Graphic Designer

Job Title: Customer Support Executive

Job Type - Full Time

Location – Indore

Job Summary:

The Customer Support Executive is entrusted with the responsibility of delivering outstanding customer service and support to our clients. This role involves handling customer inquiries, resolving issues, and ensuring overall customer satisfaction through effective communication and problem-solving.

Responsibilities/Duties:

1.   Prompt Customer Response:

·        Respond promptly and professionally to customer inquiries via email and chat, addressing questions related to products, orders, and special orders.

2.   Record Keeping:

·        Maintain accurate records of customer interactions, transactions, comments, and issues to ensure a comprehensive understanding of customer needs.

3.   Product and Service Information:

·        Provide customers with detailed product and service information, troubleshoot issues effectively to ensure customer satisfaction.

4.   Collaboration:

·        Collaborate with other departments to ensure a seamless customer experience, addressing and resolving issues that may require cross-functional coordination.

5.   Order Updates:

·        Communicate with customers through email to provide timely updates on their orders and address any inquiries they may have regarding the status of their purchases.

6.   Issue Resolution:

·        Proactively identify customer issues and provide effective solutions, escalating complex problems to the appropriate departments for resolution.

7.   Team Collaboration:

·        Work closely with the Sales and Support Team to address customer queries related to products, services, and order fulfillment, fostering a collaborative team environment.

8.   Continuous Improvement:

·        Continuously identify opportunities for process improvements within the customer service function, recommending changes to enhance overall efficiency and customer satisfaction.

Qualifications/Requirements:

Education:

·        Graduate/ Post Graduate.

Experience:

·        Minimum 1 year of experience in customer service or a related field, showcasing a proven track record of effectively addressing customer needs.

·        Knowledge of jewelry products is good to have.

Skills:

·        Excellent written communication skills (English) to effectively interact with customers through email and chat.

·        Strong interpersonal skills with the ability to work well in a team, fostering a positive and collaborative work environment.

·        Strong attention to detail, ensuring accuracy in recording customer interactions and addressing inquiries with precision.

·        Ability to learn and adapt quickly to new systems and procedures, staying current with product knowledge and company policies.

What You Will be Doing:

● Develop and maintain software that is scalable, secure, and efficient

● Collaborate with Technical Architects & Business Analysts

● Architect and design software solutions that meet project requirements

● Mentor and train junior developers to improve their skills and knowledge

● Conduct code reviews ensuring the code is maintainable, readable, and efficient

● Research and evaluate new technologies to improve the processes

● Effective communication skills, particularly in documenting and explaining code and technical concepts.

Skills We Are Looking For:

● 5+ years extensive hands-on experience with NodeJS and Typescript

● Strong understanding of RESTful API design and implementation.

● Comfortable with debugging, performance tuning, and optimizing Node.js applications.

● Strong problem-solving abilities and attention to detail.

● Experience with authentication and authorization protocols, such as OAuth, JWT and session management.

● Understanding of security best practices in backend development, including data encryption and vulnerability mitigation.

Bonus Skills

● Experience with server-side frameworks such as Express.js or NestJS.

● Familiarity with cloud platforms (e.g., AWS, Azure, (preferred) Google Cloud) and their services for backend deployment.

● Familiarity with NoSQL databases (Mongo preferred), and the ability to design and optimize database queries.

Why You’ll Love It Here

● Innovative Culture - We believe in pushing boundaries

● Impactful Work - You won’t just write code, you will help build the future

● Collaborative Environment - We believe that everyone has a voice that matters

● Work Life Balance - Our flexible work environment encourages you to have space to

recharge

Job Summary:

We are seeking a skilled and detail-oriented Performance Test Engineer with hands-on experience in Apache JMeter and Micro Focus LoadRunner. The ideal candidate will be responsible for planning, designing, scripting, executing, and analyzing performance tests to ensure applications meet performance requirements and SLAs.

Key Responsibilities:

• Design and develop performance test plans, test scripts, and test scenarios using JMeter and LoadRunner.
• Execute load, stress, endurance, and spike tests on web-based and client-server applications.
• Analyze performance test results and provide recommendations for performance tuning and improvements.
• Work closely with development, QA, and infrastructure teams to identify bottlenecks and performance issues.
• Monitor and collect performance metrics (CPU, memory, throughput, response time, etc.).
• Automate performance test scripts where applicable.
• Prepare detailed test reports and present findings to stakeholders.
• Contribute to capacity planning and forecasting based on performance testing data.
• Maintain and manage performance testing environments and test data.

Required Skills & Experience:

• 3+ years of hands-on experience in performance testing.
• Strong expertise in Apache JMeter and LoadRunner (VuGen scripting, Controller, Analysis).
• Experience with analyzing server logs, monitoring tools (e.g., Dynatrace, AppDynamics, Grafana, etc.).
• Solid understanding of web technologies (HTTP, REST APIs), protocols, and networking concepts.
• Proficient in scripting languages (Java, JavaScript, C, or Python) for test automation.
• Familiarity with CI/CD tools (e.g., Jenkins, Git, Maven) and integrating performance tests into pipelines.
• Good understanding of relational databases and ability to write SQL queries.
• Experience in Agile/Scrum environments.

Preferred Qualifications:

• Certifications in performance testing tools (e.g., Micro Focus LoadRunner Certification).
• Knowledge of cloud platforms (AWS, Azure, GCP) and experience testing cloud-native applications.
• Experience in testing microservices and containerized applications (Docker, Kubernetes).

Soft Skills:

• Strong analytical and problem-solving skills.
• Excellent communication and documentation abilities.
• Ability to work independently and as part of a cross-functional team.

Education:

• Bachelor’s or Master’s degree in Computer Science, Information Technology, or related field.

Description

We are looking for a client-focused and experienced *Sales Executive* for our Mumbai

showroom. The ideal candidate will have prior experience in premium or luxury furniture and

home décor, and a flair for engaging with high-net-worth individuals, architects, and interior

designers. This role involves offering personalised service, understanding client needs, and

ensuring a seamless sales experience.

Responsibilities

* Welcome and assist clients with a warm, service-oriented approach

* Understand client requirements and recommend suitable furniture and décor solutions

* Build and maintain strong relationships with interior designers and architects

* Manage the entire sales process from enquiry to order placement and post-sale support

* Maintain the showroom’s visual standards in line with brand aesthetics

* Record leads, showroom visits, and client interactions in the CRM system

* Meet individual and store-level sales targets

* Coordinate with production, logistics, and CRM teams to ensure timely deliveries and

communication

Requirements

* 2–5 years of experience* in luxury furniture, home décor, lifestyle, or design-related retail

* Excellent communication and interpersonal skills

* Strong understanding of premium clientele and their expectations. Experience in handling

clients from architecture and design backgrounds

* Familiarity with CRM tools, email etiquette, and professional communication

* Available to work on weekends and holidays, as required

----Note: If even after hiring you, we still keep on getting more than 2 bugs in the live app you will be fired immediately --- [Full-Time]

🚀 Join Our Team: Full-Time QA Engineer - Android,IOS,WebAPP 

Company: MemoNeet

MemoNeet, a leading Edtech Startup with over 900K+ downloads for NEET exam preparation about to reach Million Users, is on a mission to empower students through innovative technology. We are seeking a skilled and dedicated full-time QA Engineer with expertise in testing Android, iOS, and WebApp applications. As a QA Engineer, you will play a critical role in ensuring the quality and reliability of our software products. You will be responsible for identifying bugs, creating bug trackers, collaborating with the development team, and driving the testing process.

 This is a fully remote position, offering a base pay of INR 5k +3k performance bonus based on the number of bugs identified. Additionally, monthly incremental base pay and bonus adjustments will be made based on your outstanding performance.

Responsibilities:

- Conduct comprehensive testing of Android, iOS, and WebApp applications to identify bugs, defects, and performance issues.

- Utilize your personal iOS device (iPhone/iPad), MacBook, and Android device for testing purposes.

- Create and maintain a bug tracker using tools like Trello or similar platforms, ensuring all identified issues are properly documented.

- Collaborate closely with the development team, providing detailed bug reports and following up on bug fixes.

- Take ownership of the testing process, driving it forward with precision and attention to detail.

- Perform regression testing to ensure resolved issues do not reappear.

- Provide regular updates on the status of testing activities and contribute to the improvement of overall product quality.

Requirements:

- Possession of an iOS device (iPhone/iPad), a MacBook, and an Android device for comprehensive testing across multiple platforms.

- Proven experience in manual testing of Android, iOS, and WebApp applications, with a strong understanding of QA methodologies and best practices.

- Proficiency in creating and managing bug trackers using tools like Trello or similar platforms.

- Excellent attention to detail and problem-solving skills, with the ability to identify, document, and communicate bugs and defects effectively.

- Self-motivated and able to work independently, taking ownership of the testing process and driving it to completion.

- Strong communication and collaboration skills to effectively work with cross-functional teams and stakeholders.

- Ability to thrive in a remote work environment, maintaining focus and delivering results with minimal supervision.

Payment and Perks:

- Base pay: INR 5k per month.

- Performance-based bonus: Up to INR 3k based on the number of bugs identified.

- Monthly incremental base pay and bonus adjustments based on outstanding performance and contribution.

-Mentorship: Learn from our startup journey, failures, and successes.

- Co-Founding Opportunity: Earn company shares (up to **5%) as a dedicated team member.

- Remote Work: Enjoy flexibility while contributing to our mission.

- Additional Perks: OTT platform subscriptions, course reimbursements, meal pass, festive gifts, and travel allowance.

Join our team and be a part of a company that values quality, innovation, and personal growth. Apply now to embark on an exciting journey as a QA Engineer, where your expertise will contribute to the success of our Android, iOS, and WebApp products

Note: We're looking for committed individuals who treat our company as their own. If you're ready for a long-term journey and want to make a meaningful impact, apply now!

We are seeking a dynamic and results-oriented Business Development Executive with a minimum of 5 years of experience in IT sales to join our team. This role is crucial in driving business growth, establishing and nurturing client relationships, and expanding our footprint in the competitive USA IT market.

Responsibilities:

1. Conduct in-depth research to identify potential clients, industry trends, and market opportunities in the USA IT sector.
2. Develop and implement lead generation strategies, which may include cold calling, targeted email campaigns, networking, and leveraging professional networks.
3. Establish and maintain relationships with C-level executives, IT decision-makers, and key stakeholders to understand their IT needs and challenges.
4. Articulate the value proposition of our IT products and services to potential clients, addressing how our solutions can address their specific business objectives.
5. Create and customize compelling proposals and presentations tailored to clients needs and objectives.
6. Skilfully negotiate terms, pricing, and contracts while ensuring win-win outcomes for both the client and our organization.
7. Identify and collaborate with strategic partners and vendors to enhance our IT product and service offerings and expand our market reach.
8. Meet and exceed revenue and sales targets, driving business growth and market share within the USA IT sector.
9. Gather and provide valuable insights and feedback to shape the development of IT solutions and influence marketing strategies.
10. Maintain accurate records of sales activities, track performance against objectives, and generate regular reports to senior management.
11. Stay updated on emerging IT trends, products, and technologies, and continually enhance product knowledge.

 Qualifications and Skills:

1. Bachelor's degree in business, IT, or any field.
2. A minimum of 5 years of successful business development and IT sales experience in the USA market.
3. Comprehensive understanding of IT products, solutions, and services.
4. Exceptional interpersonal, communication, and negotiation skills.
5. Proven track record in closing complex IT sales deals in a competitive market.
6. Results-driven with a demonstrated passion for IT sales.
7. Strong project management and organizational skills.
8. Proficiency in CRM software and sales analytics.
9. Positive attitude, resilience, and adaptability in a dynamic business environment.

Position

Frontend / UI Developer

Minimum 1 year experience in UI Development (Mobile, Tablet and Web)

Requirements

Highly Proficient in HTML5, CSS, JQuery, JavaScript, React.js and JSON

Experience in designing response interfaces

Experience in Javascript framework like ReactJS (preferred) or AngularJS

Excellent problem solving and communication skills

Graduate in any stream

Job Description

We are looking for a Front-End Web Developer who is motivated to combine the art of design with the art of programming. Responsibilities will include translation of the UI/UX design wireframes to actual code that will produce visual elements of the application. You will work with a cross-functional team to create simple and easy to use interfaces and will also be taking an active role in defining how the application looks.

Salary: As per Industry Standards

Industry: Fintech

Role: UI Developer
Location: Mumbai