Inside Sales Executive

at Crystal Logistic Cool Chain Pvt Ltd

Inside Sales Executive

Crystal Logistic Cool Chain Pvt Ltd

Company

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Inside Sales Executive

at Crystal Logistic Cool Chain Pvt Ltd

Posted by HR SUPPORT

0 - 3 yrs

₹3L - ₹5L / yr

Remote, Goregaon Mumbai

Skills

Communication Skills

Business Development

Position Summary

We are looking for enthusiastic and self-motivated Tele Sales Executives (female candidates preferred for diversity hiring) for our Goregaon office. This entry-level role is ideal for freshers passionate about sales and customer interaction. You will play a key role in promoting logistics services via outbound calling, generating leads, and building long-term customer relationships.

Note: While this role welcomes female candidates, the hiring process remains inclusive and skill-based.

Key Responsibilities

Make outbound calls to potential or existing customers to promote logistics services.
Handle inbound calls, respond to queries, and provide basic service information.
Generate leads and record relevant customer information for follow-up.
Assist senior sales executives by qualifying prospects and scheduling callbacks or appointments.
Maintain customer data and call records accurately in the CRM system.
Perform regular follow-ups with leads to maintain engagement and interest.
Share customer feedback or complaints with the relevant team for resolution.
Learn and stay updated on logistics services, pricing, and processes.

Required Skills and Qualifications

Education: Minimum 12th pass / HSC or Graduate in any stream
Experience: Freshers are welcome; prior internship or BPO/call center exposure is a plus
Languages: Fluent in Hindi and English; Bengali or Marathi (optional based on location)
Soft Skills:
Excellent verbal communication
Positive attitude and eagerness to learn
Ability to handle rejections gracefully
Basic understanding of customer service
Technical Skills:
Basic computer literacy (MS Excel, Email, Internet)
Willingness to learn CRM software

Position Summary

Note: While this role welcomes female candidates, the hiring process remains inclusive and skill-based.

Key Responsibilities

Make outbound calls to potential or existing customers to promote logistics services.
Handle inbound calls, respond to queries, and provide basic service information.
Generate leads and record relevant customer information for follow-up.
Assist senior sales executives by qualifying prospects and scheduling callbacks or appointments.
Maintain customer data and call records accurately in the CRM system.
Perform regular follow-ups with leads to maintain engagement and interest.
Share customer feedback or complaints with the relevant team for resolution.
Learn and stay updated on logistics services, pricing, and processes.

Required Skills and Qualifications

Education: Minimum 12th pass / HSC or Graduate in any stream
Experience: Freshers are welcome; prior internship or BPO/call center exposure is a plus
Languages: Fluent in Hindi and English; Bengali or Marathi (optional based on location)
Soft Skills:
Excellent verbal communication
Positive attitude and eagerness to learn
Ability to handle rejections gracefully
Basic understanding of customer service
Technical Skills:
Basic computer literacy (MS Excel, Email, Internet)
Willingness to learn CRM software

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About Crystal Logistic Cool Chain Pvt Ltd

Founded :

1962

Type :

Products & Services

Size :

100-1000

Stage :

Profitable

About

Crystal Logistic Cool Chain Ltd is a complete logistics and supply chain service provider. Crystal is one of the largest and fastest growing service providers in the integrated cold chain logistics solution space. Crystal provides services such as refrigerated warehousing (cold storages), refrigerated transportation on a pan-India network. Always on the cusp of innovation, Crystal also provides solutions such as express refrigerated transportation for LTL (less than truck load) consignments and portable cold storages. Crystal boasts to be the only company in the country to provide complete range of services with such wide gamut of solutions in the cold chain logistics industry.Crystal traces its origin back in 1962, promoted by Mr. Murari Lal Agarwal began operations under the name M/S Harayana Transport Company.

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