Support Services Analyst
Company Summary :
As the recognized global standard for project-based businesses, Deltek delivers software and information solutions to help organizations achieve their purpose. Our market leadership stems from the work of our diverse employees who are united by a passion for learning, growing and making a difference. At Deltek, we take immense pride in creating a balanced, values-driven environment, where every employee feels included and empowered to do their best work. Our employees put our core values into action daily, creating a one-of-a-kind culture that has been recognized globally. Thanks to our incredible team, Deltek has been named one of America's Best Midsize Employers by Forbes, a Best Place to Work by Glassdoor, a Top Workplace by The Washington Post and a Best Place to Work in Asia by World HRD Congress. www.deltek.com
External Job Title :
Software Support Analyst - Ajera
Position Responsibilities :
We are seeking a dynamic and knowledgeable Support Services Analyst to join our team. This individual will play a crucial role in providing troubleshooting and support to our clients. The ideal candidate will possess accounting/bookkeeping knowledge, with experience in one of Deltek’s Professional Services ERP solutions (Ajera, ComputerEase, Vantagepoint, Vision) being a plus.
Responsibilities:
- Provide quality accounting software support to clients using Deltek products.
- Responds to incoming support requests in a prompt, professional and helpful manner
- Assess the nature of customer concerns and resolve support issues by utilizing troubleshooting skills and product knowledge.
- Stay updated with the latest AI technologies and integrate them into support processes.
Qualifications :
- Experience in customer service and/or software support.
- Clearly document all customer interactions, issues and resolution per our best practices guide.
- Experience with support of accounting software is desired.
- Knowledge of accounting principles, preferably gained through working with accounting applications or within an educational setting.
- Proven ability to work successfully in a team environment and effectively organize tasks based on priority.
- Demonstrates the ability to work independently and maintain self-motivation, while also recognizing when to seek guidance from senior analysts for tasks that exceed current skill levels or involve high severity issues.
Shubham Vishwakarma
Full Stack Developer - Averlon
About Deltek
About
Project-based businesses transform the world we live in. Deltek innovates and delivers software and solutions that power them to achieve their purpose. Our industry-specific software and information solutions maximize our customers' performance at every stage of the project lifecycle by enabling superior levels of project intelligence, management and collaboration.
Deltek is the recognized global standard for project-based businesses across government contracting and professional services industries, helping more than 30,000 organizations of all sizes deliver on their mission.
With over 4,200 employees worldwide, our team of industry experts is passionately committed to creating exceptional customer experiences.
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If you thrive in startup environments, love building from scratch, and have a hustler’s mindset, this is the role for you!
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· Marketing Automation & Integrations: Leverage automation tools to streamline campaigns, optimize workflows, and improve efficiency.
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· Data-Driven Decisions: Track key metrics, analyze insights, and refine marketing efforts for continuous improvement.
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Ready to Build Something Big?
Location: Gurgaon (Onsite)
www.jobizo.com
Let’s disrupt healthcare hiring together!
Work life balance / Startup / Learning / Good Environment .................................................................
Job Description :-
Requirements :-
What you will be doing
As a User Experience Researcher, you’ll play a critical role in creating useful, usable, and delightful products. Working with stakeholders across functions and levels, you'll have impact at all stages of product development. You will conduct end- to-end research using a variety of methodologies, helping us gain confidence in our understanding of our users, their needs and the opportunities this uncovers for our products. You'll be empowered to work with autonomy and creativity every step of the way, partnering with key stakeholders across product management, design, analytics, data science, marketing and engineering to influence product design and direction.
What you will be doing
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- Build clear and compelling narratives that land your customer-focused, human-centric research insights at the right level of altitude for different partners including engineering, design, and marketing teams.
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What are we looking for
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Go Programming (Golang)
Ruby on Rails (ROR)
PythonReact.jsJob Location : Bangalore
Expereince : 3 to 9 Years
JD :
● Work break-down and orchestrating the development of components for each sprint
● Developing “Zero Defect Software” which is secured, instrumented, and resilient.
● Building Cloud-Native Application which runs on Cloud Platforms such as GCP / AWS.
● Creating design artifacts before implementation.
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technical blogs
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Good knowledge in finance
Java
Spring BootOut of which, an experience of 1 to 2 years in Spring Boot and Microservices is mandatory
Need to have an experience working on Digital Domain or E-Commerce Domain or Travel Domain
Strong experience with Java 8, Spring and Spring Boot, Spring MVC, Spring Data
Working experience on Microservices
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Strong understanding of functional/reactive programing, OOP, design
Experience on Docker and Kubernetes.
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Strong written and verbal communication skills
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data flow and collection for cross functional teams. The ideal candidate is an experienced data pipeline
builder and data wrangler who enjoy optimizing data systems and building them from the ground up.
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Create and maintain optimal data pipeline architecture,
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Work with stakeholders including the Executive, Product, Data and Design teams to assist with
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Advanced working SQL knowledge and experience working with relational databases, query
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Strong project management and organizational skills.
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Experience with big data tools: Spark, Kafka, HBase, Hive etc.
Experience with relational SQL and NoSQL databases
Experience with AWS cloud services: EC2, EMR, RDS, Redshift
Experience with stream-processing systems: Storm, Spark-Streaming, etc.
Experience with object-oriented/object function scripting languages: Python, Java, Scala, etc.
Skills: Big Data, AWS, Hive, Spark, Python, SQL
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Full Stack Developer - Averlon