Lead - Cloud Security & Site Reliability Engineer

Role Overview: Take full ownership of infrastructure architecture, scaling, and uptime. Establish the technical roadmap, shape and formalize the SRE function, and coach engineers. Design, deploy, and run AI-scale infrastructure that enables real-time healthcare workflows.

Serve as a Founding Member, owning end-to-end infrastructure capabilities and introducing AI-first DevOps, SRE, and MLOps best practices, with direct collaboration alongside the Founder, Co-Founder, and Head of Engineering.

Key Responsibilities:

Architecture & Platform

• Design scalable, secure, cost-efficient AWS/GCP architectures for AI and healthcare workloads
• Lead IaC standards and reusable modules org-wide; own GitOps practices
• Architect optimized Kubernetes (EKS/GKE) for HA, scale, and GPU workload orchestration

Reliability Engineering

• Define and drive reliability targets (SLOs/SLIs); establish SRE practice
• Lead incident management, RCA, and blameless post-mortems for critical systems
• Partner on infrastructure hardening and compliance (SOC 2, HIPAA)

AI-First Engineering

• Lead AI/ML inference and GPU infrastructure scaling in production
• Evaluate and introduce AI tooling, platforms, and automation best practices
• Contribute to LLM deployment pipelines and AI systems reliability

Leadership & SDLC

• Mentor L1/L2 engineers; influence cross-team infrastructure decisions
• Drive DevSecOps maturity across the SDLC (policy-as-code, SBOM, supply-chain security)
• Evaluate and introduce new tooling and platforms

Key Requirements:

• 4–8 years infrastructure/platform/DevOps/SRE
• Deep expertise in AWS & GCP large-scale production systems
• Advanced Kubernetes (cluster design, multi-tenant ops, resource quotas)
• AI/ML inference or GPU infrastructure scaling (production track record)
• Strong Terraform / equiv. and GitOps practices
• Python, Go, or Bash scripting and automation
• Track record in scale, reliability, and cost efficiency
• Lead incident response and on-call practices

Nice-to-Have

• LLM Gateway architecture and optimization
• Zero-trust networking and advanced security/compliance (SOC 2, HIPAA)
• DevSecOps maturity: SBOM, supply-chain security, policy-as-code
• Open-source contributions or platform-team leadership

Why This Role?

• Build infrastructure and products powering real-world healthcare AI
• Work with AI-native engineering teams using cutting-edge tools (Claude Code, Cursor, Copilot)
• Mission-driven impact — improve patient outcomes and save thousands of staff hours
• High ownership, rapid learning, and significant career upside
• Global collaboration across India and the US
• Seed-stage growth — scale from Seed to Series A alongside the team
• Founding Member role and own the entire infrastructure capabilities, including bringing best AI-first practices in DevOps, SRE and MLOps; direct access to work with the Founder, Co-Founder and Head of Engineering

Senior Cloud Site Reliability Engineer (CSRE) – Azure

About Searce:

Searce is an AI-native, engineering-led modern technology consultancy that empowers

clients to futurify their businesses by delivering real, intelligent business outcomes. As a

trusted partner for over 3,000 clients globally, Searce specializes in cloud modernization,

data engineering, applied AI, and robust cloud platform security. Driven by a "HAPPIER"

cultural mindset and our proprietary evlos problem-solving framework, we eliminate

bureaucratic fluff to build working prototypes fast and scale enterprise production

environments intelligently. We don't just fix systems; we leverage multi-cloud technologies

to transform client operations into distinct competitive advantages.

Position Overview:

We are looking for a high-caliber Senior or Lead Cloud Site Reliability Engineer (CSRE) to

architect, secure, and stabilize next-generation hybrid and multi-cloud environments.

Operating at the intersection of infrastructure design, security compliance, and production

operations, you will serve as the technical Subject Matter Expert (SME) across GCP, Azure,

and AWS.

Whether optimizing a microservice mesh on GKE, tuning autoscaling on AKS, or driving a

massive disaster recovery drill across AWS regions, your focus will be absolute reliability. For

the Lead path, you will couple this deep engineering toolkit with stakeholder management

and mentorship to drive an elite operational culture.

Experience & Level Expectation:

Years of Experience: 3 to 10 years of intensive, hands-on production operations

experience in a dedicated DevOps, Cloud Platform Engineering, or SRE role.

Associate level (3-5 Years): Expected to show flawless execution of IaC, advanced

triaging of infrastructure failures, and ownership of the CI/CD and deployment

lifecycles.

Intermediate level (5-10 Years): Expected to take architectural ownership, serve as

primary Incident Commander for complex outages, design cross-cloud governance

frameworks, and act as a reliable bridge between technical teams and client

leadership.

Key Responsibilities & Role Expectations:

Multi-Cloud Platforms & Orchestration: Design, configure, and maintain

production-grade Kubernetes clusters across major platforms (AKS).

Manage advanced network routing, service meshes (e.g., Istio), and multi-tenant

isolation.

Infrastructure as Code (IaC) & GitOps: Build declarative, enterprise-grade, reusable

infrastructure components using Terraform or Crossplane. Standardize automated

environment provisioning to eliminate configuration drift across multi-branch

environments.

Incident Management & Reliability (SRE): Own and optimize the production on-call

rotation. Lead rapid mitigation strategies for Sev-1/Sev-2 system outages, reducing

Mean Time to Recovery (MTTR) through centralized log and metric correlation.

Root Cause Analysis (RCA): Facilitate rigorous, blameless post-incident reviews to

identify core architectural vulnerabilities and establish long-term fixes preventing

recurrence.

Lifecycle, Patching & Upgrades: Plan and execute zero-downtime cluster upgrades,

operating system patching strategies (Linux/Windows), database lifecycle updates,

and multi-region Disaster Recovery (DR) failover drills.

Core Core Operations & Legacy Integration: Manage enterprise-level hybrid

networking architecture (VPCs, Firewalls, Load Balancers, DNS routing, and DHCP

configurations) while effectively connecting cloud native services to legacy

infrastructures like Active Directory.

Security & Governance: Embed Zero Trust policies, secure secrets management

(Secrets Manager/Key Vault), and continuous vulnerability patching into the

automated SDLC pipeline.

Required Technical Skills:

- Microsoft Azure: Azure Virtual Machines, Virtual Networks, Azure Active Directory, Azure Update Management.

- Containers & Orchestration

• Production-level management of GKE, AKS, and EKS.
• Advanced mastery of Docker, Helm, Kubernetes StatefulSets, Pod Disruption

We are looking for a hands-on Senior AWS Cloud Engineer to lead the infrastructure build, optimization, automation, and production deployment of a Multi-Agent AI Chatbot Platform hosted on AWS. The development environment is already in place, and the successful candidate will drive the solution through testing, integrations, and production go-live.

Key Responsibilities

• Review, validate, and optimize existing Terraform code and AWS infrastructure.
• Establish and manage integrations with enterprise platforms such as ServiceNow, Workday, and other third-party systems.
• Design, build, and support secure, scalable, and highly available AWS environments.
• Implement and automate CI/CD pipelines and Infrastructure-as-Code practices.
• Lead infrastructure testing, performance tuning, and production readiness activities.
• Drive deployment and operationalization of the platform in the Production environment.
• Implement cloud governance, security, monitoring, and FinOps best practices.
• Troubleshoot and resolve complex cloud infrastructure issues.

Required Skills & Experience

• 10+ years of IT experience with strong expertise in AWS Cloud Engineering.
• Proven experience designing, deploying, and managing AWS production environments.
• Strong hands-on experience with Terraform and Infrastructure-as-Code.
• Experience with CI/CD pipeline automation and DevOps practices.
• Expertise in AWS services including VPC, IAM, EC2, S3, Lambda, CloudWatch, and networking.
• Experience in performance optimization, reliability, and cloud cost management (FinOps).
• Strong scripting and automation skills.
• Experience integrating enterprise applications through APIs and secure connectivity patterns.

We are looking for a hands-on Senior AWS Cloud Engineer to lead the infrastructure build, optimization, automation, and production deployment of a Multi-Agent AI Chatbot Platform hosted on AWS. The development environment is already in place, and the successful candidate will drive the solution through testing, integrations, and production go-live.

Key Responsibilities

• Review, validate, and optimize existing Terraform code and AWS infrastructure.
• Establish and manage integrations with enterprise platforms such as ServiceNow, Workday, and other third-party systems.
• Design, build, and support secure, scalable, and highly available AWS environments.
• Implement and automate CI/CD pipelines and Infrastructure-as-Code practices.
• Lead infrastructure testing, performance tuning, and production readiness activities.
• Drive deployment and operationalization of the platform in the Production environment.
• Implement cloud governance, security, monitoring, and FinOps best practices.
• Troubleshoot and resolve complex cloud infrastructure issues.

Required Skills & Experience

• 10+ years of IT experience with strong expertise in AWS Cloud Engineering.
• Proven experience designing, deploying, and managing AWS production environments.
• Strong hands-on experience with Terraform and Infrastructure-as-Code.
• Experience with CI/CD pipeline automation and DevOps practices.
• Expertise in AWS services including VPC, IAM, EC2, S3, Lambda, CloudWatch, and networking.
• Experience in performance optimization, reliability, and cloud cost management (FinOps).
• Strong scripting and automation skills.
• Experience integrating enterprise applications through APIs and secure connectivity patterns.

Preferred Skills

• Experience supporting AI/GenAI, chatbot, or multi-agent platforms.
• AWS Certifications (Associate/Professional).
• Banking or Financial Services domain experience.

Lead Cloud Reliability Engineer

Job Responsibilities

● Lead and manage the Cloud Reliability teams to provide strong Managed Services support to end-customers.

● Isolate, troubleshoot and resolve issues reported by CMS clients in their cloud environment

● Drive the communication with the customer providing details about the issue, current steps, next plan of action, ETA

● Gather client's requirements related to use of specic cloud services and provide assistance in seing them up and resolving issues

● Create SOPs and knowledge articles for use by the L1 teams to resolve common issues

● Identify recurring issues, perform root cause analysis and propose/implement preventive actions

● Follow change management procedure to identify, record and implement changes

● Plan and deploy OS, security patches in Windows/Linux environment and upgrade k8s clusters

● Identify the recurring manual activities and contribute to automation

● Provide technical guidance and educate team members on development and operations. Monitor metrics and develop ways to improve.

● System troubleshooting and problem-solving across plaorm and application domains. Ability to use a wide variety of open-source technologies and cloud services.

● Build, maintain, and monitor conguration standards.

● Ensuring critical system security through using best-in-class cloud security solutions.

Qualifications

● 4-7 years experience in Cloud Infrastructure and Operations domains and IT operational experience preferably in a global enterprise environment.

● Specialize in one or two cloud deployment platforms: AWS, GCP

● Hands on experience with AWS/GCP services (EKS, ECS, EC2, VPC, RDS, Lambda, GKE, Compute Engine)

● Understanding of one or more programming languages (Python, JavaScript, Ruby, Java, .Net)

● Logging and Monitoring tools (ELK, Stackdriver, CloudWatch)

● Knowledge on Conguration Management tools such as Ansible, Terraform, Puppet, Chef

● Experience working with deployment and orchestration technologies (such as Docker, Kubernetes, Mesos)

● Good analytical, communication, problem solving, and learning skills.

● Knowledge on programming against cloud plaorms such as Google Cloud Platform and lean development methodologies.

● Strong service aitude and a commitment to quality.

● Willingness to work in shifts.

Read less

Job Title : Senior AWS DevSecOps & AI Platform Engineer

Experience Required : 5+ Years in AWS / Cloud Engineering

Terraform Experience : 4+ Years

Location : Gurugram

Work Mode : Onsite

Employment Type : Full-time

About the Role :

We are looking for an experienced Senior AWS DevSecOps & AI Platform Engineer with strong expertise in AWS cloud infrastructure, Kubernetes, Infrastructure as Code (IaC), CI/CD automation, cloud security, and database administration.

The ideal candidate will be responsible for designing and maintaining secure, scalable, reliable, and cost-efficient cloud environments while supporting microservices-based applications and implementing DevSecOps best practices. The role also involves building and deploying AI agents using Amazon Bedrock and Bedrock AgentCore, along with managing enterprise development and collaboration tools.

Mandatory Skills :

AWS (EC2, EKS, ECS, Lambda, S3, CloudWatch), Kubernetes, Terraform, Jenkins, Bitbucket Pipelines, CI/CD, DevSecOps, AWS Security Services (IAM, WAF, GuardDuty, Security Hub, KMS, Secrets Manager), Microservices, Helm, PostgreSQL, Oracle SQL, RDS, Jira, Confluence, Amazon Bedrock, Bedrock AgentCore, AWS Networking, and Cloud Cost Optimization.

Key Responsibilities :

• AWS Cloud Infrastructure : Design, implement, and maintain AWS infrastructure with a focus on scalability, availability, security, reliability, and cost optimization.
• Microservices & Containerization : Manage and support distributed microservices architectures, including deployment, monitoring, troubleshooting, performance optimization, service meshes, and API gateways.
• Kubernetes Administration : Administer and optimize Kubernetes clusters, including Amazon EKS and self-managed environments, covering upgrades, networking, workload management, scaling, and resource optimization.
• Cloud Security & Compliance : Implement and manage AWS security services, including IAM, GuardDuty, Security Hub, WAF, KMS, Secrets Manager, AWS Config, and CloudTrail.
• DevSecOps Implementation : Integrate security testing, vulnerability scanning, container security, and compliance-as-code tools into CI/CD pipelines.
• CI/CD & Source Control : Manage Bitbucket repositories, branching strategies, permissions, and Bitbucket Pipelines. Build and optimize Jenkins pipelines using declarative and scripted approaches.
• Infrastructure as Code : Develop and maintain Terraform modules, manage remote state and workspaces, detect infrastructure drift, and implement reusable infrastructure provisioning practices.
• Database Administration : Provision, manage, secure, and optimize AWS RDS databases, particularly PostgreSQL and Oracle, including backups, replication, patching, performance tuning, and migrations.
• Jira & Confluence Administration : Manage projects, workflows, automation rules, permissions, user access, spaces, schemes, and plugins.
• Monitoring & Reliability : Define and monitor SLIs, SLOs, and SLAs; implement observability best practices; and participate in incident management, root cause analysis, and post-incident reviews.
• AI Agent Development : Design, build, and deploy AI agents using Amazon Bedrock and Bedrock AgentCore, including agent runtime, memory, tools, gateway integration, identity and access management, guardrails, and lifecycle management across environments.
• Cloud Connectivity : Support hybrid cloud connectivity using AWS Direct Connect, VPN, and Transit Gateway.
• Cost Optimization : Apply FinOps practices to monitor cloud expenditure, optimize resource utilization, and improve infrastructure efficiency.
• API Integrations : Integrate third-party APIs while implementing authentication, rate limiting, error handling, and webhook management.

Required Skills & Qualifications :

• 5+ years of hands-on experience with AWS cloud services, including EC2, ECS, EKS, Lambda, ALB, CDN, S3, CloudWatch, Amazon Bedrock, and Bedrock AgentCore.
• Strong understanding of AWS networking, multi-account strategies, landing zone architecture, and hybrid connectivity.
• 4+ years of practical experience with Terraform, including module development, remote state management, workspaces, drift detection, and state operations.
• Extensive experience administering Kubernetes, preferably Amazon EKS, including Helm, Kustomize, operators, RBAC, network policies, autoscaling, and multi-tenancy.
• Proven experience managing distributed microservices, service meshes, API gateways, and inter-service communication.
• Strong knowledge of AWS security services, including IAM, Service Control Policies (SCPs), WAF, KMS, Secrets Manager, AWS Config, and CloudTrail.
• Experience implementing least-privilege access, zero-trust principles, and cloud security compliance controls.
• Hands-on experience integrating DevSecOps tools such as Snyk, Trivy, Checkov, and SonarQube into CI/CD pipelines.
• Understanding of OWASP security principles, CIS benchmarks, vulnerability management, and container security.
• Proficiency in Bitbucket repository administration, branch permissions, and YAML-based Bitbucket Pipelines.
• Strong experience developing and maintaining Jenkins CI/CD pipelines, shared libraries, plugins, and build agents.
• Experience administering AWS RDS databases, particularly PostgreSQL and Oracle SQL, including backup, replication, performance tuning, and migration activities.
• Experience administering Jira and Confluence, including workflows, permissions, automation, and plugin management.
• Working knowledge of Azure services, particularly Web Apps and Logic Apps/Workflows.
• Practical experience with Amazon Bedrock, including model invocation, guardrails, and AI agent development and deployment using Bedrock AgentCore.
• Understanding of third-party API integration, authentication mechanisms, rate limiting, error handling, and webhook management.
• Familiarity with FinOps practices and cloud cost optimization.

Good-to-Have Skills :

• Additional Azure experience, including networking, Azure SQL Managed Instance, and Azure Kubernetes Service (AKS).
• Hands-on experience with AI-driven Development Lifecycle (AI-DLC) methodologies and tools such as Kiro.

Relevant certifications, such as :

• AWS Certified Solutions Architect
• AWS Certified DevOps Engineer – Professional
• AWS Machine Learning or Generative AI certifications
• Certified Kubernetes Administrator (CKA)
• HashiCorp Terraform certifications

Ideal Candidate Profile :

The ideal candidate is a hands-on cloud and DevSecOps professional who can manage enterprise-scale AWS infrastructure, automate deployments, strengthen security controls, troubleshoot complex distributed systems, and support AI agent development. Strong problem-solving skills, an automation-first mindset, and the ability to collaborate across development, security, and infrastructure teams are essential.

Required Skills & Qualifications

• Experience: 10+ years in Cloud Engineering, Infrastructure, or DevOps, with strong hands-on GCP experience.
• GCP Expertise: GKE, Compute Engine, IAM, VPC, Cloud Storage, Cloud SQL, Cloud Run, Cloud Functions, and Load Balancing.
• Kubernetes & Containers: GKE, Docker, Kubernetes networking, Helm, and troubleshooting.
• DevOps & IaC: Azure DevOps, Terraform, CI/CD pipelines, and infrastructure automation.
• Scripting: Python, Bash, or PowerShell.
• Security & Operations: Cloud security, IAM, monitoring, incident management, and cost optimization.
• Leadership & Ownership: Proven experience in team leadership, cross-functional collaboration, stakeholder management, managing multiple product-line deliverables, and handling competing priorities and ad hoc requests.
• Additional Advantage: Experience with Microsoft Azure.

We are looking for a Lead DevOps Engineer with strong hands-on experience in AWS, GCP, CI/CD, Kubernetes, Docker, Terraform, Pulumi and DevSecOps. The candidate will lead DevOps teams, drive technical delivery with client stakeholders, design scalable and secure cloud infrastructure, and establish best practices for automation, deployment, reliability, and cost optimization across cloud environments.

### Key Responsibilities

* Lead and mentor DevOps engineers, drive technical execution, and ensure timely delivery of client requirements.

* Engage with client teams and architects to understand requirements, provide technical guidance, and drive solution design and implementation.

* Design, implement, and optimize CI/CD pipelines, GitOps workflows, and automated release processes.

* Architect and manage cloud infrastructure across AWS and GCP (Azure optional) using Infrastructure as Code.

* Lead containerization and orchestration initiatives using Docker, Kubernetes, and Helm.

* Drive DevSecOps, observability, SRE practices, disaster recovery, and cloud cost optimization.

* Troubleshoot complex production issues, drive root cause analysis, and ensure system reliability, security, and performance.

* Collaborate with Development, QA, Security, Architecture, and client teams to drive engineering standards and continuous improvement.

### Mandatory Skills

* 7-9 years of experience in DevOps, Cloud Engineering, or Platform Engineering, including team leadership and client-facing responsibilities.

* Strong hands-on experience with AWS and GCP, including cloud infrastructure, networking, security, and managed services.

* Expertise in CI/CD tools such as Jenkins, Azure DevOps, GitLab CI/CD, GitHub Actions, or equivalent platforms.

* Strong experience with Docker, Kubernetes, Helm, and managed Kubernetes services such as AKS, EKS, or GKE.

* Hands-on expertise in Terraform and Ansible, with experience in Infrastructure as Code and configuration management.

* Experience with GitOps practices and tools such as Argo CD or Flux.

* Strong understanding of Git, branching strategies, release management, and deployment automation.

* Experience implementing DevSecOps practices, including security scanning, secrets management, and vulnerability management.

* Experience with monitoring, logging, alerting, production troubleshooting, and root cause analysis.

* Proficiency in Linux administration, networking fundamentals, and Bash/Python/PowerShell scripting.

* Proven ability to lead teams, manage priorities, communicate with clients, and drive technical decisions independently.

independently.

### Preferred Skills

* Knowledge of SAST/DAST, SBOM, software supply chain security, and security policy enforcement.

* Experience with observability tools such as Prometheus, Grafana, ELK Stack, Datadog, or Splunk.

* Experience with cloud migrations, hybrid environments, disaster recovery, high availability, and cost optimisation.

* Knowledge of service mesh technologies such as Istio or Consul, and API gateways or application gateways.

* Experience with enterprise cloud security, IAM, network security, and infrastructure

About Us

CLOUDSUFI is a Silicon Valley-based specialist Data Engineering & Cloud Technologies player with top-tier clients, favorable revenue mix, strong financial performance, and robust management. We pride ourselves in helping in the Data Discovery, Insights and Monetization for organizations. We offer quality of work, opportunities to learn new platforms/technologies that will help young engineers put themselves ahead in their careers compared to their peers in the IT Services industry. CLOUDSUFI is a Data Science and Product Engineering company building Products/Solutions for Technology and Enterprise industries leveraging the advent of Cloud Hyper Scalers and AI/ML, NLP technologies.

The organization is built to scale with strong external/ internal tech capabilities and governance standards. Started in 2019, CLOUDUSUFI is a family of 250 members working towards a common goal of making the enterprise data dance.

To know more, please visit https://cloudsufi.com

Our Values

We are a passionate and empathetic team that prioritizes human values. Our purpose is to elevate the quality of lives for our family, customers, partners and the community.

Equal Opportunity Statement

CLOUDSUFI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified candidates receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation and national origin status. We provide equal opportunities in employment, advancement, and all other areas of our workplace. Please explore more at https://www.cloudsufi.com/

Role : Full-Time Individual Contributor (IC)

Reporting to : Solution Architect / Program Manager

Location : India Remote (Quarterly visits to Noida office)

Shift : 2PM-11PM IST

12x5 (On call duty)

Experience : 8-14 Years

ABOUT YOU

• 5+ years’ experience with AWS orchestration via Terraform script
• 5+ years’ experience with CloudWatch/CloudTrail/Guard Duty
• 5+ years’ experience with AWS WAF
• 4+ years’ experience with CloudFlare
• 3+ years’ experience with DataDog
• Experience with PagerDuty
• Ability to make nuanced threat assessments
• Experience in SOPHOS.
• Significant experience with PCI, SOC2, SOX, HIPAA, or other compliance regimes
• Experience in Infrastructure As Code – Ansible / Terraform/ CloudFormation
• Hands-on experience implementing various security tools in CI/CD pipeline
• Strong experience with any cloud service provider (AWS Preferred)
• Implement and oversee technological upgrades, improvements and major changes to the cloud security environment.
• Develop solutions, install/configure/integrate IT tools and security processes within an application or organization to help improve the overall IT security posture.
• Set up Static and Dynamic Code Analysis tools, review the results and explain any gaps and potential impact to the teams (development and operations).
• Penetration testing and container security.
• Evaluate and analyze threat, vulnerability, impact and risk to security issues discovered from security assessments.
• Assess current technology architecture for vulnerabilities, weaknesses and for possible upgrades or improvement
• Creating and managing security strategies
• Oversee information security audits, whether performed by organization or third-party personnel
• Develop, maintain and publish up-to-date information security policies, standards and guidelines.
• Preferred Certification - AWS Security/CISSP/CISM (Certified Information Security Manager)

ABOUT THE ROLE

• Work independently with vendors and collaborate with colleagues
• Experience negotiating remediation timelines and/or remediate found issues independently
• Ability to implement vendor platforms within CI/CD pipelines
• Experience managing/responding to incidents, collecting evidence, and making decisions.
• Working with vendors and HM Teams to deploy criteria within WAF and fine tuning it according to applications’ needs
• Multitasking and continuous ability to provide a high level of concentration for assigned projects.
• Good working knowledge of AWS security in general and familiarity of the AWS native security tools
• The candidate should be experienced and articulate, who is not going to get discouraged, despite meeting roadblocks, and will continue promoting security within the company.
• Ability to create DevSecOps security requirements while working on a project
• Ability to articulate security requirements during the Architecture meetings and working hand in hand with HM Applications and DevOps Principal Engineers

 The Role 

As a **DevOps Engineer** you'll own the infrastructure and delivery backbone that 

keeps our platform running as we grow. You'll build the CI/CD, cloud infrastructure, and 

observability that let a small, fast-moving team ship confidently — and you'll keep our AI and 

data workloads reliable and affordable at scale. 

This is a hands-on role with real ownership: you won't be maintaining someone else's setup, 

you'll be shaping ours. You'll work closely with the backend, AI/ML, and data teams to make 

deployment boring, incidents rare, and scaling a non-event. --- 

What You'll Own 

**CI/CD & developer experience** 

- Build and maintain fast, reliable CI/CD pipelines so engineers ship multiple times a day with 

confidence. - Make the path from commit to production simple, safe, and repeatable, with sensible 

automated testing, rollbacks, and release controls. 

**Cloud infrastructure & IaC** - Own our cloud infrastructure (AWS/GCP) end to end, managed as code (Terraform or 

similar) — no click-ops. - Design for scale and cost-efficiency as store and conversation volumes grow. 

**Containers & orchestration** - Run our services on containers/Kubernetes: deployments, autoscaling, networking, and 

resource management. - Support the specific needs of AI/ML workloads, including GPU-backed inference and batch 

processing for the speech pipeline. 

**Reliability & observability (SRE)** - Own uptime, performance, and incident response — monitoring, logging, tracing, alerting, 

on-call, and blameless postmortems. - Define and defend SLOs; keep the platform dependable as it scales across clients. 

**Data & pipeline infrastructure** - Support the infrastructure behind large-scale, edge-to-cloud data movement and 

processing (audio ingestion, ASR/AI pipelines, analytics). - Keep data workloads reliable, performant, and cost-aware. 

**Security & compliance** - Bake security into the platform: secrets management, IAM/least-privilege, encryption in 

transit and at rest, network hardening, and vulnerability management. - Support compliance readiness (including India's DPDP Act and enterprise-client security 

requirements) for a product that handles sensitive customer conversations. 

**Cost & scale** - Own cloud cost visibility and optimization; make scaling decisions that balance reliability 

and spend. --- 

What You'll Bring - 6+ years in DevOps, SRE, platform, or infrastructure engineering, running production 

systems at meaningful scale. - Strong hands-on experience with a major cloud provider (**AWS or Azure or GCP**) and 

Infrastructure-as-Code (**Terraform** or equivalent). - Solid experience with **containers and Kubernetes** in production. - Experience building and owning **CI/CD** pipelines (e.g. GitHub Actions, GitLab CI, 

Jenkins, Argo, or similar). 

- Comfort with a scripting/automation language (Python, Go, or Bash) and a strong 

automation-first mindset. - Real experience with **observability** (Prometheus/Grafana, ELK, Datadog, 

OpenTelemetry, or similar) and running incident response / on-call. - A security-conscious approach — secrets, IAM, encryption, and least-privilege as defaults. - Startup temperament: ownership, pragmatism, and a bias to automate and ship. - Based in or willing to relocate to Bangalore, and up for an onsite/hybrid, in-person team. 

Bonus Points - Experience running **ML/AI or GPU workloads** in production (inference serving, batch 

pipelines, model deployment). - Experience with data-intensive infrastructure — streaming/queues (Kafka, SQS), data 

pipelines, or large object/audio storage. - Exposure to **edge devices / IoT fleets**, OTA updates, or high-volume device-to-cloud 

ingestion. - Experience with compliance/security frameworks (SOC 2, ISO 27001, DPDP). - FinOps / cloud cost-optimization experience. - Early-stage startup experience. --- 

Why Join - Own infrastructure that's already live with leading retail brands and growing fast — real 

scale, real impact. - Work across genuinely interesting workloads: speech AI, GPU inference, large-scale data, 

and edge-to-cloud ingestion. - Small team, high ownership, direct line to engineering leadership — your decisions ship. - Build the platform foundation of a category-defining product from an