International Sales Executive

Job Title: Hotel Operation Trainee

Location - Gurgaon ( Sec 32 )

Shifts - Rotational & Roster off

Job Summary:

We are looking for a Hotel Operations Executive to manage post-booking activities, including modifications, cancellations, and customer support. The role requires coordination with hotels, handling escalations, and ensuring a smooth guest experience.

Key Responsibilities:

• Manage post-booking queries, modifications, and cancellations.
• Coordinate with hotels for confirmations and issue resolution.
• Provide customer support via calls, emails, and chats.
• Handle escalations, refunds, and payment discrepancies.
• Maintain booking records and improve processes.

Requirements:

• Experience: Fresher
• Skills: Strong communication, problem-solving, and coordination.
• Technical: Familiarity with OTA booking systems is a plus.

About Us

 - Bootstrapped itself till IPO

- 2nd Largest OTA

Easy Trip Planners Limited commenced operations in 2008. We have a certificate of accreditation from the International Air Transport Association, approval as a travel agent from the Ministry of Tourism, Government of India, and are an allied member of the Indian Association of Tour Operators. We operate across three distinct distribution channels of B2B2C (business to business to customer), B2C (business to customer), and B2E (business to enterprise) providing us access to a diversified customer base. We have offices across Delhi, Mumbai, Noida and Bengaluru in India and USA, Philippines, Singapore, Dubai, Thailand and UK. Our shares are listed on the National Stock Exchange and the BSE. We provide end-to-end travel solutions for all travel needs such as Airline Tickets, Taxi & Private, Cab Booking, Travel Insurance, Rail and Bus Tickets, Activities and Attraction Tickets, Hotel Booking, Customized Holiday Packages, and Visa Processing Services, under one roof with a click of a button. Read more at: https://www.easemytrip.com/about-us.htm.

Job Role: Optimization Engineer - C Programming

Experience: 3 to 8 Years

Location: Bangalore, Pune, Delhi

Were hiring an Optimization Engineer skilled in C Programming and Operations Research / Optimization to design and optimize algorithms solving complex business and engineering problems.

Key Responsibilities:

• Develop and maintain high-performance software using C.
• Build and implement optimization models (linear, integer, nonlinear).
• Collaborate with teams to deliver scalable, efficient solutions.
• Analyze and improve existing algorithms for performance and scalability.

Must-Have Skills:

• Expertise in C Programming and Operations Research / Optimization.
• Strong in data structures, algorithms, and memory management.
• Hands-on with tools like CPLEX, Gurobi, or COIN-OR.
• Python experience is an added advantage.

Preferred Skills:

• Knowledge of Python, C++, or Java.
• Familiarity with AMPL, GAMS, or solver APIs.
• Understanding of HPC, parallel computing, or multi-threading.

Role Overview

We are looking for a highly organized and tech-savvy Operations Support Executive to manage order processing, supplier coordination, and customer support. This role requires someone with strong communication skills, attention to detail, and a genuine interest in operations and digital tools.

Responsibilities

• Order and Fulfillment Management
• Handle 20–50 orders per day through our backend (Magento)
• Verify supplier stock status and ensure order confirmation within 24 hours
• Manage order lifecycle: from order creation to shipment tracking and delivery confirmation
• Shipping and Logistics Coordination
• Follow up on shipment status with suppliers and courier partners daily
• Maintain accurate shipping records and update customers on ETA or delays
• Escalate and resolve delivery exceptions and backorders proactively
• Supplier and Customer Interaction
• Communicate with 10–15 suppliers and 5–10 customers daily via email and phone
• Track and resolve operational issues raised by customers or suppliers 
• Collect shipping documentation, return updates, and dispute resolutions
• Technology and Tools
• GPT for communication and translation
• Business tools such as Magento, Google Sheets/Excel, 
• Regularly update product and order data with high accuracy
• Participate in internal process automation and tool testing as needed

Required Skills and Qualifications

• 2+ years of experience in operations support, logistics, or backend e-commerce
• Strong English communication skills, both written and verbal
• Proven ability to handle multi-party coordination and resolve issues independently
• Skills in Excel/Google Sheets (pivot tables, VLOOKUP, filters)
• Hands-on experience with tools like Magento, Zoho CRM, or similar platforms is a plus
• Strong interest in technology comfortable learning new tools and systems
• Ability to document processes and work in a structured, accountable way

Preferred Qualifications

• Experience in  e-commerce 
• Familiarity with order management systems and supply chain processes
• Basic understanding of procurement or logistics workflows

What We Offer

• Remote-first role with flexibility
• Opportunity to work with a Nordic company scaling across Europe
• Exposure to international supplier and customer ecosystems
• Growth path into vendor management or process automation roles

Responsibilities:

• Execute campaigns on Facebook, Google Ads & other portals to drive growth.
• Work on optimization of campaigns through lever like CTR, conversion rate, average order value, etc.
• Analyzing & Reporting of Data & executing changes based on learnings.
• Coordinate with the design team to ensure campaign implementation.
• Planning & Testing of creatives & Audiences.
• Work on creatives & communication for the ads on various portals.

Must Haves: -

Experience: 1.5 - 2 years in Performance Marketing

Good written and verbal communication skills.

Knowledge of Microsoft Excel

Kuliza helps BFSI enterprises build new-age Fintech products and platforms to power their digital business. We work with leading financial enterprises such as HDFC Life, Aditya Birla Finance, UTI MF, Birla Sun Life AMC, Coverfox, ICICI bank, VP Bank (Vietnam), Standard Chartered Bank and more and help them create world-class digital products as a part of their transformation assignments.

We are a 250+ strong team, headquartered in Bangalore with offices in other cities such as Mumbai and Singapore and have built 120+ digital products for various enterprises in India, Singapore, MiddleEast and US.

This opening is for Kuliza's Lending Software SBU which is in the business of implementing new-age lending systems/ platforms for banks and NBFCs across Indian and Global clients. More information about our lending product is available on our site: http://www.getlend.in/">www.GetLend.In

Awards and Accolades

Kuliza has been the recipient of multiple awards including the following featured ones:

• Awarded by Deloitte as one of the fastest-growing tech startups in India
• Awarded by Ernst & Young and Banking Frontier as provider of top 5 most innovative banking products in India
• Awarded by The Economic Times and Deloitte as a provider of most promising Fintech product in the Lending category in India
• Awarded by Elets as Best Lending System for NBFCs

Role Introduction

Technical leads oversee a team of personnel focused on technical issues, including software development, product releases, and engineering tasks. They are responsible for the end to end operations of the Development team. They often evaluate their team's work processes and best practices and implement changes to streamline operations.

Role Base Location: Bangalore

Responsibilities

• Design, develop, test and implement high-quality software, as a member of an agile development team
• Participate in code reviews, design reviews, architecture discussions
• Understanding the requirement and design/develop sustainable and agile application architecture
• Proactively identify architectural weaknesses and recommend appropriate solutions
• Proactively share technical knowledge and best practices with team members
• Engage in continuous learning and adoption of new concepts, technologies, and functionality
• Utilize Lend.in Platform to deploy the customer requirements in the BFSI Sector

Must-Have Qualification

• Solid Web developer with at least 4-5 years of Java/ J2EE experience
• 3+ years of Java experience along with spring boot is mandatory
• 3+ years of professional experience with enterprise architecture and developing highly scalable websites/services
• 3+ years of experience with database design and maintenance (MySQL)
• Proficiency with back and front end caching strategies (Memcached, Redis)
• Hands-on experience developing, releasing, and maintaining large-scale software

applications

• Must be a self-starter and enjoy working in a team
• Must have led a team of size 5 to 7
• High Energy levels and passionate to try new technology stacks

Good to have Qualification

• Prior experience in BFSI/Lending domain is a strong plus
• Startup DNA
• Experience in React and React Native