
What's the opportunity?
We are looking for a Lead Application Support professional with excellent communication skills to join Sriggle, a company that develops SaaS-based software solutions for the travel industry.
Requirements
What will I be doing?
- Maintain customer relationships and satisfaction by providing exceptional service and ensuring we deliver value through our services.
- Serve as primary escalation contact for high priority support cases, including overall triage management.
- Ensure the adherence to SLAs, and Key Metrics according to Organization expectations and objectives.
- Coordinate with internal teams as needed to meet customer needs and requirements, while managing customer expectations.
- Hire and train support team to provide effective customer communications.
- Be proud of what you work on, obsess about the quality of the work you produce.
What skills do I need?
- 7+ years of experience in supporting web based enterprise applications.
- A technology centric background.
- Previous advanced support experience with data driven, web based applications.
- Proficient in database systems SQL and operating systems like windows workstation, Server OS. Knowledge on APIs and Integration would be plus.
- Strong logical, analytical and problem solving skills.
- Excellent communication skills in English.
- Can work in a fast paced, ever changing, startup environment.
Desired Experience
- Created and maintained comprehensive documentation, including detailed troubleshooting guides, operational runbooks and knowledge base articles.
- Conduct in-depth root cause analysis for recurring incidents, translating technical findings into actionable solutions
- Working experience of supporting applications in the SaaS/Travel domain

About Sriggle
About
Similar jobs
About the Role:
As our Founder’s Office Intern, you will work directly with the founder across strategy, growth, product, automation, operations, and experiments. This is an internal hacker role. Scope changes with business priorities.
One week you may be improving conversion funnels or building internal automations. Next week you may be working on growth experiments, product workflows, or partner execution. You are expected to think, build, test, and ship.
This is a builder’s role. Part operator, part strategist, part technologist. Fit for someone who wants to become a future business operator or startup leader.
What You’ll Do:
- Work directly with the founder on strategic and operational decisions
- Execute cross functional projects across growth, product, and operations
- Research markets, competitors, and customer behavior
- Design and run growth and acquisition experiments
- Build internal systems, dashboards, and process documents
- Create and improve workflows using AI and automation tools
- Support product and feature rollout tasks
- Coordinate with tech, sales, support, and marketing teams
- Take ownership of ambiguous problems and close them end to end
We’re Looking For:
- Engineering background required, graduate or final year
- Strong technical base with ability to code
- Working knowledge of at least one programming language
- Familiarity with AI tools, AI workflows, or automation platforms
- Comfortable learning new tools and technologies fast
- Not shy to learn new domains outside core training
- Strong written and spoken English
- Presentable and professional communication
- Structured thinking and analytical ability
- High ownership and execution discipline
- Ability to multitask and prioritise in a fast paced environment
- Experience in startup projects or hack style builds is an advantage
Technical Expectation:
- Can write code or scripts for small utilities or workflows
- Can use AI tools for automation, research, and productivity
- Understands APIs, integrations, or no code automation tools
- Can translate business problems into technical or process solutions
Working With Us:
- High ownership environment
- Direct founder exposure
- Flat structure and fast decision cycles
- Output driven evaluation, not hours based
- Full time conversion strictly based on measurable performance and execution quality
About Us:
websites.co.in helps individuals and small businesses launch professional websites quickly with domain, hosting, business email, and guided setup in one place. The platform focuses on speed, simplicity, and affordability so non technical users can get online without friction. The team works on product led growth, automation first operations, and scalable digital infrastructure for mass market website creation.
Position - News Editor
We are looking for a passionate News editor to join our editorial team and add flavor to the news articles. Every day, the role would include coordinating with an enthusiastic team of web3 experts in drafting articles that resonate with the target audience.
Experience: 4+ years of experience.
Roles and responsibilities
- Oversee and manage the daily operations of the newsroom, ensuring the timely publication of news articles.
- Helping and assisting the digital marketing team in framing content strategies.
- Source, assign, and review news articles, ensuring accuracy, clarity, and adherence to editorial guidelines.
- Monitor industry trends, breaking news, and regulatory updates to ensure comprehensive coverage.
- Collaborate with the social media and multimedia teams to enhance content distribution.
- Manage newsroom workflows, set deadlines, and provide editorial direction to the team.
- Conduct meticulous final checks to catch any errors, inaccuracies, or formatting issues.
- Collaborate with writers to address feedback and make necessary revisions.
- Utilize content management systems (CMS) to publish and schedule articles and multimedia content.
Note:-
Preference
- Experience in working with a team of journalists or any news media platform related to fintech.
- Experience in finding and fetching trending news using social media channels like Twitter, Reddit, Telegram, and other open-source platforms.
- Exposure to modern technologies like AI, blockchain, and Web3.
Requirements
- Bachelor's degree in Journalism, English, Communications, or a related field.
- Proven experience as an editor in a crypto media platform.
- Exceptional command of the English language, with strong writing and editing skills.
- Proficiency in using content management systems (CMS).
5+ years of Experience designing, building and testing Java EE applications
Experience designing, implementing, and integrating Spring and/or Spring Boot
Good knowledge in recent version of Java, Oracle, JBoss, Hibernate
Experience in working with Messaging systems like Apache Kafka
Developing low level designs based on HLD
Reviewing code to check coding standards and best practices to ensure quality.
Hands on knowledge in Unit testing Framework like Junit and good understanding on Exception Handling in Java
Good Knowledge in UI like React or Angular
Experience designing SOAP / RESTful web services
Working on bug fixing and improving application performance
Familiarity with build tools such as Maven and Gradle.
Familiar with various design and architectural patterns
Familiarity with continuous integration
We are looking for a product manager for the Smart Ship© Hub™ Digital platform, which enables teams to efficiently guide businesses to success across our Family of Maritime Apps (Vessel Monitoring, Crew Management, Condition Monitoring Voyage Performance, etc.).
We envision a central communication platform “Digital Twins” that matches and delivers the best Remote Vessel Performance systems to businesses when and where they need it to help them achieve their objectives as quickly as possible.
Our internal partners and customers include Engineering team, Analytics Team, Software Development and Product teams launching new features and teams working on business growth.
Work Experience
- 5 - 8 years Product Management experience
Key Responsibilities:
- Need to have 4+ years of software engineering or technical product/ experience.
- Enable, scale and optimize meaningful communications between Smart Ship Hub (SSH) and large businesses using SSH world-class IOT capabilities across multiple dashboards and Mobile Apps.
- Collaborate with cross-functional technical and business partner teams who are equally as passionate about maritime businesses helping to grow the Smart Ship Hub product ecosystem.
- Champion the platform across SSH, identify significant opportunities, and drive product vision, strategies and roadmaps in the context of broader organizational strategies and goals.
- Drive execution with quantitative and qualitative data on user behavior, platform stats and experimentation.
- Identify and break down complex business problems into solvable pieces that can be shipped iteratively.
Skills and Experience.
- Experience in building and scaling world-class platforms
- Experience driving projects with cross-functional colleagues.
- Proven record of successful product outcomes.
- Experience working with technical management teams to develop strategy, systems, solutions, and products.
- Experience establishing work relationships across multi-disciplinary teams and multiple partners in different time zones
- Past experience managing products in one of the following spaces: CRM, Marketing, e-Commerce, Logistics, Customer support
Education
- B.S. in Computer Science or a related technical discipline, or equivalent experience.
Smart Ship Hub’s mission is to give Ship owners the power to build strong Fleet of vessels monitored remotely. Through our family of apps and services, we're building a different kind of company that connects thousands of vessels around the world, gives them ways to share vessel performance status, and helps bring higher vessel performance. Our global teams are constantly iterating, solving problems, and working together to empower maritime industry around the world to build high performing and eco-friendly space.
Job Description: Senior Talent Acquisition Specialist (Non-IT)
Position Overview: The Senior Talent Acquisition Specialist (Non-IT) plays a crucial role in sourcing, attracting, and selecting qualified candidates for various non-information technology (IT) positions within the organization. This role involves collaborating with hiring managers, understanding their staffing needs, and executing recruitment strategies to ensure the acquisition of top-tier talent across different departments and functions.
Key Responsibilities:
1. Recruitment Strategy Development:
- Work closely with hiring managers and department heads to understand their staffing needs, job requirements, and team dynamics.
- Develop comprehensive recruitment strategies for various non-IT roles, considering different sourcing channels and candidate pools.
2. Sourcing and Candidate Identification:
- Utilize various sourcing methods such as job boards, social media, networking events, referrals, and direct sourcing to identify potential candidates.
- Conduct market research to stay updated on industry trends, salary benchmarks, and competitor practices.
3. Candidate Screening and Assessment:
- Review resumes and applications to identify candidates who meet the job requirements and organizational culture fit.
- Conduct initial phone screenings and interviews to assess candidates' qualifications, motivations, and alignment with company values.
4. Interview Coordination:
- Coordinate and schedule interviews between candidates and hiring teams.
- Provide guidance and support to hiring managers in conducting effective interviews, including developing interview questions and evaluation criteria.
5. Candidate Relationship Management:
- Maintain regular communication with candidates throughout the recruitment process, keeping them informed about their application status.
- Provide a positive candidate experience by addressing questions, concerns, and feedback promptly.
6. Employer Branding:
- Represent the organization in a positive and professional manner, both online and offline.
- Participate in employer branding initiatives to enhance the company's reputation as an employer of choice.
7. Offer Management and Negotiation:
- Extend job offers to selected candidates and negotiate compensation packages within established guidelines.
- Collaborate with HR and legal teams to ensure the accuracy and compliance of employment offers and related documentation.
8. Data and Reporting:
- Maintain accurate and up-to-date records of candidate interactions and recruitment activities in the applicant tracking system (ATS).
- Generate recruitment metrics and reports to analyze the effectiveness of sourcing strategies and identify areas for improvement.
9. Collaboration and Continuous Improvement:
- Collaborate with cross-functional teams, including HR, hiring managers, and senior leadership, to align recruitment efforts with overall business goals.
- Stay updated on industry best practices and emerging recruitment trends to continuously improve the talent acquisition process.
Qualifications and Requirements:
- Bachelor's degree in Human Resources, Business Administration, or a related field (or equivalent experience).
- Proven experience as a Talent Acquisition Specialist or Recruiter, preferably in non-IT sectors.
- Strong understanding of recruitment processes, techniques, and tools.
- Excellent communication and interpersonal skills.
- Familiarity with applicant tracking systems (ATS) and other recruitment software.
- Ability to handle multiple priorities and work in a fast-paced environment.
- High level of professionalism, ethics, and integrity.
Targets Vs Scope of Work
-Willing to work on Targets Weekly 9 Interviews & 2 Joiner’s per week is must.
-Should be able to work aggressively on Hiring Relevant Right Fit candidates only.
-Should be able to get Right Fit Skilled best Talent for the positions given to work on.
-You should be 100% Talent Acquisition profile only we don’t need Operations or HRBP role person to work in HR Talent Acquisition profiles.
-
IF YOU ARE WORKING ON Talent Acquisition profile & Willing to work in same then only apply with us.
Jain Software is a leading software development company that specializes in creating innovative and cutting-edge software solutions for businesses. We are currently seeking a highly skilled and experienced Software Project Manager to join our team. As a Software Project Manager, you will be responsible for overseeing the planning, execution, and delivery of software projects, ensuring they are completed on time, within budget, and to the highest quality standards.
Responsibilities:
- Project Planning and Scope Definition:
- Collaborate with stakeholders to define project objectives, requirements, and deliverables.
- Create and maintain project plans, including timelines, milestones, and resource allocation.
- Conduct feasibility studies and risk assessments to identify potential project constraints and develop contingency plans.
- Define project scope and ensure alignment with customer expectations.
- Team Management and Leadership:
- Lead a team of software developers, designers, and testers, fostering a collaborative and productive work environment.
- Assign tasks, set priorities, and provide guidance to team members to ensure timely project execution.
- Conduct regular team meetings to track progress, address issues, and ensure effective communication.
- Mentor and coach team members to enhance their technical skills and professional growth.
- Project Execution and Monitoring:
- Monitor project progress, identify deviations from the plan, and implement corrective actions as needed.
- Coordinate with cross-functional teams to ensure seamless integration of software components.
- Conduct quality assurance checks and ensure adherence to coding standards and best practices.
- Track and manage project risks, issues, and dependencies to minimize disruptions and maximize project success.
- Stakeholder Communication:
- Act as the primary point of contact for project stakeholders, including clients, senior management, and internal teams.
- Provide regular project status updates, including progress reports, risk assessments, and budget summaries.
- Manage customer expectations by ensuring clear and timely communication regarding project scope, timelines, and deliverables.
- Proactively address stakeholder concerns, resolving conflicts, and facilitating effective decision-making.
- Continuous Improvement and Best Practices:
- Identify areas for process improvement and implement best practices to enhance project management methodologies.
- Foster a culture of continuous learning and innovation within the project team.
- Stay updated with the latest industry trends, technologies, and tools to drive efficiency and effectiveness.
Requirements:
- Bachelor's degree in Computer Science, Software Engineering, or a related field.
- Proven experience (X+ years) as a Software Project Manager or in a similar role.
- Strong understanding of software development methodologies, processes, and best practices.
- Proficiency in project management tools and software, such as JIRA, Trello, or Microsoft Project.
- Excellent leadership and team management skills, with the ability to motivate and inspire team members.
- Strong problem-solving and decision-making abilities, with a proactive and results-oriented approach.
- Excellent communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels.
- Strong organizational and time management skills, with the ability to handle multiple projects simultaneously.
- PMP or PRINCE2 certification is a plus.
Joining Jain Software as a Software Project Manager provides an exciting opportunity to work on challenging projects, lead a talented team, and contribute to the success of our software solutions. If you are passionate about software development, have a track record of delivering successful projects, and thrive in a dynamic and collaborative environment, we would love to hear from you.
- Having good experience to manage PPC campaign for Google, Linkedin and Facebook
- Develop strong and innovative digital marketing strategies, using SEO, PPC
- Drive traffic to company pages and generate interest in company products and services
- Create engaging written, graphic, and video content while staying up to date on the latest marketing technologies and social media especially in Linkedin, Google and Facebook
- Having good communication skills to attend overseas client meetings
●Solving questions of the students from across the globe on the TutorBin board Working on tasks involving various subjects/software related to undergraduate /postgraduate courses of Electronics and Communication Engineering.
●Reviewing the works completed by the tutor on our platform and providing necessary instructions for rectification as required.
●Ensuring the overall quality of work provided to the students from our platform.
●Management of the tutors on our platform, their on-boarding and performance review.
●Planning & implementing the training of the new tutors on our platform.
Skills
●Proper understanding of different programming softwares/subjects related toundergraduate courses of Electronics and Communication Engineering domain.
●Knowledge ofMultisim, LTspice, Pspice and Proteus will be a plus.●Excellent interpersonal and communication skills
●Problem solving attitude with good command on logical reasoning skills
●Ability to work independently with minimal supervision
●Keen to learn about new tools & technologies for use in changing situations.
●Comfortable in working in a fast paced environment with great efficiency.
Education: B.E. / B.Tech/ M.Tech in Electronics and Communication Engineering
Culture @ TutorBin
●Refreshments - Snacks served during working hours.
●Celebrations & fun activities - We value our employees and their tireless effort in building each block of the company. Regular company get-togethers are organised in order to makea very healthy working environment and greater bonding between the members.
●Always listening - You have got an innovative idea? You can pitch it upfront and work onit to implement as well.
1. Work with development team to ideate software solutions
2. Design client-side and server-side architecture
3. Build the front-end of applications through appealing visual design
4. Develop and manage well-functioning databases and applications
5. Designing and developing effective APIs
6. Test software to ensure responsiveness and efficiency
7. Troubleshoot, debug and upgrade software
8. Create security and data protection settings
9. Build features and applications with a mobile responsive design
10. Meeting both technical and consumer needs
11. Staying abreast of developments in web applications and programming languages
Qualifications & Requirements:
1. At Least 2 years of proven experience as a Full Stack Developer or similar role
2. Degree in Computer Science, IT, Statistics or relevant field
3. Experience developing both desktop and mobile applications
4. Proficiency with fundamental front-end languages such as HTML/ CSS and JavaScript
5. Familiarity with JavaScript frameworks such as VueJS, React and NodeJS
6. Proficiency with server-side languages such as NodeJS, ExpressJS and Python
7. Knowledge of database technology such as MongoDB, Redis, PostgreSQL
8. Excellent problem-solving and analytical skills
9. Great attention to detail
Required: NodeJS, MongoDB
Preferred: HTML/CSS, VueJS, Redis
- Sales and marketing of travel related products and services to various corporate and business houses.
- Corporate relationship build up
- Business Development
Qualification Criteria –
- Graduation : Graduation ( Any)
- Fluent in English
- Shall be smart, dynamic and motivated
- Willing to travel.
- 2-6 years of experience in travel industry / corporate sales (preferable).
- Compensation :
- Salary - As per Industry Standard.
- Benefits - Incentive, Mobile bills and Convenience, Health Insurance (post confirmation)













