IT Operations Engineer (IT Ops Engineer)

Work Mode: WORK FROM OFFICE

Interview Mode: Virtual

Role Descriptions:

Exp Range: 5 - 8 years

City Locations: Bengaluru

*Key Responsibilities*

Devops Developer (Azure)

Azure L2 Support | Specialist | Infrastructure Operations-260006F2- Certificate & DNS Management- Monitoring & Observability- Azure Operations & Compliance- Migration: Open Cloud TnC- Reliability & Operations Excellence (OPS)

Profile – 5 to 8+ years in Cloud/Infrastructure Operations- Strong hands-on Azure skills- Certificates/PKI experience- DNS management- Grafana| Health Checks| Azure Monitor- IaC automation (Terraform/Bicep)- Networking fundamentals Nice-to-Have- Azure security and compliance- AKS monitoring basics- FinOps practices- French reading proficiency- Certifications: AZ-104| AZ-305| etc.

Desire candidate

• Candidate should have valid PF.

Job Title : DevOps / Infrastructure Engineer

Experience : 3+ Years

Location : Gurugram Sector 48

Work Mode : 6 Days WFO (Monday to Saturday) / 01st & 03rd Saturdays are off

Employment Type : Full-time

Role Overview :

We are looking for a DevOps / Infrastructure Engineer with strong hands-on experience in Linux administration, Jenkins, Docker, networking, bare-metal servers, AWS, Redis, and MongoDB. The candidate should be capable of independently troubleshooting infrastructure, deployment, networking, and application-related issues in production environments.

Mandatory / Non-Negotiable Skills :

• Strong hands-on experience with Linux Administration & Troubleshooting.Strong experience with Jenkins and CI/CD pipelines.
• Hands-on experience with Docker and containerized environments.
• Strong understanding of Networking concepts – TCP/IP, DNS, HTTP/HTTPS, ports, routing, firewalls, load balancing, etc.
• Hands-on experience with Bare Metal Servers / Server Administration.
• Strong hands-on experience with AWS (EC2, VPC, IAM, Security Groups, Load Balancers, S3 & CloudWatch)
• Working knowledge of Redis
• Working knowledge of MongoDB
• Strong production troubleshooting and incident-resolution skills

Key Responsibilities :

• Manage, configure, monitor, and troubleshoot Linux and bare-metal servers
• Build, maintain, and troubleshoot Jenkins CI/CD pipelines
• Deploy, manage, and troubleshoot applications using Docker
• Manage and troubleshoot AWS infrastructure and services
• Configure and maintain networking, security groups, firewalls, ports, and connectivity
• Support and maintain Redis and MongoDB environments
• Perform server health checks, log analysis, performance troubleshooting, and incident resolution
• Work closely with development teams to support application deployments
• Identify root causes of infrastructure and production issues and implement preventive solutions
• Maintain infrastructure security, availability, and reliability
• Automate repetitive operational tasks wherever possible

Required Candidate Profile :

• 3+ years of relevant experience in DevOps, Infrastructure, System Administration, or related roles.
• Strong hands-on / production experience with all mandatory technologies.
• Good understanding of Linux systems and infrastructure.
• Strong troubleshooting and problem-solving abilities.
• Ability to take ownership of production infrastructure and deployment issues.
• Good communication and collaboration skills.

Key Responsibilities

Azure Infrastructure: Deploy, configure, and manage Azure IaaS and PaaS services, including Virtual Machines, Virtual Networks, Network Security Groups, Azure Firewall, VPN/ExpressRoute gateways, storage, App Services, and Azure SQL.

Azure Landing Zones: Implement and maintain landing zones aligned with the Microsoft Cloud Adoption Framework, including management groups, subscriptions, RBAC, Azure Policy, and resource tagging.

Cloud Migration: Execute on-premises-to-Azure migrations using Azure Migrate, Azure Site Recovery (ASR), and database migration tools.

Identity and Access Management: Manage Microsoft Entra ID integrations, Entra Connect, Conditional Access, Privileged Identity Management (PIM), and managed identities.

Backup and Disaster Recovery: Configure and manage Azure Backup, Azure Site Recovery, monitoring, and disaster recovery solutions.

L2 Support and Incident Management: Resolve infrastructure incidents and service requests within agreed SLAs, perform root-cause analysis, and escalate complex issues to L3 teams with detailed diagnostics.

Cloud Security: Apply security baselines using Microsoft Defender for Cloud and implement secure-score recommendations.

Automation and Infrastructure as Code: Automate routine tasks using PowerShell and Azure CLI, and work with ARM templates, Bicep, or Terraform.

Cost Optimization: Monitor Azure consumption, optimize resource utilization, and prepare monthly cloud usage and cost reports.

Technical Documentation: Prepare low-level designs, operational runbooks, as-built documentation, and project handover documents.

Presales Support: Assist with effort estimation, technical solution inputs, and proof-of-concept implementations.

Required Skills and Qualifications

3–5 years of hands-on experience in Microsoft Azure infrastructure.

At least 2 years of experience in customer-facing consulting or managed services environments.

Strong working knowledge of Azure networking, compute, storage, and identity services.

Practical experience delivering at least one end-to-end Azure migration or landing zone deployment.

Good understanding of Windows Server, Active Directory, DNS, and DHCP.

Hands-on scripting experience with PowerShell.

Working knowledge of Bicep, ARM templates, or Terraform.

Familiarity with ITIL processes and ticketing tools such as ServiceNow, Jira Service Management, Freshservice, or similar platforms.

Strong written and verbal English communication skills, with the ability to interact with customer IT teams.

Certifications

Mandatory

Microsoft Certified: Azure Administrator Associate (AZ-104).

Preferred

Microsoft Certified: Azure Solutions Architect Expert (AZ-305).

Microsoft Certified: Azure Security Engineer Associate (AZ-500).

Microsoft Certified: Azure Network Engineer Associate (AZ-700).

Good to Have

Experience with Azure Virtual Desktop deployment and image management.

Exposure to Microsoft Sentinel or Microsoft Defender XDR.

Experience supporting UAE government or semi-government customers.

Arabic language proficiency.

Candidate Requirements

Currently based in the UAE with a valid residence visa, or able to transfer the visa without delay.

Available to join immediately or within 15 days.

A valid UAE driving licence is preferred for customer site visits.

Willing to work at customer premises and support occasional after-hours change windows

Cloud Infrastructure Engineer – BANG | 10+ Years

Location: Bangalore

Experience: 10+ Years

Job Description:

• Design, implement, and manage cloud infrastructure across AWS/Azure/GCP environments.
• Strong experience in cloud architecture, compute, storage, networking, and security.
• Manage VMs, VPC/VNet, load balancers, DNS, DHCP, firewalls, and IAM.
• Hands-on experience with Windows/Linux servers, VMware, virtualization, and infrastructure operations.
• Automate infrastructure provisioning and configuration using Terraform, Ansible, or similar tools.
• Monitor infrastructure performance, availability, and capacity using tools such as Grafana, Prometheus, or CloudWatch/Azure Monitor.
• Handle incident management, troubleshooting, disaster recovery, backup, and high-availability requirements.
• Work with cross-functional teams to support cloud migration, infrastructure upgrades, and production environments.
• Ensure infrastructure follows security, compliance, and operational best practices.

Must-Have Skills:

Cloud Infrastructure | AWS/Azure/GCP | Networking | Linux/Windows | VMware | Terraform | Ansible | DNS/DHCP | IAM | Monitoring | Backup & DR

Job Title : DevOps Engineer – Linux, AWS & Infrastructure

Experience : 3+ Years

Location : Sector 48, Gurgaon

Work Mode : 6 Days WFO – Monday to Saturday

Week Off : 01st & 03rd Saturday Off

Employment Type : Full-Time

Job Summary :

We are looking for a DevOps Engineer with strong hands-on experience in Linux, Networking, Server Administration, AWS, CI/CD, Containers, Kubernetes, and Infrastructure Automation. The ideal candidate should have strong troubleshooting skills, production ownership, and the ability to manage and automate infrastructure reliably.

Key Responsibilities :

• Manage and troubleshoot Linux servers, bare-metal infrastructure, and server environments.
• Perform system administration, networking, performance monitoring, and production troubleshooting.
• Design, maintain, and optimize Jenkins-based CI/CD pipelines and deployment workflows.
• Manage Docker containers and Kubernetes environments.
• Work with AWS Cloud services, infrastructure, security, and deployment environments.
• Monitor system health, application performance, logs, and infrastructure using appropriate monitoring and logging tools.
• Implement and maintain Infrastructure as Code (IaC) using tools such as Terraform or CloudFormation.
• Automate repetitive operational tasks using Python, Bash, Shell scripting, or similar technologies.
• Implement infrastructure and application security, access controls, patching, and hardening.
• Investigate production incidents, perform root-cause analysis (RCA), and drive issues to resolution.
• Take end-to-end ownership of infrastructure reliability, availability, and operational issues.
• Collaborate with development and other engineering teams to improve deployment, scalability, and system reliability.

Mandatory Skills :

Linux & Networking | Bare Metal / Server Administration | Jenkins / CI-CD | Docker / Containers | AWS Cloud | Kubernetes | Git | Monitoring & Logging | Security | Infrastructure as Code (IaC) | Automation / Scripting | Production Troubleshooting & Ownership

Preferred Skills :

• Strong understanding of TCP/IP, DNS, HTTP/HTTPS, SSH, load balancing, and networking fundamentals.
• Hands-on experience with Terraform / CloudFormation.
• Experience with Prometheus, Grafana, ELK / EFK, CloudWatch, or similar monitoring / logging tools.
• Good understanding of Linux performance troubleshooting, processes, memory, disk, networking, and file systems.
• Experience handling production incidents, RCA, deployments, and system reliability.
• Exposure to cloud security, IAM, secrets management, and server hardening.

What We’re Looking For :

• 3+ years of hands-on experience in DevOps / SRE / Infrastructure Engineering.
• Strong practical knowledge rather than certification-based/theoretical understanding.
• Good troubleshooting and analytical skills.
• Strong sense of ownership and accountability for production systems.
• Comfortable working in a 6-day work-from-office environment.

Job Title: TechOps Engineer

Location: Bengaluru, India (Hybrid)

Employment Type: Full-time

Experience: 6 Month-2 years (Excluding Internship)

Shift Timing: 2 PM to 11 PM IST

Role Overview

We are excited to find a highly engaged engineer who is obsessed with technology that wants to be a part of a “world class” platform SRE team. Engineers must possess an "automation first" mindset, with a relentless focus on documentation, quality, scalability, and reliability using Infrastructure as Code tools. This position will be part of a platform team that is developing exciting products and solutions and playing a key part in driving forward the electrification of transportation.

What you’ll do:  

• Ensure system reliability, uptime, and performance of global platform.
• Conduct real-time surveillance of our EV charging systems to proactively identify and mitigate performance issues and anomalies near 24/7 basis. As such, you collaborate with IDT and FMC players to ensure incident detection also happens outside office hours (monitoring shifts among team members subject to duty schedule) 
• Deliver on change & releases like firmware changes and drive insights & intelligence back into testing processes and tech discussions with the wider organization. 
•  Successfully deliver and project manage first time right commissioning activities alongside our Engineering Procurement Contract Management (EPCM) partners to successfully bring charge points onto our Charge Point Management System (CPMS).
• End-to-end EV charger lifecycle management, including deployment, commissioning, monitoring, maintenance, and decommissioning activities.
• Provide technical guidance and support to DC specialists during the commissioning of EV charging solutions.
•  Work closely with Shell, Engineering, and IT colleagues to ensure projects are completed on time and to specification.
• Act as a liaison with the Engineering Procurement Contract Management (EPCM) partner to manage projects from start to finish, ensuring charge points are successfully onboarded on the Charge Point Management System (CPMS).
• Collaborate with development, operations and support  teams to build scalable and resilient systems.
• Contribute to incident response, root-cause analysis, and post-mortem reviews, driving continuous improvement.
• Participate in capacity planning, performance tuning, and resource optimization.
• Integrate security and compliance best practices into all infrastructure operations.
• Stay current with emerging SRE tools, frameworks, and cloud technologies to continuously improve reliability practices.
• Participate in and lead on-call rotations and incident response, conducting detailed postmortems and RCA reports.
• Flexible to resolve blocking issues during off hours or weekends if required.  

What We’re Looking For: 

Basic Qualifications and skills

• Bachelor’s degree in Engineering , Electrical, ECE, Computer Science, Information Technology, or related field.
• Overall 1 years of experience as a Site Reliability Engineer, Technical project coordinator role.
• Proven experience of SRE or Technical Project Coordination with IoT or connected devices based platforms.
• Experience with incident management and on-call best practices. Provide support to on call engineers.
• Excellent analytical and problem-solving skills with a proactive mindset. 
• Hands-on experience with AWS Cloud and IaC tools such as Terraform or Ansible.
• Expertise with monitoring and observability tools (Dynatrace,Prometheus, Grafana, Zabbix, etc.).
• Proactively monitor the network, triage performance outliers, and coordinate correction actions to ensure optimal system functionality.
• Fluency in English (spoken and written). 
• Successfully recommission or decommission chargers following changes in our network.
• Responsible for the go-live of the chargers on Shell’s public network following commissioning attempts.

 Note: This role involves managing infrastructure for a global platform operating in over ten countries, requiring effective communication and collaboration across regions. Strong verbal and written communication skills, along with availability and flexibility to resolve blocking issues, are essential to support On-call Engineers. This role may involve EU or US time‑zone shifts based on business requirements. The shift timing will be 2 PM IST to 11 PM IST.  

What We Offer

• Work with some of the brightest minds in the emerging EV industry.
• Make a tangible impact in reducing carbon emissions and enabling sustainable energy.
• Freedom to suggest, implement, and innovate on systems, processes, and technologies.
• Daily ownership in a high-growth, challenging environment.
• Flexible work environment with hybrid schedules and virtualization options.
• Competitive pay and benefits including health coverage, innovative PTO program, and performance bonuses.

* Deploy and maintain company websites and HRM Cloud applications.

* Configure and manage cloud servers and Linux environments.

* Set up CI/CD pipelines using GitHub/GitHub Actions.

* Configure domains, DNS, SSL certificates, and HTTPS.

* Deploy frontend, backend/API, and database services.

* Configure production and staging environments.

* Manage Docker containers where required.

* Monitor server performance, uptime, logs, and application health.

* Implement regular database and server backups.

* Maintain security, access controls, firewalls, and server permissions.

* Troubleshoot deployment, server, network, and application issues.

* Work closely with Full-Stack Developers and QA teams.

* Maintain deployment documentation and technical procedures.

Required Skills

* AWS / Azure / DigitalOcean or equivalent cloud platform

* Linux server administration

* Git & GitHub

* CI/CD and GitHub Actions

* Docker

* Nginx / Apache

* DNS & domain configuration

* SSL/TLS and HTTPS

* Database deployment and backup

* Basic networking and security

* Monitoring and troubleshooting

* Experience deploying web applications to production

Preferred Skills

* Kubernetes

* Terraform / Infrastructure as Code

* Cloud security

* Load balancing

* Redis / caching

* PostgreSQL / MySQL / MongoDB

* Experience with Node.js, React, PHP/Laravel, or .NET applications

What We Offer

* Opportunity to work on HRM Cloud and SaaS products

* Exposure to real-world cloud infrastructure and production systems

* Remote/hybrid working opportunity

* Growth opportunities within the technology team

* Opportunity to work with an international product-focused company

How to Apply

Send your CV,GitHub profile, LinkedIn profile, and details of your previous cloud/DevOps projects.

Subject: Application – DevOps & Cloud Engineer

Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).

3+ years of hands-on experience with Microsoft Azure, including IaaS, PaaS, networking, identity (Entra ID), and governance services.

2+ years of experience with DevOps tooling and practices, including CI/CD pipelines (Azure DevOps or GitHub Actions), Infrastructure as Code (Terraform, Bicep, or ARM), and version control (Git).

2+ years' experience in infrastructure design, platform engineering, or architecture.

Strong proficiency with automation and scripting — PowerShell, Azure CLI, Python, or Bash.

Solid understanding of containerisation (Docker) and familiarity with orchestration platforms (Azure Kubernetes Service).

Deep understanding of cloud architecture, deployment patterns, and management best practices, including the Azure Well-Architected Framework.

Experience defining standards, governance frameworks, and reference architectures for cloud platform consumption.

Strong knowledge of networking concepts, storage configurations, virtualisation technologies, and disaster recovery/backup design for hybrid environments.

Experience with Azure DevOps (Repos, Pipelines, Boards, Artifacts) or equivalent platforms.

Familiarity with identity and access management (IAM), including Entra ID, RBAC, PIM.

Strong understanding of security, compliance requirements, and IT governance frameworks (ITIL, COBIT, or similar).

Preferred

 IT trouble support for Desktop/Laptop & workstation

 ✓ Server Hardware installation & OS installation for Servers

✓ AD/ADC creation with Policies for AD users across organisations as required

✓ L1/L2/L3 Network Security configuration and Policy management

✓ LAN/WAN management & Policy Firewall management

✓ VPN/P2P Management with network switches internal or different locations

✓ Antivirus and End point security Management

✓ Data Backup with Cloud or installation on NAS/SAN

✓ Virtual M/C (VPS) creation & management on premise or Cloud Server

✓ Backup & Restoration of Data & Files for Backup Data 

AWS / Kubernetes / OpenShift / Linux – Job Description

Role: Cloud / DevOps Engineer

Experience: 4–8 Years

Location: Bangalore

Mandatory Skills: AWS, Kubernetes, OpenShift, Linux

Job Summary

Looking for a Cloud/DevOps Engineer with strong hands-on experience in AWS, Kubernetes, OpenShift, and Linux. The candidate will be responsible for managing cloud infrastructure, container platforms, deployments, monitoring, and troubleshooting.

Key Responsibilities

• Manage and support AWS cloud infrastructure and services.
• Deploy and manage applications using Kubernetes and OpenShift.
• Perform Linux administration, troubleshooting, and issue resolution.
• Monitor application and infrastructure health and resolve production issues.
• Work on containerized applications and deployments.
• Support scaling, configuration, upgrades, and maintenance of Kubernetes/OpenShift environments.
• Troubleshoot cloud, container, and Linux-related issues.
• Collaborate with development and operations teams for deployments and releases.
• Follow security, availability, and operational best practices.

Mandatory Skills

• Strong hands-on experience in AWS
• Good experience with Kubernetes
• Hands-on experience in OpenShift
• Strong Linux administration and troubleshooting skills
• Experience in cloud/container environment support
• Good production troubleshooting and incident management skills