
Job description – Information Security (Network)
Roles and Responsibilities
Company will provide a professional opportunity to work in a dynamic environment where you will have the ability to develop process and Cyber security based skills
Work profile of individual
- As part of the company cyber security consulting team, individual’s primary role would be to work with ISO 27k projects IT audits, ITGC audits, SSAE, SOC audits, IT Process Audit, Systems Audit, Gap assessment TPRM, GDPR, Infosec, GRC , ISMS , Cyber Security, SOX ITGC on customer engagements
- Will address all aspects of security like physical, logical, data, access etc and review Information Security policy and suggest / recommend necessary changes to the same on customer engagements
- Will be an active participant in internal / third party system security reviews and audits on customer engagements
- Will perform internal audits on all aspects of IT and ensure compliance with the prescribed security norms on customer engagements and will be responsible for tracking the open audit findings and closure of the same
- Will be responsible for implementation of new projects under Information Security Domain
- Will be able to manage document tracking and updating - policies, processes, procedures, templates etc.
- Will assist in development of proposals by owning parts of the proposal document and by giving inputs in solution design based on areas of expertise.
- Will engage with clients and(or) application development teams for implementation of cyber security & data privacy by design and data protection controls.
- Will support the clients with ongoing design, implementation and maintenance of the data privacy framework for managing data protection risk including responding to legislation, devising and owning policies and training.
- Will demonstrate ability to clearly and concisely communicate the privacy implications of technology and implementation.
Team work
- Individual would be responsible for contributing to a strong team environment and promoting a positive working relationship with their colleagues.
- Individual would predominately work with off-shore engagement teams and relevant teams on presale and cyber security delivery.
- Communication, written and verbal, with these teams would be expected.
- Team members would be required to apply learning from trainings and on the job experience to work requests and support continuous process improvement.
- Team members would be required to handle multiple tasks at the same time.
- Detailed focus when performing work and good project management skills when managing workload and maintaining timelines will be necessary.
Desired Candidate Profile
- Bachelors
- Certifications (ISO 27001/ ISO 31000/ CISA/ CISSP/ CSX or equivalent and other relevant qualification/certification
- Experience : 3-5 years
Knowledge Required:
- Strong knowledge of information security concepts, risk and controls concepts. Strong understanding of security principals: audit, policies, guidelines, and compliance.
- Good understanding of infrastructure (data centre, network end user computing) security / cloud security / managed security services / security operations centre / compliance risk management and ITGC controls
- Good understanding of technical security like network security, operating system, encryption, use of tools and technologies for various processes like logical access control, network security, security monitoring etc.
- Sound knowledge of Internal Controls and Compliance. Must be able to recommend controls around people, process, and technology.
- Sound knowledge on IT controls (especially IT risks). Good experience with control assessment, check the effectiveness of the implemented controls and recommend mitigation / improvements.
- Good knowledge on Privacy, Governance and reporting
- Experience with the Microsoft Office suite of products (i.e. Word, Excel, PowerPoint, Visio, etc.),
- Strong verbal and written communication skills Knowledge / experience in fields of ITGC audits, Internal Audit, External Audit / Statutory Audit projects
- Candidates should exhibit good client service skill collateral's with a strong focus on building relationships.
Additional Responsibilities:
- Ability to assist in value-creating strategies and models that enable clients to innovate, drive growth and increase their business profitability
- Good knowledge on software configuration management systems and license Management systems
- Awareness of latest technologies and Industry trends
- Logical thinking and problem solving skills along with an ability to collaborate
- Understanding of the financial processes for various types of projects and the various pricing models available
- Ability to assess the current processes, identify improvement areas and suggest the technology solutions
- One or two industry domain knowledge
- Client Interfacing skills
- Project and Team management

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About MyOperator:
MyOperator is India's leading cloud communications provider, empowering over 10,000 businesses across diverse industries with innovative SaaS solutions. Our offerings include Cloud Call Center, IVR, Toll-free Numbers, Enterprise Mobility, WhatsApp Business Solutions, and Heyo Phone. We are dedicated to delivering excellence through cutting-edge technology and exceptional customer service.
About the Role:
We are looking for a Technical Support Executive (L1) to join our growing team at MyOperator. In this role, you will be responsible for handling customer service requests,troubleshooting technical issues, and managing support tickets. You will be the first point of contact for customers, ensuring quick resolutions and delivering a seamless support experience. If you have strong technical aptitude, problem-solving skills, and a customer-centric approach, we’d love to hear from you!
Key Responsibilities:
● Respond to customer service requests and tickets promptly.
● Diagnose and troubleshoot basic technical issues related to MyOperator products.
● Provide step-by-step guidance and training to users.
● Escalate complex technical issues to higher support levels.
● Maintain accurate documentation of customer interactions and resolutions.
● Handle KYC verification, activation tickets, SMS template approvals, and business
name approvals.
● Manage account panel-related tasks, including feature activation, billing date changes,
account transfers, and number-related requests.
● Process WhatsApp, Truecaller, and onboarding tasks related to credit limits, top-ups,
and balance management.
● Work with JIRA and Qntrl for ticket resolution and task management.
Skills & Qualifications:
● 1-2 years of experience in a technical support role, preferably in a SaaS-based
company.
● Strong understanding of SaaS platforms and how they work.
● Problem-solving skills with the ability to diagnose and troubleshoot basic technical
issues.
● Excellent communication and customer service skills with a helpful and patient
approach.
● Ability to provide training and support to users related to MyOperator products.
● Familiarity with JIRA, ticketing platforms, or similar tools is a plus.
● Ability to follow structured processes and complete assigned tasks efficiently.
Why Join Us?
● Opportunity to work in a fast-growing SaaS company.
● Collaborative and supportive work environment.
● Hands-on experience with customer interactions and technical troubleshooting.
● Scope for learning and career growth in the tech support domain.
We are looking for a motivated and results-driven Pan India Female Business sales Consultant Executive to join our team. The successful candidate will be responsible for reaching out to potential customers to provide information about our services and handle any inquiries. The ideal candidate should have excellent communication skills, particularly in English, Hindi & Bengali .
Key Responsibilities
Give a calls to potential customers to introduce products/services.
Deliver scripted presentations and answer questions about our offerings.
Identify customer needs and suggest appropriate services.
Maintain records of calls, including customer information and call notes.
Follow up on customer inquiries to ensure satisfaction and promote repeat business.
Meet daily, weekly, and monthly call targets.
Requirements
Female Business Consultant
Fluent in English (verbal and written communication).
Proven experience as a Business Consultant, or similar role.
Ability to handle rejection and remain positive.
Basic computer knowledge (CRM systems, MS Office).
Preferred Skills
Experience in sales or customer service.
Knowledge of additional languages is a bonus.
Strong listening and problem-solving skills.
If you’re passionate about engaging with customers and helping them discover our products
Mode of work - work from office
Job Type- Full Time
Place- Kolkata/ Salt Lake Sec- ll


Job Description: Product Manager for GenAI Applications on Data Products About the Company: We are a forward-thinking technology company specializing in creating innovative data products and AI applications. Our mission is to harness the power of data and AI to drive business growth and efficiency. We are seeking a dynamic and experienced Product Manager to join our team and lead the development of cutting-edge GenAI applications. Role Overview: As a Product Manager for GenAI Applications, you will be responsible for conceptualizing, developing, and managing AI-driven products that leverage our data platforms. You will work closely with cross-functional teams, including engineering, data science, marketing, and sales, to ensure the successful delivery of high-impact AI solutions. Your understanding of business user needs and ability to translate them into effective AI applications will be crucial. Key Responsibilities: - Lead the end-to-end product lifecycle from ideation to launch for GenAI applications. - Collaborate with engineering and data science teams to design, develop, and deploy AI solutions. - Conduct market research and gather user feedback to identify opportunities for new product features and improvements. - Develop detailed product requirements, roadmaps, and user stories to guide development efforts. - Work with business stakeholders to understand their needs and ensure the AI applications meet their requirements. - Drive the product vision and strategy, aligning it with company goals and market demands. - Monitor and analyze product performance, leveraging data to make informed decisions and optimizations. - Coordinate with marketing and sales teams to create go-to-market strategies and support product launches. - Foster a culture of innovation and continuous improvement within the product development team. Qualifications: - Bachelor's or Master's degree in Computer Science, Engineering, Business, or a related field. - 3-5 years of experience in product management, specifically in building AI applications. - Proven track record of developing and launching AI-driven products from scratch. - Experience working with data application layers and understanding data architecture. - Strong understanding of the psyche of business users and the ability to translate their needs into technical solutions. - Excellent project management skills, with the ability to prioritize tasks and manage multiple projects simultaneously. - Strong analytical and problem-solving skills, with a data-driven approach to decision making. - Excellent communication and collaboration skills, with the ability to work effectively in cross-functional teams. - Passion for AI and a deep understanding of the latest trends and technologies in the field. Benefits: - Competitive salary and benefits package. - Opportunity to work on cutting-edge AI technologies and products. - Collaborative and innovative work environment. - Professional development opportunities and career growth. If you are a passionate Product Manager with a strong background in AI and data products, and you are excited about building transformative AI applications, we would love to hear from you. Apply now to join our dynamic team and make an impact in the world of AI and data.



Min 3 yrs of working in Android
Min 2 yrs of working in iOS
Min 6 months working in React Native
Min 1 yr of team handling experience
Development
Strong in data structures and algorithms
Strong problem solving and analytical abilities
Hands-on with SOLID design principles
Should have developed and delivered successful mobile app projects
Experience in -
Consumer facing apps
Analytics SDKs integrations
Marketing SDKs integrations
Performance optimisation
SQL databases
Building production grade mobile applications
Experience in working in Agile/Scrum projects and fast paced environments
Preference for candidates with :
Payments/financial systems background
Personality
Result oriented
Initiative taker. Not expecting spoon feed.
Team player - looking beyond personal KRAs and helping the team succeed
3H - Humble, Honest and Hard-worker


As a developer at CultureMonkey, you will be joining a world-class team of domain experts who are passionate about technology and people. An ideal day at CultureMonkey will see you working closely with the founding team to ideate and implement new features to enhance our product. As an organization helping top companies build a positive work culture, we are pretty serious about practicing what we preach. Work-life balance is a big deal here!
What you bring to the table:
- Writing and maintaining reliable code that abides to Object Oriented Design.
- Own up implementation of the entire module (comprises front-end and back-end components)
- Identifying and fixing bottlenecks and bugs in the product.
- Collaborate with customer success team to understand and analyze the requirements to build efficient solutions.
- Maintaining APIs.
- Participate in design reviews and architecture discussions.
- Optimize application for performance and scalability.
What it takes:
- Ability to learn and write production-ready code
- Basic understanding of Object oriented programming and MVC.
- Exposure to front-end technologies, such as JavaScript, HTML5, and CSS3.
- Familiar in database concepts and writing SQL queries.
- Strong collaboration and communication skills with an ability to communicate technical information, both written and oral, to technical and non-technical reviewers.
Extra brownie points if you have
- Hands on experience in Ruby on Rails.
- Basic understanding of Elastic-search
- Proficient understanding of Git
- Exposure to RESTful api.
Apart from financial gains, to know more about the benefits of working at CultureMonkey, you can refer to the following link: https://www.culturemonkey.io/life-at-cultureMonkey/
The company is truly simplifying the financial world by making global financial products easily accessible to global citizens. Their mission is backed by tier 1 VCs and they have already raised in excess of 55 mn dollars within the last one year.
As a SEO Manager, you will be responsible for creating effective SEO.
What you will do:
- Working towards organic search optimization and ROI maximisation
- Regularly performing thorough keywords research
- Identifying key SEO KPIs
- Monitoring redirects, click rate, bounce rate, and other KPIs
- Preparing and presenting reports regularly
- Identifying our buyer persona to better target identified audiences
- Identifying problems and deficiencies and implementing solutions in a timely manner
- Suggesting improvements in process and productivity optimization
- Collaborating with web developers and marketing team
- Staying up to date with the latest SEO and digital marketing trends and best practices
What you need to have:
- 3 - 6 years of relevant experience as SEO specialist or similar role
- 3+ years of experience in planning and implementing a successful SEO strategy
- 4 years of experience in web analytics, marketing, and business development
- Expertise in A/B and other testing methods
- Familiarity with HTML, CSS, JavaScript
- In-depth knowledge of research principles and methods and experience in analysing data
- Excellent communication, collaboration and project management skills
- Ability to adapt quickly in fast-paced environments
- Should have a good experience selling IT sales services in the USA/Europe region
- Should have knowledge of IT services like Web services, Cloud Services, Mobile Technology.
- Experience working in B2B Sales
- Create and implement sales strategies in line with the company's growth objectives
- Managing prospective client relationships through all phases of the sales cycle
- Developing and maintaining strong professional relationships with global accounts, to maximize sales
- The ability to write reports and proposals
- Comfortable working in different time zones to connect with our target audience
- Experience working with end-to-end sales from lead generation to lead conversion.
- Proven track record for closing new deals with both large and mid-size companies
- Knowledge of Demand generation
- Lead generation skills for IT services projects
- Develop and execute strategies to expand inbound lead/demand generation
- Must have good working experience in Upwork, Freelance.com, PeoplePerHour
- Good communication skills verbal as well as written is must



You have 5 years or more of Backend end development experience with expertise in designing and implementing high-performance applications.
Worked with and built high-performance products using Node Js/GoLang/ Python and have seen the product evolution cycle from PoC to Production
You have a deep understanding of design principles and can rightly judge/implement solutions to complex problems
You are capable of writing high-quality code that conforms to the standards and best practices in a particular language/framework.
You have experience building a product using a mainstream library or framework.
You love to own end to end responsibility, starting from defining the problem statement (either yourself or alongside your peers), development (PoC if needed), testing, releasing in staging & then production environment, and finally monitoring.
Previous work experience in product-based startups
Experience building for products that have scaled and have seen the product evolution
Understands the cryptocurrency landscapeOffers the best CTC in the market
Hopscotch Health is hiring!
Role: Roblox Developer
Years of Experience: 3+ years
Location: Mumbai/Remote
Please read the Job description & if this really suits you - kindly fill the below typoform with details required to process your application failing which your application will not be considered further
https://info408986.typeform.com/to/loipC9Gk
About the role: We are looking for an experienced game developer and designer for a new suite of 3D roblox games. You should be able to lead both the technical and design effort for the creation of the game. You should be very skilled with Roblox and LUA. You should also have the ability to generate and refine fun game mechanics that fit the company’s general product requirements.You’ll be joining a fast-paced and dynamic game studio where you will have the opportunity to expand your knowledge to develop games across a wide variety of genres. You’ll be working closely with game development veterans who have shipped award winning games.
Key responsibilities:
*
- Code and develop new & existing games and features such as gameplay, APIs, prototypes, implementation of SDKs, etc.
- Inspire technical solutions while spearheading multiple games.
- Review code and design decisions with teammates and propose changes and improvements to promote scalable, reliable and maintainable technologies for our gaming platforms.
- Provide feedback to help shape the final product of our games in terms of gameplay and user experience.
- Monitor the technical performance of games including server code performance, server-client communication issues, bugs, and crashes.
- Demonstrated ability to work well with Art, Marketing, Production, and Engineering staff to efficiently deliver the best games while meeting the goals and requirements of each of those teams.
- Ability to generate and refine fun game mechanics and themes.
- Commitment to quality on time execution.
- Strong written and verbal English communication skills.
- Drive prototyping, mechanics, pacing, tuning, tutorial, usability, level ramp, story, meta-structure, aesthetics, and creative vision of projects assigned to you.
- Use a metrics-driven approach to game design, learning from users, as you drive retention, virality and monetization into the game’s design.
Does this sound like you? Must-haves:
- A degree or certification in computer science or a related field preferred
- 1+ years of experience working as Game Developer and/or Designer
- Enjoys working on all types of game designs
- Create and articulate innovative design concepts and game flow
- Strong understanding of player experience and design fundamentals
Seniority Level: Mid-Senior/Senior
Industry: Gaming: Internet
Job Function – Quality Director
Specialization – Quality
Industry - BPO
Salary Increment - As per company policy
Experience - Minimum 2 years as Sr. Manager – Quality / Preferred director role
Level – L 5
Location - Gurgaon
Key Skills
- Ability to motivate and inspire new & existing Team mates
- Must have a strong eye for detail and a thorough understanding of client expectations
- Must display positive energy, service oriented attitude towards all teammates.
- Strong managerial, organizational, prioritization and leadership skills
- Solid language fluency required (enunciation, clarity and professionalism)
Job Description:
This role is responsible for:
- Client interactions
- Manage and develop improvement plans in liaison with other department(s)
- Effective resource utilization
- Meeting & exceeding defined KPIs
- Able to motivate team members.
- Manage Quality Team member and help them in performance improvement
- Effective resource utilization
- Meeting & exceeding defined KPIs
- Able to motivate team members
- Initiate KPI projects, Automation project, CJMs
- Initiate metric improvement activities/projects
- Has lead & mentored process improvement projects and demonstrated significant benefits (Tangible/Non Tangible)
- Assures effective process and policy mechanisms are in place
- Develops and assures compliance with the Service Level Agreements between internal and external customers
- Assures confidentiality and integrity of data
- Assures implementation of compliance with the Information Technology Standards (System checks, whitelist)
- To oversee risk management activities across the Program
- Developing, establishing, and maintaining an effective system-wide compliance and ethics program designed to prevent, monitor, detect, and respond to non-compliance and recommend corrective actions to fully meet regulatory requirements. This includes a system of education and training to promote compliance awareness.
- Identify and address compliance gaps (issues or processes where compliance risk exposure exists or accountability is not clear), particularly where such issues involve more than one functional unit.
- Create and manage all reporting requirement for the program for both internal and external requirements
- Coach Technical Support Executives on the evaluations done
- Run analysis on contact evaluations and highlight trends
- Coach agents based on evaluation trends to improve their technical capabilities
- Use trends to identify training needs and developing action plans
- Help technical support executive to understand appropriate troubleshooting approach
- Participate in calibration sessions with Quality/Operations
- Maintain current understanding of program strategies
- Support management focus on review of key drivers, metrics and operational processes that drive KPI results
- Demonstrate commitment to program internal customer satisfaction
Desired Candidate Profile:
- Graduate or post graduate degree/diploma (10+2+3) in a any stream
- Excellent command over English (Verbal & Written)
- Min 2 years as Quality Sr. Manager / or director role with domain expertise
- Min 6 - 8 years of overall experience in Quality function
- Minimum 8 - 10 Years of total Experience in handling BPO business
- Basic Computer skills required
- Working knowledge of Excel, Power point, Excel Understanding of Ops Reports and MIS
- Should have basis knowledge on statistical knowledge
Technical Competency |
Ideal Hiring Competencies |
Excel Skills |
Should be able to execute complex formulas, create presentable charts and in-depth knowledge of short cut keys |
Analytical Skills |
•Breaks down concrete issues into parts and synthesizes succinctly. |
Six Sigma BB |
BB Certified |
Presentation Skills |
Ability to explain the concepts of various trainings like Lean, 6 sigma, etc |
Decision making skills |
Should be able to take control of situations and arrive at quick decision to counter issues/problems |
Behavioral Competency |
Ideal Hiring Competencies |
Result orientation |
Able to create a plan and work systematically. Predict problems and figure out ways to overcome them and indefinitely attain the results |
Influence |
Adapts rationale to influence others |
Client Focus |
Identifying and responding to current and future client needs; providing service excellence to internal and external clients |
Continuous Learning |
Identifying and addressing individual strengths and weaknesses, developmental needs and changing circumstances to enhance personal and organizational performance |
Conflict Management |
Preventing, managing and/or resolving conflicts |

