
What's the opportunity?
We are looking for a Lead Application Support professional with excellent communication skills to join Sriggle, a company that develops SaaS-based software solutions for the travel industry.
Requirements
What will I be doing?
- Maintain customer relationships and satisfaction by providing exceptional service and ensuring we deliver value through our services.
- Serve as primary escalation contact for high priority support cases, including overall triage management.
- Ensure the adherence to SLAs, and Key Metrics according to Organization expectations and objectives.
- Coordinate with internal teams as needed to meet customer needs and requirements, while managing customer expectations.
- Hire and train support team to provide effective customer communications.
- Be proud of what you work on, obsess about the quality of the work you produce.
What skills do I need?
- 7+ years of experience in supporting web based enterprise applications.
- A technology centric background.
- Previous advanced support experience with data driven, web based applications.
- Proficient in database systems SQL and operating systems like windows workstation, Server OS. Knowledge on APIs and Integration would be plus.
- Strong logical, analytical and problem solving skills.
- Excellent communication skills in English.
- Can work in a fast paced, ever changing, startup environment.
Desired Experience
- Created and maintained comprehensive documentation, including detailed troubleshooting guides, operational runbooks and knowledge base articles.
- Conduct in-depth root cause analysis for recurring incidents, translating technical findings into actionable solutions
- Working experience of supporting applications in the SaaS/Travel domain

About Sriggle
About
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Job Title : SAP ABAP Technical Consultant
Experience : 17 Years (12+ Years Relevant)
Location : Bengaluru
Work Mode : Full-Time | UK Hours
Mandatory Skills :
ABAP RICEFW, OData & SAP Gateway, ABAP on HANA (CDS, AMDP), Debugging & Performance Optimization.
Good-to-Have : SAP BTP (CAP), SAP PI/PO or CPI, ABAP Workflow, RESTful ABAP Programming.
Key Responsibilities :
- Design, develop, and customize ABAP programs to enhance SAP functionalities.
- Build and optimize ABAP on HANA objects (CDS Views, AMDP).
- Handle data migrations, integrations, and OData services for Fiori apps.
- Develop RICEFW objects and collaborate on BTP/CAP extensions.
- Ensure compliance with SKAT and Nordic localization requirements.
Required Skills :
- Strong expertise in ABAP RICEFW development (Reports, Interfaces, Conversions, Enhancements, Forms).
- Hands-on experience with OData services & SAP Gateway for Fiori applications.
- Proficiency in ABAP on HANA (CDS Views, AMDP, performance optimization, advanced debugging).
- Experience in data migration & third-party integrations.
- Knowledge of BTP extensions (CAP) and modern SAP development frameworks.
- Familiarity with SAP PI/PO or CPI for system integrations.
- Understanding of SAP Workflow solutions and RESTful ABAP Programming Model.
- Ability to ensure compliance & localization (SKAT, Nordic tax authority standards).
Job Requirements for Java Developer Roles
* Strong hands-on expertise in Java programming.
* In-depth understanding of Java garbage collection mechanisms and their impact on application performance.
* Ability to write clean, efficient, and maintainable code.
* Familiarity with best practices for performance optimization.
* Strong problem-solving skills and attention to detail.
Please note that you will have to attach the following documents after Round 1 that will be needed for the client submission:
- LWD confirmation
- PF service history
Mode of work: Hybrid weekly 3 Times.
While you may already know about Wissen and the company history, here is a quick rundown for you.
About Wissen Technology:
• The Wissen Group was founded in the year 2000. Wissen Technology, a part of Wissen Group, was established in the year 2015.
• Wissen Technology is a specialized technology company that delivers high-end consulting for organizations in the Banking & Finance, Telecom, and Healthcare domains. We help clients build world class products.
• Our workforce consists of 550+ highly skilled professionals, with leadership and senior management executives who have graduated from Ivy League Universities like Wharton, MIT, IITs, IIMs, and NITs and with rich work experience in some of the biggest companies in the world.
• Wissen Technology has grown its revenues by 400% in these five years without any external funding or investments.
• Globally present with offices US, India, UK, Australia, Mexico, and Canada.
• We offer an array of services including Application Development, Artificial Intelligence & Machine Learning, Big Data & Analytics, Visualization & Business Intelligence, Robotic Process Automation, Cloud, Mobility, Agile & DevOps, Quality Assurance & Test Automation.
• Wissen Technology has been certified as a Great Place to Work®.
• Wissen Technology has been voted as the Top 20 AI/ML vendor by CIO Insider in 2020.
• Over the years, Wissen Group has successfully delivered $650 million worth of projects for more than 20 of the Fortune 500 companies.
We have served client across sectors like Banking, Telecom, Healthcare, Manufacturing, and Energy. They include likes of Morgan Stanley, MSCI, StateStreet, Flipkart, Swiggy, Trafigura, GE to name a few.
Website : www.wissen.com
Roles and Responsibilities:
● Design, architect, and drive implementation of entire products and key engineering features
● Plan and track the development and release schedules, and provide visible leadership in crisis
● Establish and follow best practices, including coding standards and technical task management
● Involve in the end-to-end architecture design and implementation
● Deal with a dynamic project or feature with changing requirements
● Recruit, motivate and develop a superior team, establish a clear definition of functional excellence and create a culture based on those practices
Experience and Skills you MUST have:
● Web application development and micro-services architecture using JavaScript, Python, and JavaScript libraries and ReactJs and other web technologies - HTML, CSS, and JS
● Experience with RDBMS or NoSQL Database technologies like MySQL, MongoDB, PostgreSQL, ElasticSearch, and Redis
● End to end deployment and DevOps using - Kubernetes, Docker, GCP Stack
● Knowledge of Jenkins, Prometheus, New Relic, and other tools
● Experience implementing testing platforms and unit tests
● Rock solid at working with third-party dependencies and debugging dependency conflict
Roles and Responsibilities:
· Support the design and implementation of performance management systems, including goal-setting, performance evaluations, and employee development plans.
· Need to conduct talent mapping aligned with the MHFA action plan.
· Handle the performance management cycle process from start to end and monitor timely and accurate completion of the appraisals (e.g. forms and templates, communications).
· Analyse performance data and generate reports to identify trends, opportunities, and areas for improvement.
· Provide guidance and support to the team on skill development, competencies and to assess skill gap
· Develop and work with new staff on Key Result Areas (KRAs) and Key Performance Indicator (KPIs) aligned with organizational goals
· To Develop and update job descriptions and job specifications.
· To keep job descriptions up-to-date, accurate and compliant with relevant details for all positions.
· Conduct and Coordinate the interview process, collaborating with hiring managers to understand their specific needs.
· To Monitor progress of tasks and key HR metrics.
· Develop individual career maps for each staff member, working closely with them to coach and support their development.
· Provide regular updates to management on the team's progress with their tasks and tie management performance accordingly.
· Work on building HR systems and in charge of the automation of HR activities, processes and information.
· Thorough understanding of the HRMS portal.
Job Requirements:
- Minimum of 5 to 7 years of relevant work experience in Human Resources with proven ability to manage a set of processes and to manage teams.
- Minimum of a Bachelor's degree in a relevant field is required e.g. Human Resources, Business Administration.
· Strong communication, interpersonal, and organizational skills.
· Strong problem-solving and decision-making abilities.
· Demonstrated ability to handle confidential information with discretion.
· Proficiency with Microsoft Office / Google Docs / Spreadsheet
Job Requirements:
1. Responsible for making outbound calls and regular follow-up on leads assigned.
2. Build a strong relationship/Trust with customers by Understanding the customer.
3. Process the Revenue generation by following Cold calling and follow-ups frequently.
4. Strong to give Demos/Presentations to the clients online and convert them to potential clients.
5. Strong enough to give revenue to the company and able to deliver results on time.
6. Motivated enough to do marketing Research on different CRM applications/software as per the client’s requirements.
7. Requirements, Explain the product or service to potential customers and suggest the right products to the customers.
8. Handling customer queries and resolving the issues related to them.
9. He/she should have great communication and convincing skills and be able to reach targets.
10. He/She should be okay to give the physical demos if necessary or if requested by the client in rare cases.
We are looking for an enthusiastic Sales Intern In the U.S.A who can run sales drive for Spacenos and help us obtain clients.
Skills Required
- Strong Interpersonal Skills.
- Strong Self Motivation.
- Strong Convincing Ability.
Roles and Responsibilities
- Carry out Sales Drive in the U.S.A for Spacenos.
- Observing and carrying out sales processes.
- Updating documents and sales records.
- Finding U.S.A clients and getting service contracts in software from them.
- Identifying potential weaknesses and offering improvement suggestions.
Payscale
- Commision based - 10% to 15% of the total revenue brought in by you.
About Us:
Spacenos is the fastest-growing start-up which is innovating in the finance, edtech and marketing domain since 2015 and won multiple awards and recognitions from more than 40+ MNCs and Fortune 500 companies. Our Clients are based out of the U.S.A and Australia. We are funded & Supported by Government of Karnataka, Angel Investors and International Grants.
Hiring Process:
- Apply for your CV and past work to be reviewed.
- Receive a telephonic interview or assessment upon filling the final step form.
- Receive offer letter if selected.
Apply soon, the earliest applicant would be preferred over the late applicants.
- Designs, develops, modifies, debugs, and evaluates programs for functional areas
- Analyzes existing programs or formulates logic for new systems
- Devises logic procedures
- Prepare Flowcharting
- Performs coding and tests/debugs programs.
- Develops Conversion and System implementation plans
- Prepares and obtains approval of system and programming of documentation
- Recommends changes in development, maintenance, and system standards
- Train users in conversion and implementation of system
- Communicate with end users and understands the requirements in clearly.
Skills & Qualifications:
- Bachelor’s or master’s degree in engineering / MCA with 5+ years of solid software development experience using .Net environment using C#, VB.NET, ASP.NET, ADO.NET.
- Experience working with Manufacturing Execution System (Camstar) is a plus.
- Experience working with Web services and XML/ XSLT.
- In Depth knowledge of MS-SQL 2005/2008 including coding of SPs.
- Has a Solid background of Object-Oriented Analysis and Design and the use of UML views and diagrams.
- Has the ability to design and document software applications with minimal supervision.
- Experience in multi-platform software Development (DOS, Windows).
- Experience in developing software applications in a multi-tier architecture.
- Experience in presentation layer development using JavaScript, HTML, DHTML, Ajax and CSS.
- Experience in WCF / MVC is a plus.
- Experience is in Source Controls like SVN / TFS.
- Able to handle all phases of SDLC.
Something we will like in you -
You enjoy the excitement of developing new software, mobile apps, and you have a vision for building stable, reliable, and performant systems.
You must have solid foundational knowledge in software development and debugging.
You might have a Computer Science or Engineering degree, or you might not. Your university is not what we're looking for. We care about what you can do at work and how you do it.
This is a remote job. You're free to work where you work best, anywhere in the world: home, co-working space, coffee shops.
Do you recognize yourself in these statements:
- You are comfortable under pressure, and you enjoy working on a broad array of projects with different technical requirements.
- You love unwinding tricky problems, finding the causes, and fixing them for good.
- You take pride in your work with or without accolades from others.
- You care about your coworkers and want to make their lives better.
- You enjoy working across teams to help ship new features and fix bugs.
- You approach your work with curiosity, enthusiasm, and tenacity.
Pay and benefits
- The salary for this position is INR 20000 - INR 30,000
We assess your seniority relative to the team at Shimbi Labs during the interviewing process. It doesn't matter how many years you worked before. - Work from anywhere.
- Allowance for the Internet connection.
- Laptop and power backup (After a year).
- 21 days paid leaves.
- Health insurance after a year with us (After a year).
- Installation / configuration / maintenance of AEM Author, Publisher, Apache webserver and Dispatcher module configs.
- Good understanding of Linux and Unix commands, Sightly, JSP, JavaScript
- Demonstrated ability to install, configure, maintain, upgrade, troubleshoot, repair, and support Adobe Experience Manager (AEM) and DAM.
- Support of AEM infrastructure with load-balanced, replicated and fail-over capabilities.
- Ability to monitor Adobe Experience Manager infrastructure and provide proactive support, problem management and root cause analysis.
- Implement best practices for infrastructure configuration, migration/deployment and backup.
- Integrating Adobe AEM 6.x/AEM/DAM with external applications.
- Support application deployment into the Adobe Experience Manager environments, DAM, configuring application needs, deploying code/content, troubleshooting and performance tuning.
- Understand and participate in change control and change management processes.
- Should be able to work independently or with minimum guidance.
- Experience in troubleshooting production environment issues and working closely with Development teams
- Experience with AEM administration, including user permissions, synchronization, sling, auditing, reporting, and workflows.












