MS Dynamics AX Technical Lead

Technical Lead - D365FO

Technical Lead – D365 Finance & Operations (D365FO)

Experience: 7–9 Years

Location: As per business requirement

Job Summary

We are looking for an experienced Technical Lead – D365FO to lead the design, development, customization, integration, and support of Microsoft Dynamics 365 Finance & Operations solutions. The candidate should have strong technical expertise in X++, D365FO architecture, integrations, reporting, and development best practices, along with experience leading technical teams.

Key Responsibilities

• Lead the technical design, development, customization, and implementation of D365 Finance & Operations solutions.
• Develop and customize D365FO using X++, extensions, Chain of Command (CoC), event handlers, and frameworks.
• Design and implement integrations between D365FO and external systems using OData, REST APIs, SOAP, Data Management Framework (DMF), and Azure services.
• Develop and maintain SSRS reports, Electronic Reporting (ER), workflows, batch jobs, and data entities.
• Analyze business requirements and translate them into scalable and maintainable technical solutions.
• Lead code reviews, technical estimations, performance optimization, debugging, and troubleshooting.
• Work closely with functional consultants, business stakeholders, architects, and offshore/onshore development teams.
• Ensure adherence to Microsoft D365FO development standards, best practices, and coding guidelines.
• Manage deployments across development, test, UAT, and production environments.
• Mentor developers and provide technical guidance to the team.

Mandatory Technical Skills

• 7–9 years of experience in Microsoft Dynamics AX/D365FO development.
• Strong hands-on experience in X++ development.
• Strong knowledge of D365FO architecture and extensibility framework.
• Experience with Chain of Command, extensions, event handlers, delegates, and overlayering concepts.
• Expertise in D365FO integrations and Data Management Framework (DMF).
• Experience with OData, REST APIs, SOAP, and web services.
• Hands-on experience with SSRS, Electronic Reporting, workflows, batch processing, and data entities.
• Strong knowledge of SQL Server and database concepts.
• Experience with Visual Studio, Azure DevOps, Git, and source control.
• Good understanding of Azure services and cloud-based integrations.

Good to Have

• Experience with Power Platform, Power Automate, and Power BI.
• Knowledge of Lifecycle Services (LCS) and D365FO environment management.
• Experience with Performance Monitoring and Optimization (PerfTimer, Trace Parser, SQL optimization).
• Knowledge of D365FO security, roles, privileges, and duties.
• Microsoft Dynamics 365 Finance & Operations certification is an advantage.
• Experience working in Agile/Scrum development environments.

As a techno-functional consultant you will be responsible for delivering and optimizing end-to-end solutions on the Dynamics 365 platform by bridging business requirements with technical implementation. The role focuses on configuring and enhancing Dynamics 365 Customer Service and Field Service modules, enabling seamless integration with SAP systems, and supporting multiple Power Pages portals for customers and subcontractors. The objective is to ensure efficient business process execution, secure and scalable integrations, and improved user experience through continuous collaboration with stakeholders, proactive problem-solving, and adherence to best practices and standards.

Tasks & Responsibilities: 

• Bridge the gap between business requirements and technical delivery across D365 Customer Service and Field Service
• Contribute to functional workshops, requirement gathering sessions, and solution design discussions with business stakeholders
• Good to have basic process understanding of SAP system.
• Configure D365 modules and implement light customizations — plugins, custom APIs, JS/TS, and Power Automate flows
• Design end-to-end solutions covering data model, SLAs, entitlements, and integrations
• Support UAT, produce functional specification document, and ensure solutions align with Microsoft best practices
• Training delivery and end-user adoption support post go-live
• Understanding of Model-Driven App design including entities, forms, views, dashboards, security roles etc.
• Strong client relationships to engage business and technical audiences equally
• Prepare and maintain key project documentation including Functional Specification Documents (FSD), Solution Design Documents (SDD), business process flows, and UAT documents
• Create and manage user stories, acceptance criteria, and test cases in Azure DevOps, ensuring traceability and alignment with business requirements

Education & Trainings + Certifications:

• At least 6 to 8 years of relevant experience in Dynamics 365, Field Service, Power Pages.
• Proven expertise with Dynamics 365 functional area, documentations, design, development, end-to-end implementations and solutions.

Technical know-how: 

• Strong understanding of Dynamics 365 Customer Service and Field Service modules, including case management, SLAs, entitlements, work orders, and scheduling
• Hands-on experience with Microsoft Dataverse, including entity design, relationships, forms, views, business rules, and security model
• Working knowledge of Model-Driven App development and customization
• Ability to implement light customizations using C#, .NET plugins, custom workflows, Web APIs, JavaScript/TypeScript
• Experience with Power Platform tools including Power Automate and basic exposure to Power Pages (portal configuration and customization)
• Good understanding of integration concepts, including REST/SOAP APIs and experience integrating D365 with external systems (preferably SAP)
• Experience with Azure DevOps for managing user stories, test cases, backlog, and release tracking
• Understanding of software development lifecycle (SDLC), Agile methodology, and UAT processes
• Knowledge of documentation standards including FSD, SDD, use cases, and business process mapping
• Good understanding of security concepts including role-based access, data security, and portal authentication mechanisms 

Soft Skills:

• Good team player skills to be able to work within a global team with shared global responsibilities
• Strong service orientation
• Solution-oriented and structured way of working
• Friendly, communicative and team-oriented player
• Business fluent English skills, spoken and written
• Intercultural competence 

🚀 We’re Hiring: Technical Lead– Dynamics 365 CRM

Are you a seasoned Dynamics 365 CRM/CE professional with strong technical leadership and architecture experience?

We’re looking for a hands-on Lead/Architect with 8+ years of relevant experience to lead end-to-end D365 CRM implementations and drive scalable, high-performing solutions.

🔹 Key Skills: Dynamics 365 CRM/CE, Dataverse, C#, .NET, JavaScript

🔹 Expertise: Plugins, Workflows, Customizations, APIs & Integrations

🔹 Azure: Logic Apps, Functions, Service Bus

🔹 ALM: Azure DevOps, CI/CD & Release Management

🔹 Bonus: Experience with D365 FinOps/ERP integrations and Airlines or Freight/Logistics domain

📍 Location: Kochi / Trivandrum

⏱️ Joining: Immediate joiners preferred

If you have the technical expertise, leadership mindset, and passion for delivering enterprise-scale CRM solutions, we’d love to hear from you!

Role Overview

We are looking for an experienced Microsoft Dynamics CRM / Dynamics 365 Developer with strong expertise in CRM customization, configuration, integration, and Agile delivery. The candidate will be responsible for designing, developing, customizing, integrating, and supporting Dynamics CRM solutions aligned with business requirements.

Key Responsibilities

• Customize and configure Microsoft Dynamics CRM / Dynamics 365 CE based on business requirements.
• Develop and maintain entities, fields, relationships, forms, views, dashboards, business rules, workflows, and business process flows.
• Develop CRM solutions using plugins, custom workflows, JavaScript, Power Automate, and custom APIs.
• Design and implement integrations between Dynamics CRM and external systems using REST/SOAP APIs, Azure services, middleware, and web services.
• Work with CRM security roles, business units, teams, field-level security, and access controls.
• Perform data migration, data validation, and integration-related activities.
• Troubleshoot production issues and provide root-cause analysis and technical fixes.
• Participate in requirements analysis, technical design, development, testing, deployment, and production support.
• Follow development standards, maintain technical documentation, and participate in code reviews.
• Collaborate with functional consultants, business stakeholders, QA teams, and other developers.
• Work effectively within an Agile/Scrum development environment, participating in sprint planning, daily stand-ups, reviews, and retrospectives.

Required Skills

• Strong hands-on experience with Microsoft Dynamics CRM / Dynamics 365 Customer Engagement.
• Good knowledge of CRM customization and configuration.
• Experience with C#, .NET, JavaScript, SQL Server, and Dynamics 365 SDK/API.
• Experience developing plugins, custom workflow activities, Power Automate flows, and JavaScript customizations.
• Strong understanding of Dynamics 365 Web API / REST APIs and third-party integrations.
• Experience with solution management, deployments, and environment management.
• Understanding of CRM data model, security model, and business processes.
• Experience working with Azure integration services is an advantage.
• Good understanding of Agile/Scrum methodologies and SDLC.
• Strong analytical, troubleshooting, communication, and problem-solving skills.

Preferred Qualifications

• Microsoft Dynamics 365 / Power Platform certifications.
• Experience with Power Apps, Dataverse, Power Automate, Azure Functions, Logic Apps, or Service Bus.
• Experience with CI/CD and DevOps practices using Azure DevOps.
• Exposure to Dynamics 365 Sales, Customer Service, Field Service, or related modules.

Level: Senior Consultant

Serves as a Subject Matter Expert (SME) for Workforce Software (WFS/ADP Workforce Suite), leading implementation and support engagements across the Workforce Time & Attendance (WT&A) platform. Provides end-to-end expertise in configuration, integration development, troubleshooting, and production support. Partners with stakeholders to translate business requirements into scalable solutions, drive successful project delivery, and resolve complex issues across the WT&A ecosystem through a combination of technical expertise and client-focused consulting.

Work you'll do :

• Serve as SME for WorkForce Software (WFS/ADP Workforce Suite), advising clients on best-practice configuration and design decisions
• Configure and troubleshoot complex business rules: Policy Profiles, Pay Codes, Accruals, Premiums, Exceptions, Basic Scheduling, and Roles
• Design, build, and debug JavaScript integration scripts across distributed libraries (Time Entry Import, HR Import, Exports, Payroll interfaces)
• Translate client business requirements into scalable WT&A configurations
• Write and maintain Oracle SQL queries for data management, validation, and remediation
• Configure and support SSO/SAML integrations (e.g., Azure Entra ID)
• Diagnose and resolve production issues, job log errors, mapping failures, API misuse, integration breaks
• Lead or support client workstreams across the delivery lifecycle: requirements gathering, configuration, testing, deployment, and go-live support
• Coordinate with cross-functional teams (client IT, other WFS consultants, offshore/onshore delivery teams) to drive workstream progress
• Prepare and deliver client-facing materials, status decks, design documents, functional specs
• Mentor junior consultants on WFS configuration and scripting standards
• Manage stakeholder relationships and communicate technical issues/solutions in business terms

Qualifications :

Required Skills, Experience & Certifications :

• Workforce Software (WFS) Configuration/Integration Specialist certification or higher is preferred.
• 7 to 12 years of experience as a techno-functional consultant in Workforce Software Time & Attendance solutions.
• Strong hands-on experience with SQL, JavaScript, and Workforce Software Formula Language.
• PT102, PT103, or equivalent certification is preferred.
• Experience working with Workforce Software products, including: Time & Attendance, Absence Compliance Tracker, Advanced Scheduler, and Workforce Analytics.
• Proven experience configuring complex business rules, including Policy Profiles, Pay Codes, Accruals, Premiums, Exceptions, Basic Scheduling, and Roles.
• Experience developing scheduled scripts, LD imports, generic and incremental exports, and supporting End-of-Period Processing (EOPP).
• Exposure to consulting engagements, Workforce Analytics, and interfaces/integrations is an added advantage.
• Strong analytical and problem-solving skills.
• Excellent verbal and written communication skills.
• Strong interpersonal and stakeholder management skills.
• Ability to lead teams and collaborate effectively across all organizational levels.
• Ability to thrive in a fast-paced environment and manage ambiguity.
• Experience in HR Service Delivery, HR Transformation, or HR Shared Services is preferred

Job Title - Microsoft Dynamics 365 Project Operations Functional Consultant 

Experience Required - 6+ Years  

Timezone -     3 PM to 11 PM IST

Budget - 1.3 LPM

Work Mode - Remote

Detailed Job Descriptions

The candidate should have strong hands-on experience with Microsoft Dynamics 365 Project Operations and who has worked on at least 2-3 implementation projects, from requirement gathering to delivering the project.

Experience in the following areas is highly preferred:

* Project Tracking & Stage-Gate Management

* Real Estate & Landowner Management

* Environmental & Permitting Processes

* Interconnection Queue Management

* Procurement & EPC Processes

* Budget Tracking & Financial Management

* Stage Hand-offs & Approval Workflows

* Document Management & File Infrastructure

What we’re looking for

✔️ 6–8 years of relevant D365 experience

✔️ Strong functional knowledge of D365 Project Operations

✔️ Hands-on implementation/configuration experience

✔️ Business process mapping and solution design

✔️ Experience working with business stakeholders

✔️ Strong communication and client-facing skills

Role Overview

We are looking for a dynamic and detail-oriented ERP Functional Consultant / Implementation & Support Engineer who will be responsible for ERP implementation, user training, and ongoing client support.

Key Responsibilities

● Implement ERP applications at client locations

● Provide user-wise and department-wise training

● Understand and analyze client business requirements and map them in ERP

● Coordinate with internal and external stakeholders for data setup and documentation.

● Prepare user-defined reports and maintain proper documentation

● Handle end-to-end ERP implementation lifecycle.

● Provide post-implementation support and troubleshooting

● Work on modules like Sales, Purchase, Production, Inventory, Finance, HR, etc.

● Manage multiple projects simultaneously in a fast-paced environment

● Ensure timely project delivery and meet utilization targets

Required Skills & Competencies

● Strong analytical, functional, and communication skills

● Understanding of business processes, preferably in the manufacturing industry

● Basic knowledge of SQL (ability to write simple queries).

● Knowledge of ERP modules (Sales, Purchase, Inventory, Finance, HR, etc.)

● Ability to quickly learn new technologies and tools

● Strong problem-solving and multitasking abilities

● Ability to work independently as well as in a team

Eligibility Criteria

● Freshers or candidates with up to 2 years of experience

● Candidates with 2–3 ERP implementation projects preferred (for experienced roles)

● Good communication skills in English and Hindi & Tamil, Telugu, Kannada (regional language is an advantage).

Important Notes (Mandatory Conditions)

1. This is a 100% Work From Office role (No Hybrid / Remote option available)

2. Candidates must be open to travel across India and internationally based on project requirements (Male candidates preferred for travel roles).

3.Accommodation and food are not provided (except during client-site implementation).

*Key Responsibilities*

*Core Experience*

- Extensive functional experience in *SAP WM and SAP MM* modules

- Hands-on experience in full lifecycle SAP implementations, rollouts, upgrades, and enhancements in *Agile/Scrum* environment

*Technical & Functional Expertise*

- *SAP Modules*: SAP WM, SAP MM, SAP IM, SAP SD, SAP PP

- *Configuration*: Org master data, storage strategies, info types, dependency mapping

- *Development & Enhancements*: Requirement definition for User Exits, RICEF objects, custom FS

- *Integrations*: Experience integrating SAP with RF scanners and 3rd-party shipping systems like FedEx, UPS

*Soft Skills & Delivery*

- Strong stakeholder management and communication skills

- Process harmonization, fit/gap analysis, change management

- End-user training and documentation

We are looking for an experienced Solution Architect, Retail ERP to join our IT team, reporting to the Director, Retail ERP. In this role, you will design and implement solutions that connect our Retail ERP system with POS, and other platforms, bridging business requirements and technical implementation to ensure efficient data flow, real-time synchronisation, and optimal performance across our global systems.

What you will do

• Collaborate with stakeholders to gather and understand business needs and translate them into technical requirements and architectural design

• Design, build, and integrate information systems that meet business objectives, ensuring seamless data exchange between ERP, POS, and other systems

• Develop and maintain the overall architecture for MS Business Central in retail, ensuring interoperability, data consistency, scalability, and flexibility

• Address functional/technical challenges as they arise, and troubleshoot issues related to data synchronisation, security, and performance

• Create and maintain comprehensive documentation for MS Business Central, including design specifications, data mapping, and configuration details

• Communicate effectively with business and technical stakeholders, keeping them informed of progress, challenges, and proposed solutions.

What you bring

• 7+ years of experience as a Solution Architect or in a similar role, including previous project implementation experience

• Solid knowledge of retail business and financial processes, knowledge of retail medical or audiology systems and MS Business Central is advantageous

• Experience with systems integration using APIs (REST/SOAP), message buses (e.g. Kafka, RabbitMQ), ETL pipelines, and enterprise service buses (e.g. MuleSoft, Dell Boomi, Azure Integration Services)

• Familiarity with Agile principles, data modelling and synchronisation techniques, and authentication/authorisation standards (OAuth2, SAML, JWT)

• Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field

• Good communication skills, with English required and additional languages advantageous.

What you'll do

Own a client end to end. Learn their business, find what to automate or rebuild, and lead the work that ships it.

Turn business problems into technical solutions sit in the call, understand the real problem, design the fix, and decide how it gets built.

Stay hands-on. You'll still write code, build integrations, and work with APIs every day.

Build on whatever the client runs Zoho, Salesforce, Azure, similar platforms, and custom apps where needed.

Run delivery: scope it, sequence it, ship it, support it. The timeline is yours.

Review code and designs. Mentor the developers on your projects and unblock them fast.

Be the escalation point when something breaks or an integration misbehaves.

Own client communication on the technical side status, tradeoffs, bad news, early.

Keep the bar high: clear docs, clear updates, clear commit history.

What we're looking for

4–7 years shipping software, with real depth in REST APIs and system integrations.

Experience leading projects or small teams — the person others check with before they build.

Strong with business platforms (Zoho, Salesforce, or similar). Much of the leverage lives there, not in custom code.

You can sit with a non-technical client, understand the problem, and come back with a working solution.

Still enjoy building. This is technical leadership, not coordination.

Self-driven. You'll often be the senior-most engineer on the account.

Why you'll love this role

Full ownership from first call to delivery — you run projects, not a ticket queue.

Direct access to clients and leadership. Your decisions ship the same week.

Constant variety: new systems, new problems, new builds.

A step into technical leadership without giving up the hands-on work.