
Position Summary
We are looking for enthusiastic and self-motivated Tele Sales Executives (female candidates preferred for diversity hiring) for our Goregaon office. This entry-level role is ideal for freshers passionate about sales and customer interaction. You will play a key role in promoting logistics services via outbound calling, generating leads, and building long-term customer relationships.
Note: While this role welcomes female candidates, the hiring process remains inclusive and skill-based.
Key Responsibilities
- Make outbound calls to potential or existing customers to promote logistics services.
- Handle inbound calls, respond to queries, and provide basic service information.
- Generate leads and record relevant customer information for follow-up.
- Assist senior sales executives by qualifying prospects and scheduling callbacks or appointments.
- Maintain customer data and call records accurately in the CRM system.
- Perform regular follow-ups with leads to maintain engagement and interest.
- Share customer feedback or complaints with the relevant team for resolution.
- Learn and stay updated on logistics services, pricing, and processes.
Required Skills and Qualifications
- Education: Minimum 12th pass / HSC or Graduate in any stream
- Experience: Freshers are welcome; prior internship or BPO/call center exposure is a plus
- Languages: Fluent in Hindi and English; Bengali or Marathi (optional based on location)
- Soft Skills:
- Excellent verbal communication
- Positive attitude and eagerness to learn
- Ability to handle rejections gracefully
- Basic understanding of customer service
- Technical Skills:
- Basic computer literacy (MS Excel, Email, Internet)
- Willingness to learn CRM software

About Crystal Logistic Cool Chain Pvt Ltd
About
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About us
Villa Plus is UK's leading villa holiday tour operator, providing holiday makers the ability to book their own private villas across Europe. Customers have a choice of close to 2000 villas in 19 destinations with option of booking flights, car hire, transfers and travel insurance. Over the last 33 years Villa Plus has catered for holidays for nearly 200,000 customers and it manages about 50,000 bookings annually online.
Our digital platform, http://www.villaplus.com">www.villaplus.com runs totally in Azure Cloud. A headless CMS platform is used for non-villa marketing content. Ash software is value-added partner and technical arm of Villa Plus which aims at delivering delightful experience to customers.
Experience:
7+ years in Product development
Qualification:
- Bachelor / Masters degree in Computer Science or Computer Engineering
- 5+ years of professional experience in software development
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Strong belief in software craftsmanship and practicing it in day-to-day work, expert in Microsoft .NET technology stack is a must.
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- Working in the travel and hospitality domain including:
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- Scripting Languages like Typescript or JavaScript
- Frontend: Angular7
- Automating business processes
- Integration with 3rd party systems
- Customer management, including CRM solutions
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- SEO
- Booking and post sales flows, web and mobile solutions
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Job Location Pune
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Then you are someone who will enjoy this incredibly challenging role with us.










