L2 Application support analyst

CRMIT Solutions is a leading CRM Solutions Provider specializing in AI-led digital transformation and decision transformation solutions, all powered by Customer360++ (a proprietary AI and decision science framework). The flagship Application Success Value Plan (ASVP) leverages decision science and agentic AI techniques with considerable value-for-money-and-time.

Salesforce Developer

Job Type: Full-time | Location: Bengaluru, India

Job Description:

The Salesforce Developer will be responsible for the design, development, implementation, and support of customized solutions within the Salesforce platform. This role will play a critical part in ensuring scalable, high-performance implementations that align with CRMIT’s business objectives. The ideal candidate will have strong hands-on experience with Apex, LWC, Visualforce, and integration technologies.

Key Responsibilities:

• Develop Apex (classes and triggers), Lightning Components, and Visualforce to meet business requirements.
• Application development including Lightning Web Components and Visualforce pages.
• Create and execute unit, integration, and user acceptance test plans.
• Support Salesforce Administrator in configuration-related activities as needed.
• Contribute to technical documentation and design discussions.
• Take ownership of release cycles to implement and deploy new or updated applications.
• Analyze functional requirements and translate them into technical solutions.
• Address production issues and debug problems reported by end users.

Desired Skills and Experience:

• Education: Bachelor's/Postgraduate degree or equivalent professional qualification.
• Experience: 4+ years of experience in Salesforce configuration and development.
• Technical Knowledge:
• Experience in Apex, Visualforce, Lightning Web Components, and JavaScript.
• Experience working with Sales Cloud, Service Cloud, and Experience Cloud.
• Good understanding of custom object design, workflows, validation rules, approval processes, and reports.
• Familiarity with integrations and Salesforce best practices.
• Communication: Strong interpersonal and collaboration skills.

• Certifications:
• Salesforce Certified Administrator
• Salesforce Certified Platform App Builder
• Salesforce Certified Platform Developer I

Job Benefits:

• Competitive pay package and compensation plan.
• Opportunity to work with a leading AI-first CRM solutions provider and contribute to client success.

What you will do:

• Understand the process of CaaStle business teams, KPIs, and pain points
• Build scalable data products, self-service tools, data cubes to analyze and present data associated with acquisition, retention, product performance, operations, client services, etc.
• Closely partner with data engineering, product, and business teams and participate in requirements capture, research design, data collection, dashboard generation, and translation of results into actionable insights that can add value for business stakeholders
• Leverage advanced analytics to drive key success metrics for business and revenue generation
• Operationalize, implement, and automate changes to drive data-driven decisions
• Attend and play an active role in answering questions from the executive and/or business teams through data mining and analysis

We would love for you to have:

• Education: Advanced degree in Computer Science, Statistics, Mathematics, Engineering, Economics, Business Analytics or related field is required
• Experience: 2-4 years of professional experience
• Proficiency in data visualization/reporting tools (i.e. Tableau, Qlikview, etc.)
• Experience in A/B testing and measure performance of experiments
• Strong proficiency with SQL-based languages. Experience with large scale data analytics technologies (i.e., Hadoop and Spark)
• Strong analytical skills and business mindset with the ability to translate complex concepts and analysis into clear and concise takeaways to drive insights and strategies
• Excellent communication, social, and presentation skills with meticulous attention to detail
• Programming experience in Python, R, or other languages
• Knowledge of Data mining, statistical modeling approaches, and techniques

CaaStle is committed to equality of opportunity in employment. It has been and will continue to be the policy of CaaStle to provide full and equal employment opportunities to all employees and candidates for employment without regard to race, color, religion, national or ethnic origin, veteran status, age, sexual orientation, gender identity, or physical or mental disability. This policy applies to all terms, conditions and privileges of employment, such as those pertaining to training, transfer, promotion, compensation and recreational programs.

• Please be specific with the required skill set while sourcing profiles. We require candidates with the following skills. Front end (jQuery, HTML5, Angular JS)+ Middleware (java 8 & Above, Spring boot)

12+ years of experience in a senior design role within a media agency or similar environment, with a focus on corporate branding and packaging design.

- Proven track record of leading successful corporate branding and packaging design projects, with a portfolio that showcases your creative prowess.

- Bachelor's or Master's degree in Design, Visual Arts, or a related field is required.

- Proficiency in design software such as Adobe Creative Suite, Sketch, Figma, etc.

- Demonstrates professionalism, confidence, and composure in high-pressure situations.

- Possesses strong organizational skills and an adaptable mindset to accommodate evolving project

Requirements.

- Has a keen attention to detail.

- Takes initiative and actively contributes ideas.

- Presents confidently in high-level client meetings, presentations, and pitches.

- Displays curiosity and encourages it within the team.

- Receives and provides feedback positively, while also guiding junior team members.

- Maintains a passion for learning new skills and encourages team members to do the same.

- Earns high trust and respect from both clients and colleagues.

We are looking for a resilient, empathic Business Development Executive to contribute to the growth of our company. Business development executives are responsible for finding and retaining clients, encouraging extant clients to purchase added products or features, and remaining abreast of changes in consumption.

Job Description:

• 5-8 years of experience as business analyst preferably with some experience in healthcare domain
• Experience in capturing/ defining requirements and creating business requirements document/ software requirements specifications
• Extensive and hands on experience in creating wireframes using tools like Visio etc.
• Experience in communicating with stakeholders across the board, including clients, business team, and the development team to make sure the goals are clear and the vision is aligned with business objectives
• Experience as a BA in software development/ implementation projects is a must
• Experience in creating and prioritizing the list of user stories/ backlog items and prioritize them based on the overall strategy and business objectives
• Experience in overseeing the development of the product and taking necessary steps to keep the project on track
• Strong communication skills, documentation skills. Excellent PPT, word and excel skills are a must

 Good to have

• Have worked with hospitals or outpatient clinics or public sector healthcare entities
• BA may have to travel for a few weeks Internationally

Job Description

SUMMARY

We are looking for a Angular Developer (Angular Experts) responsible for managing the interchange of data between the server and the users.

• Integration of user-facing elements developed by front-end developers with server-side logic
• Writing reusable, testable, and efficient code
• Implementation of security and data protection
• Participate on project teams as needed to develop and deploy software solutions to meet business requirements
• Create and deploy cloud-hosted web applications and content management systems as well as internal tools and frameworks
• Participate in AGILE project methodology and conform to coding standards including git workflow and code reviews.

REQUIREMENTS

• Strong proficiency with JavaScript
• Experience in creating and deploying cloud-based web applications.
• Good at Jade, EJS,
• Good at CSS preprocessors (such as Stylus, Less, etc depending on your technology stack)
• Front-end technologies, such as HTML5, and CSS3
• User authentication and authorization between multiple systems, servers, and environments
• Integration of multiple data sources and databases into one system
• Understanding differences between multiple delivery platforms, such as mobile vs. desktop
• Creating database schemas that represent and support business processes
• Implementing automated testing platforms and unit tests
• Proficient understanding of code versioning tools, such as Git
• PLUS - experience with React.JS, React Native, vue.js JavaScript framework * Experience with Amazon Web Services
• PLUS - experience with Jenkins or other Continuous Integration tools

Job Description

We are looking for a React Native developer interested in building performant mobile apps on both the iOS and Android platforms. You will be responsible for architecting and building these applications, as well as coordinating with the teams responsible for other layers of the product infrastructure. Building a product is a highly collaborative effort, and as such, a strong team player with a commitment to perfection is required.

Responsibilities

• Build pixel-perfect, buttery smooth UIs across both mobile platforms.
• Leverage native APIs for deep integrations with both platforms.
• Diagnose and fix bugs and performance bottlenecks for performance that feels native.
• Reach out to the open source community to encourage and help implement mission-critical software fixes—React Native moves fast and often breaks things.
• Maintain code and write automated tests to ensure the product is of the highest quality.
• Transition existing React web apps to React Native.
• Firebase and cloud function expereince would be huge plus

Skills

• Firm grasp of the JavaScript (and TypeScript ) language and its nuances, including ES6+ syntax
• Knowledge of (functional or object-oriented) programming
• Ability to write well-documented, clean Javascript code
• Rock solid at working with third-party dependencies and debugging dependency conflicts
• Familiarity with native build tools, like XCode, Gradle (Android Studio, IntelliJ)
• Understanding of REST APIs, the document request model, and offline storage
• Experience with automated testing suites, like (Jest or Mocha)