Human Resources (HR) Executive

ROLES AND RESPONSIBILITIES:

Video-led Content Strategy:

• Implement the video-led content strategy to meet business objectives like increase in views, leads, product awareness and CTR
• Execute the video content framework that talks to a varied TG, mixes formats and languages (English and vernacular)

Production:

• Ability to write/edit clear and concise copy and briefs unique to the platform, and influence/direct designers and agencies for creative output
• Creating the monthly production pipeline, review and edit every piece of video content that is produced
• Explore AI-based and production automation tools to help create communication stimuli at scale
• Manage our agency and partner ecosystem to support high-scale video production
• Manage the monthly production flow and maintain data sheets to enable ease of tracking
• Increase CTR, Views and other critical metrics for all video production

Project Management:

• Oversee the creation of various video formats, including explainer videos, product demos, customer testimonials, etc.
• Plan and manage video production schedules, ensuring timely delivery of projects within budget
• Upload and manage video content across multiple digital platforms, including the digital platforms and other relevant platforms
• Ensure all video content is optimised for each platform, following best practices for SEO and audience engagement
• Coordinate with the content team to integrate video content on the platforms
• Maintain an archive of video assets and ensure proper documentation and tagging

Capabilities:

• Drive the development of capabilities around production, automation, upload, thereby leading to a reduction in TAT and effort
• Work with technology teams to explore Gen AI tools to deliver output at scale and speed
• Identifying opportunities for new formats and keeping up with trends in the video content space

Customer obsession and governance:

• Relentless focus on making customer interactions non-intrusive; using video content to create a frictionless experience
• Zero tolerance for content and communication errors
• Develop a comprehensive video guidelines framework that is easy to use by businesses yet creates a distinct identity for the brand
• Have a strong eye for grammar and ensure that every content unit adheres to the brand tone of voice
• Create checks and balances in the system so that all customer-facing content is first time right, every time

Performance tracking:

• Tracking and analysing production, go-live status and engagement metrics using tools like Google Analytics, etc.
• Gauge efficacy of video content produced, and drive changes wherever needed
• Provide regular reports on video performance, identifying trends, insights, and areas for improvement

IDEAL CANDIDATE:

Qualifications:

• Bachelors degree in Communications, Digital Marketing, Advertising or a related field
• Proven experience as a creative/content writer or in a similar role, preferably with exposure to AI-driven content creation.

Work Experience:

• 3-5 years of relevant experience in the space of content marketing/advertising, experience in Digital Marketing with a focus on video content, will be an advantage

Skills :

• Excellent command over the English language
• Hands-on experience of copywriting, editing, and creating communication
• Ability to handle complex briefs and ideate out of the box
• Creative thinking and problem-solving skills, with a passion for storytelling and visual communication
• Deep customer focus by understanding customer behaviour and analysing data & real-world experiences
• Detailed orientation & very structured thinking, think of customers' entire journey and experience
• Strong communication and collaboration skills to effectively work with diverse teams
• Passion for emerging technologies and the ability to adapt to a fast-paced and evolving environment
• Excellent project management skills, with the ability to manage multiple projects simultaneously and meet tight deadlines
• Proficiency in AI tools and video editing software (e.g., Adobe Premiere Pro, Final Cut Pro) and familiarity with graphic design software (e.g., Adobe After Effects, Photoshop)

PERKS, BENEFITS AND WORK CULTURE:

Our people define our passion and our audacious, incredibly rewarding achievements. Bajaj Finance Limited is one of India’s most diversified Non-banking financial companies, and among Asia’s top 10 Large workplaces. If you have the drive to get ahead, we can help find you an opportunity at any of the 500+ locations we’re present in India.

Key Requirements:

• Strong programming skills in Python and MATLAB
• Ability to develop, test, and optimize research-based models and algorithms
• Good understanding of data analysis, simulations, and problem-solving techniques
• Familiarity with technical documentation and research workflows

Preferred (Plus Point):

Prior experience working in a research environment or academic projects

Education:

Bachelor’s degree in Computer Science, Engineering (BE), or a related field.

Experience:

Minimum 2+ years of hands-on experience in Python and MATLAB.

Company Description

VMax e-Solutions India Private Limited, based in Hyderabad, is a dynamic organization specializing in Open Source ERP Product Development and Mobility Solutions. As an ISO 9001:2015 and ISO 27001:2013 certified company, VMax is dedicated to delivering tailor-made and scalable products, with a strong focus on e-Governance projects across multiple states in India. The company's innovative technologies aim to solve real-life problems and enhance the daily services accessed by millions of citizens. With a culture of continuous learning and growth, VMax provides its team members opportunities to develop expertise, take ownership, and grow their careers through challenging and impactful work.

About the Role

We’re hiring a Senior Data Scientist with deep real-time voice AI experience and strong backend engineering skills.

1. You’ll own and scale our end-to-end voice agent pipeline that powers AI SDRs, customer support 2. agents, and internal automation agents on calls. This is a hands-on, highly technical role where you’ll design and optimize low-latency, high-reliability voice systems.

3. You’ll work closely with our founders, product, and platform teams, with significant ownership over architecture, benchmarks.

What You’ll Do

1. Own the voice stack end-to-end – from telephony / WebRTC entrypoints to STT, turn-taking, LLM reasoning, and TTS back to the caller.

2. Design for real-time – architect and optimize streaming pipelines for sub-second latency, barge-in, interruptions, and graceful recovery on bad networks.

3. Integrate and tune models – evaluate, select, and integrate STT/TTS/LLM/VAD providers (and self-hosted models) for different use-cases, balancing quality, speed, and cost.

4. Build orchestration & tooling – implement agent orchestration logic, evaluation frameworks, call simulators, and dashboards for latency, quality, and reliability.

5. Harden for production – ensure high availability, observability, and robust fault-tolerance for thousands of concurrent calls in customer VPCs.

6. Shape the voice roadmap – influence how voice fits into our broader Agentic OS vision (simulation, analytics, multi-agent collaboration, etc.).

You’re a Great Fit If You Have

1. 6+ years of software engineering experience (backend or full-stack) in production systems.

2. Strong experience building real-time voice agents or similar systems using:

STT / ASR (e.g. Whisper, Deepgram, Assembly, AWS Transcribe, GCP Speech)

TTS (e.g. ElevenLabs, PlayHT, AWS Polly, Azure Neural TTS)

VAD / turn-taking and streaming audio pipelines

LLMs (e.g. OpenAI, Anthropic, Gemini, local models)

3. Proven track record designing and operating low-latency, high-throughput streaming systems (WebRTC, gRPC, websockets, Kafka, etc.).

4. Hands-on experience integrating ML models into live, user-facing applications with real-time inference & monitoring.

5. Solid backend skills with Python and TypeScript/Node.js; strong fundamentals in distributed systems, concurrency, and performance optimization.

6. Experience with cloud infrastructure – especially AWS (EKS, ECS, Lambda, SQS/Kafka, API Gateway, load balancers).

7. Comfortable working in Kubernetes / Docker environments, including logging, metrics, and alerting.

8. Startup DNA – at least 2 years in an early or mid-stage startup where you shipped fast, owned outcomes, and worked close to the customer.

Nice to Have

1. Experience self-hosting AI models (ASR / TTS / LLMs) and optimizing them for latency, cost, and reliability.

2. Telephony integration experience (e.g. Twilio, Vonage, Aircall, SignalWire, or similar).

3. Experience with evaluation frameworks for conversational agents (call quality scoring, hallucination checks, compliance rules, etc.).

4. Background in speech processing, signal processing, or dialog systems.

5. Experience deploying into enterprise VPC / on-prem environments and working with security/compliance constraints.

� � What You’ll Do

• Build and scale backend services using Java & Spring Boot

• Work on API integrations (REST, SOAP), caching & rate limiting

• Contribute across the full SDLC – design, development, testing & deployment

• Solve problems around performance, scalability & reliability

� � What We’re Looking For

• Strong knowledge of Data Structures & Algorithms

• Experience with Java, Spring Boot, REST/SOAP

• Hands-on with system & solution design

• Database experience: MongoDB / PostgreSQL / MySQL / Oracle

• Good debugging skills & unit testing

• Familiarity with Git and AI coding assistants (Copilot, Claude, etc.)

Job Description – Graphic Designer

Job Profile: Graphic Designer 

Location: Bangalore

Job Mode: Work from Office

Salary: ₹7-7.2 LPA (Negotiable)

Notice Period: Immediate Joiners Preferred 

Key Responsibilities:

Design static and motion graphics for social media, websites, ads, and presentations.

Perform high-quality image manipulation and editing using Photoshop and Illustrator.

Collaborate with design and marketing teams to deliver visually engaging creatives.

Use Midjourney or similar AI tools for generating creative assets.

Ensure consistency with brand guidelines and adapt designs per platform.

Stay updated on design trends and participate in creative brainstorming.

Requirements:

1–2 years of graphic design experience, preferably in an agency setting.

Advanced image editing and visual design skills.

Proficiency in Adobe Creative Suite (Photoshop, Illustrator); After Effects & Premiere Pro are a plus.

Strong knowledge of AI-based design tools (especially Midjourney).

A portfolio showcasing image manipulation, creative graphics, and diverse design styles.

Ability to manage multiple projects under tight deadlines.

Job Title: Lead I - Product Implementation (Configuration - Healthcare Domain)

Location: Chennai

Experience: 3 – 12 Years

Mode: Hybrid (3 days office, 2 days WFH)

Role Overview

As a Configuration Lead – Product Implementation (Healthcare Domain), you will lead end-to-end product implementation projects, ensuring on-time, quality delivery while mentoring the implementation team. You will act as the bridge between clients, product teams, and engineering to drive customer success and continuous improvement.

Key Responsibilities

Lead and execute healthcare product implementation plans ensuring timely, high-quality delivery.

Mentor and guide a team of Configuration Analysts and Implementation Engineers.

Identify and resolve risks, dependencies, and technical challenges.

Build and enhance reusable tools, templates, and implementation assets.

Estimate efforts, define timelines, and maintain SLA compliance.

Conduct client demos, manage escalations, and ensure satisfaction.

Collaborate across configuration, integration, conversion, and testing functions.

Maintain documentation, reports, and gold environments for all configurations.

Mandatory Skills

Healthcare Domain Expertise: Deep understanding of claims, clinical operations, and payor systems.

Product Implementation Leadership: Proven track record in enterprise product/configuration delivery.

Configuration Management: Experience configuring core admin systems for healthcare platforms.

Agile Delivery: Experience in sprint planning, execution, and backlog management.

Technical Knowledge:

DevOps, CI/CD, and deployment processes.

Familiarity with AWS, Azure, or GCP.

Containerization (Docker, Kubernetes).

Team Leadership: Strong mentoring and guidance experience.

Communication: Strong verbal and written client-facing communication skills.

Quality & Compliance: Adherence to best practices and automation tools.

Preferred Skills

Hands-on experience with HealthRules Payor (HRP) or similar platforms.

Knowledge of Benefit, Pricing, and Provider Configuration.

Experience in configuration promotion through multiple environments.

Exposure to integration and conversion workflows in healthcare systems.

Prior consulting or client-facing implementation background.

Behavioral Attributes

Strong analytical and problem-solving mindset.

High ownership and accountability.

Effective time management and cross-functional collaboration.

Structured yet creative approach to solution delivery.

A tick against the following skill sets would surely strengthen the candidature

• Strong PHP, JS fundamentals
• PHP frameworks: PHP Laravel
• JS frameworks: Vue.JS
• RDBMS: MySQL, Mongo DB

•Hands on experience in Object oriented programming

•Hands on experience in Java, SpringBoot (min 2 years) or kafka or Cassandra or MongoDB

•Experience with developing/enhancing applications connecting to different Databases : Oracle/MySQL/Cassandra/MongoDB

•Strong knowledge of common Data structures and algorithms and when to use them.

•Experience in Xpath or XML or REST or JSON or protobuff

• Experience with software version control (such as git)

•Experience in working in an agile environment such as Scrum.

Preferable:

•Experience in public cloud PaaS (AWS, GCP, Azure)

•Real time stream data handling (Kafka, Kinesis

What you need to have:

• Translate ideas into concepts, user flows, wireframes, and prototypes that lead to intuitive user experiences.
• Work with a cross-functional team of engineers, content writers, and product managers to anticipate and identify user needs and align product goals with the user's goals.
• Come up with features and improvements that you can ship quickly and measure for effectiveness.
• Design and discover workflows that allow you to test designs early and often, and then iterate upon feedback.
• Identify new product opportunities, inform launch decisions, and product improvements.
• Use and evolve our internal design libraries and design system.
• Work closely with engineers and other partners to ensure what is shipped is true to your design work.
• Help with hiring and establishing a design culture within the company by evangelizing thoughtful design and its impact on the bottom-line.
• Directly contribute to the overall product and design direction of the whole company.

• You have an online portfolio that documents your work and thinking process - or a PDF would do too. (If not, you might be asked to take a design assignment)
• You have a high bar for your work and the team.
• Strong empathy for users
• You have solid Visual Design, UI, and Interaction Design chops.
• You are someone who cares deeply about getting to the root of the problem you're solving and take time to understand all the facts before making informed design decisions.
• You engage complexity head-on before simplifying.
• You have a strong bias for action when it comes to prototyping to help facilitate better product discussions.
• You understand the balance between craft, speed, and impact on the bottom line.