● Inbound calling for customer service.
● Identify and assess customers’ needs to achieve satisfaction.
● Build sustainable relationships and trust with customer accounts through open and interactive
communication.
● Provide accurate, valid and complete information by using the right methods/tools.
● Handle customer complaints, provide appropriate solutions and alternatives within the time limits;
follow up to ensure resolution.
● Keep records of customer interactions, process customer accounts.
● Follow communication procedures, guidelines and policies.
● Take the extra mile to engage customers.
About NoBroker
NoBroker is a new and disruptive force in the Real Estate Industry. We’re a site that’s built to let you buy, sell, rent, find a PG or a flatmate WITHOUT paying any brokerage.
Our mission is to lead India’s real estate industry, towards an era of doing real estate transactions in a convenient and brokerage-free manner. We currently save our customers over 250 crores per year in brokerage. NoBroker was founded by alumni from IIT Bombay, IIT Kanpur & IIM Ahmedabad in March 2014 and have since served over 35 lakh customers. As a VC funded company, we’ve raised over 20M+ in a couple of rounds of funding. We’re a team of 350 people driven by passion, the passion to help you fulfil your housing requirement, without paying a hefty brokerage.
NoBroker has worked tirelessly to remove all information asymmetry caused by brokers. We also enable owners and tenants to interact with each other directly by using our technologically advanced platform. Our world-class services include-
1-Verified brokerage-free properties for buyers and tenants
2- Quick brokerage-free tenants & buyers for property owners
3-Benefit rich services including online rental agreement and dedicated relationship managers
Our app (70 lakhs+ downloads) and our website serve 4 cities at present – Bangalore, Mumbai, Pune and Chennai. Our rapid growth means that we will keep on expanding to more cities shortly.
Are you looking for huge work- independence, passionate peers, steep learning curve, meritocratic work culture, massive growth environment with loads of fun, best-in-class salary and ESOPs? Just apply to our jobs below :-)
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About PlanetSpark:
PlanetSpark is on a mission to build the next generation of confident speakers and creative writers
amongst kids and young adults. We are a Series B funded, global company impacting over 13 countries
through live 1:1 personalized classes on Public Speaking and Creative Writing through handpicked top
1% teachers. Our kids participate in gripping debates, create viral YouTube videos, start their own
podcast channels, perform stand-up comedy, write nail-biting mystery stories, and become confident
and fearless speakers.
PlanetSpark is on its journey to becoming the global leader in the large and untapped communication
skills segment by 2024. We are backed by some top VCs such as Prime Venture Partners and global
entrepreneurs such as Binny Bansal, Deep Kalra, Gokul Rajaram and Shirish Nandkarni.
Come, join a passionate team of over 500 young and energetic team members and 3500+
expert teachers on this roller coaster ride to build the most loved brand for kids who will move the
world!
Your Roles and Responsibilities:
Business Development is a critical aspect of our platform business.
1. Actively seeking out new sales opportunities through cold calling, networking and social
media. 2. Calling 65-70 leads everyday
3. Setting up meetings with potential clients (parents)
4. Generating Trial Classes - Pitch Parents to take PlanetSpark trial Classes
5. Negotiate/close deals and handle complaints or objections
6. Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis (3L revenue
per month)
7. “Go the extra mile” to drive sales
Mission Statement
1. In your training of 1
st month, we shall actively probe you through the process using Training Decks,
Live Experiences, Re-Training Programs that aims to give you an overall Learning experience along
with you paid stipend along the journey.
2. We create career oritented BDT in this 1 month whose skill becomes unmatched across the sector.
3. You are required to use right sales strategy and accomplish 1 Lac of revenue in the training period,
hence making a way to achieve License to Sell (L-2-S)
4. You will be entitled for training stipend of INR. 21428.
In-office attendance of 90% is mandatory in 1month of training
5. Post 1L Revenue achievement, you will be entitled for below CTC
India Shift (10:30am onwards) – INR 6.6 LPA (4 LPA Fixed + 2.6 LPA Variable)
US/ Canada Shift (8:00 pm onwards) - INR 7.2 LPA (4.6 Fixed + 2.6 LPA Variable)
Counsell potential Students over a call to inform them about a product and help them in making better career decisions.
● Answer questions about our products or the company.
● Sale as per requirement from the students.
● Maintain Sales Report and update in the CRM time to time.
Job Requirements
● 6 months - 2 years of work experience in sales/business development/voice process.
● Excellent interpersonal and communication skills.
● Strong negotiation skills with a proven ability to seek, create, negotiate, and close a deal.
● Solution-oriented with effective problem-solving skills.
He/She would be leading the sales for Managed Services, which involves :
1. Tracking & managing inbound leads.
2. Outbound lead creation.
3. Lead qualification.
4. Follow-up on qualified leads.
5. Explaining MS service proposition, Ecom business requirements & handling queries.
6. Commercial discussion & negotiations.
7. Final contract closure & 8. Handover to Onboarding team
Eligibility Criteria :
1. Min 3 years’ Experience in B2B sales ( Ecommerce background preferred)
2. Min Graduate (MBA Preferred)
3. Excellent communication & writing skills
4. Fluent in English & Hindi
5, Basic Excel & PPT working skills
Other Skills:
1. Rapport building on the call
2. Active listening
3. Qualification questioning
4. Objection handling
5. Post Sale relationship management
6. Positive attitude
7. Team Player
● The person shall bear the responsibility of driving the sales of our product in the Enterprise Segment-
South Region.
● To be responsible for the sales of product in the large enterprise segment in the region and achieve
the sales revenue/targets
● Negotiation and closure of sales, understands current pain-points,discuss appropriate solutions and value
add with the customers
● To create/maintain excellent relationships with clients and be able to tailor products ,pitch according to
their specifications
● Developing and implementing B2B sales strategy, market mapping and analytics of the markets,
● Drive customer engagements with the account management team.
● Prepare business development strategies according to the needs of the client.
● Securing business opportunities by cultivating mutually beneficial business relationship with current and potential clients.
Sales Skills:
● Ability to engage and influence a client; Effective in handling technical pre-sales activities.
● Past Experience in solution selling (CRM, ERP, Contact Centers, Telephony solutions).
Technical Domain expertise
● Should not be averse to understanding Technology.
● Should be able to handle large RFPs and response quality.
● Should be comfortable in understanding and explaining technology and solutions.
Business Development:
● Planning activities to achieve established targets.
● Effective time and pipeline management to align sales efforts with sales targets.
Ownership & Commitment:
● Able to see the larger picture, willing to take responsibility for tasks and initiatives.
● Attention to detail in planning and communication.
Preference of Professional background (In either or both of the following)
● Direct Solution Sales (CRM, ERP, Telephony, Contact Center, Banking etc.)
● Experience of Selling in Domestic South Market is a preferred.
● Bachelor in IT / Computers / EE or related field is an advantage & MBA is an advantage.
Job Description:
- Individual Contributor role reporting to Business Development Manager.
- Minimum 1 year of experience from B2B Presales/ Sales/ Business Development/ Customer Service with upselling involved.
- Communication should be above average in both Oral and written with emphasis on vocabulary.
- Should be from international focused companies/teams. Domestic also can be considered if communication is excellent.
Involving Business Development activities for US market
- B2B sales experience (US Market)
- Build and maintain strong client relationships
- Lead Generation
- Cold calling
- Outbound sales experience
- Hard core sale
- Pre- sales / Online Marketing/ Email Marketing