Kong Admin Support Engineer at whitewhale software solution · Mumbai · 3 - 4 years · ₹8L - ₹10L / yr · Profitable · Posted 31 Mar 2026

Job Summary
An experienced Kong Admin Support Engineer is required to manage administration, support, and enhancement of the Kong API Gateway platform. The role involves handling custom plugin development, portal customization, troubleshooting, and ensuring secure and scalable API management in a production environment.
Key Responsibilities
- Provide L2/L3 administration and support for Kong API Gateway.
- Manage installation, configuration, upgrades, and performance tuning of Kong components.
- Develop and maintain custom Kong plugins based on business requirements.
- Customize and enhance the Developer Portal including UI, workflows, and integrations.
- Monitor API traffic, logs, and gateway health; resolve incidents and performance issues.
- Implement security policies such as authentication, rate limiting, and access control.
- Collaborate with development, DevOps, and infrastructure teams for deployments and releases.
- Maintain documentation, runbooks, and operational procedures.
Required Skills & Qualifications
- Minimum 3+ years of experience in Kong administration/support.
- Strong experience in custom plugin development using Lua or relevant technologies.
- Hands-on experience with Kong Developer Portal customization and management.

Similar jobs (10)
Position: DevOps Engineer / Senior DevOps Engineer
Experience: 3 to 6 Years
Key Skills: AWS, Terraform, Docker, Kubernetes, DevSecOps pipeline
Job Description:
- AWS Infrastructure: Architect, deploy, and manage AWS services like EC2, S3, RDS, Lambda, SageMaker, API Gateway, and VPC.
- Networking: Proficient in subnetting, endpoints, NACL, security groups, VPC flow logs, and routing.
- API Management: Design and manage secure, scalable APIs using AWS API Gateway.
- CI/CD Pipelines: Build and maintain CI/CD pipelines with AWS CodePipeline, CodeBuild, and CodeDeploy.
- Automation & IaC: Use Terraform and CloudFormation for automating infrastructure management.
- Containerization & Kubernetes: Expertise in Docker, Kubernetes, and managing containerized deployments.
- Monitoring & Logging: Implement monitoring with AWS CloudWatch, CloudTrail, and other tools.
- Security: Apply AWS security best practices using IAM, KMS, Secrets Manager, and GuardDuty.
- Cost Management: Monitor and optimize AWS usage and costs.
- Collaboration: Partner with development, QA, and operations teams to enhance productivity and system reliability.
About MyOperator
MyOperator is a Business AI Operator, a category leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.
Job Summary
We are looking for a skilled and motivated DevOps Engineer with 3+ years of hands-on experience in AWS cloud infrastructure, CI/CD automation, and Kubernetes-based deployments. The ideal candidate will have strong expertise in Infrastructure as Code, containerization, monitoring, and automation, and will play a key role in ensuring high availability, scalability, and security of production systems.
Key Responsibilities
- Design, deploy, manage, and maintain AWS cloud infrastructure, including EC2, RDS, OpenSearch, VPC, S3, ALB, API Gateway, Lambda, SNS, and SQS.
- Build, manage, and operate Kubernetes (EKS) clusters and containerized workloads.
- Containerize applications using Docker and manage deployments with Helm charts
- Develop and maintain CI/CD pipelines using Jenkins for automated build and deployment processes
- Provision and manage infrastructure using Terraform (Infrastructure as Code)
- Implement and manage monitoring, logging, and alerting solutions using Prometheus and Grafana
- Write and maintain Python scripts for automation, monitoring, and operational tasks
- Ensure high availability, scalability, performance, and cost optimization of cloud resources
- Implement and follow security best practices across AWS and Kubernetes environments
- Troubleshoot production issues, perform root cause analysis, and support incident resolution
- Collaborate closely with development and QA teams to streamline deployment and release processes
Required Skills & Qualifications
- 3+ years of hands-on experience as a DevOps Engineer or Cloud Engineer.
- Strong experience with AWS services, including:
- EC2, RDS, OpenSearch, VPC, S3
- Application Load Balancer (ALB), API Gateway, Lambda
- SNS and SQS.
- Hands-on experience with AWS EKS (Kubernetes)
- Strong knowledge of Docker and Helm charts
- Experience with Terraform for infrastructure provisioning and management
- Solid experience building and managing CI/CD pipelines using Jenkins
- Practical experience with Prometheus and Grafana for monitoring and alerting
- Proficiency in Python scripting for automation and operational tasks
- Good understanding of Linux systems, networking concepts, and cloud security
- Strong problem-solving and troubleshooting skills
Good to Have (Preferred Skills)
- Exposure to GitOps practices
- Experience managing multi-environment setups (Dev, QA, UAT, Production)
- Knowledge of cloud cost optimization techniques
- Understanding of Kubernetes security best practices
- Experience with log aggregation tools (e.g., ELK/OpenSearch stack)
Language Preference
- Fluency in English is mandatory.
- Fluency in Hindi is preferred.

Job Details
- Job Title: Lead DevOps Engineer
- Industry: Consumer Internet, Technology & Travel and Tourism Platform
- Function - IT
- Experience Required: 7-10 years
- Employment Type: Full Time
- Job Location: Bengaluru
- CTC Range: Best in Industry
Criteria:
- Strong Lead DevOps / Infrastructure Engineer Profiles.
- Must have 7+ years of hands-on experience working as a DevOps / Infrastructure Engineer.
- Candidate’s current title must be Lead DevOps Engineer (or equivalent Lead role) in the current organization
- Must have minimum 2+ years of team management / technical leadership experience, including mentoring engineers, driving infrastructure decisions, or leading DevOps initiatives.
- Must have strong hands-on experience with Kubernetes (container orchestration) including deployment, scaling, and cluster management.
- Must have experience with Infrastructure as Code (IaC) tools such as Terraform, Ansible, Chef, or Puppet.
- Must have strong scripting and automation experience using Python, Go, Bash, or similar scripting languages.
- Must have working experience with distributed databases or data systems such as MongoDB, Redis, Cassandra, Elasticsearch, or Puppet.
- Must have strong hands-on experience in Observability & Monitoring, CI/CD architecture, and Networking concepts in production environments.
- (Company) – Must be from B2C Product Companies only.
- (Education) – B.E/ B.Tech
Preferred
- Experience working in microservices architecture and event-driven systems.
- Exposure to cloud infrastructure, scalability, reliability, and cost optimization practices.
- (Skills) – Understanding of programming languages such as Go, Python, or Java.
- (Environment) – Experience working in high-growth startup or large-scale production environments.
Job Description
As a DevOps Engineer, you will be working on building and operating infrastructure at scale, designing and implementing a variety of tools to enable product teams to build and deploy their services independently, improving observability across the board, and designing for security, resiliency, availability, and stability. If the prospect of ensuring system reliability at scale and exploring cutting-edge technology to solve problems, excites you, then this is your fit.
Job Responsibilities:
- Own end-to-end infrastructure right from non-prod to prod environment including self-managed DBs
- Codify our infrastructure
- Do what it takes to keep the uptime above 99.99%
- Understand the bigger picture and sail through the ambiguities
- Scale technology considering cost and observability and manage end-to-end processes
- Understand DevOps philosophy and evangelize the principles across the organization
- Strong communication and collaboration skills to break down the silos
Kutumb is the first and largest communities platform for Bharat. We are growing at an exponential trajectory. More than 1 Crore users use Kutumb to connect with their community. We are backed by world-class VCs and angel investors. We are growing and looking for exceptional Infrastructure Engineers to join our Engineering team.
More on this here - https://kutumbapp.com/why-join-us.html">https://kutumbapp.com/why-join-us.html
We’re excited if you have:
- Recent experience designing and building unified observability platforms that enable companies to use the sometimes-overwhelming amount of available data (metrics, logs, and traces) to determine quickly if their application or service is operating as desired
- Expertise in deploying and using open-source observability tools in large-scale environments, including Prometheus, Grafana, ELK (ElasticSearch + Logstash + Kibana), Jaeger, Kiali, and/or Loki
- Familiarity with open standards like OpenTelemetry, OpenTracing, and OpenMetrics
- Familiarity with Kubernetes and Istio as the architecture on which the observability platform runs, and how they integrate and scale. Additionally, the ability to contribute improvements back to the joint platform for the benefit of all teams
- Demonstrated customer engagement and collaboration skills to curate custom dashboards and views, and identify and deploy new tools, to meet their requirements
- The drive and self-motivation to understand the intricate details of a complex infrastructure environment
- Using CICD tools to automatically perform canary analysis and roll out changes after passing automated gates (think Argo & keptn)
- Hands-on experience working with AWS
- Bonus points for knowledge of ETL pipelines and Big data architecture
- Great problem-solving skills & takes pride in your work
- Enjoys building scalable and resilient systems, with a focus on systems that are robust by design and suitably monitored
- Abstracting all of the above into as simple of an interface as possible (like Knative) so developers don't need to know about it unless they choose to open the escape hatch
What you’ll be doing:
- Design and build automation around the chosen tools to make onboarding new services easy for developers (dashboards, alerts, traces, etc)
- Demonstrate great communication skills in working with technical and non-technical audiences
- Contribute new open-source tools and/or improvements to existing open-source tools back to the CNCF ecosystem
Tools we use:
Kops, Argo, Prometheus/ Loki/ Grafana, Kubernetes, AWS, MySQL/ PostgreSQL, Apache Druid, Cassandra, Fluentd, Redis, OpenVPN, MongoDB, ELK
What we offer:
- High pace of learning
- Opportunity to build the product from scratch
- High autonomy and ownership
- A great and ambitious team to work with
- Opportunity to work on something that really matters
- Top of the class market salary and meaningful ESOP ownership

A Strong Devops experience of at least 4+ years
Strong Experience in Unix/Linux/Python scripting
Strong networking knowledge,vSphere networking stack knowledge desired.
Experience on Docker and Kubernetes
Experience with cloud technologies (AWS/Azure)
Exposure to Continuous Development Tools such as Jenkins or Spinnaker
Exposure to configuration management systems such as Ansible
Knowledge of resource monitoring systems
Ability to scope and estimate
Strong verbal and communication skills
Advanced knowledge of Docker and Kubernetes.
Exposure to Blockchain as a Service (BaaS) like - Chainstack/IBM blockchain platform/Oracle Blockchain Cloud/Rubix/VMWare etc.
Capable of provisioning and maintaining local enterprise blockchain platforms for Development and QA (Hyperledger fabric/Baas/Corda/ETH).
As a DevOps Engineer with experience in Kubernetes, you will be responsible for leading and managing a team of DevOps engineers in the design, implementation, and maintenance of the organization's infrastructure. You will work closely with software developers, system administrators, and other IT professionals to ensure that the organization's systems are efficient, reliable, and scalable.
Specific responsibilities will include:
- Leading the team in the development and implementation of automation and continuous delivery pipelines using tools such as Jenkins, Terraform, and Ansible.
- Managing the organization's infrastructure using Kubernetes, including deployment, scaling, and monitoring of applications.
- Ensuring that the organization's systems are secure and compliant with industry standards.
- Collaborating with software developers to design and implement infrastructure as code.
- Providing mentorship and technical guidance to team members.
- Troubleshooting and resolving technical issues in collaboration with other IT professionals.
- Participating in the development and maintenance of the organization's disaster recovery and incident response plans.
To be successful in this role, you should have strong leadership skills and experience with a variety of DevOps and infrastructure tools and technologies. You should also have excellent communication and problem-solving skills, and be able to work effectively in a fast-paced, dynamic environment.
About Us:
Varivas is a community that allows users to create, support, and recommend content. The mission of Varivas is to give community freedom, ease, and complete control of their content.
Varivas is an early-stage startup looking for its first few members.
https://www.varivas.community/
Become part of a core team of an upcoming startup building an exciting product from scratch.
Your Responsibilities:
- Write scalable backend code and audit existing backend code for sanity, performance and security
- Design and implementation of on-demand scalable, and performant applications.
- Defining and setting development, test, release, update, and support processes for DevOps operation
- Incidence management and root cause analysis
- Selecting and deploying appropriate CI/CD tools for various test automation frameworks
- Monitoring the processes during the entire lifecycle Encouraging and building automated processes wherever possible
- Identifying and deploying cybersecurity measures by continuously performing vulnerability assessment and risk management
- Achieve repeatability, fast recovery, best practices, and delegate proper ownership permissions to teams
- Analyzes the technology currently being used and develops plans and processes for improvement and expansion for better cost and efficiency
- Collaborate with and assist QA in performing load tests and assessing performance optimization
- writing and maintaining the DevOps processes in tools such as confluence
We are looking for someone who is:
- Ready to take complete ownership of the whole infra at Varivas
- Has previous experience in building and maintaining live production app
- You have an eye for detail.
- You’re a problem solver and a perpetual learner.
- You possess a positive and solution-oriented mindset.
- Good Problem-solving skills and troubleshooting
- Build high-performing web and native applications that are robust and easy to maintain
Our Current DevOps stack:
- Github/bitbucket
- Azure cloud storage
- MongoDB Atlas
- JIRA
- Selenium, cypress test automation
- Heroku/digital ocean
- GoDaddy
- Google Analytics/search console
- SendGrid
- sentry.io
- hotjar
What we can offer:
- Payment for work done (of course 🙂)
- Remote work from anywhere
- part time or full time engagement
- Complete flexibility of working hours
- Complete freedom and ownership of your work
- No meetings, standups, or daily status group calls. (We prefer asynchronous communication like slack)
- Experience working on Linux based infrastructure
- Strong hands-on knowledge of setting up production, staging, and dev environments on AWS/GCP/Azure
- Strong hands-on knowledge of technologies like Terraform, Docker, Kubernetes
- Strong understanding of continuous testing environments such as Travis-CI, CircleCI, Jenkins, etc.
- Configuration and managing databases such as MySQL, Mongo
- Excellent troubleshooting
- Working knowledge of various tools, open-source technologies, and cloud services
- Awareness of critical concepts in DevOps and Agile principles










