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Inside Sales Executive
Crystal Logistic Cool Chain Pvt Ltd's logo

Inside Sales Executive

HR SUPPORT's profile picture
Posted by HR SUPPORT
0 - 3 yrs
₹3L - ₹5L / yr
Remote, Goregaon Mumbai
Skills
Communication Skills
Business Development


Position Summary

We are looking for enthusiastic and self-motivated Tele Sales Executives (female candidates preferred for diversity hiring) for our Goregaon office. This entry-level role is ideal for freshers passionate about sales and customer interaction. You will play a key role in promoting logistics services via outbound calling, generating leads, and building long-term customer relationships.


Note: While this role welcomes female candidates, the hiring process remains inclusive and skill-based.


Key Responsibilities

  • Make outbound calls to potential or existing customers to promote logistics services.
  • Handle inbound calls, respond to queries, and provide basic service information.
  • Generate leads and record relevant customer information for follow-up.
  • Assist senior sales executives by qualifying prospects and scheduling callbacks or appointments.
  • Maintain customer data and call records accurately in the CRM system.
  • Perform regular follow-ups with leads to maintain engagement and interest.
  • Share customer feedback or complaints with the relevant team for resolution.
  • Learn and stay updated on logistics services, pricing, and processes.


Required Skills and Qualifications

  • Education: Minimum 12th pass / HSC or Graduate in any stream
  • ExperienceFreshers are welcome; prior internship or BPO/call center exposure is a plus
  • Languages: Fluent in Hindi and English; Bengali or Marathi (optional based on location)
  • Soft Skills:
  • Excellent verbal communication
  • Positive attitude and eagerness to learn
  • Ability to handle rejections gracefully
  • Basic understanding of customer service
  • Technical Skills:
  • Basic computer literacy (MS Excel, Email, Internet)
  • Willingness to learn CRM software


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About Crystal Logistic Cool Chain Pvt Ltd

Founded :
1962
Type :
Products & Services
Size :
100-1000
Stage :
Profitable

About

Crystal Logistic Cool Chain Ltd is a complete logistics and supply chain service provider. Crystal is one of the largest and fastest growing service providers in the integrated cold chain logistics solution space. Crystal provides services such as refrigerated warehousing (cold storages), refrigerated transportation on a pan-India network. Always on the cusp of innovation, Crystal also provides solutions such as express refrigerated transportation for LTL (less than truck load) consignments and portable cold storages. Crystal boasts to be the only company in the country to provide complete range of services with such wide gamut of solutions in the cold chain logistics industry.Crystal traces its origin back in 1962, promoted by Mr. Murari Lal Agarwal began operations under the name M/S Harayana Transport Company.
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