Head- Product and Technology

Desktop Support Engineer plays a crucial role in ensuring the smooth operation of technical systems, providing expert-level support to customers, and contributing to the improvement of products and services through technical expertise and leadership.

To meet the qualifications specified:

1. Educational Background: A degree in a relevant field, such as Computer Science, Information Technology, or a related discipline, is a requirement.

2. Experience: While not explicitly mandatory, experience in fields like Computer Science or IT is considered advantageous. It may provide a practical understanding of the domain that can be beneficial in this role.

3. Personal Traits: Being a natural helper and enjoying assisting people with their computer issues are essential qualities. Additionally, the ability to simplify and effectively communicate technical details to individuals with varying levels of technical knowledge is a significant advantage.

If you possess the educational qualification, experience, and the mentioned traits, it's likely you fit the criteria for this role. Demonstrating your passion for helping people with technical issues and your ability to communicate complex information in an understandable manner during the application.

Roles and Responsibilities

Technical Expertise:

Provide advanced technical support to customers and internal teams.

Troubleshoot complex technical issues related to software, hardware, or network systems. Perform root cause analysis for recurring issues and implement permanent resolutions.

Collaborate with development teams to escalate and resolve product issues. Maintain up-to-date knowledge of new technologies and industry trends.

Customer Support:

Act as a point of escalation for critical customer issues.

Communicate effectively with customers to understand their technical concerns. Manage and prioritize support tickets and customer inquiries.

Ensure timely resolution of customer issues according to service level agreements (SLAs). Provide training and guidance to junior support engineers.

Documentation and Reporting:

Document troubleshooting steps and solutions for knowledge base articles. Create and maintain technical documentation, including FAQs and user guides.

Generate regular reports on support activities, issue trends, and resolution metrics.

Quality Assurance:

Conduct quality assurance testing for new software releases or patches. Validate bug fixes and ensure they meet customer requirements.

Perform regression testing to identify potential issues before deployment.

Communication Skills:

Communicate technical information effectively to both technical and non-technical audiences. Provide regular updates to customers and stakeholders on issue status and resolution.

Participate in customer-facing meetings and conference calls as a technical expert. Troubleshooting and Problem-Solving:

Utilize diagnostic tools and resources to analyze technical issues. Develop creative solutions to complex technical problems.

Implement temporary workarounds and permanent fixes as necessary.

Compliance and Security:

Ensure compliance with data protection regulations and security best practices. Follow established protocols for handling sensitive customer information.

Required Skill Set: MS Office, Windows Troubleshooting, ITIL, Basic Networking, Understanding on EDR, DLP Tools, Firewalls, VMware/ Citrix workspace Client setup troubleshooting, Active Directory, Basic Concepts of O365 Exchange admin, Microsoft MDM & Intune, Firewall’s, DLP, EDR, Proxy concepts, Fundamental understanding of ITSM, ITIL, or CMDB.

Job Title: Lead I – Python Full Stack Engineer (Python + React)

Location: Hyderabad

Work Model: Hybrid (3 days in office)

Notice Period: 0–15 Days (Immediate joiners preferred)

Job Summary:

We are looking for a Lead Python Full Stack Engineer with 6–7 years of development experience to join our engineering team in Hyderabad. The ideal candidate will have strong hands-on expertise in React UI and Python backend development, with solid experience in modern testing frameworks, CI/CD, and database management.

Key Responsibilities:

• Design, develop, and maintain full-stack applications using React (frontend) and Python (backend).
• Implement reusable UI components and ensure a seamless user experience with React.
• Build and manage backend services using frameworks such as Django, Flask, or FastAPI.
• Develop and maintain unit and end-to-end tests using frameworks like Jest, Mocha, and Cypress.
• Manage state using libraries such as Redux, Zustand, or MobX.
• Configure and maintain CI/CD pipelines for efficient deployment.
• Integrate with relational and non-relational databases such as PostgreSQL, MySQL, or MongoDB.
• Collaborate with cross-functional teams to deliver scalable, maintainable solutions.

Required Skills & Experience:

• 6–7 years of full-stack development experience.
• Strong hands-on expertise in React UI (top priority).
• Proficiency in Python with frameworks like Django, Flask, or FastAPI.
• Expertise in unit testing (Jest, Mocha) and E2E testing (Cypress).
• Experience with Vite or similar build tools.
• Strong understanding of CI/CD pipelines.
• Experience with RESTful APIs, web services, and routing (React Router).
• Solid understanding of PostgreSQL/MySQL/MongoDB databases.
• Strong problem-solving and debugging skills.

Nice to Have:

• Familiarity with Node.js or Express.js for backend development.
• Exposure to front-end technologies such as HTML, CSS, and JavaScript (ES6+).

Java Developer – Job Description Wissen Technology is now hiring for a Java Developer - Bangalore/Mumbai with hands-on experience in Core Java, algorithms, data structures, multithreading and SQL. We are solving complex technical problems in the industry and need talented software engineers to join our mission and be a part of a global software development team. A brilliant opportunity to become a part of a highly motivated and expert team which has made a mark as a high-end technical consulting. Required Skills: • Exp. - 3 to 8 years. • Experience in Core Java and Spring Boot. • Extensive experience in developing enterprise-scale applications and systems. Should possess good architectural knowledge and be aware of enterprise application design patterns. • Should have the ability to analyze, design, develop and test complex, low-latency client facing applications. • Good development experience with RDBMS. • Good knowledge of multi-threading and high-performance server-side development. • Basic working knowledge of Unix/Linux. • Excellent problem solving and coding skills. • Strong interpersonal, communication and analytical skills. • Should have the ability to express their design ideas and thoughts. About Wissen Technology: Wissen Technology is a niche global consulting and solutions company that brings unparalleled domain expertise in Banking and Finance, Telecom and Startups. Wissen Technology is a part of Wissen Group and was established in the year 2015. Wissen has offices in the US, India, UK, Australia, Mexico, and Canada, with best-in-class infrastructure and development facilities. Wissen has successfully delivered projects worth $1 Billion for more than 25 of the Fortune 500 companies. The Wissen Group overall includes more than 4000 highly skilled professionals. Wissen Technology provides exceptional value in mission critical projects for its clients, through thought leadership, ownership, and assured on-time deliveries that are always ‘first time right’. Our team consists of 1200+ highly skilled professionals, with leadership and senior management executives who have graduated from Ivy League Universities like Wharton, MIT, IITs, IIMs, and NITs and with rich work experience in some of the biggest companies in the world. Wissen Technology offers an array of services including Application Development, Artificial Intelligence & Machine Learning, Big Data & Analytics, Visualization & Business Intelligence, Robotic Process Automation, Cloud, Mobility, Agile & DevOps, Quality Assurance & Test Automation. We have been certified as a Great Place to Work® for two consecutive years (2020-2022) and voted as the Top 20 AI/ML vendor by CIO Insider. 

JOB DESCRIPTION

It is a platform for creators, influencers and celebrities to grow, manage and monetise their community. It is aimed at both established and aspiring online creators who want to pursue their passion. Our vision is to enable anyone and everyone to make a successful living doing what they enjoy.

Profile Summary

We are looking for experienced and skilled Frontend (React.Js) Developers to join our
core team. Your primary focus will be the development of new features and refinement of
existing features on user-side.

Responsibilities:

• Ensure product delivery is fast, low-cost and sustainable.
• Take responsibility from development to customer support.
• Build robust and scalable production software.
• Improve quality using code reviews, and unit/integration testing.
• Improve efficiency using automation, and methods like test driven development.

Skills & Qualification:

• 2+ years of experience in software development preferably B2C experience.
• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model.
• Experience in React.Js , Javascript, any experience in React native is a plus
• Experience with popular React workflows (such as Flux or Redux).
• Familiarity with newer specifications of ECMAScript (ES6 & ES5 ).
• Familiarity with RESTful APIs.
• Experience in working with the MERN stack or similar frameworks
• Working knowledge of git for version control.
• Understanding of Unix tools.

**We are hiring**
SURVEYSENSUM is looking for a Backend Engineer.

We're looking to expand our https://www.linkedin.com/feed/hashtag/?keywords=gurugramteam&;highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6930462908086644736">#gurugramTeam.

Requirement: 3 positions
Experience :- 1-3 years
CTC :- 5 to 14 LPA
Skills :- C#/Java, http://asp.net/">ASP.net, .Netcore .Net, MySQL
● 1-3 Years of Software Development experience.
● Experience in identityserver4
● Experience in oAuth2.
● Experience in developing Apps using third party APIs, for example slack, facebook.
● Proven experience in ASP.NETcore Web API applications
● Proven experience with software design and OOD methodologies.
● Familiarity with relational databases and SQL.
● BS degree in computer science & Engineering or equivalent.
● Experience with web services development (REST)
● Strong in object-oriented programming, Design patterns and solid principles.

Should you/someone in your network fits the bill, plz reach out to me on Linkedin Meenakshi Vaidwan

About Whitehat Jr

WhiteHat Jr was created to solve the #1 gap in our school system today. Today, in the computer age, less than 1% of schools teach algorithmic thinking despite research indicating early years as the turning point for deep coding skills. WhiteHat Jr prepares kids 5-12 for this new world. Kids learn both the fundamentals of coding--logic, sequence, structure, algorithmic thinking - and experience the joy of creative expression in building animations, games and apps using code.

About the role

We’re seeking a qualified Sales Manager to sell Whitehat Jr’s product that our customers have grown to rely on. The Sales Manager will utilise their skills to generate high quality leads, build a strong relationship with customers and close deals. The ideal candidate will be a quick learner with strong negotiating skills, and demonstrate the ability to showcase our offerings in a compelling way.

Role details (please read)

Scope: Exceed targets for New Sales, Referrals or Renewals, in an individual contributor role

Work Location: Remote online work until offices reopen, candidate may be based anywhere in India

Working days: 6 working days with 1 day-off which may be during week

Shifts (subject to change): shift start hour will be after 6 AM and shift end hour before 12 midnight

Mandatory Language Fluency: English, Hindi

Laptop/Wi-fi: candidates to use their own laptops, wi-fi will be reimbursed

Additional Compensation: If applicable, this will be decided basis your allocated shift after you join

Qualifications

• Proven B2C Sales track record of exceeding targets, >2 years of Sales experience

• Fluency in English and Hindi, ability and willingness to deliver in a high pressure environment

• Excellent communication, interpersonal, problem-solving, presentation, and organisational skills.

• Ability to counsel a parent for the child's future

• Comfortable with changing shift timings so that we may serve our customers better

• Graduation is not mandatory for candidates with minimum 6mnths of experience
• Graduation & MBA fresher can apply

• Working knowledge of Salesforce, spreadsheets (Excel, Google Sheets ) and powerpoint

• Responsible for development of new highly-responsive, web-based user interface
• Construct visualizations that are able to depict vast amounts of data
• Work and collaborate with the rest of the engineering team
• Work with product team and graphic designers
• Learn and understand user interactions
• Develop a flexible and well-structured front-end architecture, along with the APIs to support it

•  JAVA/J2EE (Mandatory)
• HTML/CSS – Basics would suffice
• JavaScript, JQuery, JQWidgets – Must be proficient and core skill requirement

•  .NET Framework (v4.5 and above) + C# (v5 and above) programming language: Core skill set and mandatory
• Windows WCF (SOAP) /Web-API (REST using JSON): Must be proficient
• Windows Server knowledge – IIS + Windows services: Basics from deployment perspective
• MS SQL server: Must be proficient with queries and database objects

• Minimum 3 years as a technical lead
• Experience in Business, Data, Technical Architecture and leveraging tools
• Ability to triage complex problems into smaller units that are amenable to being solved.
• Inquisitive and analytical mind
• Proven ability to manage non-direct reports to achieve results and to work in a multi-cultural multi-functional environment where consensus is critical for success
• Customer and end-user focused and have excellent oral and written communications skills