
What's the opportunity?
We are looking for a Lead Application Support professional with excellent communication skills to join Sriggle, a company that develops SaaS-based software solutions for the travel industry.
Requirements
What will I be doing?
- Maintain customer relationships and satisfaction by providing exceptional service and ensuring we deliver value through our services.
- Serve as primary escalation contact for high priority support cases, including overall triage management.
- Ensure the adherence to SLAs, and Key Metrics according to Organization expectations and objectives.
- Coordinate with internal teams as needed to meet customer needs and requirements, while managing customer expectations.
- Hire and train support team to provide effective customer communications.
- Be proud of what you work on, obsess about the quality of the work you produce.
What skills do I need?
- 7+ years of experience in supporting web based enterprise applications.
- A technology centric background.
- Previous advanced support experience with data driven, web based applications.
- Proficient in database systems SQL and operating systems like windows workstation, Server OS. Knowledge on APIs and Integration would be plus.
- Strong logical, analytical and problem solving skills.
- Excellent communication skills in English.
- Can work in a fast paced, ever changing, startup environment.
Desired Experience
- Created and maintained comprehensive documentation, including detailed troubleshooting guides, operational runbooks and knowledge base articles.
- Conduct in-depth root cause analysis for recurring incidents, translating technical findings into actionable solutions
- Working experience of supporting applications in the SaaS/Travel domain

About Sriggle
About
Similar jobs
Wissen Technology is now hiring for a Java Developer - Bangalore with hands-on experience in Core Java, algorithms, data structures, multithreading and SQL.
We are solving complex technical problems in the industry and need talented software engineers to join our mission and be a part of a global software development team.
A brilliant opportunity to become a part of a highly motivated and expert team which has made a mark as a high-end technical consulting.
Required Skills:
- Exp. - 5 to 10 years.
- Experience in Core Java and Spring Boot.
- Extensive experience in developing enterprise-scale applications and systems. Should possess good architectural knowledge and be aware of enterprise application design patterns.
- Should have the ability to analyze, design, develop and test complex, low-latency client facing applications.
- Good development experience with RDBMS.
- Good knowledge of multi-threading and high-performance server-side development.
- Basic working knowledge of Unix/Linux.
- Excellent problem solving and coding skills.
- Strong interpersonal, communication and analytical skills.
- Should have the ability to express their design ideas and thoughts.
About Wissen Technology:
Wissen Technology is a niche global consulting and solutions company that brings unparalleled domain expertise in Banking and Finance, Telecom and Startups. Wissen Technology is a part of Wissen Group and was established in the year 2015. Wissen has offices in the US, India, UK, Australia, Mexico, and Canada, with best-in-class infrastructure and development facilities. Wissen has successfully delivered projects worth $1 Billion for more than 25 of the Fortune 500 companies. The Wissen Group overall includes more than 4000 highly skilled professionals.
Wissen Technology provides exceptional value in mission critical projects for its clients, through thought leadership, ownership, and assured on-time deliveries that are always first time right.
Our team consists of 1200+ highly skilled professionals, with leadership and senior management executives who have graduated from Ivy League Universities like Wharton, MIT, IITs, IIMs, and NITs and with rich work experience in some of the biggest companies in the world.
Wissen Technology offers an array of services including Application Development, Artificial Intelligence & Machine Learning, Big Data & Analytics, Visualization & Business Intelligence, Robotic Process Automation, Cloud, Mobility, Agile & DevOps, Quality Assurance & Test Automation.
We have been certified as a Great Place to Work for two consecutive years (2020-2022) and voted as the Top 20 AI/ML vendor by CIO Insider.
Company: Snaptics
Job title: UI UX Designer
Job type: Full time
Location: Hyderabad
Work schedule: 6 days (week end off)
Shift timings: 10:00am-6:30pm
Eligibility: Any degree
Experience:1+years
UI UX Designer Role
Certain things are mentioned in UI/UX designer job descriptions as UI/UX designer roles:
- Evaluate and collect all user requirements, and collaborate with product engineers and managers.
- To illustrate design concepts, use sitemaps, process flows, and storyboards.
- Create graphic user interface elements such as tabs, widgets, and menus.
UI/UX Designer Job Responsibilities
- Collect and evaluate user requirements with the help of product managers and engineers.
- Use storyboards, process flows, and sitemaps to illustrate design concepts.
- Menus, tabs, and widgets are examples of graphic user interface elements.
- Make page navigation buttons and search fields.
- Create UI mockups and prototypes that clearly show how sites work and look.
- Make unique graphic designs.
- Rough draughts should be prepared and presented to internal teams and key stakeholders.
- Identify and resolve UX issues.
- Make layout changes based on user feedback. Follow font, color, and image style guidelines.
- Design Tools
- UI/UX designers use a variety of design tools and software to create mockups, prototypes, and final designs. Common design tools include Adobe XD, Sketch, Figma, InVision, Axure RP, and more.
- By mastering these skills, UI/UX designers can create exceptional digital experiences that delight users and drive business success.
#masstort specialist!
We're looking for an experienced professional to handle complex masstort litigation, manage multiple cases, and effectively communicate with clients. Your expertise will be crucial in navigating intricate legal issues and achieving successful outcomes. If you have a strong background in masstort law, excellent organizational skills, and a passion for justice, we want to hear from you. This is a fantastic opportunity to make a significant impact and grow your career in a dynamic and supportive environment.
We are looking to hire an experienced AngularJS Developer to join our dynamic team.
To ensure success as an AngularJS Developer, you should have extensive knowledge of theoretical software engineering, be proficient in JavaScript, HTML, and CSS, and have excellent project management skills.
- Proficient understanding of Angular
- Experience of working on DOM based JavaScript frameworks.
- Experience with JavaScript, HTML, CSS and jQuery.
- Familiarity with ticketing tools JIRA & Trello.
Excellent in analytical and multitasking skills. - UX (Front-End) development.
- Ability to work with a team of developers, communicating professionally and effectively.
- Immediate joiners with 5 to 10 years of experience.
- Should have team leading experience.
- Should be keen to work as a Developer.
- Java, Spring boot and Design patterns are key areas where they should be excellent.
- Good communication skills is a mandate.
- Should be willing to work on alternate Saturdays (10 AM to 4:30 PM).
- They will have to relocate to Chennai.
- Strong SQL skills, Postgres SQL database knowledge.
- Cloud Experience in deployment (CI/CD)
- Unit Test case
- Angular – good to have
The ideal candidate should have a strong foundation in computer science and a passion for building high-quality solutions. The role requires hands-on experience in designing, developing, and implementing scalable and high-performance mobile applications (company is looking for an employee to build a chat application from scratch)
Responsibilities:
1. Design, develop, and maintain a mobile application
2. Write clean, scalable, and maintainable code that
adheres to best practices and industry standards
3. Test applications to ensure they meet customer requirements and are free from defects
4. Implement security and data protection measures in applications
5. Troubleshoot and debug software applications
Requirements:
1. Bachelor's degree in Computer Science or a related field
2. Experience in developing applications using Java, and Javascript.
3. Strong understanding of the software development life cycle (SDLC) and Agile methodologies
4. Experience with front-end technologies such as HTML, CSS, and JavaScript
5. Experience with database design and management, particularly with MongoDB
6. Excellent debugging and troubleshooting skills
7. Strong communication and teamwork skills
Job Description:
- Meeting with the development team to discuss user interface ideas and applications.
- Reviewing application requirements and interface designs.
- Identifying web-based user interactions.
- Developing and implementing highly responsive user interface components using React concepts.
- Writing application interface codes using JavaScript following React.js workflows.
- Understanding of React.js and its core principles.
- Familiar with newer specifications of ES6 and RESTful APIs.
- Debugging browser-based and performance testing software.
- Troubleshooting interface software and debugging application codes.
- Developing and implementing front-end architecture to support user interface concepts.
- Monitoring and improving front-end performance.
- Documenting application changes and developing updates.
Reporting Structure:
- This position reports to the Team Leader - Technology.
Job Specifications:
- Bachelor’s Degree in Computer Science, Information Technology, or a similar field.
- 3+ years of working with complex front-end development in HTML/CSS/JavaScript/Sass/Less, AJAX and JSON.
- 3+ years of working with React.js is a must.
- Knowledge of React tools including React.js, Webpack, Enzyme, Redux, Context API, and Flux performance testing frameworks including Mocha and Jest.
- Excellent communication and interpersonal skills.
- Strong problem solving, analytical, decision making and technical ability.
Understand business problems and translate business requirements into technical requirements.
Conduct complex data analysis to ensure data quality & reliability i.e., make the data talk by extracting, preparing, and transforming it.
Identify, develop and implement statistical techniques and algorithms to address business challenges and add value to the organization.
Gather requirements and communicate findings in the form of a meaningful story with the stakeholders.
Build & implement data models using predictive modelling techniques. Interact with clients and provide support for queries and delivery
adoption.
Lead and mentor data analysts.
What we are looking for-
Apart from your love for data and ability to code even while sleeping you would need the following.
Minimum of 02 years of experience in designing and delivery of data science solutions.
You should have successful projects of retail/BFSI/FMCG/Manufacturing/QSR in your kitty to show-off.
Deep understanding of various statistical techniques, mathematical models, and algorithms to start the conversation with the data in hand.
Ability to choose the right model for the data and translate that into a code using R, Python, VBA, SQL, etc.
Bachelors/Masters degree in Engineering/Technology or MBA from
Tier-1 B School or MSc. in Statistics or Mathematics.
Designation: Software Engineer II
Experience: 4+ years
Work Location: Marathahalli Outer Ring Road, Bengaluru
About the role:
At Bizongo, we believe in delivering excellence which drives business efficiency for our customers. As a Software Engineer at Bizongo, you will be working on developing the next generation of technology that will impact how businesses take care of their process and derive process efficiency. We are looking for engineers who can bring fresh ideas, function at scale and are passionate about technology. We expect our engineers to be multi-dimensional, display leadership and have a zeal for learning as well as experimentation as we push business efficiency through our technology. As a Software Engineer in Test, you’ll be testing complex scenarios, end-to-end, using automation frameworks like Selenium.
Must-haves:
-
Proficiency in either Java or Python.
-
At least 4 years of experience in working on automated testing frameworks like Selenium, Cucumber.
-
Excellent understanding of Feature, Regression, and Smoke Testing.
-
Clear understanding of RESTFul API’s and building test frameworks for the same
-
Excellent in finding testing scenarios, catching corner cases of the feature that you would be testing.
-
Ability to Manage and Test different Projects simultaneously.
-
Tech/ BS in Computer Science (or have done relevant courses for the same)
-
Good in analysis and solving problems.
-
Excellent verbal and written communication skills.
-
Passionate about working in a startup.
It would be a plus if:
-
If you have built an automated test framework for at least one product from the scratch
-
Understanding of how the web works
-
Understanding of MVC frameworks like Ruby on Rails, Python Django
Key Responsibilities :
-
Understand the design and end-to-end workflow of the feature/product specifications.
-
Coming up with all the testing scenarios even before the start of development, after going through the design and specifications
-
Keeping the test suite up to date with the latest changes
-
Documentation - Keeping all the testing scenarios in the documented format so that anyone can test the scenarios manually if required
-
Key role in keeping the production bugs count to zero
Why work with us ?
-
Opportunity to work with "India's leading B2B" E-commerce venture. The company grew its revenue by more than 5.5x last year to reach to a 350 Cr annual revenue run rate scale. We invite you to be part of the upcoming growth story of B2B sector through Bizongo
-
Opportunity to work with most dynamic individuals in Asia recognized under Forbes 30 Under 30 and industry stalwarts from across companies like Microsoft, Paypal, Gravitas, Parksons, ITC, Snapdeal, Fedex, Deloitte and HUL Bizongo is featured in LinkedIn Top Startups 2019: The 25 hottest Indian companies to work for!
-
Working in Bizongo translates into being a part of a dynamic start-up with some of the most enthusiastic, hardworking and intelligent people in a fast paced and electrifying environment
-
Bizongo has been awarded as the most Disruptive Procurement Startup of the year - 2017
-
This year, Bizongo was awarded the highly prestigious & internationally acclaimed 'The DieLine Award' under the Sustainable Packaging category
-
Being a company that is expanding itself every day and working towards exploring newer avenues in the market, every employee grows with the company
-
The position provides a chance to build on existing talents, learn new skills and gain valuable experience in the field of Ecommerce
About the Company:
Company Website: www.bizongo.com
About Bizongo:
-
Bizongo is India's largest multi-category technology-driven packaging platform. We are one of the largest B2B e-commerce players in the country. Bizongo's distinctive business model is a unified platform that solves design, development, and procurement problems for every packaging category. On top of this vision resides a stack of connected technology platforms that facilitate efficient business processes to provide an end-to-end experience which a focus on providing optimized technology-driven supply chain solutions. The place where creativity and technology converge is where transformation happens. With these elements put together, Bizongo is disrupting the market, enabling efficiency and bringing convenience in businesses.
-
Packaging has the untapped potential to fit into this space. It is ubiquitous, it is unique, and it is used by diverse industries like FMCG, E-commerce, Automobiles, Pharmaceuticals, and many more. This has made it an ideal means for Bizongo to put their belief into action and create a platform for everything packaging.
Bizongo serves 100+ enterprise customers across a wide range of industries and is providing packaging solutions to leading brands like Amazon, Johnson & Johnson, Tata Cliq, & Mondelez to name a few. -
Bizongo is a Series C funded startup and backed by marquee investors like Accel, B Capital, Chiratae Ventures, Schroder Adveq & International Finance Corporation (IFC). To be featured in Linkedin Top 25 startups and recognition by Forbes 30 under 30 Asia just validated our business model and affirmed our core beliefs.
Additional Perks:
-
Medical Insurance
-
Flexible Work hours
-
Work from Home
-
Casual Dress Code
-
Recreational Facility











