Business Analyst

Job description

We are seeking an experienced Billing Manager to oversee our billing operations and ensure our clients' timely and accurate invoicing. The ideal candidate will have excellent attention to detail, strong analytical skills, and the ability to manage a team.

The Billing Manager will create and maintain billing policies and procedures, ensure compliance with regulatory requirements, and develop strategies to improve billing efficiency and accuracy.

Role & responsibilities

BILLING & ERP

• Oversee the preparation of statements and bills through our in house ERP
• Maintain and/or ensure maintenance of client records related to invoicing and bill payment
• Locate, or assist in the location of, hard-to-reach clients
• Draft and distribute weekly reports of invoicing and billing metrics
• Provide customer support to customers with disputes or inquiries concerning invoices or billing process
• Supervise & CONTROL Discounts and Credit Note Issue
• Oversee GST IRN Invoice generation
• Monitor and Supervise Dispatch of Invoice on Email and Mail.

CREDIT CONTROL & CERDITOR MANAGEMENT

• Manage the Receivables and Credit Control Team
• Weekly Review of Creditors with team
• Guide team on difficult cases
• Manage key accounts requiring manual intervention personally
• Receivables Management / MIS / Credit Control

REVENUE ACCOUNTING

• Bulk Upload and manual entry Invoices on latest versions of Tally ERP
• GST Invoice Checking
• GST Return preparation
• Credit Note, Debit Note, Advance Accounting
• Party Ledger reconciliation
• Creditor Management

CANDIDATE PROFILE

• Proven work experience with ERP systems for Billing
• Excellent verbal and written communication skills
• Proficient in Microsoft Excel
• Good understanding of collection practices and laws
• Excellent interpersonal and supervisory skills
• Ability to act with discretion, tact, and professionalism in all situations

Java Developer – Job Description  

Wissen Technology is now hiring a Java Developer - Bangalore with hands-on experience in Core Java, algorithms, data structures, multithreading and SQL.  We are solving complex technical problems in the industry and need talented software engineers to join our mission and be a part of a global software development team.  A brilliant opportunity to become a part of a highly motivated and expert team which has made a mark as a high-end technical consultancy.  

Required Skills:  

• Exp. - 2 to 7 years.  

• Experience in Core Java and Spring Boot.  

• Extensive experience in developing enterprise-scale applications and systems. Should possess good architectural knowledge and be aware of enterprise application design patterns.  

• Should have the ability to analyze, design, develop and test complex, low latency client facing applications. 

• Good development experience with RDBMS.  

• Good knowledge of multi-threading and high-performance server-side development.  

• Basic working knowledge of Unix/Linux.  

• Excellent problem solving and coding skills.  

• Strong interpersonal, communication and analytical skills.  

• Should have the ability to express their design ideas and thoughts.  

 About Wissen Technology: Wissen Technology is a niche global consulting and solutions company that brings unparalleled domain expertise in Banking and Finance, Telecom and Startups. Wissen Technology is a part of Wissen Group and was established in 2015. Wissen has offices in the US, India, UK, Australia, Mexico, and Canada, with best-in-class infrastructure and development facilities. Wissen has successfully delivered projects worth $1 Billion for more than 25 of the Fortune 500 companies. The Wissen Group overall includes more than 4000 highly skilled professionals.  

Wissen Technology provides exceptional value in mission critical projects for its clients, through thought leadership, ownership, and assured on-time deliveries that are always ‘first time right’.  

Our team consists of 1200+ highly skilled professionals, with leadership and senior management executives who have graduated from Ivy League Universities like Wharton, MIT, IITs, IIMs, and NITs and with rich work experience in some of the biggest companies in the world.  

Wissen Technology offers an array of services including Application Development, Artificial Intelligence & Machine Learning, Big Data & Analytics, Visualization & Business Intelligence, Robotic Process Automation, Cloud, Mobility, Agile & DevOps, Quality Assurance & Test Automation.  

We have been certified as a Great Place to Work® for two consecutive years (2020-2022) and voted as the Top 20 AI/ML vendor by CIO Insider. 

Responsibilities:

• Collaborate with the project team to gather requirements and understand user needs.
• Design and develop web applications using the MERN stack.
• Write clean and efficient code for both the front-end and back-end.
• Ensure the creation of responsive and cross-browser compatible web applications.
• Optimize applications for speed, performance, and scalability.
• Debug and troubleshoot issues, and participate in code reviews.
• Develop and maintain RESTful APIs for front-end interactions.
• Integrate third-party libraries and APIs when required.
• Keep up-to-date with the latest web development trends and best practices.
• Conduct unit and integration testing to ensure code quality.
• Collaborate with team members and stakeholders to meet project deadlines.
• Document code and technical specifications.
• Participate in knowledge sharing and continuous learning within the team.

Requirements:

• A Bachelor's degree in Computer Science, Engineering, or a related field is preferred, but not mandatory.
• A minimum of 2 years of hands-on experience as a MERN Stack Developer.
• Proficiency in Node.js and Express.js for building the back-end of web applications.
• Strong knowledge and experience in React.js for front-end development.
• Expertise in MongoDB for database design and management.
• Strong understanding of JavaScript, ES6+
• Familiarity with RESTful API development and integration.
• Ability to work with HTML, CSS, and responsive design principles.
• Experience with version control systems, such as Git.
• Problem-solving skills and an aptitude for learning new technologies.
• Strong communication and teamwork skills.

Job description: for Node js Developer at Appinop Technologies

• Experience in developing IOT applications using NodeJS & frameworks
• Writing reusable, testable, and efficient code
• Familiarity with RESTful APIs . Experience in working on serverless framework in AWS using Lambda, API Gateway . Experience in working on AWS database services such as Dynamodb , RDS - Experience in working on other AWS services such as Cognito, AWS ElasticSearch, Kinesis Data Stream, Firehose, Athena, S3
• Design and implementation of low-latency, high-availability, and performant applications
• Implementation of security and data protection

Requirements and qualifications:

• Previous working experience as a Node.js Developer 1-2 years
• Bachelor's degree in computer science, information aries, and Exceptional analytical and problem-solving aptitude. Science, or similar.
• Extensive knowledge of JavaScript, web stacks, libr
• Knowledge of front-end technologies such as HTML5 and CSS3.
• Superb interpersonal, communication, and collaboration skills.
• Availability to resolve urgent web application issues outside of business hours.

      About Appinop

Innovation begins with like-minded people aiming to transform the world together.

We invite you to become a part of an organization that has been helping clients transform their business by fusing insights, creativity, and technology. At Appinop, we embrace a diverse mix of talented people who come here to stay and do their best work.

At Appinop, we transform passionate individuals into proficient professionals dedicated to exploring new frontiers in Software development. Here you will get the opportunity to work with technical craftsmen that are pioneer in latest technologies

We promote a culture of equality, learning, collaboration, and creative freedom so that our employees grow.

For more information about our solutions and organization, visit http://www.Appinop.com">www.Appinop.com

Opportunity

As a Technical Support Specialist, you will provide the highest level of support to every customer, through every interaction. You will work closely with other teams (onboarding, customer success, and engineering) to ensure that customer accounts have the technical support necessary to be set up for success. You will manage and troubleshoot third-party integrations, build and use technology resources for the Customer Experience and Solutions team, and act as an escalation point for the rest of the team.

We’re looking for someone who is highly-motivated and detail-oriented. You’re also passionate about people as much as you are about getting your work done. You have a natural fluidity and thoughtfulness to your written and verbal communication with customers. On top of that, you’re incredibly organized, handling multiple responsibilities at the same time without letting a single ball drop. 

Our perfect team member has a customer-first attitude with a strong sense of empathy. More importantly, you have a natural curiosity and aptitude for technology and can quickly learn how to use new tools.

Past experience in technical customer support (email, phone, chat or live) is definitely a plus. If this sounds like you, we’d love to hear from you!

Responsibilities

• You will be the face of QDC, handling inbound interactions through (chat, email, phone and remote session)
• Learn to triage incoming customer inquiries and the process of escalating them by working with various team members to resolve and close tickets in pre-defined SLA.
• Reproduce customer issues and log tickets to be solved by the engineering team.
• Guide users on product features and train them to use it effectively.
• Build and maintain the resources required for technical support. (Walkthrough, set up guides, help tutorials, emails, and video tutorials)
• Take handover from the onboarding team by understanding customers' persona, their pain points, and expectation. 
• Rigorously measure support SLA & metrics and improve it continuously.
• Maintain regular communications with customers about new feature developments and enhancements to the product. 
• Consistently gain product knowledge and work towards improvements on internal processes by identifying the existing bottlenecks.

What you can expect in the next 12 months

Within 1 month

• You should have acquired a good knowledge of the laundry domain, QDC product, and process that we follow.
• Have a one-one chat with every member of the Quick Dry Cleaning team so you get to know everyone well and understand each other.
• You should have gone through at least 3 onboarding and sales experience in the buddy system.
• You should have spent a day at the laundry store to get live hands-on experience.
• You should be able to configure SMS API’s for national and international clients.
• Learn how to access and use all internal tools, including Google Apps, Zoho Desk, JIRA, Sales-IQ, CRM and reverse-shadow in each tool. 
• Shadow other Customer Support Representatives (CSRs) handling inbound interactions, gaining an understanding of common customer inquiries as well as our processes for resolution; demonstrate understanding by completing simple tickets with a CSR shadowing you. 

Within 3 months

• Independently handle hardware integration and support. 
• Become QDC expert through training and customer interaction, building a solid understanding of each feature and best practices for how to use them; handle 80% of all inbound Technical Support interactions without assistance through resolution or escalation; be able to provide creative solutions to users.

Within 6 months

• Maintain a level of customer satisfaction (we measure through CSAT scores) equal to or greater than the overall team average; help maintain all service and support content including process documentation, videos, email macros, training manuals and help articles.

Within 12 months

• Help interview, onboard and train incoming team members.
• Proactively identify, pilot and implement ways to increase efficiency in Technical Support processes; assess results and refine.

What an ideal candidate looks like?

• At least 2+ years of work experience in a customer-facing role such as Customer Support, Account Management, Sales, Corporate Training, etc. 
• Strong problem-solving skills, technical and analytical aptitude with the ability to quickly learn and adopt technical products.
• Ability to understand a software product and its nuances very well.
• Experience managing customer interactions effectively.
• Previous B2B SaaS and enterprise software experience.
• Excellent written and verbal communication skills.
• Ready to work in US Shift in the future when required.

What are we looking for?

Attitude

Skills

• Empathy
• Positive Attitude
• Patience
• Organized
• Process Driven
• Coachable
• Metrics Driven
• Attentive and Listening Skills
• Ability to explain in uncomplicated/ simple language

About Quick Dry Cleaning

We are on a mission to make Dry Cleaners and Laundry business winning in the digital era.

We believe in 

• Helping traditional laundries to come at par with digital businesses: Traditional We help laundry businesses adopt modern technology and deliver the customer experience that today’s digital businesses like Swiggy, OLA and Flipkart are delivering. We feel successful when we hear stories like these.
• Building a large profitable business: We envision building a capital-efficient, large profitable business to achieve our mission of making laundry business win. This means less dependence on investors & more ownership with the team. We are one of the few profitable Indian SaaS startups building value SaaS
• Employee Wellness <> Customer Success: We give as much importance to each team member’s personal & professional success as much as we care about our customer's success. We believe it’s all about balance.

Our impact so far

• 3 Billion garments processed through QDC Dry Cleaning Cloud
• 47 countries
• 1000+ Paid subscribers
• 5000+ Users
• All this could be achieved with a nimble team of 20 from our single office in Noida

Why join QDC?

• Freedom & Responsibility: If you are a person who wants to take up challenging work & push your boundaries with no one monitoring you, then this is the right place for you. There are no hierarchies. No managers to please.
• Holistic Growth: Building a career doesn’t have to be at the cost of missing out on your personal front. We believe that professional success is worth it when the personal goals are nurtured with equal importance. We will support you all in on that journey of yours.
• Transparency: If you ever wanted to know what it’s like to be on an entrepreneurial journey, then working with QDC gives you that opportunity to experience it all first hand.
• Great Environment: We spend more time of our day at work than at home while awake, so it is important that we feel comfortable in our workplace. Our office space is fun and the team is funnier. We never miss out on any opportunity to have fun. We don’t experience Monday blues rather we have Monday excitement.

• Experience in leading a software team and managing software delivery project.
• Strong experience in Python development in a full stack environment is a requirement, including , Flask
• Strong Hands-on with VueJS/Vuex, JavaScript, React, Angular · Experience with SQLAchemy or similar ORM frameworks
• Experience working with mapping APIs (e.g., Google Maps, Mapbox) · Experience using Elasticsearch and docker environment is a plus
• Strong knowledge of SQL, comfortable working with MySQL and/or PostgreSQL databases
• Understands concepts of Data Modeling
• Experience with REST.
• Experience with Git, GitFlow, code review process
• Good understand with basic UI and UX principles
• Must enjoy problem solving and have excellent communication skills

Node JS Developer

Job Description:

• Node JS Developer

  Job Description:

   

  • 1 year development experience in NodeJs(v4 and above)
  • Knowledge in Unit testing frameworks like Mocha
  • Experience in working with any NodeJs web framework(Express or Hapi)
  • Development experience using any persistent store (NoSql or Relational)

   

  • Formal Deliverables
  • Design and development of new and enhance existing applications using Node.JS
  • Collaborate with internal and external team members to ensure projects get delivered as planned
  • Develop Backend services using HapiJs
  • Develop background workers based on cron or rabbitmq messages
  • Support existing and new features via bug fixes, prod support or monitoring scripts
  Unit testing for all the developed modules1 year development experience in NodeJs(v4 and above)

• Knowledge in Unit testing frameworks like Mocha
• Experience in working with any NodeJs web framework(Express or Hapi)
• Development experience using any persistent store (NoSql or Relational)

• Formal Deliverables
• Design and development of new and enhance existing applications using Node.JS
• Collaborate with internal and external team members to ensure projects get delivered as planned
• Develop Backend services using HapiJs
• Develop background workers based on cron or rabbitmq messages
• Support existing and new features via bug fixes, prod support or monitoring scripts

• Job Title:- Backend/DevOps Engineer
• Job Location:- Opp. Sola over bridge, Ahmedabad
• Education:- B.E./ B. Tech./ M.E./ M. Tech/ MCA
• Number of Vacancy:- 03
• 5 Days working
• Notice Period:- Can join less than a month
• Job Timing:- 10am to 7:30pm.

About the Role

Are you a server-side developer with a keen interest in reliable solutions?

Is Python your language?

Do you want a challenging role that goes beyond backend development and includes infrastructure and operations problems?

If you answered yes to all of the above, you should join our fast growing team!

We are looking for 3 experienced Backend/DevOps Engineers who will focus on backend development in Python and will be working on reliability, efficiency and scalability of our systems. As a member of our small team you will have a lot of independence and responsibilities. 

As Backend/DevOps Engineer you will...:-

• Design and maintain systems that are robust, flexible and preformat
• Be responsible for building complex and take high- scale systems
• Prototype new gameplay ideas and concepts
• Develop server tools for game features and live operations
• Be one of three backend engineers on our small and fast moving team
• Work alongside our C++, Android, and iOS developers
• Contribute to ideas and design for new features

To be successful in this role, we'd expect you to…:-

• Have 3+ years of experience in Python development
• Be familiar with common database access patterns
• Have experience with designing systems and monitoring metrics, looking at graphs.
• Have knowledge of AWS, Kubernetes and Docker.
• Be able to work well in a remote development environment.
• Be able to communicate in English at a native speaking and writing level.
• Be responsible to your fellow remote team members.
• Be highly communicative and go out of your way to contribute to the team and help others