Inside Sales Specialist

Job location - Mahape

Executive & Administrative Support

1. Manage calendar, meetings, and appointments for the HOD

2. Prepare agendas, Minutes of Meetings (MOM), and action trackers

3. Draft official emails, letters, and internal communications

4. Coordinate inter-departmental follow-ups on behalf of the HOD

5. Maintain confidentiality of sensitive management and legal information

⚖️ Legal & Compliance Coordination

1. Assist in drafting, reviewing, and maintaining contracts, agreements, and MOUs

2. Coordinate with external legal counsel for notices, replies, and case updates

3. Maintain tracker for legal cases, notices, agreements, and compliance deadlines

4. Ensure timely circulation and execution of approved legal documents

5. Support HOD in compliance-related documentation and audits

📁 Documentation & Records Management

1. Maintain structured digital and physical filing of legal and commercial documents

2. Track contract validity, renewals, amendments, and approvals

3. Ensure version control and accurate naming of documents

4. Maintain dashboards and trackers for management review

5. Assist in preparing reports and presentations for senior management

👥 Stakeholder & Coordination Support

1. Liaise with HR, Finance, Operations, and Commercial teams for data and approvals

2. Coordinate with clients, vendors, and consultants as instructed by HOD

3. Support in portal uploads, statutory submissions, or client documentation

4. Escalate delays, risks, or non-compliance issues to HOD promptly

Tech Support Engineer

Job Description

Technical Support Engineer plays a crucial role in ensuring the smooth operation of technical systems, providing expert-level support to customers, and contributing to the improvement of products and services through technical expertise and leadership.

To meet the qualifications specified:

1. Educational Background: A degree in a relevant field, such as Computer Science, Information Technology, or a related discipline, is a requirement.

2. Experience: While not explicitly mandatory, experience in fields like Computer Science or IT is considered advantageous. It may provide a practical understanding of the domain that can be beneficial in this role. 3. Personal Traits: Being a natural helper and enjoying assisting people with their computer issues are essential qualities. Additionally, the ability to simplify and effectively communicate technical details to individuals with varying levels of technical knowledge is a significant advantage.

If you possess the educational qualification, experience, and the mentioned traits, it's likely you fit the criteria for this role. Demonstrating your passion for helping people with technical issues and your ability to communicate complex information in an understandable manner during the application.

Roles and Responsibilities

Technical Expertise:

Provide advanced technical support to customers and internal teams. Troubleshoot complex technical issues related to software, hardware, or network systems. Perform root cause analysis for recurring issues and implement permanent resolutions. Collaborate with development teams to escalate and resolve product issues. Maintain up-to-date knowledge of new technologies and industry trends.

Customer Support:

Act as a point of escalation for critical customer issues. Communicate effectively with customers to understand their technical concerns. Manage and prioritize support tickets and customer inquiries. Ensure timely resolution of customer issues according to service level agreements (SLAs). Provide training and guidance to junior support engineers.

Documentation and Reporting:

Document troubleshooting steps and solutions for knowledge base articles. Create and maintain technical documentation, including FAQs and user guides. Generate regular reports on support activities, issue trends, and resolution metrics.

Quality Assurance:

Conduct quality assurance testing for new software releases or patches. Validate bug fixes and ensure they meet customer requirements. Perform regression testing to identify potential issues before deployment.

Communication Skills:

Communicate technical information effectively to both technical and non-technical audiences. Provide regular updates to customers and stakeholders on issue status and resolution. Participate in customer-facing meetings and conference calls as a technical expert. Troubleshooting and Problem-Solving:

Utilize diagnostic tools and resources to analyze technical issues. Develop creative solutions to complex technical problems. Implement temporary workarounds and permanent fixes as necessary.

Compliance and Security:

Ensure compliance with data protection regulations and security best practices. Follow established protocols for handling sensitive customer information.

Required Skill Set:

MS Office, Windows Troubleshooting, ITIL, Basic Networking, Understanding on EDR, DLP Tools, Firewalls, VMware/ Citrix workspace Client setup troubleshooting, Active Directory, Basic Concepts of O365 Exchange admin, Microsoft MDM & Intune, Firewall’s, DLP, EDR, Proxy concepts, Fundamental understanding of ITSM, ITIL, or CMDB.  

• Design and develop interactive dashboards and reports using Power BI Desktop and Power BI Service.
• Connect, clean, and transform data from multiple sources including Excel, SQL databases, SharePoint, APIs, and cloud-based data sources.
• Write DAX measures, calculated columns, and basic Power Query transformations to support business KPIs.
• Collaborate with business stakeholders to understand reporting requirements and convert them into clear visual dashboards.
• Ensure data accuracy, consistency, and quality across reports and dashboards.
• Support the maintenance, troubleshooting, and optimisation of existing Power BI reports.
• Assist in creating reusable data models, semantic models, and reporting templates.
• Document report logic, data sources, data models, and transformation steps for knowledge sharing.
• Participate in team meetings, sprint planning, requirement discussions, and review cycles.
• Explore and support the use of Power BI MCP servers or similar integration approaches for connecting Power BI with AI-assisted workflows and external tools.
• Assist in evaluating how AI tools can be used for faster data analysis, DAX generation, report documentation, insight generation, and dashboard development.
• Support basic integration of Power BI reports into web applications or internal portals, where required.

Required Skills and Qualifications

• Education: BE / BTech / BSc student in Computer Science, Information Science, Data Science, IT, or related field.
• Experience: Fresher / up to 1 year of academic, internship, or project experience.
• Strong interest in Business Intelligence, Data Analytics, Reporting, and Automation.
• Ability to learn quickly and work in a collaborative team environment.

Technical Skills

• Hands-on experience or academic project exposure to Power BI Desktop and Power BI Service.
• Basic understanding of DAX and Power Query / M language.
• Familiarity with data modelling concepts such as star schema, relationships, hierarchies, fact tables, and dimension tables.
• Working knowledge of Microsoft Excel for data preparation and analysis.
• Basic SQL knowledge for querying relational databases.
• Exposure to data sources such as Excel, CSV, SQL Server, SharePoint, REST APIs, or cloud databases.
• Understanding of dashboard design principles, including layout, filters, drill-through, bookmarks, and user-friendly navigation.
• Basic knowledge of Power BI workspace, publishing, refresh schedules, access permissions, and report sharing.
• Good understanding of data validation, data quality checks, and reconciliation.
• Awareness of Power BI MCP servers, AI agents, or tool-based integrations will be an added advantage.
• Basic knowledge of web application development using HTML, CSS, JavaScript, React, Angular, or similar technologies is good to have.
• Familiarity with embedding Power BI reports into web applications or portals is an added advantage.
• Exposure to AI tools such as ChatGPT, Copilot, or similar platforms for productivity, analytics, documentation, or code assistance is desirable.
• Basic understanding of APIs, JSON, and data integration concepts is good to have.

Good to Have Skills

• Knowledge of Microsoft Fabric, OneLake, Dataflows, or Power BI semantic models.
• Exposure to Python or R for data analysis.
• Understanding of Git or basic version control practices.
• Experience with academic or personal dashboard projects.
• Ability to use AI responsibly for generating insights, improving DAX, creating documentation, and accelerating analysis.
• Interest in automation, AI-assisted reporting, and modern BI platforms.

Soft Skills

• Strong attention to detail with a structured and analytical approach to problem-solving.
• Good communication skills with the ability to explain data insights to non-technical stakeholders.
• Curiosity to explore new tools, technologies, and AI-enabled workflows.
• Ability to work independently as well as in a team.
• Willingness to learn and adapt in a fast-paced environment. 

Job Title: E-Commerce Executive

Salary: ₹16,000 - ₹25,000 per month

Experience: Minimum 1 year in e-commerce

Job Description:

We are seeking a motivated and detail-oriented E-Commerce Executive to join our dynamic team. The ideal candidate will have a solid understanding of e-commerce platforms, particularly Amazon, and will be responsible for managing and optimizing our online sales channels.

Key Responsibilities:

- Manage and optimize product listings on Amazon and other e-commerce platforms.

- Monitor inventory levels and coordinate with suppliers to ensure timely stock replenishment.

- Analyze sales data and market trends to identify opportunities for growth.

- Implement marketing strategies to enhance product visibility and drive sales.

- Handle customer inquiries and resolve issues related to online orders.

- Collaborate with the marketing team to create promotional campaigns.

- Stay updated on e-commerce trends and best practices.

Qualifications:

- Minimum 1 year of experience in e-commerce management.

- Knowledge of Amazon Seller Central and other e-commerce platforms.

- Strong analytical skills and attention to detail.

- Excellent communication and interpersonal skills.

- Ability to work independently and as part of a team.

- Proficiency in Microsoft Office and e-commerce management tools.

1. Proven working experience in Android app development and published at least one original Android app.
2. 1-3 years of experience in Android using the java language 
   Familiarity with architecture styles/APIs.
3. Solid understanding of the full mobile development life cycle.
4. Knowledge of MVVM and other Mobile design patterns and best practices.
5. Ensure the performance, quality, and responsiveness of applications
6. Work in Agile, cross-functional teams and taking responsibility for deliverables
7. Excellent communication skills in both technical and non-technical discussions

Job Summary

The Software Test

Engineer will work closely with members of research and development to assure that ERP products

developed meet defined high standards for quality.

The candidate will be involved throughout the development lifecycle with particular responsibility in the quality assurance

of software development

The candidate should be highly motivated, goal-oriented, have good communication skills and must have knowledge on

software testing and tools

Essential Duties & Responsibilities

Primary responsibilities include:

 Analyze the requirement and create test cases.

 Execute test cases and log/verify software defects

 Follow test process and standards defined within QA

 Demonstrate knowledge of quality assurance processes and methodology.

Qualification

 Master/ Bachelor's degree in Engineering, Computer Science, or Information Technology

 Software testing course – preferably ISTQB certified

Other Requirements:

Other Desired Experience and Skills:

CERTIFICATIONS (IF REQUIRED): ISTQB (ADDED ADVANTAGE)

 Appreciation for and a basic understanding of all quality disciplines and methodologies.

 Excellent work ethic and initiative. Self-motivated with demonstrated ability to deliver high-value products in a team

environment.

 Excellent verbal and written communication skills.

 Knowledge of Microsoft Front & Back Office applications.

 Knowledge of relational database concepts and technologies.

• 3+ years relevant professional experience.   
• Good understanding and a full life cycle project implementation experience with Java / J2EE technologies  
• Hands on experience in core Java 
• Hands on experience in Microservices Architecture patterns.

• In-depth knowledge of application development using Spring.
• Proven experience implementing Java applications in an enterprise environment.
• Fundamental understanding of JavaScript front-end development.

• Experience with Angular and TypeScript   
• Experience upgrading applications from Angular 5 to 6 is a plus. 
• Experience using SOAP or REST APIs   
• Familiarity with Bitbucket, Rally, and REST API Clients is a plus.   
• Strong communication and interpersonal skills is an absolute must.   
• Bachelor's degree or equivalent.   

• 8+ years of experience in Product Development especially in Healthcare Domain
• Technical project managers are tasked with managing projects with top-down oversight from inception to completion
• They must also develop project plans that meet client needs
• Decent Communication Skills and quick in understanding the tasks
• Coordinate with technical team members at all stages of the project