TeleSales Executive

🏢 About MyOperator

MyOperator is a Business AI Operator, a category leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform.

Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.

💡 About the Role

We’re looking for a builder’s mindset — someone who doesn’t just follow processes but creates them.

As a Product Operations Associate (Founder’s Office), you’ll work directly with the COO, owning automation, internal tool development, and execution-heavy projects that make MyOperator faster and smarter.

You won’t just coordinate — you’ll ideate, design, test, and implement.

If you’re the kind of person who can turn “let’s automate this” into “it’s already done”, this role is your arena.

🎯 What You’ll Do

• Take ownership of internal product and automation projects from start to finish.
• Design and build simple systems, workflows, or tools using Zoho or other low-code platforms.
• Manage junior developers or interns, assigning clear technical tasks and ensuring delivery.
• Identify inefficiencies across business functions and create automation solutions.
• Collaborate directly with the COO to prioritize and deliver Founder’s Office initiatives.
• Test and validate solutions before rollout; track adoption and impact post-launch.
• Create documentation and training resources to make internal tools scalable.

🧠 What Makes You a Fit

• 1–3 years of experience in product operations, automation, or internal tools roles.
• Strong understanding of software systems, APIs, and workflow logic (hands-on mindset preferred).
• Able to independently manage tech projects — from concept to completion.
• Great at problem-solving, structure, and ownership.
• You don’t wait for instructions — you figure it out, fix it, and ship it.
• Bonus: Exposure to Zoho apps, automation tools, or low-code platforms.

⚙️ Good to Have

• Prior experience building small tools, internal dashboards, or workflow automations.
• Comfort with JavaScript / Python / Deluge for light hands-on scripting.
• Familiarity with Postman, APIs, or system integrations.
• Strong documentation and communication skills — clarity is your superpower.

🌟 Why You’ll Love This Role

• You’ll work directly with the COO and be part of the Founder’s Office brainroom.
• Every project you lead will have visible impact on how 200+ people work.
• You’ll learn how to think like a product owner and execute like a builder.
• No bureaucracy, no silos — just ideas, ownership, and results.
• Fast track to roles like Program Manager, Product Owner, or Automation Lead.

🎓 Who Can Apply

• Graduates in Engineering / Computer Science / Operations / Management.
• 1–3 years of experience preferred (internship experience in automation or product ops also counts).
• Comfortable with tools, logic, and data.
• Must be available full-time in our Noida office.

Position: Assistant Professor

Department: CSE / IT

Experience: 0 – 15 Years

Joining: Immediate / Within 1 Month

Salary: As per norms and experience

🎓 Qualification:

ME / M.Tech in Computer Science Engineering / Information Technology

Ph.D. (Preferred but not mandatory)

First Class in UG & PG as per AICTE norms

🔍 Roles & Responsibilities:

Deliver high-quality lectures for UG / PG programs

Prepare lesson plans, course materials, and academic content

Guide student projects and internships

Participate in curriculum development and academic planning

Conduct internal assessments, evaluations, and result analysis

Mentor students for academic and career growth

Participate in departmental research activities

Publish research papers in reputed journals (Scopus/SCI preferred)

Attend Faculty Development Programs (FDPs), workshops, and conferences

Contribute to NAAC / NBA accreditation processes

Support institutional administrative responsibilities

💡 Required Skills:

Strong subject knowledge in CSE / IT domains

Programming proficiency (Python, Java, C++, Data Structures, AI/ML, Cloud, etc.)

Excellent communication and presentation skills

Research orientation and academic enthusiasm

Team collaboration and mentoring ability

The Senior SAP PI/PO Developer (Process Integration / Process Orchestration) is responsible for delivering interfaces between SAP and Non-SAP systems that combine business processes with software SAP development tools.

The complexity of interfaces may vary, however they need to scale and be highly reliable for complex enterprise system environments. The Sr. PI/PO Developer understands overall SAP enterprise system landscape and can perceive functional requirements between SAP components within the core ERP solution being deployed as well as integrate to external applications in the enterprise environment.

As Senior Front-End Developer at Meetmo, you'll be responsible for designing(converting from Figma to React UI; matching the UI design same as given in Figma by our customers), and maintaining web applications. You'll work with the development team, as well as UX/UI designers. You'll work closely with our back-end and full-stack developers to deliver consistent and reliable web experience. You'll work with our designers to improve usability for our customers and to ensure high-quality graphic standards and brand consistency. Ultimately, your work will have a direct impact on the user experience of our customers. We, at Meetmo, believe in an agile work structure and we're particularly looking for such candidates who are willing to explore rather than stick to his/her comfort zones, which will ultimately benefit employees to increase their technical knowledge in more than one field thus excelling in their career.

The technical skills we're looking for are as follows:

i. React JS

ii. SASS

iii. Tailwind CSS

iv. Redux

v. Redux-Saga

vi. Next JS

vii. Three JS

viii. Figma to React UI conversion

Note: Candidate should have an experience of a minimum of 3 years in Front-end development.

Location: Bangalore, Karnataka

Call Reception and Ticket Logging: Responsible for:

• Ensuring calls are answered professionally
• Ensuring that the relevant information is collected from the customer
• Ensuring that the correct level of priority is agreed with the customer
• The company reference number is provided to customer and customer reference number, where applicable is supplied to the Company
• Ensuring that the ticket is assigned to the correct engineer
• Ensuring that the engineer is aware that there is a new ticket assigned to their queue

SLA Management: Responsible for:

• Ensuring that appropriate attention is paid to P1s
• TPMs engaged immediately for engineer dispatch to the site where applicable
• The customer is forwarded to an engineer for a possible remote fix
• Ensuring that all tickets are managed in line with SLAs

Jeopardy Management: Responsible for:

• Ensuring that the ticket is managed in line with Company’s jeopardy management process

Escalation Management: Responsible for:

• Ensuring that the ticket is escalated appropriately in line with Company’s escalation process
• Provide 1st line escalation to customers and channels (referring to Jeopardy and Escalation Manager)
• Provide 1st line escalation into TPM (referring to Jeopardy and Escalation Manager)
• Responsible for advising Service Centre Manager of any missing information in the knowledge database

Communication Responsible for:

• Customer Communication
• Ensuring that the customer is updated regularly throughout the duration of the ticket
• Ensuring the quality of ticket input is of a high standard
• Ensuring that key internal contacts are advised of any issues
• Responsible for reading, understanding, and complying with Company’s Information Security policies.

FORMAL EDUCATION AND TRAINING

• Educated to an A-level minimum, with higher education qualification (degree or equivalent preferred). Alternatively, relevant and proven Industry experience would be accepted
• Industry or relevant business qualifications and accreditations would be desirable
• Proficiency involved in working in the service industry, with particular emphasis placed on customer focus issues.
• Ability to form close working relationships with the customer community, sub-contractors
• Excellent client-facing communications skills
• A Self-motivated team player with excellent interpersonal skills
• An outgoing individual willing to participate as part of a small and flexible team
• in European languages would be an advantage
• ITIL Foundation / ITIL v3 Foundation
• Overall telecommunications knowledge with an appreciation of the Nortel / Avaya / Genesys / AWS Product Set

Key skills & Experience

• An experienced Communications professional with a broad background in telecommunications at an operational level.
• Recognition of the issues

KEY COMPETENCIES

• Customer Focused
• Relationship Building and Maintenance
• Decision-Making Ability
• Inspiring Communicator
• Initiating Action
• Personal Responsibility