IT Operations & Helpdesk Engineer

Key Skills:

Technical Skills

• Power BI Development: 4-5 years of hands-on experience developing Power BI reports, dashboards, and data models
• DAX: Strong proficiency in DAX (Data Analysis Expressions) for creating measures, calculated columns, and complex calculations
• Power Query / M Language: Expertise in data transformation and ETL processes using Power Query
• Data Modeling: Solid understanding of dimensional modeling, star schema, and data warehouse concepts
• SQL: Proficient in SQL for data extraction, manipulation, and querying relational databases
• Power BI Service: Experience with Power BI Service administration, workspace management, scheduled refreshes, and deployment pipelines
• Custom Visualizations: Experience creating and configuring custom visuals, including use of AppSource visuals and custom visual development using Power BI Visuals SDK
• API Integration: Hands-on experience with Power BI REST APIs for automating deployments, managing workspaces, and embedding reports
• Knowledge of data visualization best practices and UI/UX principles for dashboard design
• Experience with data source connectivity (SQL Server, Azure SQL, Oracle, SAP, Excel, APIs, web services)

Additional Required Qualifications

• Bachelor’s degree in computer science, Information Systems, Business Analytics, or related field
• Strong analytical and problem-solving abilities
• Excellent communication skills to work with both technical and non-technical stakeholders
• Ability to manage multiple projects and prioritize tasks effectively
• Detail-oriented with commitment to delivering high-quality work
• Client-facing experience with ability to gather requirements and present solutions

Preferred Qualifications

• Microsoft Power BI certification (PL-300 or equivalent)
• Experience with Azure ecosystem (Azure Data Factory, Azure Synapse Analytics, Azure SQL Database)
• Knowledge of other Microsoft BI tools (SSRS, SSAS, Excel Power Pivot)
• Familiarity with Python or R for advanced analytics integration
• Experience with Dataflows and incremental refresh strategies
• Understanding of API development for custom visuals or Power BI embedded solutions
• Experience working in Agile/Scrum development environments

About MyOperator

MyOperator is a Business AI Operator and category leader that unifies WhatsApp, Calls, and AI-powered chatbots & voice bots into one intelligent business communication platform.Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single no-code platform.Trusted by 12,000+ brands including Amazon, Domino’s, Apollo, and Razor-pay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement

Role Summary

We’re hiring a Front Deployed Engineer (FDE)—a customer-facing, field-deployed engineer who owns the end-to-end delivery of AI bots/agents.

This role is “frontline”: you’ll work directly with customers (often onsite), translate business reality into bot workflows, do prompt engineering + knowledge grounding, ship deployments, and iterate until it works reliably in production.

Think: solutions engineer + implementation engineer + prompt engineer, with a strong bias for execution.

Responsibilities

Requirement Discovery & Stakeholder Interaction

• Join customer calls alongside Sales and Revenue teams.
• Ask targeted questions to understand business objectives, user journeys, automation expectations, and edge cases.
• Identify data sources (CRM, APIs, Excel, SharePoint, etc.) required for the solution.
• Act as the AI subject-matter expert during client discussions.

Use Case & Solution Documentation

• Convert discussions into clear, structured use case documents, including:
• Problem statement & goals.
• Current vs. proposed conversational flows.
• Chatbot conversation logic, integrations, and dependencies.
• Assumptions, limitations, and success criteria.

Customer Delivery Ownership

Own deployment of AI bots for customer use-cases (lead qualification, support, booking, etc.). Run workshops to capture processes, FAQs, edge cases, and success metrics. Drive the go-live process: requirements through monitoring and improvement.

Prompt Engineering & Conversation Design

Craft prompts, tool instructions, guardrails, fallbacks, and escalation policies for stable behavior. Build structured conversational flows: intents, entities, routing, handoff, and compliant responses. Create reusable prompt patterns and "prompt packs."

Testing, Debugging & Iteration

Analyze logs to find failure modes (misclassification, hallucination, poor handling). Create test sets ("golden conversations"), run regressions, and measure improvements. Coordinate with Product/Engineering for platform needs.

Integrations & Technical Coordination

Integrate bots with APIs/webhooks (CRM, ticketing, internal tools) to complete workflows. Troubleshoot production issues and coordinate fixes/root-cause analysis.

What Success Looks Like

• Customer bots go live quickly and show high containment + high task completion with low escalation.
• You can diagnose failures from transcripts/logs and fix them with prompt/workflow/knowledge changes.
• Customers trust you as the “AI delivery owner”—clear communication, realistic timelines, crisp execution.

Requirements (Must Have)

• 2–5 years in customer-facing delivery roles: implementation, solutions engineering, customer success engineering, or similar.
• Hands-on comfort with LLMs and prompt engineering (structured outputs, guardrails, tool use, iteration).
• Strong communication: workshops, requirement capture, crisp documentation, stakeholder management.
• Technical fluency: APIs/webhooks concepts, JSON, debugging logs, basic integration troubleshooting.
• Willingness to be front deployed (customer calls/visits as needed).

Good to Have (Nice to Have)

• Experience with chatbots/voicebots, IVR, WhatsApp automation, conversational AI platforms with at least a couple of projects. 
• Understanding of metrics like containment, resolution rate, response latency, CSAT drivers.
• Prior SaaS onboarding/delivery experience in mid-market or enterprises.

Working Style & Traits We Value

• High agency: you don’t wait for perfect specs—you create clarity and ship.
• Customer empathy + engineering discipline.
• Strong bias for iteration: deploy → learn → improve.
• Calm under ambiguity (real customer environments are chaotic by default).

Job Title: Sales Manager

Location: Remote

Experience Required: 2–3 Years

Industry Preference: Ed-tech or similar domains

Company Overview:

Aavyan Consulting is a growing consulting firm offering recruitment, HR solutions, and strategic partnerships across industries. We are currently seeking a qualified and motivated Sales Manager to join our team, with a focus on building and managing partnerships within the higher education ecosystem.

Position Summary:

The Sales Manager will be responsible for identifying, engaging, and managing institutional relationships with colleges and universities. The role requires a strong understanding of consultative sales, strategic outreach, and the ability to work independently in a remote setting.

Key Responsibilities:

• Develop and maintain strong relationships with key stakeholders in colleges and universities
• Identify and pursue new business opportunities within the education sector
• Present Aavyan Consulting’s services effectively, focusing on value-based selling
• Manage the entire sales cycle—from lead generation to closure
• Maintain accurate records of interactions and sales activity
• Collaborate with internal teams to align offerings with client needs
• Provide market insights and feedback to help shape strategic direction

Key Requirements:

• 2–3 years of sales or business development experience, preferably in ed-tech or related sectors
• Existing network and active connections in higher education institutions
• Excellent communication, negotiation, and interpersonal skills
• Self-driven, with the ability to manage responsibilities independently
• Strong problem-solving skills and a solution-oriented mindset

Employment Type: Full-time (Remote)

Preferred:

• Prior experience in selling online learning products, test prep solutions, upskilling platforms, or school/college partnerships
• Exposure to both B2C and B2B sales in the education segment
• Willingness to travel, if required

· Perl as a Developer.

· Python

· Strong knowledge of MS SQL Server (or any database like Sybase/Oracle/MySQL etc),

· Good understanding of RHEL Linux,

· Good understanding and hands-on with HTML and web technologies.

Secondary Skills (Good to have)

DevOps, Ansible, Git/S

Job description

Role : Mobile Developer - Flutter

Experience :1 yrs +

Technologies : Flutter, Dart, Mobile App Development (Android iOS React Native Ionic), API Integration

Location : Indore

Responsibilities :

- As a Flutter Developer, you will create cross platform apps for iOS and Android using Google's Flutter development framework. The primary focus will be on creating new experiences.

- Work on a category creating, possibly disruptive fintech product in early stages

- Working with Mobile App development team to build pretty much everything - features, UI that works across multiple devices and interfaces, app analytics and more

- Translating UIUX designs into code, eye for good UI and UX.

- Write concise, well-documented code

- Ensure the performance, quality, and responsiveness of applications

- App availability across with range of devices and Android iOS version

Required Technical Skills :

- Upto 1 yrs of experience and a track record in building Mobile Applications using native platform (Android andor iOS) or Cross Platform Development framework like React Native, Ionic

- Good knowledge of Flutter, Dart, Material Design

- Knowledge of MEAN MERN stack and Cloud is major plus

- Exposure or experience in Java Kotlin andor Swift

- Work experience in Android Studio xCode is preferred

- Knowledge and understanding of Firebase including Firebase cloud messaging, dynamic linksdeep links, remote configs, crashlytics and analytics

- Experience with third-party libraries and APIs

- Know-how of Unit testing

- Experience with Git or other version control tools

- Understanding of the Agile development life-cycle

Job Types: Full-time/WFO

Location -First Floor Samachar Bhawan Behind Dainik Bhaskar office press Complex AB Road, Indore(M.P.) 452001

This is an individual contributor role in an employee-oriented, high performance environment that emphasizes on spreading the BYJU's unique way of learning in your city. Your role will start with contacting potential customers (parents and students) to set up meetings, counsel the students on the BYJU's unique way of learning and convert them into premium subscribers in your designated zones.Must have requirements:
1. Should be a graduate (any graduate is okay).
2. Should be passionate about sales.
Bonus and other benefits :
1.You can earn upto 3 Lakh in your incentives.
2. 300 best performers for each quarter (every 3 months) are taken on a 5 days fully paid international trip.
3. You will have weekly targets to achieve, consistent failure to achieve them will obviously result in job cancellation, thats not a surprise. Go big or go Home! (to be honest its easy)
4. This is a high-performance job for someone who wants to make it large, take big risks and continuously challenge themselves.
5. We require high intent, extreme determination and hard work which will be most certainly rewarded.
6. We are somewhat still a start-up, so you will have more opportunities to be recognized than elsewhere (if you are honest to your work).
Things which will make you immediately stand out :
1. Effective Communication and quick witness.
2. Should be highly energetic and enthusiastic.
3. Must have keen interest in education and mentoring students.