
● Inbound calling for customer service.
● Identify and assess customers’ needs to achieve satisfaction.
● Build sustainable relationships and trust with customer accounts through open and interactive
communication.
● Provide accurate, valid and complete information by using the right methods/tools.
● Handle customer complaints, provide appropriate solutions and alternatives within the time limits;
follow up to ensure resolution.
● Keep records of customer interactions, process customer accounts.
● Follow communication procedures, guidelines and policies.
● Take the extra mile to engage customers.

About NoBroker
About
NoBroker is a new and disruptive force in the Real Estate Industry. We’re a site that’s built to let you buy, sell, rent, find a PG or a flatmate WITHOUT paying any brokerage.
Our mission is to lead India’s real estate industry, towards an era of doing real estate transactions in a convenient and brokerage-free manner. We currently save our customers over 250 crores per year in brokerage. NoBroker was founded by alumni from IIT Bombay, IIT Kanpur & IIM Ahmedabad in March 2014 and have since served over 35 lakh customers. As a VC funded company, we’ve raised over 20M+ in a couple of rounds of funding. We’re a team of 350 people driven by passion, the passion to help you fulfil your housing requirement, without paying a hefty brokerage.
NoBroker has worked tirelessly to remove all information asymmetry caused by brokers. We also enable owners and tenants to interact with each other directly by using our technologically advanced platform. Our world-class services include-
1-Verified brokerage-free properties for buyers and tenants
2- Quick brokerage-free tenants & buyers for property owners
3-Benefit rich services including online rental agreement and dedicated relationship managers
Our app (70 lakhs+ downloads) and our website serve 4 cities at present – Bangalore, Mumbai, Pune and Chennai. Our rapid growth means that we will keep on expanding to more cities shortly.
Are you looking for huge work- independence, passionate peers, steep learning curve, meritocratic work culture, massive growth environment with loads of fun, best-in-class salary and ESOPs? Just apply to our jobs below :-)
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Location: Bangalore
Experience: 3-5 years
Type: Full-time | On-site
Start: Immediate
Why this role exists
Most companies are using LLMs.
Very few are building an advantage from them.
Right now, LLM cost is our largest margin constraint, and model behavior is still too generic to be defensible.
This role exists to:
- Turn LLM usage into a cost-efficient system
- Build compounding intelligence across accounts
- Create a differentiated analysis layer that competitors can’t replicate
What you’ll do
You will not just build models.
You will own the intelligence and cost structure of the platform.
1. Drive down LLM cost dramatically
- Reduce cost per interaction from ₹40 → ₹2 within 6 months
- Implement:
- Model tiering (right model for the right task)
- Caching strategies (semantic + response caching)
- Batching and async processing
- PTU / reserved capacity optimization
- Ensure performance does not degrade while reducing cost
2. Optimize infrastructure spend
- Reduce cloud spend from ₹20L/month → ₹4L/month
- Work across infrastructure layers (Azure / compute / inference)
- Balance:
- Latency
- Cost
- Throughput
- Treat infra as a first-class optimization problem
3. Build the fine-tuning and learning pipeline
- Design systems where:
- Every interaction improves future performance
- Build pipelines for:
- Fine-tuning
- Feedback loops
- Continuous model improvement
- Ensure the 5th customer deployment is structurally better than the 1st
4. Create a differentiated intelligence layer
- Build analysis systems that:
- Extract signals from interactions
- Improve decision-making
- Drive outcome improvements
- Move beyond responses → insight + action
5. Enable new AI-native product categories
- Identify opportunities where:
- AI enables workflows that were not previously possible
- Build foundational ML capabilities to unlock those categories
- Focus on creation, not just efficiency
6. Commoditize LLM usage internally
- Abstract complexity of LLM usage from product teams
- Build internal systems where:
- Cost is predictable
- Performance is consistent
- Make LLM usage a reliable utility layer
What success looks like
- Cost per interaction drops to ₹2 or lower
- Infrastructure spend reduces 5x without performance loss
- Model performance improves with every deployment
- Platform develops a clear intelligence advantage
- New AI-native capabilities become possible due to your systems
Who you are
- You have 3-5 years of experience in ML / applied AI / systems engineering
- You have worked with:
- LLMs
- Inference optimization
- Production ML systems
- You think in:
- Systems
- Trade-offs (cost vs latency vs quality)
- You care about real-world impact, not just model metrics
What will make you stand out
- Experience with:
- LLM optimization (prompting, fine-tuning, distillation)
- Distributed systems or infra-level optimizations
- High-scale inference systems
- Built systems that:
- Reduced cost significantly
- Improved performance over time
- Strong understanding of:
- Caching strategies
- Model routing
- Evaluation frameworks
Why join
- You will directly impact company margins and scalability
- Your work defines whether we have a defensible ML advantage
- You will build systems that move from:
- Generic AI usage → compounding intelligence
What this role is not
- Not research-only
- Not experimentation without production impact
- Not isolated from product and business outcomes
What this role is
- A builder of ML systems at scale
- A driver of cost and performance optimization
- A creator of long-term competitive advantage
One question to self-evaluate
Can you build ML systems that get cheaper, smarter, and more valuable with every interaction?
Strong Implementation Specialist / Implementation Engineer / Technical Implementation Associate (Post-Sales SaaS) Profiles
Mandatory (Experience 1): Must have 1+ years of hands-on experience in software/tech Implementation roles within technical B2B SaaS companies, preferably working with global or US-based clients
Mandatory (Experience 2): Must have experience in executing and supporting end-to-end SaaS product implementations, including customer onboarding, workflow & configuration setup, data modeling/data setup, API-based integrations, and go-live support.
Mandatory (Experience 3): Must have strong technical fundamentals — ability to understand data models, debug API workflows, read JSON payloads, write basic SQL queries, and support configuration troubleshooting.
Mandatory (Experience 4): Must have basic hands-on experience writing scripts (preferably JavaScript) for data migration, configuration automation, or workflow customization in SaaS products.
Mandatory (Experience 5): Must have worked in post-sales environments, supporting customer success and delivery after deal closure, ensuring product adoption, accurate setup, and smooth go-live.
Mandatory (Experience 6): Must have experience collaborating cross-functionally with product, engineering, and sales teams to ensure timely resolution of implementation blockers and seamless client onboarding.
Mandatory (Company Type): B2B SaaS startup or growth-stage company
About Company:
Our client is a Delhi NCR, India headquartered 7+-year-old social/development sector-focused advisory and consulting firm. With a robust team of 100+ ICT4D professionals,they develop IT applications for NGOs, Government functionaries, CSRs, International Funding Organizations, etc. to manage theirprojects and programs in India and abroad. We are a team of young dynamic, development-conscious tech -enablers and problem solvers consisting of a diverse mix of development professionals, technology enthusiasts, software
engineers, and analysts. Our solutions enable organizations to monitor and evaluate their programs for maximum impact and operate seamlessly across everyday operations.
Job Overview:
Dhwani Rural information systems Pvt. Ltd. is looking to hire a Chief Technical Officer, to provide sound technical leadership in all aspects of the business. The CTO would be responsible for all technology systems, processes, software design and development within the company. Our ideal candidate needs to have more than 15 years of
experience building technology solutions to improve business process, increase productivity and efficiency and reduce cost for its customers, vendors, and internal employees. The candidate should have experience in social sector consulting/IT consulting/Government advisory and working with CSRs, Philanthropies or Large NGOs. The CTO must have in depth knowledge of and experience in driving technological innovation and leading product development
projects.
Responsibilities
The CTO will work with a team in the following activities -
• Lead the strategy for technology platforms, partnerships and external relationships
• Formulate a vision for how technology will be utilized within the company
• Streamline the IT Project requirements through a technological approach
• Outline company goals and timelines for research and development
• Develop technical aspects of the company’s strategy for alignment with its business goals
• Help departments use technology profitably and act as a mentor to middle management of the company
• Make executive decisions on behalf of the company’s technological requirements.
• Keep abreast of new trends and best practices in the technology landscape
• Work closely with Dhwani’s senior leadership to define and deliver new products and enhancements
Essential Tech Requirements:
• Broad knowledge of software engineering: languages, frameworks, techniques, and industry trends.
• Experience in designing and managing an effective IT governance framework across the spectrum of IT
service delivery.
• Good understanding of agile methodologies
• In-depth knowledge of web systems architecture, design and development
• Knowledge of software development life cycle. Preferable from CS/IT
• Basic understanding of how a software works (Frontend, Backend, API, Database Schema etc)
• Exposure to different off the shelf solutions (ZOHO, QuickBooks, Greythr, Google Suite, Microsoft Suite,
Zapier, Survey Monkey, IVR, SMS)
• Requirement gathering for software
• Get involved in the entire SDLC (Design, Develop, UAT, Rollout)
Essential Non-Tech Requirements:
• Accountable and ownership taking attitude
• Strong sense of purpose to work in this space (Tech4Good, ICT4D, Social Impact)
• Exceptional team management skills.
• Excellent verbal and written communication.
• Ability to multi-task and juggle various deadlines and domians
• Extensive industry knowledge with an eye towards the future.
• Prior experience of handling multiple projects in different domains at the same time
• Prior experience of managing large tech teams (50-200 engineers) including developers, designers, QAs, Das
and other teams
Qualification
Bachelor’s degree in software, computer science, engineering or any related STEM field. Have worked as a senior
engineering head or CTO in NGOs, Social Impact Consulting Firms CSR, Think Tanks, Research Organizations.
1. New Business Development: Identify and target potential clients, including individual investors and financial advisors, through various channels. Generate high-quality leads, conduct market research, and convert leads into paying customers. Utilize a consultative sales approach to understand client needs and effectively communicate the value proposition of MProfit's wealth-tech solutions.
2. Sales Pipeline Management: Build and manage a robust sales pipeline to achieve individual and team sales targets. Track and report on sales activities, opportunities, and progress using our CRM systems. Continuously update and prioritize leads to ensure a steady flow of qualified prospects. Implement effective sales strategies to accelerate the sales cycle.
3. Relationship Building: Establish and nurture strong, long-lasting relationships with clients and key stakeholders. Engage in regular client meetings, follow-ups, and negotiations. Proactively identify opportunities to up-sell and cross-sell MProfit's products and services. Provide exceptional customer service and resolve any issues or concerns raised by clients promptly and effectively.
4. Collaboration and Teamwork: Collaborate closely with the customer service team, marketing team and other internal stakeholders to align sales strategies, share best practices, and contribute to the overall growth of MProfit. Provide valuable feedback from clients to enhance product features and market positioning. Actively participate in team meetings and training sessions to stay updated on industry trends and sales techniques.
Technical skills required:
Skills: Java 8 and above, Rest Web services, MySQL.
Strong background in Core Java and good knowledge of collection Framework.
Proficient in developing high-performance, less memory-intensive micro-services applications using the Java framework.
Should have deep knowledge of Micro-service development.
Job Description
We are looking for a talented Magento 1 and 2 developer that will oversee maintaining our
eCommerce website. Your main tasks will be to ensure that the last security patches are installed and that existing functionality continues to work properly. You will also oversee developing new modules and applying any required front-end changes.
What we expect from you?
Good experience in eCommerce development
Strong debugging skills, Code flow analysis, and the ability to read and modify existing
code.
Good knowledge of Payment gateway integration
Shopify experience will be a big plus.
2+ years of work experience.
Strong problem-solving and troubleshooting skills.
Good communication and Learning attitude.
Strong object-oriented programming knowledge
Very good PHP knowledge
JavaScript is a must for front-end development
Extensive LESS & CSS knowledge
Magento certification is a big plus
What you will get to work on?
Create responsive sections as per the requirement given to you.
Bug fixing, testing, and maintenance of the site.
Data entry work is also included
Regularly update our Magento installation
Install security patches
Develop new functionality
Implement front-end changes.
For more details dial - nine/one/zero/one/four/double three/eight/one/two.
We are building a global content marketplace that brings companies and content
creators together to scale up content creation processes across 50+ content verticals and 150+ industries. Over the past 2.5 years, we’ve worked with companies like India Today, Amazon India, Adobe, Swiggy, Dunzo, Businessworld, Paisabazaar, IndiGo Airlines, Apollo Hospitals, Infoedge, Times Group, Digit, BookMyShow, UpGrad, Yulu, YourStory, and 350+ other brands.
Our mission is to become the world’s largest content creation and distribution platform for all kinds of content creators and brands.
Our Team
We are a 25+ member company and is scaling up rapidly in both team size and our ambition.
If we were to define the kind of people and the culture we have, it would be -
a) Individuals with an Extreme Sense of Passion About Work
b) Individuals with Strong Customer and Creator Obsession
c) Individuals with Extraordinary Hustle, Perseverance & Ambition
We are on the lookout for individuals who are always open to going the extra mile and thrive in a fast-paced environment. We are strong believers in building a great, enduring
a company that can outlast its builders and create a massive impact on the lives of our
employees, creators, and customers alike.
Our Investors
We are fortunate to be backed by some of the industry’s most prolific angel investors - Kunal Bahl and Rohit Bansal (Snapdeal founders), YourStory Media. (Shradha Sharma); Dr. Saurabh Srivastava, Co-founder of IAN and NASSCOM; Slideshare co-founder Amit Ranjan; Indifi's Co-founder and CEO Alok Mittal; Sidharth Rao, Chairman of Dentsu Webchutney; Ritesh Malik, Co-founder and CEO of Innov8; Sanjay Tripathy, former CMO, HDFC Life, and CEO of Agilio Labs; Manan Maheshwari, Co-founder of WYSH; and Hemanshu Jain, Co-founder of Diabeto.
Backed by Lightspeed Venture Partners
Requirements
- Experience in open source technologies - Solr, Redis, Kafka
- Exposure to building & managing applications in Amazon Webservices (AWS)
- Experience in security, scalability & performance aspects of solution
- Critical Skills: 1. Java / J2EE, Spring, PostGreSQL 2. Nginx, Tomcat 3. Developing REST webservices
Desired Skills and Experience
Our product division, http://vdo.ai/">VDO.AI is seeking an experienced Senior Advertising Sales Manager to join our highly collaborative, motivated, and fast-growing team. Our native video product powers leading web publishers across the Indian region including the likes of Dainik Jagran, Scroll Media, The Hindu etc, serving over 1B impressions every month and growing.
Responsibilities:
- Spot opportunities, set up meetings with and present to key agency personnel (typically planners, strategists, account directors, group heads) and clients (brand manager, marketing manager, head of social media etc)
- Support the creative process as required, solicit briefs, write proposals, negotiate prices, and book new business
- Identify and grow relationships with media agencies and brands
- Manage and maintain a sales pipeline for the Indian geography
Requirements:
- 5+ years in digital media sales experience (with proof of sales abilities)
- A network of strong relationships and an excellent reputation with key media agency and client personnel
- An understanding of the video market
- Ability to work quickly and efficiently in a fast-paced environment within tight deadlines
- Demonstrated experience generating leads and closing new business
- Excellent presentation skills
- Experience achieving group goals; and not fazed by targets or metrics
- Solid knowledge of the programmatic market and what this means for video


















