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IT Operations & Helpdesk Engineer
IT Operations & Helpdesk Engineer
Gieom Business Solutions Pvt Ltd's logo

IT Operations & Helpdesk Engineer

Vinitha PU's profile picture
Posted by Vinitha PU
3 - 5 yrs
₹5L - ₹7L / yr
Remote only
Skills
Microsoft Windows Server
Windows Azure
DevOps
Linux/Unix

Hiring: IT Operations & Helpdesk Engineer (3–5 Years)

📍 Location: [Bangalore / Hybrid] 


We are looking for a hands-on IT Operations Engineer who will anchor our internal IT helpdesk while managing servers, backups, DR drills, and cloud infrastructure. This role is responsible for day-to-day IT stability across endpoints, servers, and Azure environments.


Key Activities

Internal IT Helpdesk (Primary Anchor)

·       Act as the single point of contact for internal IT support.

·       Resolve L1/L2 issues (laptops, OS, network, access, software installs).

·       Manage onboarding/offboarding IT setup.

·       Track tickets, SLAs, and recurring issues.

Infrastructure & Servers

·       Install and maintain Windows & Linux servers.

·       Maintain the centralized IT asset inventory.

·       Support manual and automated application deployments

·       Handle patching, upgrades, performance monitoring.

Cloud Administration (Azure)

·       Manage VMs, storage, networking.

·       Maintain access controls and security configurations.

Backup & DR Readiness

·       Manage and test backup processes.

·       Conduct periodic DR drills to support organizational continuity standards.

·       Maintain recovery runbooks and documentation.

 

What We’re Looking For

·       Strong Windows Server & Linux hands-on experience.

·       Experience managing Azure Cloud infrastructure.

·       Practical backup & restore execution experience.

·       Strong troubleshooting mindset.

·       Process-driven and documentation disciplined.

·       Comfortable working with DevOps & Cyber Security teams.

Impact of This Role

·       Stable internal IT operations.

·       DR-tested infrastructure.

·       Reduced downtime and faster issue resolution.

·       Strong operational hygiene in a growing environment.

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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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About Gieom Business Solutions Pvt Ltd

Founded :
2008
Type :
Services
Size :
20-100
Stage :
Profitable

About

Founded in 2012, GIEOM is an award-winning enterprise productivity company trusted by 90+ banks across the globe the likes of World Bank, Bank of England, Euro Bank, State Bank of India etc. GIEOM creates software that enables organizations to manage their policies & SOPs, simplify digital identity verification process, manage risks and enable financial institutions to adopt an operational resilience framework. GIEOM is an ISO 9001:2015 certified organization which ensures that we comply with the highest international standards and exceed our customer's expectations.

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Candid answers by the company

What does the company do?
What is the location preference of jobs?

At GIEOM, we drive breakthroughs in RegTech through advanced technology and dedicated innovation. Partnering with industry experts and academia, we transform deep research into agile, future-proof solutions. Our client-focused approach anticipates emerging trends, ensuring compliance, operational resilience, and excellence. With GIEOM, you don’t just keep pace with change, you lead it.

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Solution Architect (Presales for Services)


Company Name: Inflow Technologies

Company Website: https://inflowtechnologies.com/

Company details

Founded in 2005, Inflow Technologies is a niche player in the IT Infrastructure Distribution Services industry providing Value Added Distribution in Networking, Cyber Security, Unified Communications and Collaboration, AIDC, Surveillance, Server, Storage & Software related Products & Services in India/South Asia.


Inflow is headquartered in Bangalore with presence across 20+ locations, enabling resellers to design, deploy and adopt IT Infrastructure solutions to facilitate their customer needs. This initiative, supported by a strong technical team of 120+ certified resources, assists channel partners throughout their sales cycle.


Inflow has an annual run-rate revenue of USD 700+ Million.


Location: Bangalore

Mode of Working: Work From Office 

Days of Working: 5 Days a week


Responsibilities


Position Overview:


We are looking for a dynamic and technically proficient Presales Solution Architect to join

our Services Business Unit (BU). This role demands strong expertise in Security,

Networking and Mobility domains and will be pivotal in stitching together complex IT services deals, collaborating with sales teams, engaging with partners and customers, designing end-to-end solutions, preparing Statements of Work (SOW), and creating detailed effort

estimations.



Key Responsibilities:


Presales &Solution Design

  • Act as a technical expert in Security, Networking, and Mobility for IT services solutions.
  • Engage with customers and channel partners to understand business challenges and technical requirements.
  • Design customized service solutions aligned with customer needs.
  • Collaborate with OEMs, service delivery, and project teams for developing solution proposals.

SOW & Effort Estimation

  • Prepare detailed Statement of Work (SOW) documents clearly outlining deliverables, timelines, and responsibilities.
  • Conduct effort estimations based on complexity, scope, and resource requirements.
  • Define delivery models (onsite/offshore/hybrid) and SLAs as per project scope.

Bid Management & Deal Structuring

  • Own and manage the technical response for RFPs, RFIs, and RFQs.
  • Collaborate with internal stakeholders (sales, delivery, legal, and finance) for deal structuring and pricing.
  • Build compelling proposals that articulate business value and technical benefits.

Stakeholder Collaboration

  • Work closely with the Sales team to position services effectively and drive revenue.
  • Interface with customers to provide clarity on solutions, approach, and service capabilities.
  • Maintain strong relationships with OEM partners to stay updated on technology trends and solution offerings.

Knowledge Management & Enablement

  • Continuously enhance domain knowledge on latest Security, Networking, and Mobility trends and services.
  • Contribute to the development of reusable solution templates, case studies, and delivery frameworks.


Experience: 8+ Yrs or relevant Experience in Solution Designing of Networking and Cybersecurity Products


Skills Needed

Required Skills & Experience:

  • 8+ years of experience in Presales/Solution Architect roles within IT Services.


Strong hands-on knowledge in:

  • Cybersecurity technologies: Firewalls, SIEM, Endpoint Security, Identity & Access Management.
  • Networking: SD-WAN, LAN/WAN, Switching/Routing, Wireless.
  • Enterprise Mobility: MDM, BYOD strategies, secure access management.
  • Demonstrated experience in writing SOWs, designing solutions, and creating effort estimates.
  • Deep understanding of ITIL processes and service delivery life cycle.
  • Proven experience handling complex, multi-technology deals.
  • Excellent presentation, communication, and stakeholder management skills.


Interview process

2 Rounds Virtual and 1 Face-to-Face


Any other additional information

  • Preferred Certifications (Nice to Have):
  • CCNP / CCIE / CISSP / CISM / CEH / CompTIA Security+
  • TOGAF / ITIL Foundation / PMP
  • OEM-specific certifications (Cisco, Fortinet, Palo Alto, etc.)
  • Commitment Clause of 3 years
  • Key Attributes:
  • Strategic mindset with attention to detail.
  • Ability to work under tight deadlines and manage multiple proposals simultaneously.
  • Team player with high ownership and accountability.
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Connect with me here on LinkedIn

 

Job Title: Corporate Lawyer

Company: Soham Renewable Energy India Pvt. Ltd.

Website: http://sohamenergy.in

Experience: 5 to 10 years (any industry)

Joining: Immediate joiners preferred

Location: Bangalore

 

About the Company

We are thrilled to share a career opportunity with Soham Renewable Energy India Pvt. Ltd. (Soham Energy) – a leading renewable energy company specializing in hydroelectric and solar projects, including one of Southeast Asia’s largest hydro plants near Jog Falls, Karnataka. Through the Soham Foundation, the company is equally committed to sustainability and community development.

 Mission: “Powering a sustainable future with clean energy.

 

Job Summary

 

We are seeking a qualified and experienced Law Officer to handle day-to-day legal responsibilities and provide comprehensive legal support to the organization. The role involves legal analysis, drafting, advisory, compliance management, and litigation support across multiple legal domains. The candidate will closely assist the Head – Legal in operational and strategic legal matters.

 

Key Responsibilities

Legal Advisory & Drafting

·        Draft, review, and vet legal notices, agreements, contracts, MOUs, deeds, and other legal documents.

·        Produce high-quality legal opinions on a wide range of matters.

·        Handle legal documentation related to company law, banking law, contract law, and intellectual property rights.

·        Draft court documents such as plaints, petitions, written statements, objections, affidavits, etc.

·        Vet sale deeds, lease agreements, and commercial contracts.

 

Litigation & Dispute Management

·        Assist in handling arbitration proceedings and related documentation.

·        Possess detailed knowledge of court proceedings and procedural stages.

 

Manage and support proceedings before:

 

Civil and Commercial Courts

·        Consumer Forums

·        Karnataka Electricity Regulatory Commission (KERC)

·        Electricity Appellate Tribunal (APTEL)

 

Compliance & Regulatory

·        Handle all ongoing statutory and legal compliances of the company, including labor and employment laws.

·        Review and advise on HR policies to ensure compliance with applicable labor laws.

·        Support compliance requirements under electricity laws and sector-specific regulations.

 

Research & Reporting

·        Conduct in-depth legal research on specific subjects and regulatory matters.

·        Prepare research notes and legal reports for internal stakeholders and management.

 

Support to Head – Legal

·        Assist the Head – Legal in day-to-day legal operations and strategic initiatives.

·        Coordinate with external counsel, law firms, and regulatory authorities when required.

 

Required Candidate Profile-

 

Qualifications & Experience

·        Law graduate (LLB) from a recognized university.

·        Active Bar Council registration is mandatory.

·        Experience working in a law firm or corporate legal department (any relevant practice area).

 

Skills & Knowledge

 

Strong knowledge of:

·        Company Law

·        Banking Law

·        Law of Contracts

·        Intellectual Property Laws

·        Electricity Laws (Good to have)

·        Experience in agreement drafting and contract negotiation.

·        Knowledge of title scrutiny of agricultural land documents and conversion of land from agricultural to non-agricultural use.

·        Sound understanding of litigation procedures and regulatory proceedings.

 

Behavioral Competencies

·        Strong communication and comprehension skills.

·        Result-oriented with a positive and proactive approach.

·        Ability to work independently and handle multiple legal matters simultaneously.

 

What We Offer

·        Competitive compensation

·        Opportunity to work with senior leadership

·        Stable role with long-term growth potential


 

Best Regards,

Indrani Dutta

Senior HR Manager

Soham Renewable Energy India Pvt. Ltd.

Visit: www.miror.in

Visit: https://www.sohamenergy.in/

 

 

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  • Familiarity with AI/ML concepts or GenAI tools.
  • Prior internships in SaaS, enterprise tech, or consulting environments.


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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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