relationships, forms, views, business rules, and security model
• Working knowledge of Model-Driven App development and customization
• Ability to implement light customizations using C#, .NET plugins, custom workflows, Web APIs, JavaScript/TypeScript
• Experience with Power Platform tools including Power Automate and basic exposure to Power Pages (portal configuration and customization)
• Good understanding of integration concepts, including REST/SOAP APIs and experience integrating D365 with external systems (preferably SAP)
• Experience with Azure DevOps for managing user stories, test cases, backlog, and release tracking
• Understanding of software development lifecycle (SDLC), Agile methodology, and UAT processes
• Knowledge of documentation standards including FSD, SDD, use cases, and business process mapping
• Good understanding of security concepts including role-based access, data security, and portal authentication mechanisms 

Soft Skills:

• Good team player skills to be able to work within a global team with shared global responsibilities
• Strong service orientation
• Solution-oriented and structured way of working
• Friendly, communicative and team-oriented player
• Business fluent English skills, spoken and written
• Intercultural competence 

Role Overview

We are looking for an experienced Microsoft Dynamics CRM / Dynamics 365 Developer with strong expertise in CRM customization, configuration, integration, and Agile delivery. The candidate will be responsible for designing, developing, customizing, integrating, and supporting Dynamics CRM solutions aligned with business requirements.

Key Responsibilities

• Customize and configure Microsoft Dynamics CRM / Dynamics 365 CE based on business requirements.
• Develop and maintain entities, fields, relationships, forms, views, dashboards, business rules, workflows, and business process flows.
• Develop CRM solutions using plugins, custom workflows, JavaScript, Power Automate, and custom APIs.
• Design and implement integrations between Dynamics CRM and external systems using REST/SOAP APIs, Azure services, middleware, and web services.
• Work with CRM security roles, business units, teams, field-level security, and access controls.
• Perform data migration, data validation, and integration-related activities.
• Troubleshoot production issues and provide root-cause analysis and technical fixes.
• Participate in requirements analysis, technical design, development, testing, deployment, and production support.
• Follow development standards, maintain technical documentation, and participate in code reviews.
• Collaborate with functional consultants, business stakeholders, QA teams, and other developers.
• Work effectively within an Agile/Scrum development environment, participating in sprint planning, daily stand-ups, reviews, and retrospectives.

Required Skills

• Strong hands-on experience with Microsoft Dynamics CRM / Dynamics 365 Customer Engagement.
• Good knowledge of CRM customization and configuration.
• Experience with C#, .NET, JavaScript, SQL Server, and Dynamics 365 SDK/API.
• Experience developing plugins, custom workflow activities, Power Automate flows, and JavaScript customizations.
• Strong understanding of Dynamics 365 Web API / REST APIs and third-party integrations.
• Experience with solution management, deployments, and environment management.
• Understanding of CRM data model, security model, and business processes.
• Experience working with Azure integration services is an advantage.
• Good understanding of Agile/Scrum methodologies and SDLC.
• Strong analytical, troubleshooting, communication, and problem-solving skills.

Preferred Qualifications

• Microsoft Dynamics 365 / Power Platform certifications.
• Experience with Power Apps, Dataverse, Power Automate, Azure Functions, Logic Apps, or Service Bus.
• Experience with CI/CD and DevOps practices using Azure DevOps.
• Exposure to Dynamics 365 Sales, Customer Service, Field Service, or related modules.

Full-time, permanent position implementing, supporting, and optimizing enterprise ERP systems for clients, with a focus on supply chain, manufacturing, and planning modules. The role is client-facing first: success depends as much on clear, polished communication as on functional expertise.

Required

Polished client communication: able to run status calls, present findings, and manage escalations with professionalism and composure

Ability to translate technical concepts — configurations, integrations, system behavior — into plain language for business and executive audiences

Career at an IT services company, systems integrator, ERP vendor, or consulting firm (e.g., Accenture, NTT Data, Wipro, Infosys, ERP-partner boutiques) — required; candidates whose ERP experience is exclusively in-house at a single employer will not be a fit

5–8 years in enterprise ERP (any major platform: Oracle, SAP, Workday, Dynamics, NetSuite)

At least one full-cycle implementation: requirements, configuration, testing, cutover, post-go-live support

Functional depth in SCM-adjacent modules: inventory, order management, procurement, costing, or planning

Integration exposure: REST/SOAP APIs, third-party system connections, data migration

Clear written deliverables: documentation, status reports, and issue summaries that nontechnical stakeholders can act on

Preferred

Experience presenting to steering committees or client leadership

Multi-industry client exposure

Experience automating support or testing workflows

Reporting/analytics tooling (BI, embedded ERP analytics)

Role Overview

We are looking for a dynamic and detail-oriented ERP Functional Consultant / Implementation & Support Engineer who will be responsible for ERP implementation, user training, and ongoing client support.

Key Responsibilities

● Implement ERP applications at client locations

● Provide user-wise and department-wise training

● Understand and analyze client business requirements and map them in ERP

● Coordinate with internal and external stakeholders for data setup and documentation.

● Prepare user-defined reports and maintain proper documentation

● Handle end-to-end ERP implementation lifecycle.

● Provide post-implementation support and troubleshooting

● Work on modules like Sales, Purchase, Production, Inventory, Finance, HR, etc.

● Manage multiple projects simultaneously in a fast-paced environment

● Ensure timely project delivery and meet utilization targets

Required Skills & Competencies

● Strong analytical, functional, and communication skills

● Understanding of business processes, preferably in the manufacturing industry

● Basic knowledge of SQL (ability to write simple queries).

● Knowledge of ERP modules (Sales, Purchase, Inventory, Finance, HR, etc.)

● Ability to quickly learn new technologies and tools

● Strong problem-solving and multitasking abilities

● Ability to work independently as well as in a team

Eligibility Criteria

● Freshers or candidates with up to 2 years of experience

● Candidates with 2–3 ERP implementation projects preferred (for experienced roles)

● Good communication skills in English and Hindi & Tamil, Telugu, Kannada (regional language is an advantage).

Important Notes (Mandatory Conditions)

1. This is a 100% Work From Office role (No Hybrid / Remote option available)

2. Candidates must be open to travel across India and internationally based on project requirements (Male candidates preferred for travel roles).

3.Accommodation and food are not provided (except during client-site implementation).

What you'll do

Own a client end to end. Learn their business, find what to automate or rebuild, and lead the work that ships it.

Turn business problems into technical solutions sit in the call, understand the real problem, design the fix, and decide how it gets built.

Stay hands-on. You'll still write code, build integrations, and work with APIs every day.

Build on whatever the client runs Zoho, Salesforce, Azure, similar platforms, and custom apps where needed.

Run delivery: scope it, sequence it, ship it, support it. The timeline is yours.

Review code and designs. Mentor the developers on your projects and unblock them fast.

Be the escalation point when something breaks or an integration misbehaves.

Own client communication on the technical side status, tradeoffs, bad news, early.

Keep the bar high: clear docs, clear updates, clear commit history.

What we're looking for

4–7 years shipping software, with real depth in REST APIs and system integrations.

Experience leading projects or small teams — the person others check with before they build.

Strong with business platforms (Zoho, Salesforce, or similar). Much of the leverage lives there, not in custom code.

You can sit with a non-technical client, understand the problem, and come back with a working solution.

Still enjoy building. This is technical leadership, not coordination.

Self-driven. You'll often be the senior-most engineer on the account.

Why you'll love this role

Full ownership from first call to delivery — you run projects, not a ticket queue.

Direct access to clients and leadership. Your decisions ship the same week.

Constant variety: new systems, new problems, new builds.

A step into technical leadership without giving up the hands-on work.

Microsoft Technical Consultant 

Company Name

Savex Technologies Pvt. Ltd.

Mode of Working

Work Form Office

Days of Working

6 days a week(1st and 2nd Saturday is off; remaining Saturdays are Half day working)

Responsibilities

Objective:

• Skilled Technical Consultant with expertise in presales, delivery, and support of Microsoft solutions such as Intune, Azure, and related technologies.
• This role involves assisting with solution design, deployment, migration, and post-implementation support while working closely with customers and internal teams.

Presales

✓ Collaborate with the sales team to understand customer requirements and design tailored technical solutions for Microsoft products like M365, Intune, Azure as well as other products like Okta, Zoho, Kaspersky, and Freshworks

✓ Prepare and deliver technical presentations, demonstrations, and proof-of-concept sessions for M365, O365, Azure,Okta,Zoho,Kaspersky and Freshworks

✓ Assist in creating technical proposals, scope documents, and cost estimations for Microsoft and associated third-party products.

✓ Act as a technical advisor to clients, addressing concerns and questions during the presales phase.

 Delivery

✓ Manage and execute the deployment of M365, O365, , Azure solutions,Okta,Zoho,Kaspersky and Freshworks including tenant\Product setup, configuration, and optimization.

✓ Plan and perform migrations such as O365 to O365 or Azure migrations with minimal downtime.

✓ Customize and integrate Microsoft tools to align with business requirements.

✓ Coordinate with cross-functional teams to ensure timely and successful project delivery.

Support

✓ Provide Level 2 support for Microsoft solutions as well as for Okta,Zoho,Kaspersky and Freshworks, resolving escalated issues for those products and other integrated systems.

✓ Troubleshoot and resolve technical problems in a timely manner, escalating to L3 or vendor support when necessary.

✓ Monitor and manage security solutions (e.g., Kaspersky), ensuring compliance with organizational policies.

✓ Support and maintain ITSM tools (Zoho Ticketing, Freshworks), ensuring effective tracking and resolution of client issues.

Technical Skills

✓ Expertise in M365 and O365 suite: Exchange Online, SharePoint, Teams, OneDrive, AD and other Microsoft Services.

✓ Strong knowledge of Azure services: Virtual Machines, Storage, Identity Management, AD Connec & other Azure Services.

Migrations:

✓ Hands-on experience with O365 tenant-to-tenant migrations & other e-mails services to O365 migration.

✓ Proficiency in Azure migrations, including lift-and-shift or modernization approaches.

Skills Needed

Qualification: 

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 3+ years of relevant experience in technical consulting, particularly with Microsoft and ITSM tools.
• Certifications in Microsoft products (e.g., M365, Azure Fundamentals, Azure Administrator) is must.
• Strong problem-solving skills and the ability to work independently or as part of a team.
• Excellent verbal and written communication skills.

Other

• Willingness to travel occasionally for onsite client engagements.
• Ability to work under pressure and meet tight deadlines.
• Strong organizational skills with attention to detail.

Interview process

1st Virtual Round

2nd Face to Face Round

GEMBA CONCEPTS · TECHNOLOGY DIVISION

 · JOB DESCRIPTION

Technical Delivery Manager – Services LOCATION Bengaluru (Hybrid) ABOUT GEMBA CONCEPTS EXPERIENCE 5–8 years REPORTS TO Chief Technology Officer TYPE Full-time Gemba Concepts helps manufacturers and enterprises improve how their operations run. Our technology division builds and runs Gemba Connect, a suite of enterprise SaaS products spanning warehouse management, logistics, ERP, and applied AI/ML, deployed across 30+ active client accounts in manufacturing, pharma, FMCG and retail.

ABOUT THE ROLE

We're looking for a technical leader to own Gemba's services business end to end: delivery, people, commercials and reporting. You'll run every client implementation and custom development engagement, build and manage the team that delivers them, and be the single point of accountability to clients and leadership for how services perform. You've written production Java code, can read a Spring Boot service and a SQL execution plan, and have since hired, reviewed and led delivery teams. The product roadmap stays with product leadership; everything we deliver to clients runs through you.

WHAT YOU'LL OWN Services business ownership

• Own the health of the services portfolio: delivery, client satisfaction, billing milestones and account growth.

• Run post-sale SOW execution. Ensure milestones are hit and billed on time, and follow up with finance and clients on receivables.

• Grow accounts by converting change requests and enhancements into scoped, priced, billable work.

• Track effort, utilisation and margin by account; act when an engagement turns unprofitable. Delivery

• Run multiple concurrent client implementations, owning scope, timeline, cost and quality.

• Plan and run sprints with Tech Leads: grooming, estimation, capacity planning, reviews and retros.

• Own go-lives (UAT, cutover, data migration, hypercare) and post-go-live support SLAs.

• Maintain RAID logs and delivery dashboards; flag risk early, with a proposed fix. Requirements and change control

• Be the single intake point between consulting teams, clients and engineering; convert requirements into user stories with testable acceptance criteria.

• Baseline scope and run a formal change-request process. Every change is priced in effort, cost and date before it's accepted.

• Make sure what's agreed is documented before it's built. People and hiring • Plan services headcount against the delivery pipeline and run hiring end to end (role definition, interviews, closing) at a high bar.

• Run goal-setting, regular 1:1s and performance reviews for the services team; give input on promotions, compensation and performance plans.

• Grow Tech Leads and senior engineers into people who can own accounts independently.

• Own team retention and morale. Know who's at risk before they resign. Gemba Concepts · Technology Division Page 1GEMBA CONCEPTS · TECHNICAL DELIVERY MANAGER – SERVICES Reporting

• Publish monthly services MIS to leadership: revenue billed, collections, on-time delivery, SLA adherence, utilisation, hiring and attrition.

• Contribute the services section to quarterly board reporting.

• Run monthly or quarterly business reviews with key client stakeholders. Technical oversight

• Work with Tech Leads on design reviews, integrations (ERP, WMS, third-party systems) and non-functional requirements.

• Lead incident triage and root-cause reviews on client escalations; track corrective actions to closure.

• Coordinate with DevOps on environments, CI/CD and release windows.

• Uphold security and compliance controls (e.g., SOC 2) across delivery. Improving how we deliver

• Drive adoption of AI-assisted development and testing tools, and measure whether they actually raise throughput per engineer.

• Tighten estimation accuracy, definition of done and release discipline across the services team. MUST-HAVES

• 5–8 years in software, including 2+ years as a hands-on Java developer and 2+ years in delivery or project management.

• 1+ year leading a team of 5+ directly, including hiring and performance reviews.

• Strong working knowledge of Java and Spring Boot. You can review a PR, understand how a service is structured, and challenge an estimate.

• Solid SQL: schema design, writing and debugging queries, and understanding of indexing, transactions and production issues such as slow queries and connection pool exhaustion (SQL Server/Azure SQL, PostgreSQL or MySQL).

• Hands-on exposure to cloud platforms (Azure preferred, AWS/GCP acceptable).

• Working experience with the commercial side of client engagements: SOWs, milestone billing and change orders. Margin tracking is a plus.

• Track record of delivering enterprise B2B software to external clients across multiple parallel engagements.

• Proficiency with Jira or Azure DevOps, Confluence and Git-based workflows.

• Clear communication. You can present to a client CXO, write a board-ready MIS, and give an engineer hard feedback. GOOD TO HAVE

• Domain experience in manufacturing, supply chain, warehousing, logistics or ERP.

• Background in an IT services firm or the services arm of a product company.

• Familiarity with microservices, REST API design and message queues.

• Experience delivering AI/ML features.

• Exposure to SOC 2 or ISO 27001 audits.

• Certifications (PMP, CSM, PMI-ACP) are welcome but won't substitute for a delivery and team-building track record. WHAT SUCCESS LOOKS LIKE IN YOUR FIRST 6 MONTHS

• 85%+ of implementations go live on the committed date.

• Billing milestones are invoiced on time, and receivables ageing is visibly down. • Every active account has baselined scope, a live RAID log and a change log.

• Services hiring is on plan, with near-zero regretted attrition.

• Leadership gets a monthly services MIS without having to chase it. WHO YOU'LL WORK WITH The services delivery team (engineers, Tech Leads, BAs, QA), product squads, DevOps, consulting teams, finance and client stakeholders.

WHY JOIN Own a real business line with direct access to leadership. Build the team and operating model your way. Work on enterprise products in active growth, including applied AI.

• 8+ years of PLM/IT experience with strong Aras Innovator experience
• Strong experience as Aras Solution Architect / PLM Architect / Technical Architect
• Strong hands-on experience with Aras Innovator
• Strong knowledge of:
• C# / .NET
• AML / IOM
• JavaScript
• ItemTypes & Relationships
• Workflows & Lifecycles
• BOM / EBOM / MBOM
• Change Management – ECR / ECO / ECN
• Aras APIs / REST APIs
• Strong understanding of Digital Thread / Digital Twin concepts
• Experience with enterprise application integrations
• Experience integrating PLM with ERP / MES / CAD / PDM systems
• Strong understanding of product lifecycle and engineering processes
• Experience in Manufacturing, Aerospace, Automotive or Industrial Engineering domains
• Strong architecture, problem-solving and stakeholder-management skills.

We are looking for a highly experienced Senior Salesforce Consultant / Salesforce Architect with strong expertise in Salesforce architecture, solution design, enterprise discovery, platform assessment, data analysis, integrations, and business process transformation.

The consultant will bring deep Salesforce platform expertise to the discovery and transformation team, supporting requirements gathering, assessment of existing Salesforce environments, data and process analysis, platform rationalization, and evaluation of Salesforce as a potential target platform.

The ideal candidate should be comfortable engaging with both business and technical stakeholders and translating complex business requirements into practical Salesforce capabilities and target-state solutions.