Responsibilities:
· Identify strong potential prospects and generate quality leads from designated target geographies.· Using different online research tools to extract the contact information of prospects.
· Handle the initial discussions and collect the strategic information about the prospects through cold calling, e-mailing LinkedIn, and other sources.
· Identify the decision-maker through different channels and ensuring the optimum conversion within a short span of time.
· Understand complex requirements of the prospects and bringing up the projects for the company.
· Continue prospect engagement and account management throughout the sales cycle until closure.
· Independently collaborate with the technical
· team for presentation with prospects.
Skill & Experience Required
· Good written and oral communication without MTI is a must
· Strong research and analytical skills.
· Proficient with international Call Centres with a minimum of 1-2 years of US & Australian IT project acquisition experience.
· Strong interpersonal skills, ability to handle the profiles independently and in a team.
About EyeT Innovations Software Solutions Pvt Ltd
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At Quizizz, we are building engaging learning experiences for teachers and students. Our mission is to motivate every learner and help them achieve their true potential. We are among the fastest-growing Edtech platforms globally and are currently used by 80% of the US schools every month, serving over 75M monthly active users worldwide. Our goal is to reach every classroom around the world.
We are looking for a Customer Success Associate to guide teachers worldwide to use Quizizz to make their classrooms more engaging and interactive. Your responsibilities include resolving user queries, drawing meaningful insights, creating workflows, and maintaining product stability by proactively identifying usability issues.
Requirements:
- Help Quizizz users utilize our product and achieve their goals.
- Interact and resolve user issues via different channels of communication.
- Engage with the product team to proactively identify the usability issues.
- Consolidate user queries and educate product teams about what users want. Be the voice of the user!
- Be the first line of defense, identify bugs and escalate to the concerned team.
- Equip yourself with the knowledge and tools to troubleshoot issues on every kind of device, operating system, and browser. With millions of users in multiple countries around the world, you will encounter every combination imaginable.
- Go the extra mile to help individual users with their issues. Providing an excellent user experience is the best way to get loyal users and referrals.
- The candidate should be comfortable with the US timings(5 PM to 1 AM).
Candidates should have the following qualifications:
- 1-3 years of experience in a similar role.
- Excellent written communication skills and impeccable grammar.
- Experience with tools like Zendesk, BrowserStack, etc.
- An eye for details and problem-solving skills.
- Experience with managing and moderating user forums is a plus.
- Experience with Automation tools is a plus.
Benefits:
- Healthy work-life balance. Put in your 8 hours, and enjoy the rest of your day.
- Flexible leave policy. Take time off when you need it.
- Comprehensive health coverage of Rs. 6 lakhs, covering the employee and their parents, spouse, and children. Pre-existing conditions are covered from day 1, and also benefits like free doctor consultations and more.
- Relocation support includes travel and accommodation, and we'll also pay for a broker to find your home in Bangalore!
- Rs. 20,000 annual health and wellness allowance.
- Professional development support. We will reimburse you for relevant courses and books that you need to become a better professional.
- Delicious meals including breakfast and lunch served at the office, and a fully-stocked pantry for all your snacking needs.
Quizizz is an equal opportunity employer and we believe diversity is key to our success.
We are global expert in cloud consulting and service management, focusing exclusively on the Cloud DevOps Space. In short, we strive to be at the forefront in this era of digital disruption by being dynamic, agile and cohesive in providing businesses the solutions needed to leverage it to the next level. Our expert team of Engineers, Programmers, Designers and Business development professionals are the foundations of our firm with the fusion of cutting-edge technology.Nimble IT Consulting is vested in Research and Analysis of Current and Upcoming trends, be it Technology, Business Values and User Experience, we dedicate our efforts tirelessly to be at the pinnacle of the Quality Standards. Devising solutions that are just not only being approved or followed by industry leaders in fact they depend on it. Read more about us: https://nimbleitconsulting.com/" target="_blank">https://nimbleitconsulting.com
What we are looking for
A DevOps Engineer to join our team and provide consulting services to our clients, below is the technology stack we are interested in
Technical skills
- Expertise in implementing and managing Devops CI/CD pipeline. ( either using Jenkins or Azure DevOps )
- At least one AWS or Azure Certification
- Terraform Scripting
- Hands-on experience with git and source code management and release management.
- Experience in DevOps automation tools. And Very well versed with DevOps principles and the Agile Frameworks.
- Working knowledge of scripting using shell, Python, Gradle, Yaml, Ansible or puppet or chef.
- Working knowledge of build systems for various technologies like npm, maven etc.
- Experience and good understanding in any of Cloud platforms like AWS, Azure or Google cloud.
- Hands on Knowledge of Docker and Kubernetes is required.
- Proficient in troubleshooting skills with proven abilities in resolving complex technical issues. Experience with working with ticketing tools (Jira & Service now)
- A programming language like Java, Go , NodeJS is a nice to have.
- Work Permit for United Kingdom ( tier 2 visa ) total duration of visa will be 5 years ( first 2 years and then 3 year extension)
- At the end of the 5 years you will be eligible for British Citizenship by applying for Indefinite leave to remain in the UK
- Learn new technologies - We won’t ever expect you to do the same thing day in day out; we want to
- give you the chance to explore the latest techniques to solve challenging technical problems and help
- you become the best developer you can be.
- Join a growing agile team that are consistently delivering.
- Technical Development Program
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the
basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Must have:
- Knowledge on design, development and deployment of applications based on CMS and Dot Net technology framework
- Strong Analytical, Logical Reasoning and Problem-Solving skills
- Strong in SDLC concepts, RDBMS concepts and SQL/PL-SQL, Data Structures
- Ability to effectively work with a highly technical and virtually located team
Good to have:
- Considerable knowledge in the following: Drupal, .NET MVC, PHP, CSS, Angular, jQuery, Microsoft SQL Server, MySQL, DevOps, Agile software development
- Exposure to mobile application development using any one of the mobile development platforms (iOS, Android, Windows)
Soft skills:
- Ability to co-ordinate among various user groups and internally within the team. This is a critical skill
- Excellent communication skills, both written and oral
- Ability to multi-task and prioritize
- Deliver on commitments
- Self-Starter and willing to learn many new skills on the job
- Willing to work flexible hours as the job demands
- Excellent trouble shooting skills
- Ability to think through various business issues and come up with solid design solutions that will stand the test of time
- Good listening and influencing skills; a strong customer focus is a must
9+ years of industry experience from art and design background Experienced in leading digital projects, which includes design and development of gaming apps.
Implementing visual design systems across a range of platforms in an iterative game development environment.