Lead AI Engineer

About Us

We are a company where the ‘HOW’ of building software is just as important as the ‘WHAT.’ We partner with large organizations to modernize legacy codebases and collaborate with startups to launch MVPs, scale, or act as extensions of their teams. Guided by Software Craftsmanship values and eXtreme Programming Practices, we deliver high-quality, reliable software solutions tailored to our clients' needs.

We thrive to: 

• Bring our clients' dreams to life by being their trusted engineering partners, crafting innovative software solutions.
• Challenge offshore development stereotypes by delivering exceptional quality, and proving the value of craftsmanship.
• Empower clients to deliver value quickly and frequently to their end users.
• Ensure long-term success for our clients by building reliable, sustainable, and impactful solutions.
• Raise the bar of software craft by setting a new standard for the community.

Job Description

This is a remote position.

Our Core Values

• Quality with Pragmatism: We aim for excellence with a focus on practical solutions.  
• Extreme Ownership: We own our work and its outcomes fully.  
• Proactive Collaboration: Teamwork elevates us all.  
• Pursuit of Mastery: Continuous growth drives us.  
• Effective Feedback: Honest, constructive feedback fosters improvement.  
• Client Success: Our clients’ success is our success.   

Experience Level

This role is ideal for engineers with 4+ years of hands-on software development experience, particularly in Ruby on Rails at scale.  

Role Overview

If you’re a Software Craftsperson who takes pride in clean, test-driven code and believes in Extreme Programming principles, we’d love to meet you. At Incubyte, we’re a DevOps organization where developers own the entire release cycle, meaning you’ll get hands-on experience across programming, cloud infrastructure, client communication, and everything in between. Ready to level up your craft and join a team that’s as quality-obsessed as you are? Read on!   

What You'll Do 

• Write Tests First: Start by writing tests to ensure code quality 
• Clean Code: Produce self-explanatory, clean code with predictable results 
• Frequent Releases: Make frequent, small releases 
• Pair Programming: Work in pairs for better results 
• Peer Reviews: Conduct peer code reviews for continuous improvement 
• Product Team: Collaborate in a product team to build and rapidly roll out new features and fixes 
• Full Stack Ownership: Handle everything from the front end to the back end, including infrastructure and DevOps pipelines 
• Never Stop Learning: Commit to continuous learning and improvement  

What We're Looking For

• Expertise in Ruby on Rails, Test Driven Development, React, React.js or JavaScript, and TypeScript 
• Strong skills in object-oriented programming, data structures, algorithms, and software engineering methodologies 
• Ability to design and develop web architecture and optimize existing infrastructure 
• Experience working in Agile and eXtreme Programming methodologies within a continuous deployment environment 
• Interest in mastering technologies like web server ecosystems, relational DBMS, TDD, CI/CD tools 
• Knowledge of server configuration and deployment infrastructure 
• Experience using source control, bug tracking systems, writing user stories, and technical documentation  

Benefits

What We Offer 

• Dedicated Learning & Development Budget: Fuel your growth with a budget dedicated solely to learning.  
• Conference Talks Sponsorship: Amplify your voice! If you’re speaking at a conference, we’ll fully sponsor and support your talk. 
• Cutting-Edge Projects: Work on exciting projects with the latest AI technologies   
• Employee-Friendly Leave Policy: Recharge with ample leave options designed for a healthy work-life balance. 
• Comprehensive Medical & Term Insurance: Full coverage for you and your family’s peace of mind. 
• And More: Extra perks to support your well-being and professional growth. 

Work Environment 

• Remote-First Culture: At Incubyte, we thrive on a culture of structured flexibility — while you have control over where and how you work, everyone commits to a consistent rhythm that supports their team during core working hours for smooth collaboration and timely project delivery. By striking the perfect balance between freedom and responsibility, we enable ourselves to deliver high-quality standards our customers recognize us by. With asynchronous tools and push for active participation, we foster a vibrant, hands-on environment where each team member’s engagement and contributions drive impactful results. 
• Work-In-Person: Twice a year, we come together for two-week sprints to collaborate in person, foster stronger team bonds, and align on goals. Additionally, we host an annual retreat to recharge and connect as a team. All travel expenses are covered. 
• Proactive Collaboration: Collaboration is central to our work. Through daily pair programming sessions, we focus on mentorship, continuous learning, and shared problem-solving. This hands-on approach keeps us innovative and aligned as a team. 

Incubyte is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Title: Client Success & Content Lead

Location: Mumbai/Delhi NCR candidates only

Work Mode: Remote

Shift Timings: Rotational Shift (US + Domestic)

Experience: 4–8 years

Industry: B2B SaaS | Sales Enablement | Learning & Development

About Master-O

Master-O is a next-generation sales enablement and microskill learning platform that empowers frontline teams through gamification, AI-driven coaching, and continuous performance reinforcement.

Our platform is trusted by leading enterprises in financial services, retail, pharma, consumer goods, telecom, automobile, BFSI, construction and others to drive measurable business outcomes across sales readiness, productivity, and execution excellence.

As we scale our enterprise footprint, especially with North American clients; we are looking for a Client Success & Content Lead who can own both content excellence and client outcomes.

Role Overview

The Client Success & Content Lead will play a critical role at the intersection of our content strategy, client success, and stakeholder management. This individual will be responsible for designing impactful learning content while acting as a trusted partner to the North American enterprise clients—ensuring adoption, engagement, and measurable ROI from the Master-O platform.

This role is ideal for professionals with a client-facing background in L&D, Process Training, Instructional design, or Enterprise Client success, particularly within B2B SaaS environments.

Key Responsibilities

Client Success & Stakeholder Management

• Act as the primary point of contact for Enterprise clients, ensuring seamless onboarding, engagement, and long-term success on the Master-O platform
• Build and manage relationships with senior client stakeholders, including L&D Heads, Sales Leaders, HR, and Enablement Teams
• Understand client learning needs and translate them into effective content strategies
• Conduct regular client cadence calls, performance discussions, and success planning sessions
• Collaborate with internal product, sales, and tech teams to resolve client needs and drive adoption
• Handle clients across multiple geographies, including large US-based organizations, requiring flexibility with rotational shifts

Content Strategy & Creation

• Lead the end-to-end content lifecycle—from needs analysis and instructional design to content creation and optimization
• Design high-impact, outcome-driven learning content such as sales playbooks, product training, microlearning modules, assessments, and simulations
• Ensure content aligns with adult learning principles, enterprise standards, and Master-O’s gamified learning philosophy
• Customize content for different industries, roles, and enterprise use cases
• Review and continuously enhance content effectiveness using learner engagement and performance data

Required Skills & Experience

·      4–8 years of full-time experience in Content Creation, Learning & Development, Training, or Client Success roles

·      Strong experience working with external stakeholders and enterprise clients

·      Prior experience in B2B SaaS companies is highly preferred

·      Exposure to enterprise-level corporate clients, especially US-based organizations, is a strong plus

·      Proven ability to design and deliver learning content for business impact, not just knowledge transfer

·      Excellent communication, presentation, and relationship management skills

·      Strong understanding of sales enablement, L&D frameworks, or capability building programs

·      Ability to work independently in a remote setup and manage rotational shifts effectively

What You’ll Get

• Opportunity to work with both: Pan-India and Global enterprise brands
• High ownership role with direct impact on customer outcomes and revenue growth
• Exposure to cutting-edge AI-driven learning and sales enablement technology
• Fast-paced environment with room to grow into a leadership role
• Competitive compensation aligned with experience

Backend Developer responsible for managing back-end services and the interchange of data between the server and the users.

Your primary focus will be the development of all server side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end.

We are looking to recruit a candidate for a role that will require:

• Create and consume restful APIs
• Design, develop, and maintain internal and external applications
• Build efficient, testable, and reusable modules
• Write high quality, structured application/interface code and documentation
• Identify solutions through research and collaboration that resolves the root of problems as they arise
• Define functional and technical requirements for application software to develop skills and knowledge
• Troubleshoot, test and maintain the core product software and databases to ensure strong optimization and functionality
• Contribute in all phases of the development lifecycle

Requirement

∙ Proficient in Node.JS

∙ 2+ years’ experience designing, querying, and updating databases in MySQL/nosql 

∙ Passion for best design and coding practices and a desire to develop new bold ideas

∙ Good to have knowledge of AWS, Redis, ElasticSearch

Education: Min. Graduate in related discipline

Work experience: 2 years relevant experience

Job Description:

- Experience with Java 4 to 8 years, Spring Boot, Microservices, Angular, Docker, and Kubernetes

Knowledge of multi-threading concepts, TCPIP, databases, and REST-based JSON APIs

- Experience with build and deployment tools: Maven, Git, JUnit

- Experience building and working with DevOps Toolchains (Github actions, Jenkins)

Experience with responsive UI development

Demonstrates great communication skills and initiative to solve problems and convey solutions to peers and product owners.

Experience with the scrum process

Experience with event-driven architecture.

Knowledge of UI testing and continuous integration

Working knowledge of TDD TDD mindset

- Pair Programming experience

Functional knowledge of the Accounts Payable domain is an added advantage.

Job Title: .NET Developer

Location: Kolkata, Remote

Job Type: Full-time

Experience: 3-7 years

Job Description:

We are seeking an experienced .NET Developer to join our dynamic team. The ideal candidate will have a minimum of 3 years of hands-on experience in .NET development. The role involves working closely with our software development team to design, develop, test, and deploy high-quality .NET applications.

Responsibilities:

·        Develop, test, and maintain high-quality .NET applications using C# and ASP.NET.

·        Collaborate with cross-functional teams to define, design, and ship new features.

·        Participate in all phases of the software development lifecycle (SDLC), including requirements analysis, design, coding, testing, debugging, and deployment.

·        Implement best practices and coding standards to ensure robust and scalable solutions.

·        Troubleshoot and debug issues to maintain the stability and performance of existing applications.

·        Stay updated with the latest technologies, trends, and developments in .NET development.

·        Help fellow team members and provide technical guidance and support as needed.

·        Contribute to code reviews and provide constructive feedback to ensure code quality and maintainability.

·        Collaborate with stakeholders to gather requirements and translate business needs into technical solutions.

·        Document technical specifications, system architecture, and development processes.

Eligible Criteria:

·        Effective communication skills, both verbal and written.

·        Bachelor's degree in Computer Science, Engineering, or a related field.

·        Minimum of 3 years of professional experience in .NET development.

·        Proficiency in C#, ASP.NET, MVC, Web API, and SQL Server.

·        Proficiency in Azure cloud & related environments

·        Experience with front-end technologies such as HTML5, CSS3, JavaScript, jQuery, and ReactJS.

·        Strong understanding of object-oriented programming (OOP) principles and design patterns.

·        Experience with Agile methodologies and working in a collaborative team environment.

·        Excellent problem-solving skills and attention to detail.

·        Ability to work independently and as part of a team, with a proactive and positive attitude.

·        Familiarity with version control systems such as Git or SVN is a plus.

·        Certifications in .NET development or related technologies are desirable but not required.

Benefits: Salary as per Market standard, PF, Medical insurance for permanent employees. 

About us:

HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.

We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.

To know more, Visit! - https://www.happyfox.com/

We’re looking for an experienced Technical Lead – Frontend Engineer to join our growing engineering team to help build and maintain HappyFox’s product offerings. 

What you can expect as a Technical Lead at HappyFox:

• You will consistently ship features and improvements and lead a team of engineers working on our product roadmap.
• You will oversee software architecture, Git workflows, and CI/CD processes and perform code reviews to ensure exceptional code quality.
• You will actively work towards identifying, minimizing, and managing technical debt in the codebase.
• You will improve the development experience and the quality of the codebase. 
• You will define our internal standards for coding style, maintainability, and best practices for a large-scale web application. 
• You will uphold the best practices and coding standards for the team through code review and technical feedback.
• You will take responsibility for key technical architecture and design decisions.
• You will take ownership of the stability and performance of the services that you work on.
• You will contribute to the strategic vision and long-term roadmap in your area of expertise.

You should apply if:

• You have 2+ years of experience in a technical lead role designing and building single-page web applications.
• You have 8+ years of relevant professional experience in building web applications with javascript frameworks like Ember.js or React.js.
• You have deep knowledge of HTML, CSS, and JavaScript
• You have experience building single-page apps and a good understanding of the best practices and coding patterns.
• You have a passion to dig into technically complex problems to troubleshoot and figure out a solution.
• You have a desire to continuously improve and ship the best quality product.
• You have a pragmatic approach to making sure technical decisions align with actual business needs.
• You have a good understanding of the trade-offs when building for product value, reliability, or performance.
• You have excellent communication skills with the ability to discuss and explain your point of view clearly and effectively.

• Experience of working with any reputed Advertising agency or design studio
• Possession of creative flair, versatility, conceptual/visual ability and originality
• Demonstrable graphic design skills with a good portfolio
• Ability to interact, communicate and present ideas
• Up to date with industry leading software and technologies
• Professionalism regarding time, costs and deadlines
• Good esthetic sense, style and exposure to outer world is expected
• Able to make artworks & print files

• Build enduring relationships with the clients and display an understanding of the client, industry, and business environment.

• Responsible for the P&L of the department.
• Track and review the entire operations process, weighing them against the set business targets in order to determine the effectiveness of any initiatives and implement necessary changes and solutions.
• Ensuring high-quality customer experience with brief understanding and validation to design project development and coordination from concept to execution stages.
• Take complete ownership of projects from start to finish. Manage customer negotiations and payment.
• Work closely with the client and your interior design and execution team to finalize the home design, 3D designs, and GFC (Good for Construction) Ensure the highest level of Design quality along with client satisfaction is maintained.
• Collaborate with the team and be accountable for all deliverables of team members.
• Develop strategic short/ long range plans to ensure on-time project completion.
• Devise project management guidelines, review projects with various stakeholders, coordinate staffing/scheduling, evaluate commercial project contracts, and establish milestones Plan, monitor and analyze key metrics for the day-to-day performance of the operations to ensure efficient and timely completion of projects.
• Collaborate with leadership in the development of performance goals and long-term operational plans.
• Maximize efficiency and productivity through extensive process analysis and interdepartmental collaboration.
• Set strategic goals for operational efficiency and increased productivity such as developing at least 10 vendors in each category and complete their onboarding.
• Hire and grow the team as per the organization's requirements with Human Resources.
• Analyze current operational processes and performance, recommending solutions for improvement.
• Develop, implement, and monitor day-to-day operational systems and processes that provide visibility into goals, progress and obstacles. 
• Build and maintain relationships with all department heads, external partners, and vendors to make decisions regarding operational activity and strategy.
• Devise strategies to ensure the growth of programs enterprise-wide, identifying and implementing process improvements that will maximize output and minimize.
• Uphold local governmental policies and standards, ensuring legislative regulations are followed for all.