Graphic Designer

About LambdaTest

We are the only cloud-based testing platform aimed at bringing the whole testing ecosystem to cloud. Today we have a powerful cloud network of 2000+ real browsers and operating systems that helps testers in cross-browser and cross platform compatibility testing.

On a mission to provide the most powerful, cutting-edge, comprehensive, and secure cloud test platform to empower software testers & developers globally to perform testing intelligently at scale.

We envision an integrated platform where professionals can rely to perform and manage all types of tests without being limited by infrastructure dependency. So people could focus on things that matter the most, i.e. their tests.

We are a dynamic team that works in a fast-paced environment, ambitious to make a huge impact. Aligned with the company’s vision and strategy, the cross-functional teams work closely to build cutting-edge SaaS products that enable software developers & testers globally to perform testing intelligently at scale. Default to transparency, we share stories of our successes, failures, challenges, and interests so that we can learn from and support one another.

Position: Startup and Business Writer Intern

Location: Remote

Role Overview: We are seeking a motivated and detail-oriented Startup and Business Writer Intern to join our team. The ideal candidate will be a student pursuing a BBA in Business and Finance or an MBA, with a strong aptitude for research and report preparation. This role is perfect for someone who has a deep understanding of data analysis, the startup ecosystem, and thrives in a startup culture. Exceptional performance in this role may lead to a pre-placement offer (PPO).

Responsibilities:

• Conduct thorough research on various startup and business-related topics.
• Prepare detailed reports and articles based on research findings.
• Analyze data to extract meaningful insights and trends within the startup ecosystem.
• Stay updated on the latest developments in the startup and business world.
• Collaborate with the team to brainstorm and develop content ideas.
• Assist in creating high-quality, engaging, and informative content for our platform.
• Contribute to the overall growth and success of Infomance by providing valuable insights and suggestions.
• Research and analyze news articles, reports, and data related to the startup ecosystem, business trends, funding activities, and industry developments.
• Write clear, concise, and engaging news articles, blog posts, and other content pieces tailored for our target audience.
• Stay updated on the latest trends and developments in the startup world and incorporate relevant insights into content creation.
• Proofread and edited content to ensure accuracy, coherence, and adherence to style guidelines.
• Monitor and analyze content performance metrics to identify areas for improvement and optimization.

Qualifications:

• Currently enrolled in a BBA or MBA program, or recent graduate with a degree in Business, Journalism, Communications, or related field.
• Excellent writing and editing skills with a strong command of grammar, punctuation, and AP style.
• Ability to conduct thorough research and synthesize complex information into clear, compelling narratives.
• Knowledge of the startup ecosystem, business concepts, and financial terminology.
• Strong attention to detail and a commitment to producing high-quality, error-free content.
• Proficiency in Microsoft Office suite and familiarity with content management systems (CMS) and SEO principles.
• Self-motivated and able to work independently in a remote environment, while also collaborating effectively with team members.
• Excellent time management and organizational skills, with the ability to prioritize tasks and meet deadlines.
• Previous experience in content writing, journalism, or related fields is a plus, but not required.

Qualifications:

• Currently pursuing a BBA in Business and Finance or an MBA.
• Strong research and analytical skills.
• Excellent written and verbal communication skills.
• A deep understanding of data analysis and interpretation.
• Familiarity with the startup ecosystem and startup culture.
• Ability to work independently and meet deadlines.
• Proficiency in using research tools and software.
• Passion for startups, entrepreneurship, and business news.
• Currently enrolled in a BBA or MBA program, or recent graduate with a degree in Business, Journalism, Communications, or a related field.
• Excellent writing and editing skills with a strong command of grammar, punctuation, and AP style.
• Ability to conduct thorough research and synthesize complex information into clear, compelling narratives.
• Knowledge of the startup ecosystem, business concepts, and financial terminology.
• Strong attention to detail and a commitment to producing high-quality, error-free content.
• Proficiency in Microsoft Office suite and familiarity with content management systems (CMS) and SEO principles.
• Self-motivated and able to work independently in a remote environment, while also collaborating effectively with team members.
• Excellent time management and organizational skills, with the ability to prioritize tasks and meet deadlines.
• Previous experience in content writing, journalism, or related fields is a plus, but not required.
• Experience in proofreading and editing content to ensure clarity, coherence, and adherence to style guidelines.
• Familiarity with SEO best practices and the ability to optimize content for search engine visibility and ranking.
• Demonstrated ability to produce well-researched, insightful content that reflects a deep understanding of startup culture, industry trends, and terminology.
• Strong analytical skills and the ability to interpret data and metrics to inform content strategy and decision-making.

• Initiating professional engagement through chat and phone calls  with target and existing customers
• Provide excellent service to customers and address their inquiries or issues promptly.
• Process secure and efficient transactions such as bank verifications, entertainment portals, credit top-up in compliance with the SOPs. 
• Reach out customers to inform them about the latest promotions they can avail of.
• Engage with customers and update them about the latest promotions.

Work Experience

• Experience in taking inbound and outbound calls
• Good technical skills—able to comfortably navigate through smartphone and desktop applications
• Excellent written and spoken English communication skills
• A critical thinker with good analytical skills and attention to detail
• Process secure and efficient transactions such as bank verifications, entertainment portals, credit top-up in compliance with the SOPs. 
• Reach out customers to inform them about the latest promotions they can avail of.
• Flexible and able to work in a fast-paced, team-oriented environment
• Willing to work on-site overseas

• PL ownership: Drive and ensure 100% achievement of the targeted sales numbers of the category. 
• Ensure Profitability by negotiating the best category margins, securing marketing support from brands, and focusing on delivering the budgeted top-line and bottom-line.
• Assortment planning: Ensure we have a competitive catalog compared to other players across brands and sub-categories. 
• Customer Experience: Anticipate and create solutions for customer pain points. Should be able to resolve customer escalation and deliver on the expected NPS for the category. 
• Category marketing: Create weekly, monthly, and quarterly calendars  Have joint marketing plans signed off with partner brands, execute the plan in coordination with the internal team
• Operational efficiency: Work with cross-functional teams like CS, Finance, Sales to ensure a smooth functioning system and to be able to deliver on the required set of parameters measured across each function
• Working with customers and merchandisers and finding new ways of expanding product categories.
• Responsible for demand and supply planning both sides of the business and planning marketing and sales strategies for the category growth.
• Joint Planning with Product / Sales and Marketplace team: Work closely with the marketplace team to ensure sufficient visibility to our products and jointly participate in the marketing events conducted on the platform.

1. 2-7 years of experience in global category roles, preferably digital categories.
2. Hands-on in Sales, Operations, and Category Management.
3. Strong analytical aptitude in problem-solving, multi-tasker, critical thinker, and a tactical executioner with a proven track record of finding solutions to business problems.
4. Good communication skills / Good analytical skills along with sales/marketing knowledge.
5. MBA from reputed colleges would be preferred 
6. Team management experience will be a plus, its cross functional role. 
7. A strategic thinker along with a growth mindset will be a right fit

A wholesome opportunity in a fast-paced environment will enable you to juggle between concepts yet maintain the quality of content, interact, share your ideas, and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Plum (a vertical in Company‍

A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, San Francisco, and Dublin. We have three products in our portfolio: Plum, Empuls, and Compass. Plum works with over 1000 global clients. We help our clients engage and motivate their employees, sales teams, channel partners, or consumers for better business results.

We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. However, we assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.

• Keeping up-to-date with alterations to immigration laws.
• Meeting with prospective and extant clients to gauge which services they require.
• Providing clients with all pertinent documentation.
• Assisting clients with the completion of paperwork, and ensuring that this is submitted on time.
• Verifying the authenticity of paperwork and supporting documents.
• Ensuring that pets undergo medical checkups, and then making appropriate accommodations to ensure that they are transported in a safe and legal manner.
• Helping clients to find appropriate shipping solutions.

Job Description:

• Connect and engage with pre generated leads via outbound calls (approx. 80-100 calls).
• Reach out to new customers and explain to them about benefits of the Services/Product Offered.
• Initiate repeat sales by follow up phone calls from existing customers.
• Develop in-depth knowledge of products and services to make suitable recommendations based on customer needs.
• Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.
• Achieve sales targets by new customer acquisition and ensure growth / revenue from existing customers
• Adhere to quality standards and processes within defined metrics.

Required Skills:

• Good communication skills
• Active listening skills
• Strong convincing skills
• Client handling skills
• Ability to handle stress and rejection in soliciting clients

Desired Skills:

• Prior experience in sales/business development/voice process will be preferred
• Solution oriented with effective problem solving skills
• Knowledge of various online portals will be an added advantage.