Graphic Designer

Full Stack Architect

• Design overall architecture of the web based platform in the space of Analytics and Application Security.
• Maintain quality and ensure responsiveness of applications.
• Collaborate with the rest of the engineering team to design and launch new features.
• Maintain code integrity and organization.
• Experience working with graphic designers and converting designs to visual elements.
• Understanding and implementation of security and data protection.
• Highly experienced with back-end programming languages – Python with Flask
• Proficient experience using JavaScript libraries and frameworks – ReactJS, Redux
• Proficient in Non-SQL DB like Mongo
• Well versed with Cloud Engineering like AWS
• Good Understanding of Containerisation like Docker, Kubernetes
• Application Development experience for both mobile and desktop.
• Experience with cloud message APIs and usage of push notifications.
• Understands Microservices Design.
• Knowledge of code versioning tools like Bitbucket
• Create security and data protection settings
• Build features and applications with a mobile responsive design
• Comfortable working on Design documentation

Work with data scientists and analysts to improve software.

 

Hi,
Job - Opening for the position of .Net Core Developer for one of our premium clients.

Skills: .Net Core , Angular.
Location: Chennai
Experience:3 - 6 years

 

Support at Exotel is different. The goal is not just to deliver help to our customers, but to deliver happiness. It's not the same questions over and over again, and often involves researching/understanding the business side of how companies use our platform to build their communication applications and help accordingly.

Providing time-sensitive help to meet the customer’s needs during each interaction is of utmost importance.

 

Exotel is one of Southeast Asia’s largest cloud telephony companies. Our aim is to change the way enterprises look at customer communication. We build the best in class communication products that power the companies of today and tomorrow. Our technology enables customer communication for our clients such as Uber, Ola, Go-Jek, Redbus, Flipkart, Quikr, Practo,Lazada, Redmart, to name a few.

We are a young company with humble beginnings in 2011 that grew  from a 3 member team to 150+ employees in 2018. Our technology has connected 85 million people, powered 1.2 billion customer calls, powered 3.2 billion voice API calls, 3.2 billion business SMS powered. Read our 2018 growth story https://2018.exotel.com/">here.

 

Customer Happiness is one of our key differentiators. In this role you will be the customer champion for Exotel, thrive to create great customer experience while responding to customer inquiries, resolving their queries and ensure all the agreed SLA’s are met consistently. In this role, you will be working with internal and external stakeholders with high level of ownership on your deliverables with customer first approach.

 

 

• You're empathetic to customers and can easily put yourself in their shoes. You listen and understand well. You’re smart and know that not everyone comes with the same skill sets and help people whether they are technically inclined or not. Your job is to make the customer feel empowered and happy after each interaction.
• You love solving problems and have the ability to provide solutions to technical problems that customers face. You never give up when you don't know the answer right away.
• You have dual qualities of time management, patience and ability to speak to customers with confidence and conviction.
• You write well. You know exactly what word or punctuation to use based on the context.
• As we are an API driven company, you either know how applications are built using APIs or have a keen interest to learn.

 

 

• You want to be an enabler for business success with an appetite for steep learning.
• You enjoy mentoring and coaching teams, take pride in teams success.
• You enjoy solving problems and thrive for excellence

 

• You’ll be our Product Champ in all areas. Providing solutions to different problems of clients by taking help of different internal tools, coordinating with Tech Support (this is one team with whom you’ll be working the most), Network operations, Customer Success, Product and Finance teams.
• You'll work one-on-one with customers, helping them to get the most out of Exotel. You might wing unplanned Skype calls and live screen-shares apart from answering phone calls and responding to emails.
• Ensure that all the related notes/ call comments are properly documented and suitable information is provided to clients.
• Maintain our https://support.exotel.in/support/home" target="_blank">knowledge base site. Write, edit and help create content whenever necessary.
• We work 24*7, considering we now are expanding geographically. We expect you to be comfortable working in rotational shifts (you’ll be working from home during nights and over weekends, though)

Role and Responsibilities

As the Head of Engineering, you will build and interact with the entire engineering team to
solve problems and build the entire learning platform. This will involve working on building
the learning management system, content management systems and to build the online live class platform. This includes building the backend platform and frontend journeys for
customers.
.
Roles and responsibilities:

• Building the product architecture for performance and scalability of the end-to-end
product
• Recruiting, mentoring and training junior developers
• Working in close coordination with the founder to implement various business-related
objectives of the company.
• End to end delivery of new features
• Design, develop and own components of a highly scalable education platform
• Constantly strive to improve software development process and team productivity.
• Lead module development independently
• Working with Product Team/ Sales Team to make both the ends of business meet
• Ensuring best of design processes to ensure better user experience, higher
engagements, and root cause elimination of technical issues.
• Out of many tools and technologies, you must be excellent at Java, MongoDb /
MERN Stack & React Native to build Web Application & Mobile Application for the
organization

Required background, Knowledge, Skills and Abilities

• 5-8 years of experience in building products end-to-end; preferably at least 3 years
with building products from scratch and getting the 0-1 journey
• Tech Stack (Node.js, React Native, React.js, AWS, MongoDB)
• Ability to code and build the product on their own with assistance from junior
developers
• Strong knowledge of Performance optimization
• Strong Object-oriented Programming concepts, data structure and algorithms
• Experience in developing scalable, fault-tolerant, distributed backend services
• Experience with prevalent design patterns and advanced system designing
• Good experiences with databases and Schema design. Knowledge of NoSQL
databases
• Strong Problem-Solving skills and communication skills
• Frugal approach to problem solving and product building process
• B.E/B.Tech/M.Tech Computer Science or related field
Who can Apply:
• Are available for full time in office (Bangalore)
• Have relevant skills and interests

Other Rewards:

• Opportunity to step up and become a leader, to, have full-ownership of the work and
to create impactful global products
• A chance to work alongside the leadership team from Harvard and IIT
• Competitive market-standard compensation

JOB SYNOPSIS

We are looking for an SMO - Manager to manage all Social Media Marketing activities. You will be responsible for managing all SMO activities on all Social Channels to increase leads, traffic & brand awareness.

 

JOB RESPONSIBILITIES

• Responsible for the successful management of digital strategy.
• Developing and implementing strategies for companies’ social media sites focusing on Facebook, Twitter, Instagram, LinkedIn, YouTube etc.
• Knowing what type of content works best on what platform, optimizing content accordingly.
• Create engaging and professional visuals/ content optimized for the platform used and intended audience.
• Blogging, creating social media profiles, and managing regular posts.
• Gain followers, and create a positive image for the company.
• Stay abreast with upcoming social media trends and tools- including attending networking and educational events, reading blogs, and listening to podcasts.
• Analyze and report social media actions and campaigns on a monthly basis for new opportunities.
• Manage and facilitate social media communities by responding to social media posts and developing discussions.
• Perform research on current benchmark trends and audience preferences.
• Monitor trends, activities of main competitors on social media.
• Understanding of Google Analytics or any tool & review their Promotion /performance, bounce rate etc.
• Any Automation Tool Experience [ like Hootsuite]
• Group promotion on various social media channels

 

JOB REQUIREMENTS

• 2-5 years of experience as a social strategist or similar role
• Up-to-date with the latest trends and best practices in SMO
• Developing and implementing social media strategies for the websites
• Managing profiles and pages on social networking sites including Facebook, Twitter, LinkedIn and other community sites.
• Posting content on relevant blogs/forums and seeding content into social applications as and when needed.
• Monitoring and reporting usage statistics and other relevant data.
• Keeping a check on the emerging trends and industry standards in social media.
• Conducting research and recommending new social media platforms and opportunities.
• Increasing the number of fans, followers on social media networks.
• Website analysis using a variety of analytics tools including Google Analytics as well as internal reporting tools
• Excellent Written Skills
• Can Create Videos/ GIF / Social media Captions to understand key challenges faced by Client
• Strong organizational, time management, and analytical skills
• Team player

Purpose of the role:
The role holder will be responsible for the creation and design of various materials for print and digital collateral & to establish creative direction for the company as well as brand guidelines.

Role and responsibilities:

• Study design briefs and determine requirements
• Conceptualize visuals based on requirements
• Prepare rough drafts and present ideas
• Develop illustrations, logos and other designs using software or by hand Work with copywriters and brand leads to produce final design
• Test graphics across various media
• Amend designs after feedback
• Ensure final graphics and layouts are visually appealing and on-brand

Experience and Qualification:

• Proven graphic designing experience of 5 – 7 years
• A strong portfolio of illustrations or other graphics
• Familiarity with design software and technologies (such as InDesign, Illustrator, Dreamweaver, Photoshop)
• A keen eye for aesthetics and details
• Ability to work methodically and meet deadlines

• Part of the core team responsible for powering the various apps and moving parts of the product
• Design, build and own key technology decisions and implementations
• Wear multiple hats - that of an architect, developer, or product owner
• Collaborate with other team members to find optimal solutions and engineering workarounds based on resource/time constraints
• Communicate development status and features to the rest of the team members
• Manage interactions with designers, testers, and other developers

Required Skills :

• 4-6 years of overall software development experience
• 2+ years of development experience with Ruby on Rails
• Experience with support of high-availability, high-performance, customer-facing web applications
• Expert in configuring and deploying multiple rails applications quickly
• Experience with collaborative code development in small agile teams and managing releases (Git, Continuous Integration, Capistrano)
• Experience building internal and external APIs and RESTful web services
• Strong foundation in Database ( SQL / Postgres )
• Experience deploying and managing applications on cloud-based infrastructure (Heroku/AWS)
• Outstanding understanding of software design and architecture

It will be good if you also have:

• Worked in a web startup before and been part of the core development during a high growth phase
• Practical experience with building scalable, high availability, and high-performance systems
• Hands-on background with agile development practices including test-driven development and scrums
• Contributed to open-source projects on Github
• Familiarity with a variety of programming languages and development tools

 

 

• Planning digital marketing campaigns, including web, SEO/SEM, email, social media and display advertising
• Content creation and repurposing for all digital channels
• Maintaining our social media presence across all digital channels
• Measuring and reporting on the performance of all digital marketing campaigns

• Plan and execute all digital marketing, including SEO/SEM, marketing database, email, social media, display advertising campaigns (Branding & Demand Generation) and events
• Design, build and maintain our social media presence
• Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs)
• Identify trends and insights, and optimize spend and performance based on the insights
• Brainstorm new and creative growth strategies
• Plan, execute, and measure experiments and conversion tests
• Collaborate with internal teams to create landing pages and optimize user experience
• Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points
• Instrument conversion points and optimize user funnels
• Collaborate with agencies and other vendor partners
• Evaluate emerging technologies. Provide thought leadership and perspective for adoption where appropriate

• Bachelors/Masters degree in marketing or a related field
• Proven working experience in digital marketing
• Demonstrable experience leading and managing SEO/SEM, marketing database, email, social media and/or display advertising campaigns
• Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform and motivate
• Experience in optimizing landing pages and user funnels
• Experience with A/B and multivariate experiments
• Solid knowledge of website analytics tools (e.g., Google Analytics, NetInsight, Omniture, WebTrends)
• Working knowledge of ad serving tools (e.g., DART, Atlas)
• Experience in setting up and optimizing Google Adwords campaigns
• Working knowledge of HTML, CSS, and JavaScript development and constraints
• Strong analytical skills and data-driven thinking
• Up-to-date with the latest trends and best practices in online marketing and measurement

YOUR RESPONSIBILITIES
• Development and unit testing of web application including front-end (SPA) and back-end (microservices),
maintenance & support of the same
• Provide assistance to Project Managers and Technical Leads in the planning of projects (eg provision of
estimates, risk analysis, requirements analysis, technical options)
• Software Design
• Involvement in full life cycle of projects (including requirement analysis and system design, development
and support if required)
• Support and work collaboratively with teams across areas of design, development, quality assurance and
operations
• Commit your knowledge and experience into team success
• Be prepared to travel (when needed) to work with other offices
• Attend meetings if required to discuss and demonstrate solutions at both technical and business level
• To be a single person responsible for overall technical health and Tech Ownership
• To be a knowledge keeper for product, its architecture, design and implementation details
• Provide overall mentorship, coaching and on-demand trainings to improve and unify development style
REQUIRED SKILLS AND EXPERIENCE
• 7+ years in application development
• Understanding the sense of OOP/OOD/DDD
• Using of OOP and patterns
• ASP.NET MVC experience
• Database experience (MS SQL, MongoDB, ElasticSearch or similar) and ORM technologies (LINQ, EF or similar)
• MSBuild
• Performance optimization
• Security design and implementation
• API design and development including RPC-like / REST
• Distributed message based application design and implementation
• TDD practices
• CI/CD practices
• HTML5/CSS3/JavaScript/TypeScript and AJAX experience
• SPA (Single Page Application) design and implementation (Angular, React, Vue.js or similar)

DESIRABLE SKILLS AND EXPERIENCE
• CQRS and Event Sourcing pattern Experience
• AWS-based development
• Serverless
• Docker
• .Net Core
• MongoDB
• ElasticSearch
• Knockout.js
• Vue.js
• Design and usability skills are a plus
• Multi-tenant application development experience is a huge plus

PERSONAL SKILLS
• Clever personality
• Strong spirit skills set: conflict resistant, self -motivated, result-oriented, responsible, honest, “open”,
courageous

Looking for a product designer for our robotics firm. We manufacture robots. Hardware, software and manufacturing.