
● Inbound calling for customer service.
● Identify and assess customers’ needs to achieve satisfaction.
● Build sustainable relationships and trust with customer accounts through open and interactive
communication.
● Provide accurate, valid and complete information by using the right methods/tools.
● Handle customer complaints, provide appropriate solutions and alternatives within the time limits;
follow up to ensure resolution.
● Keep records of customer interactions, process customer accounts.
● Follow communication procedures, guidelines and policies.
● Take the extra mile to engage customers.

About NoBroker
About
NoBroker is a new and disruptive force in the Real Estate Industry. We’re a site that’s built to let you buy, sell, rent, find a PG or a flatmate WITHOUT paying any brokerage.
Our mission is to lead India’s real estate industry, towards an era of doing real estate transactions in a convenient and brokerage-free manner. We currently save our customers over 250 crores per year in brokerage. NoBroker was founded by alumni from IIT Bombay, IIT Kanpur & IIM Ahmedabad in March 2014 and have since served over 35 lakh customers. As a VC funded company, we’ve raised over 20M+ in a couple of rounds of funding. We’re a team of 350 people driven by passion, the passion to help you fulfil your housing requirement, without paying a hefty brokerage.
NoBroker has worked tirelessly to remove all information asymmetry caused by brokers. We also enable owners and tenants to interact with each other directly by using our technologically advanced platform. Our world-class services include-
1-Verified brokerage-free properties for buyers and tenants
2- Quick brokerage-free tenants & buyers for property owners
3-Benefit rich services including online rental agreement and dedicated relationship managers
Our app (70 lakhs+ downloads) and our website serve 4 cities at present – Bangalore, Mumbai, Pune and Chennai. Our rapid growth means that we will keep on expanding to more cities shortly.
Are you looking for huge work- independence, passionate peers, steep learning curve, meritocratic work culture, massive growth environment with loads of fun, best-in-class salary and ESOPs? Just apply to our jobs below :-)
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Expectations
- Sound knowledge of Core Java, JSP, Servlets & MVC, Spring
- Good knowledge of Java Script, Ajax
- Good knowledge of My SQL database server
- Experience in working with IDE like Eclipse or Netbeans
- Knowledge of Spring would be an advantage
- Great problem-solving attitude
- Strong OOP & OOAD fundamentals
- Knowledge of Java EE Design pattern
- Technical hands on Spring, Spring Security, Hibernate, JPA, Struts, OO JS, XML, Webservices (Restful, JAX-WS).
- Nice to have knowledge of Liferay, Amazon EC2, Google App Engine, Restful services, jQuery, YUI, EstJS (Sencha), frameworks.
Responsibilities
- Understand the BRS / SRS document
- Coordinate with Team lead/DBA to understand the System design and Database design
- Development and Unit Testing
- Bug fixing and Change Request implementation
1. Proven experience as a QA Tester or similar role with 5+ Years of experience, with a strong understanding of software testing principles, methodologies and techniques.
2. Proficiency in creating and executing test plans, test cases, and test scripts.
3. Experience with various testing types including functional, integration, regression, and usability testing.
4. Familiarity with manual and automated testing tools, such as Selenium, Appium, Lambda Test.
5. Basic knowledge of programming languages (e.g., Java, Python) and scripting for test automation is a plus.
6. Excellent analytical and problem-solving skills, with a keen attention to detail.


- Mandatory skills -PHP Experience.
- Experience in web application development and web developer.
- Good Knowledge of PHP, MySQL, jQuery, Javascript, HTML5, CSS3, XML
- Good debugging skills .
- Expertise in MVC Frameworks and good technology exposure of CI/Larvel frameworks added advantage.
KEY Responsibilties
- Align with product managers, business analysts, developers, and other stakeholders to gather product inputs.
- Understand and decipher user journeys while drafting product flows.
- Be able to accept creative feedback and inculcate the same in their writing.
- Highly creative with excellent communication and team player abilities.
- Understand the Transportation industry.
- Research fintech industry snippets (combining online sources, interviews, and studies).
- Prepare well-structured product flows using research, writing techniques, and logic.
- Coordinate with marketing and design teams to illustrate product draft.
- Ensure all-around consistency (style, fonts, images, and tone).
- Update product content as needed.
KEY Proficiencies
- We are looking for someone with 3-9 years of overall working experience as Content writer.
- Bachelors/Master’s degree in any discipline.
- Ability to meet deadlines and willingness to explore new domains.
- Proven work experience as a Content Writer, Copywriter, or similar role.
- A team player willing to do what it takes.
- Experience doing research using multiple sources.
- Familiarity with product writing and its nuances.
- Able to create audio/video content for product.
- Excellent writing and editing skills in English.
- Ability to communicate technical aspects to people with non-IT background.
- Experience on using Mendix Developer Studio for designing and developing Web-based
applications
Knowledge of web services
Knowledge of export & importing data
Knowledge of debugging the web services & microflows
Understanding Data models and SQL Query Building
Build applications using Schema Domain Entity Design, User Interface Development for
Desktop, Tablet and Mobile devices
Knowledge of building Microflows and Nanoflows and using Containers
Understanding Data models and SQL Query Building
Strong customer intrfacing and conflict resolution skills
equivalent
Experience in Enterprise System Architecture solution design involving interfaces,
integration and custom connectors (REST, OData, SOAP etc.)
Strong technical knowledge on Mendix Development including SaaS, DB Schema Design,
User Interface Development for Desktop, Tablet and Mobile devices
Programming Knowledge of Cloud native development including HTML, CSS, Java, XML,
SOAP and SQL
Experience in Error handling management
Experience in Administration of application
Experience in implementation of UX & Mobile Apps
Experience in deploying of Mendix application into private cloud
Implementing custom widgets experience
Experience in integration with third party apps like SAP, Sales Force etc.
Strong customer interfacing and conflict resolution skills

- Design of the overall architecture of the web application.
- Optimization of the application for maximum speed and scalability.
- Solve complex performance problems and architectural challenges.
- Integration of user-facing elements developed by front-end developers with server-side logic.
- Learn and use core AWS technologies to design and then build available and scalable backend web services and customer-facing APIs.
- Troubleshoot and debug support issues and code blues autonomously.
- Assure quality of the solutions being developed within the team.
- Maintain technical mastery of the products being developed.
- Person with a track record of delivering innovative solutions in the field of algorithm development.
Requirements:
- Strong knowledge of PHP frameworks such as Laravel Symfony etc. depending on your technology stack.
- Experience in working with MySQL database and analyzing the efficiency of queries.
- Worked with real time web applications and event driven architectures like Node.js or jQuery.
- Full-cycle PHP code development experience including debugging and performance analysis.
- Building scalable and performance oriented services with caching techniques and systems like Memcached, redis.
- Experience with NoSQL and distributed database like MongoDB, Cassandra or Redis.
- Comfortable with search engines like Solr or ElasticSearch.
- Working understanding of NGINX and Apache web servers.
- Working knowledge of RESTful paradigms and to build API for our front services and mobile applications.
- Passion for products, empathy for users, and aspiration to make big impact.
- Strong database design and query writing skills with a commitment to performance and efficiency.
- Solid engineering principles and clear understanding of data structures and algorithms.
- Knowledge of service-oriented architecture, microservices, and distributed systems.
- Strong problem-solving skills, algorithmic skills, and data structures.
- Experience in agile methodologies like Scrum.
- Good understanding of branching, build, deployment, continuous integration methodologies.
Full time : BTech




