● Inbound calling for customer service.
● Identify and assess customers’ needs to achieve satisfaction.
● Build sustainable relationships and trust with customer accounts through open and interactive
communication.
● Provide accurate, valid and complete information by using the right methods/tools.
● Handle customer complaints, provide appropriate solutions and alternatives within the time limits;
follow up to ensure resolution.
● Keep records of customer interactions, process customer accounts.
● Follow communication procedures, guidelines and policies.
● Take the extra mile to engage customers.
Subodh Popalwar
Software Engineer, Memorres
About NoBroker
NoBroker is a new and disruptive force in the Real Estate Industry. We’re a site that’s built to let you buy, sell, rent, find a PG or a flatmate WITHOUT paying any brokerage.
Our mission is to lead India’s real estate industry, towards an era of doing real estate transactions in a convenient and brokerage-free manner. We currently save our customers over 250 crores per year in brokerage. NoBroker was founded by alumni from IIT Bombay, IIT Kanpur & IIM Ahmedabad in March 2014 and have since served over 35 lakh customers. As a VC funded company, we’ve raised over 20M+ in a couple of rounds of funding. We’re a team of 350 people driven by passion, the passion to help you fulfil your housing requirement, without paying a hefty brokerage.
NoBroker has worked tirelessly to remove all information asymmetry caused by brokers. We also enable owners and tenants to interact with each other directly by using our technologically advanced platform. Our world-class services include-
1-Verified brokerage-free properties for buyers and tenants
2- Quick brokerage-free tenants & buyers for property owners
3-Benefit rich services including online rental agreement and dedicated relationship managers
Our app (70 lakhs+ downloads) and our website serve 4 cities at present – Bangalore, Mumbai, Pune and Chennai. Our rapid growth means that we will keep on expanding to more cities shortly.
Are you looking for huge work- independence, passionate peers, steep learning curve, meritocratic work culture, massive growth environment with loads of fun, best-in-class salary and ESOPs? Just apply to our jobs below :-)
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Headquartered in Ahmedabad, Appitsimple is better known for its innovative "Digital Products" - SoftwareSuggest and CallHippo. It is an IT company that has been revolutionizing & simplifying the way organizations do business since Jan 2014.
ApiItsimple is an all-remote organization with a team of 150+ members. With over 300 customers of SoftwareSuggest and 2000+ customers of CallHippo, AppItSimple has a dominant presence over the globe.
URL: https://appitsimple.com/about" target="_blank">https://appitsimple.com/about
Product: CallHippo.
URL: https://callhippo.com/" target="_blank">https://callhippo.com/
CallHippo was launched in 2017. It is an intelligent VoIP (voice over Internet protocol) service provider for business organizations and call centers. The main objective behind launching CallHippo was to provide easy-to-adopt, cost-effective, scalable, and accessible phone systems to businesses. Customized pricing plans, 24/7 available support, and innovative top-of-the-line features make CallHippo stand out from market competitors. With 2000+ customers across 25+ countries, the company is just getting started and is sure to scale greater heights in the future.
Appitsimple prides itself on a flexible work environment that empowers employees to be key decision-makers to grow personally and professionally. The company strives to develop leaders through an active mentoring program and skill development initiatives. An inclusive workplace, Appitsimple encourages freedom, and independent thinking and aims to create thought leaders in the business ecosystem.
Experience- 0.6-3 years
The Job Description for Customer Support Executive:-
1)Work on chats and Tickets
2)Maintain a mean response time of less than 1 minute since it is live chat support
3)Chat Quality score should not be less than 4/5
4)Close maximum support tickets in a month
5)Resolve queries with utmost efficiency to facilitate customer retention.
Requirements
1)Experience in Tech Support
2)Experience with troubleshooting
3)Hands-on knowledge in providing support for any kind of application software
EXCELLENT OPENING FOR USA ENERGY SALES PROCESS (INBOUND & OUTBOUND) - PayGeek is hiring for its captive process (www.letuscompare.net) in New Town, Kolkata for the USA Energy Sales Process (Inbound / Outbound Telesales) and offers you the opportunity to come and join Immediate with the below benefits:
As an International Sales Executive in our company, your primary responsibility is to drive sales and revenue generation for the company by engaging with potential customers from the US. You will be responsible for handling inbound sales calls, building relationships
Note Opportunity Type: Work From Office (Please don't apply if you are looking for a work from home option, but we do provide pickup & drop)
Desired Candidate Profile
* Should have convincing Capabilities and selling skills.
* Excellent English Communication Skills.
* Basic Computer Knowledge.
* Qualification No Bar.
* Min 1 year experience in Outbound Sales Process. (Tech Support experience not counted) .
Perks and Benefits
* Fixed Shift with Fixed Week OFF (Sunday & Saturday)
* Office Timings: 7:30 PM - 5:00 AM (Night Shift)
* Salary on Time (1st of every month).
* No Salary Deduction for Target
* Monthly Performance Bonus.
* Uncapped Incentives & Commissions.
* Referral Bonus.
* Pickup & Drop or Transport Allowance Provided.
* No Salary Deduction for Target
* Monthly Performance Bonus.
To apply call HR Team - Tania Fatema
JOB DETAILS
Job Title: Call Associate Executive required For US Energy Sales Process | Night Shift
Company: Paygeek Soft Solutions ( DWC Technologies )
PayGeek is hiring for its captive process (www.letuscompare.net) in New Town, Kolkata for the USA Energy Sales Process (Inbound / Outbound Telesales) and offers you the opportunity to come and join Immediate with the below benefits:
Opportunity Type: Work From Office (Please don't apply if you are looking for a work from home option, but we do provide pickup & drop)
Salary Range: ₹15,000.00 - ₹28,000.00 per month
For any query please call HR Team -Tania Fatema
Office location Address :
Mani Casadona, 10th Floor, Office # 08 Plot #2 F/4, Action Area, Action Area 1D, #2 F, Newtown, Kolkata, West Bengal 700156 .
HTML/CSSRequirements
Roles and Responsibilities:
- Design & build test harnesses for Automation Testing.
- Design test automation framework and develop the new test automation libraries; Should be very much hands on with tools like Selenium, Appium etc.
- Design & execute Regression Test Pack using frontend & backend test scripts.
- Design and Develop the Automated solution for Sanity Testing for various repeatable tests.
- Implement QA process and Automated testing for all the workstreams to improve the overall testing cycle
- Participate in the development and support of the testing program aimed at supporting multiple testing efforts simultaneously.
- Be a part of an ongoing effort to bring new testing knowledge into the team.
- Assist with test plan articulation, planning, and management of individual testing events.
- Utilize appropriate testing tools for both front-end and back-end Quality Assurance.
- Identify testable events and develop the test cases/test scripts.
- Identify and capture test data to support the test cases defined by the testing team.
- Leverage the testing process and test tool kit to create reusable test assets.
Key Requirements:
- 2-4 years experience of relevant Industry experience.
- Good understanding of QA methodology, automation expertise, and ability to code
- Experience with Selenium-Web driver, Selenium Grid, Selenium Page Object Model, Page Factory concept
- Experience in designing and implementing test frameworks (like Data driven, Keyword driven or Hybrid along with custom reporting) and strategy for choosing automated testing tools
- Awareness of OO programming (Classes/Methods, etc.)
- Ability to work both independently and in a team environment.
- Must possess critical thinking skills in addition to good interpersonal and communication skills.
- Ability to function in a demanding environment;
- Ability to assume the perspective of customers and their users and serve as their advocates
- Experience in Appium, Cucumber, Rest Assured, Karate would be an added advantage.
About Us
Rezo.ai is an AI-first and NLP-first sales & support automation platform with a mission to become the leading automation/AI platform in the world. Our team has extensive experience in AI and Automation and is working extremely hard to build a state-of-art automation platform. Currently, deployed with large enterprises to automate conversations across voice, email, chat, social, and WhatsApp and enhance customer experience.
If you are fascinated by AI and looking to work with a team that uses the latest AI technologies, in a fast-growing and flexible work environment with immense growth opportunities, come and join us. We are looking for people who could join and who are ready to take on big challenges.
What We Are Looking For :
We are looking for transcribers to translate audio recordings into written documents In this position, you will have to listen to the audio, and edit a pre-generated draft created by our AI. Our ideal applicant should have significant experience or a certificate in transcription. You must also have excellent hearing and strong typing skills
Transcriber Responsibilities:
• Completing transcriptions promptly and reviewing drafts for any spelling, grammar, or formatting errors, as well as other inconsistencies.
• Communicating with the supervisor when there are issues.
• Submitting completed drafts to and correcting any errors as per the transcribing session
• Edit your transcriptions before filing them
• Providing any feedback to better improve the accuracy of our machine learning algorithm.
Skills and Qualifications
• Experience - applicants should have more than 1 year of experience. And have experience using AI-generated text editing tools.
• Listening skills - transcribers need to listen carefully to audio recordings and interpret them appropriately.
• Time management - transcribers must work quickly and efficiently
• Computer skills - applicants for this role need to be comfortable using computers and must be able to understand our tool quickly
• Detail-oriented - transcribers need to spot inaccuracies and inconsistencies in final drafts, so attention to detail is key to being successful in this job
• Writing skills - to create accurate transcripts, transcribers need to have a good understanding of the English language and grammar
Why You Should Join Rezo.AI:
· You're Surrounded by Passionate Team Members
· You Learn About Entrepreneurship
· Big Career Opportunities
· Learn by doing
· The Opportunity of Innovation
· Recognition
· Enhanced Responsibility
Data Science
Machine Learning (ML)
Deep Learning- 3+ years of Experience majoring in applying AI/ML/ NLP / deep learning / data-driven statistical analysis & modelling solutions.
- Programming skills in Python, knowledge in Statistics.
- Hands-on experience developing supervised and unsupervised machine learning algorithms (regression, decision trees/random forest, neural networks, feature selection/reduction, clustering, parameter tuning, etc.). Familiarity with reinforcement learning is highly desirable.
- Experience in the financial domain and familiarity with financial models are highly desirable.
- Experience in image processing and computer vision.
- Experience working with building data pipelines.
- Good understanding of Data preparation, Model planning, Model training, Model validation, Model deployment and performance tuning.
- Should have hands on experience with some of these methods: Regression, Decision Trees,CART, Random Forest, Boosting, Evolutionary Programming, Neural Networks, Support Vector Machines, Ensemble Methods, Association Rules, Principal Component Analysis, Clustering, ArtificiAl Intelligence
- Should have experience in using larger data sets using Postgres Database.
Role - Technology Lead
Role Overview
As a Tech lead, you will take an active role in the definition and evolution of standard practices and procedures, working closely with the co-founders in building a team. You will be responsible for defining and developing software for tasks associated with the developing, designing and debugging of the software applications. The technology lead will be a part of the core leadership team and will be involved in all crucial decisions. So apart from strong technical skills, leadership is something we are looking for.
Responsibilities
▪ Work Experience between 3 to 5 years in large scale applications with desire to work in fast paced startups
▪ Must have led a team of 3 to 10 engineers. Excellent business understanding and prioritization skills. Fully hands on with coding and up to date with technology trends.
▪ Focus on code maintainability and performance of application and a demonstrated product development ability.
▪ Must be excellent with hiring and should have built a team from scratch or small size
▪ Provide technical advice and assists in solving programming problems
▪ Continuously create new and interactive features that would help to improve user experience and user engagement.
▪ Assist with troubleshooting of issues as needed
Tech Stack -
Node Js, Nativescript, Angular, React, React Native, MongoDB, AWS.
iOS App Development
Objective C
SwiftPosition Vacant: 3 [1 Senior(2-3 yrs experience) and 2 Junior (upto 1.5year)]
Job Location: Ahmedabad
Experience: 1 to 3 years
Qualification:Graduate (Preferable BE/ BTech/ ME/ MTech/ MCA/ BCA/ MSc)
Job Description
We are looking for an iOS developer who possesses a passion for pushing mobile technologies to the
limits and will work with our team of talented engineers to design and build the next generation of
our mobile applications.
Responsibilities
● Design and build advanced applications for the iOS platform
● Collaborate with cross-functional teamsto define, design, and ship new features.
● Unit-test code forrobustness, including edge cases, usability, and generalreliability.
● Work on bug fixing and improving application performance.
● Continuously discover, evaluate, and implement new technologiestomaximize development
efficiency.
Skills
● Proven working experience in software development
● Working experience in iOS development
● Knowledge about MVVM Structure
● Knowledge of Swift 3 / Objective C
● Have published one or more iOS apps in the app store
● A deep familiarity with Objective-C and Cocoa Touch
● Experience working with iOS frameworkssuch as Core Data, Core Animation, Core Graphics
and Core Text
● Experience with third-party libraries and APIs
● Working knowledge of the general mobile landscape, architectures, trends, and emerging
technologies
● Solid understanding of the full mobile development life cycle
PHP
CodeIgniterHTML/CSS
Javascript1. Opportunity to join a very ambitious project starting in the Smart Automation field.
2. Initial team of two senior entrepreneurs already working in this area with strong skills in strategy, consulting, and business development.
3. Startup positioning, business plan, tactical and strategic activities plans minimizing funding needs already well defined.
Must have:
1. Demonstrated experience through all phases of the technology life cycle, including project planning, requirements definition, architecture design, build/configuration, testing and operational transition, operating model, governance.
2. Masters' degree in Computer Science or related field.
3. Advanced technological skillset and a demonstrated history with technology.
4. Experience with PHP Codeigniter 3 and 4, HTML5, CSS3, Javascript (ES6 2020), JQuery, PHP, MySQL, Nginx / Apache, AWS and Optional: React.js, Node.js
5. Exceptional team management skills with excellent verbal and written communication.
6. Ability to delegate efficiently & decision making
7. Extensive industry knowledge with an eye towards the future & Passionate for achieving goals.
Specific duties include:
1. Creating technology standards and practices and ensuring adherence
2. Leading the strategy for technology platforms, partnerships and external relationships
3. Closely working with senior CTO and Building and managing the technology team
4. Overseeing research and development as well as special projects
5. Making recommendations to senior management through presentations and advocacy
6. Managing data systems implementation and monitoring their effectiveness in meeting business goals
7. Supervising software testing, and information systems security and maintenance
8. Managing staff in functional areas such as LAN/WAN architecture, systems operations, and hardware and software support
9 Anticipating and reacting to major technology changes
10 Developing technology contingency plans to keep projects on track
11 Supervising Web application and software development
Apart from all the formalities mentioned above, dedication & Passion is something that cannot be measured by any parameter, would love someone with the same passion as us and join with our journey.
Salary/Offer:
Only equity (based on candidate experiences) will be offered as of now. Salary will be there once the company is stable.
What you’ll do:
- Translation of text from English to Odia
- Contribute to Word pool of Odia language database.
- Content creation.
- Research work on Odia language contents, web pages, applications.
- Testing and enhancement of proprietary language technologies
- Development of internal tools
- Maintaining records of work received and work performed etc.
Who you are:
- Graduation/Post graduation in language, Journalism or Mass Communication
- Diploma in Translation will be an added advantage
- Excellent command over English and Odia language
- Working knowledge of text entry in Odia language
- Working experience on Unicode text.
- Good knowledge of computer usage including MS Word and Excel
- Experience in translation/copy-writing or creative writing
Follow CutshortSubodh Popalwar
Software Engineer, Memorres