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About Master-O
Master-O is a next-generation sales enablement and microskill learning platform that empowers frontline teams through gamification, AI-driven coaching, and continuous performance reinforcement.
Our platform is trusted by leading enterprises in financial services, retail, pharma, consumer goods, telecom, automobile, BFSI, construction and others to drive measurable business outcomes across sales readiness, productivity, and execution excellence.
We are looking for someone who can own strategic accounts, drive adoption, and unlock growth opportunities.
Role Overview
The CS + Project Management Lead will play a critical role in ensuring long-term customer value, retention, and expansion for Master-O’s enterprise clients. This role goes beyond traditional customer success—combining strategic project management, and end-to-end delivery.
You will act as a trusted advisor to senior stakeholders, ensuring customers achieve measurable ROI while identifying opportunities to grow the account footprint.
Key Responsibilities
Customer Success & Key Account Management
- Own end-to-end customer success for enterprise corporate accounts, primarily in the domestic market
- Drive onboarding, adoption, engagement, and value realization of the Master-O platform
- Build strong relationships with CXOs, Sales Heads, L&D leaders, and other stakeholders
- Act as the point of contact with the customer, ensuring feedback is looped back into product and solution improvements
- Track success metrics such as usage, renewals, and expansions
Business Development & Account Expansion
- Identify upsell and cross-sell opportunities within existing accounts
- Collaborate with Sales and Leadership teams to convert success stories into growth opportunities
- Support new business conversations through demos wherever required
- Drive expansion into new teams, geographies, or use cases within existing enterprise clients
Stakeholder & Internal Collaboration
- Work closely with Product & Design, Tech and CS teams to ensure seamless execution
- Translate client business objectives into platform use cases and success roadmaps
- Support case studies, testimonials, and references from satisfied customers
Required Skills & Experience
- 4–7 years of full-time experience in Customer Success / Key Account/ Project Management
- Prior experience in B2B SaaS companies, handling enterprise-level clients
- Proven experience working with domestic and international customers and managing stakeholders across time zones and regions
- Strong understanding of SaaS metrics, renewals, expansions, and customer lifecycle management
- Experience in fast-paced startup environments preferred
- Excellent communication, presentation, and stakeholder management skills
- Strong business acumen with the ability to connect product value to business outcomes
What You’ll Get
- Opportunity to work with both: Pan-India and Global enterprise brands
- High ownership role with direct impact on customer outcomes and revenue growth
- Exposure to cutting-edge AI-driven learning and sales enablement technology
- Fast-paced environment with room to grow into a leadership role
- Competitive compensation aligned with experience
Role Summary:
We are seeking experienced Application Support Engineers to join our client-facing support team. The ideal candidate will
be the first point of contact for client issues, ensuring timely resolution, clear communication, and high customer satisfaction
in a fast-paced trading environment.
Key Responsibilities:
• Act as the primary contact for clients reporting issues related to trading applications and platforms.
• Log, track, and monitor issues using internal tools and ensure resolution within defined TAT (Turnaround Time).
• Liaise with development, QA, infrastructure, and other internal teams to drive issue resolution.
• Provide clear and timely updates to clients and stakeholders regarding issue status and resolution.
• Maintain comprehensive logs of incidents, escalations, and fixes for future reference and audits.
• Offer appropriate and effective resolutions for client queries on functionality, performance, and usage.
• Communicate proactively with clients about upcoming product features, enhancements, or changes.
• Build and maintain strong relationships with clients through regular, value-added interactions.
• Collaborate in conducting UAT, release validations, and production deployment verifications.
• Assist in root cause analysis and post-incident reviews to prevent recurrences.
Required Skills & Qualifications:
• Bachelor's degree in Computer Science, IT, or related field.
• 2+ years in Application/Technical Support, preferably in the broking/trading domain.
• Sound understanding of capital markets – Equity, F&O, Currency, Commodities.
• Strong technical troubleshooting skills – Linux/Unix, SQL, log analysis.
• Familiarity with trading systems, RMS, OMS, APIs (REST/FIX), and order lifecycle.
• Excellent communication and interpersonal skills for effective client interaction.
• Ability to work under pressure during trading hours and manage multiple priorities.
• Customer-centric mindset with a focus on relationship building and problem-solving.
We’re Hiring: Business Development Manager – Corporate Sales 🌟
📍 Location: Bengaluru
🕒 Mon–Sat | 10 AM – 6:30 PM
🎓 Graduate | Exp: 6–11 Years
💼 Key Responsibilities:
🔹 Acquire new clients & drive corporate insurance sales
🔹 Cross-sell Health, Life, Liability & Property Insurance
🔹 Build & maintain strong client & insurer relationships
🔹 Lead & motivate team to achieve business goals
🔹 Ensure compliance, MIS reporting & renewals
💡 Must Have:
✔️ Insurance product knowledge
✔️ Strong client relationship & negotiation skills
✔️ Team leadership & communication skills
🌈 Perks:
💰 Competitive salary & incentives
🎯 Training & growth opportunities
🤝 Supportive, collaborative culture
🩺 Insurance coverage (GTL Policy)
Job Title: Full Stack Developer
Airveda is a mission-based organization helping people breathe well, and live well. We build Comprehensive air quality monitoring IOT systems for both indoor and outdoor environments to help people manage their air pollution exposure and to create awareness among people. We are also working with schools, offices etc to provide healthier environments for their occupants.
Learn more at: https://www.airveda.com
Location: Gurgaon (Sec-54 )
Job Type: Full-time, Working from Office.
Job Summary:
We are seeking a highly motivated Full Stack Developer to join our dynamic team. who will play a vital role in developing and maintaining our web applications, ensuring seamless user experiences and high performance. You will contribute towards designing and developing our front-end components on our air quality dashboards, work with large amounts of data and learn to build efficient data systems along with their backend components. Our systems are built on Django and Python. Prior experience here is a prerequisite.
Key Responsibilities:
- End-to-End Development: Take ownership of the entire development lifecycle, from concept and design to implementation, testing, and deployment of web applications.
- Front-end and Back-end Development: Utilize your expertise in front-end technologies (HTML, CSS, JavaScript) and back-end technologies (Python ) to create seamless and responsive user interfaces.
- Innovative Problem-Solving: Work closely with cross-functional teams to brainstorm and implement innovative solutions to complex technical challenges.
- User-Centric Focus: Create intuitive and user-friendly interfaces, ensuring exceptional user experiences across various devices and platforms.
- Code Quality: Write clean, maintainable, and efficient code, following best practices and industry standards.
- Collaboration: Collaborate effectively with designers, product managers, and other developers to translate design concepts into functional applications.
- Continuous Learning: Stay updated with emerging technologies and industry trends, integrating new tools and techniques into projects.
- Testing and Debugging: Conduct thorough testing, debugging, and troubleshooting to ensure the functionality and performance of applications.
- Problem-Solving: Demonstrate excellent problem-solving skills and the ability to troubleshoot issues efficiently.
Requirements:
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Minimum of 1 year of professional experience as a Full Stack Developer.
- Proficiency in front-end technologies such as HTML, CSS, JavaScript, and popular JavaScript frameworks (e.g., React, Angular, Vue.js).
- A strong background in Python back-end technologies is essential.
- Knowledge of database systems, both SQL and NoSQL.
- Familiarity with RESTful API design and integration.
- Strong problem-solving abilities and attention to detail.
- Excellent collaboration and communication skills.
- Ability to work effectively in a fast-paced and agile development environment.
- Familiarity with version control systems like Git is a plus.
Airveda is an equal opportunity employer and values diversity in the workplace. We encourage candidates of all backgrounds to apply.
SQL Server DBA duties and responsibilities
- Experience in both sql server DBA and DBA developer
• Configure and maintain database servers and processes
• Monitor system's health and performance
• Ensure high levels of performance, availability, sustainability and security
• Analyze, solve, and correct issues in real time
• Provide suggestions for solutions
• Refine and automate regular processes, track issues, and document changes
• Assist developers with query tuning and schema refinement
• Perform scheduled maintenance and support release deployment activities
• Database programming skills(writing and understanding Procedures , scripts..)
Good to have experience to SSIS,SSAS SSRS or any reporting tools.
- 3+ years of industry experience in administering (including setting up, managing, monitoring) data processing pipelines (both streaming and batch) using frameworks such as Kafka, ELK Stack, Fluentd and streaming databases like druid
- Strong industry expertise with containerization technologies including kubernetes, docker-compose
- 2+ years of industry in experience in developing scalable data ingestion processes and ETLs
- Experience with cloud platform services such as AWS, Azure or GCP especially with EKS, Managed Kafka
- Experience with scripting languages. Python experience highly desirable.
- 2+ Industry experience in python
- Experience with popular modern web frameworks such as Spring boot, Play framework, or Django
- Demonstrated expertise of building cloud native applications
- Experience in administering (including setting up, managing, monitoring) data processing pipelines (both streaming and batch) using frameworks such as Kafka, ELK Stack, Fluentd
- Experience in API development using Swagger
- Strong expertise with containerization technologies including kubernetes, docker-compose
- Experience with cloud platform services such as AWS, Azure or GCP.
- Implementing automated testing platforms and unit tests
- Proficient understanding of code versioning tools, such as Git
- Familiarity with continuous integration, Jenkins
- Design and Implement Large scale data processing pipelines using Kafka, Fluentd and Druid
- Assist in dev ops operations
- Develop data ingestion processes and ETLs
- Design and Implement APIs
- Assist in dev ops operations
- Identify performance bottlenecks and bugs, and devise solutions to these problems
- Help maintain code quality, organization, and documentation
- Communicate with stakeholders regarding various aspects of solution.
- Mentor team members on best practices
1.Atleast 1.5 - 3 yr Experience in Mongodb
2.Overall 4-10 yrs Experience in PHP/MERN Stack Development
3.Strong Experience in large data set
4.Strong Knowledge in anyone of PHP ( Yii2, Larvel,Codeigniter)
5.Good understanding of Code optimization.
6.Excellent in Designing & Architecture, handle AWS(Amazon Web Services) for our product in Financial domain.
7.Expert in working on core PHP,Oops,MySQL,Javascript,Ajax,HTML5,CSS3,& JQuery technologies
8.Proficient Understanding of Code Version Tools Such as Git ,Bit Bucket
9.The candidate should be well versed with problem solving skills,task breakdown & code reviewing.
10.Expert in team handling of 15 working in PHP framework yii & MERN Stack development.









