● Inbound calling for customer service.
● Identify and assess customers’ needs to achieve satisfaction.
● Build sustainable relationships and trust with customer accounts through open and interactive
communication.
● Provide accurate, valid and complete information by using the right methods/tools.
● Handle customer complaints, provide appropriate solutions and alternatives within the time limits;
follow up to ensure resolution.
● Keep records of customer interactions, process customer accounts.
● Follow communication procedures, guidelines and policies.
● Take the extra mile to engage customers.
Shubham Vishwakarma
Full Stack Developer - Averlon
About NoBroker
About
NoBroker is a new and disruptive force in the Real Estate Industry. We’re a site that’s built to let you buy, sell, rent, find a PG or a flatmate WITHOUT paying any brokerage.
Our mission is to lead India’s real estate industry, towards an era of doing real estate transactions in a convenient and brokerage-free manner. We currently save our customers over 250 crores per year in brokerage. NoBroker was founded by alumni from IIT Bombay, IIT Kanpur & IIM Ahmedabad in March 2014 and have since served over 35 lakh customers. As a VC funded company, we’ve raised over 20M+ in a couple of rounds of funding. We’re a team of 350 people driven by passion, the passion to help you fulfil your housing requirement, without paying a hefty brokerage.
NoBroker has worked tirelessly to remove all information asymmetry caused by brokers. We also enable owners and tenants to interact with each other directly by using our technologically advanced platform. Our world-class services include-
1-Verified brokerage-free properties for buyers and tenants
2- Quick brokerage-free tenants & buyers for property owners
3-Benefit rich services including online rental agreement and dedicated relationship managers
Our app (70 lakhs+ downloads) and our website serve 4 cities at present – Bangalore, Mumbai, Pune and Chennai. Our rapid growth means that we will keep on expanding to more cities shortly.
Are you looking for huge work- independence, passionate peers, steep learning curve, meritocratic work culture, massive growth environment with loads of fun, best-in-class salary and ESOPs? Just apply to our jobs below :-)
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Amazon Web Services (AWS)Tech Lead
Location: On-site, Panaji, Goa
About Joyful
Joyful is a leading AI-powered stakeholder communication management platform for voice of stakeholder analysis and contact center solutions. Our mission is to use AI to make all interactions between a company and its stakeholders joyful by removing friction. Joyful is a part of Germinait Solutions Pvt. Ltd.
Our Joyful modules, Engage and Listen, help businesses understand and manage stakeholder interactions across digital channels. We enable companies to provide exceptional customer experiences while maximizing the productivity and efficiency of their support teams, all through one seamless platform.
At Joyful, we're committed to fostering meaningful interactions between stakeholders and brands by providing actionable insights, personalized replies, and a joyful experience for customers, users, and employees alike.
The Opportunity
We're seeking a talented Technical Lead who will play a pivotal role in designing, building, and scaling Joyful’s AI-powered products. In this role, you will lead technical architecture decisions, guide the engineering team, and ensure our platform remains robust, scalable, and delightful to use. You’ll work closely with product, design, and business teams to deliver impactful features while maintaining high code quality and performance.
In addition to technical leadership, you’ll champion Vibe Coding—our approach to writing clean, collaborative, and joyful code that engineers love to create and maintain. This means setting the tone for high-quality, maintainable code while fostering an environment where building software is an energizing, shared experience.
What You'll Do
- Technical Leadership & Architecture:
- Lead the design and implementation of scalable, high-performance, and secure software solutions for Joyful’s Engage and Listen platforms.
- Define technical roadmaps, architecture patterns, and coding best practices
- Ensure adherence to software development standards and conduct regular code reviews
- Make critical build-versus-buy and technology adoption decisions
- Team Management & Collaboration:
- Mentor and coach a team of engineers, fostering a culture of learning, ownership, and innovation
- Collaborate with cross-functional teams (product, UX, QA) to align technical solutions with business goals
- Drive agile development practices, including sprint planning, retrospectives, and backlog prioritization
- Identify and resolve bottlenecks in development, deployment, and delivery processes
- Vibe Coding Culture:
- Lead by example in practicing Vibe Coding—writing code that is clean, well-structured, and joyful to work with
- Encourage pair programming, open collaboration, and frequent peer reviews
- Maintain high coding standards while keeping the process creative and energizing for the team
- Promote a development culture where engineers feel motivated, supported, and proud of the work they ship
- Hands-On Development:
- Contribute directly to code when needed—particularly for complex modules, integrations, and performance optimization
- Oversee the development of APIs, microservices, and integrations with third-party platforms
- Ensure robust CI/CD pipelines, test automation, and monitoring systems are in place
- Innovation & Continuous Improvement:
- Stay ahead of emerging technologies in AI, cloud, and enterprise communication platforms
- Propose and implement innovative solutions to improve product performance, security, and maintainability
- Drive proof-of-concepts for new features or architectural improvements
- Ensure systems are designed for high availability, scalability, and disaster recovery
What You'll Need
- 6+ years of professional software development experience, with at least 2 years in a technical leadership role
- Proven expertise in Java (Spring Boot), REST APIs, and microservices architecture
- Hands-on experience with cloud platforms (AWS, Azure, or GCP) and container orchestration (Docker, Kubernetes)
- Strong understanding of relational and NoSQL databases
- Experience building scalable, high-availability systems in B2B SaaS or AI-powered products
- Solid knowledge of software design patterns, performance optimization, and security best practices
- Familiarity with frontend technologies (Angular, React, or similar) is a plus
- Excellent communication and stakeholder management skills
- Bachelor’s or Master’s degree in Computer Science, Engineering, or related field
- Passion for AI technologies and building software in a positive, high-energy coding environment
Why Join Joyful?
- Be at the forefront of the AI revolution in stakeholder management
- Lead impactful projects with a culture of Vibe Coding—where high-quality engineering meets great team energy
- Work with a highly skilled and passionate team
- Enjoy significant growth opportunities in a rapidly scaling organization
- A culture that values innovation, ownership, and collaborative problem-solving
- Work from our beautiful office in Goa, combining cutting-edge tech work with a high quality of life
At Joyful, we believe strong technical leadership is key to making every interaction seamless, intelligent, and joyful. If you’re excited about solving complex technical challenges while mentoring teams to deliver exceptional products, we’d love to meet you!
Java
NodeJS (Node.js)
Python
Android DevelopmentJob Summary:
Job Description Combine your passion for technology, healthcare, and communications as an HCS Web/React UI Software Engineer. You will develop and improve our software workflow control systems through the full software development cycle from design to maintenance, while improving hospital communication and performance. This role will work on re-engineering existing applications into the SAAS model using state of the art technologies.
Primarily responsible for technical leadership, support, and guidance to local engineering teams, ensuring that projects are completed safely, efficiently, and within budget as well as overseeing the planned maintenance programs of facilities.
Key Responsibilities:
• Oversee and coordinate all facilities management and project activities, including maintenance, renovation, and remodeling projects.
• Lead and manage facility-related projects, such as renovations, expansions, or relocations. Develop project plans, allocate resources, set timelines, and monitor progress to ensure successful completion within budget and schedule.
• Oversee relationships with external vendors, contractors, and service providers. Negotiate contracts, monitor performance, and ensure compliance with agreed-upon terms and service level agreements.
• Identify and implement best practices in facilities management. Ensure facilities comply with all relevant codes, regulations, and health and safety standards. Stay updated on changes in regulations and implement necessary changes to maintain compliance.
• Oversee facilities planned maintenance programs.
• Monitor project progress, identify risks, and implement mitigation strategies.
• Lead and oversee engineering projects within the Dubai & Northern Emirates region.
• Prepare financial reports and forecasts for management review.
• Identify and mitigate project risks and issues.
• Ensure compliance with environmental, health, and safety regulations.
• Generate progress reports, status updates, and other project-related documentation as required.
• Ensure that all project deliverables are of the highest quality, and that they meet the requirements of the project scope.
Qualifications:
• Bachelor's Degree in engineering or related fields.
• Engineering qualifications in Electrical or HVAC disciplines will be an advantage.
• 5 - 10 years of experience in Engineering in Healthcare setup or a similar field.
• Strong analytical and problem-solving skills.
• Must have hands-on experience in hospital systems.
• Ability to think critically and maintain a high level of confidentiality.
• Must be willing to participate in crisis management at facility level.
• Strong interpersonal, verbal, and written communication skills.
• Familiarity with project management software.
Company Profile:
PinBox is the only global pensionTech committed exclusively to mass-scale digital micro pension inclusion among self-employed women and youth. We deploy our white-labelled,
API-enabled pension administration and delivery platform, our unique deployment model
and a simple and intuitive UI/UX to make access to regulated pension, savings and
insurance products easy and simple for non-salaried informal sector workers. We're
working actively with governments, regulators, multilateral aid agencies and leading
financial inclusion stakeholders in Asia and Africa. The pinBox model is already operating
in Rwanda, Kenya and India. We will expand to Bangladesh, Uganda, Chile, Indonesia and
Nigeria by 2023.
Governments and pension regulators use the our pensionTech to jumpstart digital micropension and insurance inclusion among informal sector workers. Pension funds and
insurers use our pensionTech to build a mass market for their products beyond their
traditional agent-led customer base. Banks, MNOs, cooperatives, MFIs, fintech firms and
gig-platforms can freely access our plug-and-play pensionTech to instantly offer an
integrated social protection solution to their clients, members and employees without any
new investments in IT or capacity enhancement.
We’ve recently completed our first equity fundraise to enhance our engineering, business
and delivery capacity and embark on the next stage of pinBox pensionTech development
and expansion. By 2025, we aim to enable and assist 100 million excluded individuals to
start saving for their old age in a secure, affordable and well-regulated environment.
Profile of the Business Head for the B2B2C Partnerships
pinBox is looking for a person with indubitable ethics, who is entrepreneurially inclined,
passionate about digital financial inclusion and is eager to build from scratch. The
business head for the B2B2C partnerships model should be a self-motivated, driven and
hands-on individual who will develop and own short and long-term strategies and goals for
the pinBox B2B2C model.
This is a senior business partnerships development role that requires proactive interactions
with senior management of a range stakeholders including MFIs, SHG federations, state
governments, milk unions, women and farm cooperatives, RRBs, social enterprises, retail
payment networking firms, and other “aggregators”.
The business head for B2B2C partnerships will be expected to optimize voluntary micro pension coverage expansion in India by implementing a templated engagement and
deployment strategy with a large number of outreach partners.
The primary measure of success of this role will be the extent to which coverage and
persistency is optimized through effective and sustainable collaborations with a large
number of highly credible and committed outreach partners, and working closely with the
pinBox delivery team to upscale coverage and persistency through each such partnership.
Responsibilities:
1. Provide leadership for growing the social impact and business outcomes by our
partners and by pinBox on a pan-India basis,
2. Develop and deliver India business forecasts and goals, a partnerships pipeline and a
segmented go-to-market strategy based on channels, occupational groups and target
demographic segments,
3. Formulate and implement a replicable, scalable and sustainable outreach,
communications, engagement, business and governance strategy for partnerships
with multiple entities,
4. End-to-end management of the B2B2C partner onboarding process including
commercial negotiations, product choice, implementation process, and time-bound
coverage and persistency targets,
5. Work closely with the pinBox product, delivery, analytics, communications, customer
protection and IT teams to continually improve efficacy and retail traction based on
partner and client needs and implementation experience,
6. Establish a system for periodic review meetings and field visits to regularly monitor
outcomes including subscriber knowledge, savings persistency and adequacy; Work
with the pinBox IT and MIS teams to provide partners with real-time data insights and
dashboards to help monitor efforts and optimize outcomes,
7. In consultation with partners, and relevant pinBox teams, develop innovative ideas and
behavioral interventions that optimize field staff efforts and engagement and voluntary
enrollments and regular savings by partner clients/ members,
8. Periodically commission FGDs and helpline-led interviews with partner field staff and
scheme subscribers to assess efforts and outcomes and to satisfy partner
management that implementation efforts are in line with stated goals of mass-scale
pension and social security inclusion,
9. Proactively investigate implementation challenges and issues and develop and
implement ideas and solutions that can positively impact outcomes at scale,
10. Periodically monitor the efforts of the pinBox delivery team responsible for partner
activation and for providing ongoing support on training, capacity building and
communications to partners, and
11. Contribute to the development of thought leadership on digital micro-pension
inclusion through research papers, media articles and blogs to strengthen the pinBox
brand positioning in digital micro-pension and social security inclusion.
The ideal candidate processes
1. An undergraduate degree in engineering, finance or rural business (example IRMA),
and a post-graduation in business or marketing,
2. At least 7 years’ experience in financial inclusion — B2B micro-finance or microinsurance sales, or working with an NBFC-MFI or a fintech that delivers digital credit or third-party financial services to low and lower-middle income individuals,
3. Experience with digital financial inclusion, familiarity with the fintech and technology
apps ecosystem, and retail finance regulatory frameworks in India will be an
advantage,
4. Excellent oral and written communications skills,
5. Exceptional critical/ lateral thinking, problem-solving and multi-tasking skills, and
6. Excellent teamwork and interpersonal skills, a keen eye for detail and the ability to
foster and grow strong relationships
Location Delhi NCR (Work from home)
Experience: 7 yrs plus
React.js
Javascript
Redux/Flux
Vue.js
Engineering @ Relevel
- We use cutting edge technologies to build our products which means you get to be updated on the latest tech stack.
- You don’t need to have experience in any of our specific technologies;we are good at teaching our Engineers. Our diverse group of Engineers are a great team to work with and to learn.
- We deploy changes to production multiple times a day.
- Blameless culture and a continuous learning mindset
What engineers do @ Relevel
- Making a global platform with the scale of millions of users.
- Working directly with designers and PMs to make a world class test taking experience.
- Building a platform for companies and writing an ML based algorithm to match candidates and companies.
- Building an Ed-Tech product for the upskilling of candidates.
What you need to bring
- Strong understanding of JS fundamentals and going deep into it coupled with experience in modern frameworks like ReactJs, Vuejs etc.
- The ideal person has worked with product teams in startups and taken features (or entire product modules) to production deployment which was then consumed by real users.
- Proficiency in building a highly scalable frontend.
- Ownership mindset- Taking end to end ownership of frontend initiatives and being part of the core team in driving the overall growth of the organisation in achieving its vision.
- Develop, drive and execute comprehensive search strategies designed to recruit mid to senior and niche candidates. (i.e. competitive research, networking, direct sourcing, etc.)
- Identify and engage with both passive and active talent through the use of Boolean, LinkedIn, social media, and creative search techniques
- Manage candidate pipelines and campaigns
- Work across varying technical skill sets for multiple requisitions and prioritize workload based on business needs
- Maintain pipeline funnel metrics and performance indicators
- Relevant experience of minimum 2 years in Technical / IT Recruitment
- Sourcing for product based firms / tech start-ups is a plus
- Can-do attitude to achieve your individual and organizational goals
- Enthusiasm to approach new people and educate them about the opportunities with us.
- Ability to work in a fast-paced, dynamic, work environment with razor-sharp focus on meeting and exceeding hiring goals, and operating with minimal day-to-day supervision.
- Excellent oral and written communication skills
JavascriptReact.js
AngularJS (1.x)
ExpressJOB SUMMARY:
The Senior Software Engineer designs, develops, troubleshoots, and debugs software applications for our core product. This includes developing software components including Frameworks, APIs, Websites, Utilities, Databases, and Internet-related tools. Demonstrate technical leadership, mentor junior team members, contribute in effort estimation and identify hardware needs.
MINIMUM QUALIFICATIONS AND REQUIREMENTS:
- Bachelor’s Degree in Computer Science or equivalent
- 4+ years working with React Js, exposure to Ember JS will be an advantage
- 5-12 years of industry experience in programming web applications, mobile and/or large-scale enterprise products.
- Proficient in JavaScript, CSS
- Strong experience in one of the following JavaScript frameworks: Ember, React, Angular
- Experience in XML, HTML, IIS
- Familiar with Agile methodologies
- Sense of ownership
- Passion for troubleshooting and problem solving
- Detailed oriented, professional, and possesses a positive work attitude
- Communicate professionally both verbally and in writing
- Extensive experience creating high-quality software in a team environment
- Experience leading projects from start to finish
- Experience with test-driven development (TDD) and/or writing and maintaining high-level test coverage, including both unit and integration tests
JavaNodeJS (Node.js)JavaRequirements :
- 3+ years of professional software development experience
- 2+ years of object-oriented Java/J2EE hands-on development
- Spring (MVC, IOP/DI, REST, Security) & Hibernate/Spring
- REST web services
- Anyone of the messaging solutions like Kafka, RabbitMQ
Desirables :
- SQL, No SQL concepts
- Experience of Redis or/and Mongo DB
- Agile methodology
- Experience leading or working with cross geography teams
- Unix, shell scripting & Build Systems
Bonus :
- Microservice design and development experience
- Android application development experience
- Experience in performance optimization is an added advantage
- Full SDLC experience (requirements gathering, architecture, development, QA, etc.)
Responsibilities :
- You will be working with the Supply Chain Management team building a leading eCommerce platform for Asian markets
- Order Promising system, promising the order delivery promise date to customer by applying the constraints on current resource availability across different steps in the supply chain. This system needs to scale for thousands of requests per minute with few million seconds of response time
- Warehouse and Inventory Management system, this system needs to scale to processing huge number of orders across different warehouse.
- Transportation and Logistics Management, involves planning and delivery of huge number orders to end customer. This system has the workflows to manage first mile, line haul and last mile delivery to customer
- Inventory Planning, helps in tracking different selling behaviours of the items and triggers / helps planners to replenish, promote, markdown or place inventory at right place to cut down the on hand inventory requirements
- You will be actively involved during the entire technology development lifecycle. Responsibilities will include all aspects from design, coding review, coding, unit testing, end user feedback cycle changes and manging and scaling the system in production.
- Primary role in leading software development teams
- The customized solutions that you will be architecting and developing will also require knowledge and experience with spring / Hibernate, SOAP / REST, microservices and SQL.
- Ability to learn new technologies quickly and willingness to read and digest large existing source code and take ownership on complex component or subsystem to drive improvements and re-architecture
- Work with a team of amazing developers and designers involved in the design and development of global platforms
- Invent and prototype new features, build, test and ship them to customers as SaaS, cloud-based or hosted product platforms
- Drive the implementation of new technologies that improve our ability to build great customers products.
- Participate in a fun, open learning environment with great benefits and smart talented folks that represent among the best globally.
Qualification :
- A Bachelors degree in Computer Science (or equivalent experience)
- M-Tech or advanced degree a plus
- Hackathon participation, hands-on programming capability, competitive programming is a plus
Java
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon