M365 Consultant L2

Microsoft Technical Consultant 

Company Name

Savex Technologies Pvt. Ltd.

Mode of Working

Work Form Office

Days of Working

6 days a week(1st and 2nd Saturday is off; remaining Saturdays are Half day working)

Responsibilities

Objective:

• Skilled Technical Consultant with expertise in presales, delivery, and support of Microsoft solutions such as Intune, Azure, and related technologies.
• This role involves assisting with solution design, deployment, migration, and post-implementation support while working closely with customers and internal teams.

Presales

✓ Collaborate with the sales team to understand customer requirements and design tailored technical solutions for Microsoft products like M365, Intune, Azure as well as other products like Okta, Zoho, Kaspersky, and Freshworks

✓ Prepare and deliver technical presentations, demonstrations, and proof-of-concept sessions for M365, O365, Azure,Okta,Zoho,Kaspersky and Freshworks

✓ Assist in creating technical proposals, scope documents, and cost estimations for Microsoft and associated third-party products.

✓ Act as a technical advisor to clients, addressing concerns and questions during the presales phase.

 Delivery

✓ Manage and execute the deployment of M365, O365, , Azure solutions,Okta,Zoho,Kaspersky and Freshworks including tenant\Product setup, configuration, and optimization.

✓ Plan and perform migrations such as O365 to O365 or Azure migrations with minimal downtime.

✓ Customize and integrate Microsoft tools to align with business requirements.

✓ Coordinate with cross-functional teams to ensure timely and successful project delivery.

Support

✓ Provide Level 2 support for Microsoft solutions as well as for Okta,Zoho,Kaspersky and Freshworks, resolving escalated issues for those products and other integrated systems.

✓ Troubleshoot and resolve technical problems in a timely manner, escalating to L3 or vendor support when necessary.

✓ Monitor and manage security solutions (e.g., Kaspersky), ensuring compliance with organizational policies.

✓ Support and maintain ITSM tools (Zoho Ticketing, Freshworks), ensuring effective tracking and resolution of client issues.

Technical Skills

✓ Expertise in M365 and O365 suite: Exchange Online, SharePoint, Teams, OneDrive, AD and other Microsoft Services.

✓ Strong knowledge of Azure services: Virtual Machines, Storage, Identity Management, AD Connec & other Azure Services.

Migrations:

✓ Hands-on experience with O365 tenant-to-tenant migrations & other e-mails services to O365 migration.

✓ Proficiency in Azure migrations, including lift-and-shift or modernization approaches.

Skills Needed

Qualification: 

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 3+ years of relevant experience in technical consulting, particularly with Microsoft and ITSM tools.
• Certifications in Microsoft products (e.g., M365, Azure Fundamentals, Azure Administrator) is must.
• Strong problem-solving skills and the ability to work independently or as part of a team.
• Excellent verbal and written communication skills.

Other

• Willingness to travel occasionally for onsite client engagements.
• Ability to work under pressure and meet tight deadlines.
• Strong organizational skills with attention to detail.

Interview process

1st Virtual Round

2nd Face to Face Round

Azure AD + Windows & SQL Administrator

Location: Faridabad, Haryana

Experience: 8+ Years

Employment Type: Full-time

Role Overview

We are looking for an experienced Azure AD / Microsoft Entra ID + Windows & SQL Administrator with 8+ years of hands-on experience in managing enterprise infrastructure and hybrid Microsoft environments.

The candidate will be responsible for administration, troubleshooting, security, monitoring, backup, patching, and maintenance of Azure AD/Entra ID, Active Directory, Windows Server, and Microsoft SQL Server environments.

Required Skills

• Strong hands-on experience with Microsoft Azure AD / Entra ID.
• Strong knowledge of Active Directory and Azure AD Connect / Entra Connect.
• Extensive experience in Windows Server Administration – 2016/2019/2022.
• Strong experience with Microsoft SQL Server Administration.
• Hands-on experience with SQL Backup, Restore, Patching, and Performance Tuning.
• Good knowledge of DNS, DHCP, and Group Policy (GPO).
• Strong PowerShell scripting and automation skills.
• Experience working with Hybrid Identity and Azure Infrastructure.
• Strong troubleshooting and problem-solving skills.
• Ability to work in an enterprise/global infrastructure environment.

Location : Kochi

Candidated must be in Kerala and should be willing to relocate.

Notice Period : up to 30 days

Job Summary

We are seeking a motivated and detail-oriented Junior Azure Cloud Engineer with 2–3 years of experience in Microsoft cloud technologies. The ideal candidate will have hands-on experience in Microsoft Azure infrastructure services and Microsoft 365 administration. This role involves supporting cloud environments, managing identity and security, and assisting in cloud-based deployments and operations.

Key Responsibilities

• Manage and support Azure Entra ID (Azure Active Directory) including user management, group policies, conditional access, and identity governance.
• Configure and maintain Azure networking components such as Virtual Networks (VNet), Subnets, NSGs, VPN, and Load Balancers.
• Deploy and manage Azure Compute services including Virtual Machines, App Services, and related infrastructure.
• Administer Azure Storage services (Blob, File Shares, Backup, etc.).
• Monitor and maintain Microsoft 365 environments including Exchange Online, Teams, and SharePoint Online.
• Administer SharePoint Online sites, permissions, and configurations.
• Manage and monitor security policies using Microsoft 365 Security Center.
• Support cloud governance, compliance, and security best practices.
• Troubleshoot cloud infrastructure and M365-related issues.
• Collaborate with internal teams to support cloud migration and deployment activities.
• Document configurations, processes, and standard operating procedures.

Required Skills & Qualifications

• 2–3 years of hands-on experience in Microsoft Azure cloud services.
• Strong experience with Azure Entra ID, Azure Networking, Azure Storage, and Azure Compute services.
• Experience in Microsoft 365 Administration.
• Hands-on experience in SharePoint Online administration.
• Experience working with Microsoft 365 Security Center.
• Good understanding of cloud security, identity management, and governance.
• Strong troubleshooting and problem-solving skills.
• Good communication and documentation skills.

Nice to Have (Added Advantage)

• Experience with Azure DevOps (CI/CD pipelines, Repos, Boards, etc.).
• Basic scripting knowledge (PowerShell, Azure CLI).
• Azure or Microsoft 365 certifications.

Key Responsibilities

Azure Infrastructure: Deploy, configure, and manage Azure IaaS and PaaS services, including Virtual Machines, Virtual Networks, Network Security Groups, Azure Firewall, VPN/ExpressRoute gateways, storage, App Services, and Azure SQL.

Azure Landing Zones: Implement and maintain landing zones aligned with the Microsoft Cloud Adoption Framework, including management groups, subscriptions, RBAC, Azure Policy, and resource tagging.

Cloud Migration: Execute on-premises-to-Azure migrations using Azure Migrate, Azure Site Recovery (ASR), and database migration tools.

Identity and Access Management: Manage Microsoft Entra ID integrations, Entra Connect, Conditional Access, Privileged Identity Management (PIM), and managed identities.

Backup and Disaster Recovery: Configure and manage Azure Backup, Azure Site Recovery, monitoring, and disaster recovery solutions.

L2 Support and Incident Management: Resolve infrastructure incidents and service requests within agreed SLAs, perform root-cause analysis, and escalate complex issues to L3 teams with detailed diagnostics.

Cloud Security: Apply security baselines using Microsoft Defender for Cloud and implement secure-score recommendations.

Automation and Infrastructure as Code: Automate routine tasks using PowerShell and Azure CLI, and work with ARM templates, Bicep, or Terraform.

Cost Optimization: Monitor Azure consumption, optimize resource utilization, and prepare monthly cloud usage and cost reports.

Technical Documentation: Prepare low-level designs, operational runbooks, as-built documentation, and project handover documents.

Presales Support: Assist with effort estimation, technical solution inputs, and proof-of-concept implementations.

Required Skills and Qualifications

3–5 years of hands-on experience in Microsoft Azure infrastructure.

At least 2 years of experience in customer-facing consulting or managed services environments.

Strong working knowledge of Azure networking, compute, storage, and identity services.

Practical experience delivering at least one end-to-end Azure migration or landing zone deployment.

Good understanding of Windows Server, Active Directory, DNS, and DHCP.

Hands-on scripting experience with PowerShell.

Working knowledge of Bicep, ARM templates, or Terraform.

Familiarity with ITIL processes and ticketing tools such as ServiceNow, Jira Service Management, Freshservice, or similar platforms.

Strong written and verbal English communication skills, with the ability to interact with customer IT teams.

Certifications

Mandatory

Microsoft Certified: Azure Administrator Associate (AZ-104).

Preferred

Microsoft Certified: Azure Solutions Architect Expert (AZ-305).

Microsoft Certified: Azure Security Engineer Associate (AZ-500).

Microsoft Certified: Azure Network Engineer Associate (AZ-700).

Good to Have

Experience with Azure Virtual Desktop deployment and image management.

Exposure to Microsoft Sentinel or Microsoft Defender XDR.

Experience supporting UAE government or semi-government customers.

Arabic language proficiency.

Candidate Requirements

Currently based in the UAE with a valid residence visa, or able to transfer the visa without delay.

Available to join immediately or within 15 days.

A valid UAE driving licence is preferred for customer site visits.

Willing to work at customer premises and support occasional after-hours change windows

About the role

We’re hiring an IT Systems Administrator for an NBFC to secure endpoints, SaaS, and networks across ~50 branches, ~250+ field staff, and ~50+ office users.

This is primarily an IT Admin + Security role, with secondary exposure to AWS cloud ops + light DevOps + basic DB access management.

If you’re an IT Admin aiming to break into AWS Cloud Ops + DevOps, this role is a strong next step — you’ll own core IT/security and get hands-on exposure to cloud operations and deployments.

Key responsibilities (Primary: IT Admin + Security)

• Manage endpoint security for laptops and mobiles (policies, patching, encryption, antivirus/EDR); drive MDM implementation now/future (e.g., Intune/Jamf).
• Administer Google Workspace (Gmail/Drive/Calendar): users, groups, permissions, SSO, MFA, sharing controls.
• Own joiner–mover–leaver lifecycle: provisioning/deprovisioning, access controls, periodic access reviews.
• Secure branch connectivity: VPN, internal Wi-Fi, internet usage controls; coordinate troubleshooting and standardization across branches.
• Manage HO security stack: firewall operations, rule changes with change control, monitoring/log review (basic but consistent).
• Secure SaaS tools (CRM/HRMS/comms like Slack/Zoom): role-based access, MFA enforcement, offboarding, integration/OAuth controls.
• Maintain IT asset inventory: procurement coordination, issuance/return, audits, warranty/AMC, license renewals; remote lock/wipe for lost devices.
• Handle security incidents: phishing, account compromise, device loss/theft — contain, investigate, recover, and prevent recurrence.
• Run backups and basic DR testing; maintain SOPs/documentation and train staff on cyber hygiene.
• Provide hands-on user support: laptop builds, software installs, Outlook/Excel issues, VPN/Wi-Fi troubleshooting, escalations and vendor coordination.

Secondary responsibilities (AWS + DevOps + DB ops support)

• Support AWS administration: IAM users/roles/policies, MFA, access key hygiene, basic log review (e.g., CloudTrail).
• Manage AWS access controls: security groups/firewall rules, IP allowlists/whitelisting (admin tools, databases, vendor access).
• Assist engineering with DevOps operations:
• CI/CD support (deployment coordination, rollbacks, environment configuration)
• Secrets/credentials management and rotation (no shared creds)
• DNS + SSL/TLS certificates, basic monitoring/alerting coordination
• Bonus: Docker/Kubernetes and Terraform exposure
• Basic database operations (admin-lite):
• DB user creation, roles/permissions, least-privilege access
• IP allowlisting/whitelisting for DB access via VPN/approved sources
• Backup/restore verification coordination and basic monitoring signals (connections/storage)

Requirements

• 3+ years in IT security / systems administration (BFSI or branch-heavy org preferred).
• Hands-on with Google Workspace or Microsoft 365 administration.
• Must have hands-on experience leading or executing an email suite migration (e.g., Google Workspace ↔ Microsoft 365), including mailbox migration, DNS cutover, MX/SPF/DKIM/DMARC reconfiguration, and user transition management.
• Strong endpoint/security fundamentals: encryption, patching, AV/EDR, remote support, device compliance.
• Comfortable with networks: VPN/Wi-Fi/LAN troubleshooting; firewall basics and change discipline.
• Strong operational discipline: asset tracking, vendor management, documentation, ticketing, user communication.
• Practical AWS familiarity (IAM, access controls, logging) and ability to support DevOps workflows.

Nice to have

• Experience implementing MDM at scale (Intune/Jamf/SureMDM).
• Exposure to SOC2 / ISO27001 evidence, controls, and audit workflows.
• Scripting for automation (PowerShell/Bash/Python).
• Familiarity with managed databases and secure access patterns.

Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).

3+ years of hands-on experience with Microsoft Azure, including IaaS, PaaS, networking, identity (Entra ID), and governance services.

2+ years of experience with DevOps tooling and practices, including CI/CD pipelines (Azure DevOps or GitHub Actions), Infrastructure as Code (Terraform, Bicep, or ARM), and version control (Git).

2+ years' experience in infrastructure design, platform engineering, or architecture.

Strong proficiency with automation and scripting — PowerShell, Azure CLI, Python, or Bash.

Solid understanding of containerisation (Docker) and familiarity with orchestration platforms (Azure Kubernetes Service).

Deep understanding of cloud architecture, deployment patterns, and management best practices, including the Azure Well-Architected Framework.

Experience defining standards, governance frameworks, and reference architectures for cloud platform consumption.

Strong knowledge of networking concepts, storage configurations, virtualisation technologies, and disaster recovery/backup design for hybrid environments.

Experience with Azure DevOps (Repos, Pipelines, Boards, Artifacts) or equivalent platforms.

Familiarity with identity and access management (IAM), including Entra ID, RBAC, PIM.

Strong understanding of security, compliance requirements, and IT governance frameworks (ITIL, COBIT, or similar).

Preferred

Job Overview

We are looking for a technically strong IT Infrastructure & Automation Engineer to manage, implement, migrate, and optimize enterprise IT environments across Microsoft infrastructure, endpoint management, identity, collaboration, security, and AI-powered automation.

The ideal candidate should have strong hands-on experience with Microsoft technologies, excellent communication skills, and the ability to deliver infrastructure and digital transformation projects end-to-end. Experience with non-Microsoft technologies and multi-vendor environments will be an added advantage.

Key Responsibilities

Microsoft Intune & Endpoint Management

• Implement and manage Microsoft Intune environments.
• Configure device enrollment, application deployment, policies, compliance, and security baselines.
• Manage Windows, macOS, iOS, and Android devices.
• Configure Conditional Access, endpoint security, and compliance controls.
• Manage Windows Autopilot and device lifecycle activities.
• Monitor and resolve endpoint compliance and configuration issues.

SCCM / Configuration Manager

• Deploy, configure, and maintain SCCM infrastructure.
• Manage OS deployment, imaging, software distribution, and patch management.
• Support SCCM and Intune co-management.
• Generate reports and troubleshoot SCCM issues.
• Assist with migration to modern endpoint management.

Microsoft Exchange

• Administer Exchange Online and Hybrid Exchange environments.
• Support mailbox and tenant migration activities.
• Manage mail flow, connectors, transport rules, and email security.
• Configure SPF, DKIM, DMARC, anti-spam, and anti-phishing controls.
• Troubleshoot messaging and mail delivery issues.

Active Directory & Identity

• Manage Active Directory and Group Policy environments.
• Configure Microsoft Entra ID integration and synchronization.
• Implement SSO, MFA, Conditional Access, and identity security.
• Handle user provisioning, onboarding, offboarding, and access management.
• Support hybrid identity environments.

SharePoint & Microsoft 365

• Implement and administer SharePoint Online.
• Configure sites, permissions, document management, and governance.
• Support file-share and legacy platform migrations.
• Integrate SharePoint with Teams, Power Platform, and business applications.
• Support knowledge and collaboration solutions.
• AI & Automation
• Implement Microsoft 365 Copilot and Copilot Studio solutions.
• Develop AI-powered assistants and agents for business functions.
• Work with Azure OpenAI, Azure AI Search, and Document Intelligence.
• Design RAG and knowledge management solutions.
• Integrate AI solutions with SharePoint, Teams, Dataverse, and enterprise applications.
• Implement workflow automation using Power Automate and Power Platform.
• Support AI governance, security, compliance, and responsible AI adoption.
• Security & Compliance
• Work with Microsoft Defender, Conditional Access, Identity Protection, and endpoint security.
• Implement Microsoft Purview, DLP, information protection, and governance solutions.
• Support security and compliance initiatives across Microsoft environments.
• Identify infrastructure and security gaps and recommend improvements.

Required Technical Skills

• Microsoft Intune
• SCCM / Microsoft Configuration Manager
• Exchange Online & Hybrid Exchange
• Active Directory
• Microsoft Entra ID
• SharePoint Online
• Microsoft Teams Administration
• Windows Server Administration
• Microsoft 365 Administration
• PowerShell
• Microsoft Defender Suite
• Conditional Access
• Identity Protection
• Microsoft Purview
• Endpoint Security
• Device Compliance
• Data Loss Prevention
• Microsoft 365 Copilot
• Copilot Studio
• Azure OpenAI
• Azure AI Services
• Power Automate
• Power Platform Integration
• Preferred Experience

Experience with AWS, GCP, VMware, Citrix, Cisco, Fortinet, Palo Alto, Linux, Veeam, ServiceNow, Trend Micro, CrowdStrike, or similar enterprise technologies will be an advantage.

Knowledge of enterprise architecture, cybersecurity, governance, and compliance frameworks is also preferred.

Candidate Profile

• 5+ years of relevant implementation and administration experience.
• Strong troubleshooting and analytical skills.
• Excellent communication and stakeholder management abilities.
• Strong documentation and reporting skills.
• Ability to manage multiple projects independently.
• Comfortable working with business stakeholders and technical teams.
• Bachelor's degree in IT, Computer Science, Engineering, or a related field.

Preferred Certifications

• Microsoft Certified: Endpoint Administrator Associate
• Microsoft 365 Certified: Administrator Expert
• Microsoft Certified: Identity and Access Administrator Associate
• Microsoft Certified: Azure Administrator Associate
• Microsoft Certified: Azure AI Engineer Associate
• Microsoft Certified: Information Protection Administrator Associate
• ITIL Foundation

Key Deliverables

• Intune implementation and endpoint management.
• SCCM deployment, migration, and optimization.
• Exchange Online and Hybrid Exchange implementation.
• Active Directory and Entra ID integration.
• SharePoint Online deployment and governance.
• Microsoft 365 security and compliance implementation.
• AI and Copilot deployment and governance.
• Technical documentation, knowledge transfer, and operational handover.
• Integration of Microsoft and third-party enterprise technologies.

ZyrOps Technologies is looking for a Senior Cloud Engineer with strong hands-on experience in Microsoft Azure, cloud infrastructure, networking, security, migration, and modernization.

Key Responsibilities:

• Design and manage Azure Landing Zones using Hub & Spoke architecture.
• Manage Azure IaaS and PaaS environments.
• Implement Azure Policy, Monitor, Sentinel, and Defender for Cloud.
• Design and manage Azure Firewall, Load Balancer, Application Gateway, ExpressRoute, and VPN.
• Lead on-premises to Azure migration projects.
• Develop Disaster Recovery and application modernization solutions.
• Manage Azure Arc, AKS, and Azure Virtual Desktop (AVD).
• Work with Azure VMware Solution (AVS) and Nutanix.
• Troubleshoot cloud infrastructure, networking, and security issues.
• Optimize cloud environments for performance, scalability, security, and cost.
• Collaborate with DevOps, infrastructure, security, and development teams.
• Maintain technical documentation and follow cloud architecture and security best practices.

 IT trouble support for Desktop/Laptop & workstation

 ✓ Server Hardware installation & OS installation for Servers

✓ AD/ADC creation with Policies for AD users across organisations as required

✓ L1/L2/L3 Network Security configuration and Policy management

✓ LAN/WAN management & Policy Firewall management

✓ VPN/P2P Management with network switches internal or different locations

✓ Antivirus and End point security Management

✓ Data Backup with Cloud or installation on NAS/SAN

✓ Virtual M/C (VPS) creation & management on premise or Cloud Server

✓ Backup & Restoration of Data & Files for Backup Data 

• Troubleshooting & Issue Resolution – Diagnose and resolve hardware, software, and network issues through remote and on-site support.
• User Support & Training – Assist employees and clients with technical queries, software installations, and system configurations.
• System Maintenance & Updates – Ensure regular system updates, patches, and security fixes to maintain system integrity.
• Network & Connectivity Support – Address internet connectivity issues, VPN configurations, and firewall troubleshooting.
• Ticket Management & Documentation – Log, track, and resolve issues through a helpdesk system, ensuring timely resolution.
• Hardware & Peripheral Support – Install, configure, and maintain printers, scanners, and other IT peripherals.
• Security & Data Protection – Ensure adherence to IT security policies, managing access controls and data backup solutions.