Jr. Interior Designer-

Job Title: Lead - Monitoring

Location: Gurgaon

Experience Required: 8+ Years

Job Type: Full Time

Position Summary

We are seeking a highly skilled and motivated individual to join our team as Lead - Monitoring.

As the Lead - Monitoring, you will play a crucial role in overseeing and optimizing our systems and networks. Your responsibilities will include monitoring the performance metrics of our IT infrastructure. Additionally, you will lead troubleshooting efforts, identify and resolve system issues, and implement proactive measures to minimize downtime and disruptions.

This role requires a keen eye for detail, strong analytical skills, and the ability to collaborate effectively with technical teams to implement solutions and improve overall system performance.

Roles and Responsibilities

• Monitor System Performance:
• Oversee the monitoring of system performance metrics, including uptime, response times, and resource utilization, using monitoring tools such as Nagios, Microsoft SCOM, Site24X7, and other third-party tools, to ensure optimal performance and availability.
• Troubleshooting and Issue Resolution:
• Lead the identification, troubleshooting, and resolution of system issues, working closely with technical teams to implement solutions and minimize downtime.
• Capacity Planning:
• Develop and implement capacity planning strategies to forecast future resource needs and optimize system scalability and performance.
• Incident Response:
• Develop and maintain incident response protocols and procedures, including escalation paths and response timelines, to address system outages and critical incidents promptly.
• Monitoring Tools Management:
• Evaluate, select, and manage monitoring tools and technologies to support efficient and effective monitoring of systems, networks, and applications.
• Performance Analysis:
• Conduct performance analysis and trend analysis to identify potential bottlenecks, areas for improvement, and optimization opportunities.
• Cloud Monitoring:
• Implement and manage cloud monitoring solutions for platforms such as Azure and AWS, ensuring visibility into cloud-based resources, performance metrics, and cost optimization strategies. Monitor cloud infrastructure, services, and applications to identify and resolve issues proactively.
• Synthetic Monitoring:
• Design and implement synthetic monitoring solutions to simulate user interactions and transactions across applications, websites, and services. Analyze synthetic monitoring data to identify performance bottlenecks and optimize user experience.
• Documentation and Reporting:
• Maintain accurate documentation of monitoring processes, configurations, and incident reports. Generate regular reports on system performance, uptime, and incident resolution metrics.
• KPIs and Dashboards:
• Develop and publish key performance indicators (KPIs), dashboards, and other reporting mechanisms to provide insights into system performance, trends, and areas for improvement. Present findings and recommendations to stakeholders and management.
• Team Leadership:
• Provide leadership and guidance to monitoring team members, fostering a culture of collaboration, continuous improvement, and excellence in monitoring practices.

Skills and Qualifications

• Education:
• Bachelor’s degree in Computer Science, Information Technology, or a related field. (Master’s degree preferred)
• Experience:
• Proven experience (5+ years) in system monitoring, performance analysis, and incident response, preferably in a lead or supervisory role.
• Strong technical expertise in monitoring tools such as Nagios, Microsoft SCOM, Site24X7, and other third-party tools.
• Solid understanding of network protocols, server infrastructure, and cloud environments (e.g., AWS, Azure), with experience in cloud monitoring, synthetic monitoring, and optimization.
• Technical Skills:
• Experience with scripting languages (e.g., Python, PowerShell) for automation and monitoring tasks.
• Strong analytical, problem-solving, and decision-making skills.
• Soft Skills:
• Strong leadership, communication, and team collaboration abilities.
• Experience in publishing KPIs, dashboards, and other reporting mechanisms.

Good to Have Certifications (Preferred):

• ITIL Foundation
• Certified Monitoring Professional (CMP)
• Microsoft Certified: Azure Administrator Associate
• Microsoft Certified: SCOM (if available)

ROLES AND RESPONSIBILITIES:

The Manager/Deputy Unit Manager – Dialer Ops serves as the functional owner of dialer performance across DMS portfolios. The role independently manages end-to-end dialer operations, leads performance optimization, and drives analytical insights to strengthen calling effectiveness. This position acts as a bridge between tactical execution and strategic decision-making, ensuring that dialer efficiency, compliance, and penetration targets are consistently met. The role requires strong domain expertise, analytical rigor, and cross-functional collaboration.

KEY RESPONSIBILITIES:

Dialer Strategy & Execution:

• Manage end-to-end execution of multiple dialer campaigns across various DMS delinquency buckets (X, 30+, 60+, 90+, etc.).
• Develop and execute segmentation-based calling strategies as guided by the business and senior leadership.
• Conduct deep-dive diagnostics on dialer logs, routing, pacing logic, and campaign-level performance.

Performance Optimization & Analytics:

• Analyze daily/weekly dialer metrics and highlight performance trends, gaps, and improvement opportunities.
• Implement dialing strategy enhancements—attempt logic, retry cycles, skill routing, and call distribution.

Compliance & Governance:

• Conduct rigorous audits of calling lists, exclusion logic, DND filters, opt-outs, customer consent, and allowed calling windows.
• Ensure adherence to regulatory guidelines, internal audit standards, and risk controls.
• Maintain robust documentation of campaign changes, SOP updates, and version logs.

Cross-Functional Coordination:

• Collaborate with Operations for workforce alignment, agent readiness, and campaign prioritization.
• Work with Tech teams to resolve dialer issues, API failures, latency lags, and integration errors.
• Partner with Quality and Policy teams to align operational execution with business rules.
• Coordinate with MIS teams for data validation and report automation.

Reporting & Governance:

• Prepare and publish daily/weekly/monthly MIS reports, dashboards, and analytical presentations.
• Present dialer performance during weekly business reviews and highlight key insights or areas requiring action.
• Track KPI dashboards for leadership, including connect %, agent utilization, penetration, drop %, and productivity metrics.

IDEAL CANDIDATE:

Domain & Technical Expertise:

• Strong understanding of Collections, DMS frameworks, delinquency buckets, and customer treatment strategies.
• Hands-on experience with enterprise-grade dialer systems (Genesys / Avaya / Aspect / Ameyo / NICE / Five9).
• In-depth knowledge of dialer modes (predictive, preview, progressive), pacing logic, call blending, and routing principles.
• Working knowledge of CRM systems, CTI integrations, and lead management platforms.

Analytical & Reporting Skills:

• Advanced Excel skills (Power Query, Pivots, Index/Match, Nested formulas, Data modeling).
• SQL proficiency preferred for data extraction, query building, and troubleshooting.
• Ability to interpret large data sets and convert findings into actionable insights.

Execution & Problem-Solving Skills:

• Strong troubleshooting ability to resolve dialer failures, configuration errors, and performance bottlenecks.
• High execution discipline with the ability to manage multiple campaigns simultaneously.
• Strong decision-making capabilities under operational pressure.

Communication & Stakeholder Management:

• Ability to collaborate effectively with cross-functional teams (Ops, Tech, Analytics, Compliance).
• Strong documentation, reporting, and presentation skills.
• Ability to translate analytical findings into business-friendly recommendations.

Eligibility-

• Open to employees in GB03A / GB03B as per mobility and internal movement guidelines.
• Must have completed minimum tenure requirements as defined by HR.
• No active performance improvement plan or disciplinary action.
• Consistent performance ratings and adherence to compliance norms.

PERKS, BENEFITS AND WORK CULTURE:

Our people define our passion and our audacious, incredibly rewarding achievements. The company is one of India’s most diversified non-banking financial companies, and among Asia’s top 10 Large workplaces. If you have the drive to get ahead, we can help find you an opportunity at any of the 500+ locations we’re present in India.

We are looking for a dynamic and driven Recruiter cum HR Executive to join our growing team. The ideal candidate will have hands-on experience in technical recruitment, employee engagement, and HR operations. You will play a crucial role in building a high-performing team while maintaining a positive and efficient work environment.

Key Responsibilities

Recruitment & Talent Acquisition

• Manage end-to-end recruitment lifecycle — from sourcing to onboarding.
• Understand technical requirements (PHP, Laravel, Java, Node.js, React, DevOps, etc.) and identify the right talent.
• Use multiple sourcing channels — job portals, LinkedIn, referrals, and internal databases.
• Conduct initial screening, coordinate technical interviews, and ensure timely closures.
• Maintain a candidate pipeline for future hiring needs.

HR Operations

• Manage onboarding and induction for new hires.
• Maintain employee records, attendance, and HR databases.
• Handle employee queries and assist in payroll coordination.
• Draft offer letters, appointment letters, and other HR documentation.

Performance & Engagement

• Coordinate monthly performance reviews and feedback cycles.
• Organize employee engagement activities, rewards, and recognition programs.
• Support management in designing KRAs, appraisal processes, and team structures.
• Help create a positive, growth-oriented culture aligned with company values.

Required Skills & Qualifications

• 2–3 years of experience in HR and technical recruitment in IT/software domain.
• Strong understanding of IT roles, stacks, and job descriptions.
• Excellent communication and interpersonal skills.
• Proficiency with job portals (Naukri, LinkedIn, cutshort) and HR tools (Zoho People, Excel, etc.).
• Ability to multitask, prioritize, and maintain confidentiality.

Preferred Attributes

• Experience working in a startup or small-to-mid-size tech company.
• Knowledge of employee lifecycle management and HR compliance.
• Strong coordination skills between technical and management teams.
• Energetic, proactive, and solution-oriented approach.

What We Offer

• Dynamic and collaborative work culture.
• Exposure to hiring across diverse technologies and domains.
• Growth opportunities and mentorship from senior leadership.
• Competitive compensation package.

While the role will vary depending on the company and the industry, you might expect your tasks to include:

. Identifying opportunities in target markets for your organization’s products and services

· Generating leads through cold calling prospective clients or networking at trade shows.

· Developing and nurturing relationships with key customer accounts.

· Keeping up with the latest industry developments, including market positioning of corporate competitors.

·  Assessing client needs and the company’s ability to meet those needs.

· Following up with new leads and referrals generated from the sales team.

· Preparing status reports on goals.

· Using customer relationship management (CRM) software, such as Salesforce, to manage interactions.

PHP Developer Job Description

Post: PHP Developer

No. Of Vacancies: 4

Experience: 0 – 1 years 

Job Location: Bangalore 

Job Type: Full time 

Job Description:

• At-least 1 year of PHP web application development experience in a full-time role
• Good knowledge of PHP 4.X / PHP 5.X, HTML5, CSS3, JavaScript, JQUERY, AJAX, JSON, MySQL, MVC Framework, Angular or React.
• Should have Good Knowledge about AngularJS, Laravel.
• Should have the capability to understand requirements. 
• Strong in Object Oriented Concepts
• Working knowledge on complex MySQL queries, Stored procedures, Triggers
• To analyse requirements and estimate for assigned work
• experience of handling products on a large scale but not mandatory
• Client interaction is a must with good communication.

Greetings from Utthunga Technologies!!!

Job Description:

• Ability to contribute as an independent developer
• Boot-Loader: Proficient in customization in u-boot for custom hardware
• Hands on experience with Cortex M series based architecture
• Linux Kernel: proficient in Linux device driver development and BSP development in YOCTO environment
• Programming language: Strong in C, particularly system software development
• Sound knowledge and experience of Linux OS and OS configurations
• Sound knowledge/ understanding on ARM architecture
• Strong Embedded Software background and Linux internals
• Experience of Designing and Architecture for Application and Middleware Development.

• Deep knowledge of website development, Facebook marketing, Mail Chimp, Hub Spot, Google Ad words and SEO
• Run PPC campaign and management (other paid campaigns)
• Social Media Strategy
• Promote content online
• Keep an eye on current updates in social media and work accordingly
• Co-ordinate with the US team
• Design Magazine(Vibe and Pac Buzz)
• Portals management
• Write Relevant blogs
• Online Database storage & Management
• Online Reputation Management
• Campaigns on Nearbuy & similar portals
• Coordination with Relevant online portals for banner work
• Coordination with the USA office for research on their localized requirements
• Post-execution performance analysis of the campaign

• You will be building and shipping robust apps to Android/ iOS devices using a single codebase.
• You will be writing readable and clear code using Dart that will be extensively documented for future use and upgrades.
• You will be sharing feedback and brainstorming ideas with teams to improve the development process.
• Understand basic concepts of design for developing user friendly applications.
• Stay up to date with the latest technologies.