Graphic Designer

15+ years in enterprise product development

5+ years in Director/VP-level product leadership

Proven AI/ML product commercialization experience

Expertise in Industry 4.0 (IoT, predictive maintenance, digital twins)

Hands-on experience with AWS/Azure/GCP cloud platforms

Strong architecture experience in microservices ecosystems

Experience implementing MLOps and DevSecOps frameworks

Experience integrating MES, ERP, SCADA, automation platforms

SaaS business model and enterprise software commercialization expertise

Experience leading large engineering/product teams

Key Responsibilities:

• Lead the erection and commissioning of 11 kV and LT distribution lines including overhead and underground works.
• Coordinate with clients (NBPDCL), contractors, site engineers, and consultants for project planning and execution.
• Prepare and validate project documents including Bill of Quantity (BOQ), Joint Measurement Certificates (JMCs), client billing, and handover-takeover (HOTO) reports.
• Implement conversion of bare conductors to Aerial Bundled (AB) cables to reduce AT&C losses.
• Ensure installation and material quality adherence to project drawings and specifications.
• Supervise and train field teams on layout, material handling, safety practices, and execution methodologies.
• Utilize GPS-based techniques to define coordinates for township-level layouts and planning.
• Manage execution under 4 critical schedules of the RDSS scheme:
• Feeder Segregation
• Bifurcation of Long/Lengthy Feeders
• HVDS (High Voltage Distribution System)
• Cabling & Re-conductoring Works

Desired Candidate Profile:

• B.Tech in Electrical Engineering (Mandatory); MBA in Project Leadership Management (Preferred)
• 3.5 – 7 years of experience in EPC/Power Distribution projects, preferably in rural and urban electrification works.
• Proficiency in project documentation, estimation, client coordination, and quality inspections.
• Strong team management and leadership skills with the ability to mentor junior engineers and field staff.
• Knowledge of GPS and basic electrical testing tools (e.g., Megger Testing).
• Familiarity with government-led projects such as IPDS, R-APDRP, RDSS is a plus.

Key Competencies:

• Strategic Planning & Execution
• Quality & Compliance Monitoring
• BOQ & Billing Documentation
• Vendor and Subcontractor Coordination
• Field Supervision and Site Safety
• Client Relationship Management

As a System Administrator at Kyndryl, you’ll solve complex problems and identify potential future issues across the spectrum of platforms and services. You’ll be at the forefront of new technology and modernization, working with some of our biggest clients – which means some of the biggest in the world.

There’s never a typical day as a System Administrator at Kyndryl, because no two projects are alike. You’ll be managing systems data for clients and providing day-to-day solutions and security compliance. You’ll oversee a queue of assignments and work directly with technicians, prioritizing tickets to deliver the best solutions to our clients.

One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. You’ll also get the chance to share your expertise by recommending modernization options, identifying new business opportunities, and cultivating relationships with other teams and stakeholders. Does the work get challenging at times? Yes! But you’ll collaborate with a diverse group of talented people and gain invaluable management and organizational skills, which will come in handy as you move forward in your career.

Key Responsibilities

• Proven experience on the CICS functionality and architecture.
• Provide technical support as needed in the planning, coordination, installation, implementation and testing of releases, upgrades or changes to CICS and related ISV products.
• Capable of installing, upgrading and migrating CICS Transaction Servers.
• Capable of installing, upgrading and supporting IBM & ISV related products such as Compuware Abend-AID, ASG TMON/CICS, Omegamon for CICS, BMC Mainview, Xpediter/CICS, CA ACF2/CICS, CA Intertest and CA SymDump.
• Provide primary on-call support for CICS and associated ISV products.
• Problem determination and resolution within expected timeframe.
• Diagnose CICS system and related product issues and follow up with Root Cause Analysis.
• Participate in Disaster Recovery planning and tests as scheduled.

Your future at Kyndryl

Every position at Kyndryl offers a way forward to grow your career, from Junior System Administrator to Architect. We have opportunities for Cloud Hyperscalers that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Required Technical and Professional Expertise

• 8 to 14 Years of experience in CICS system programming.
• Experience in CICS transaction server and related ISV products.
• Basic knowledge on the following technologies: z/OS, Unix System Services, SMP/E, REXX, Java, VSAM and Third party products
• Capable of Upgrading /Installing and supporting IBM & ISV related Products Proficient in technologies like P2V, V2V and P2P migrations.
• Experience with performance tuning and workload balancing in CICS.
• Familiarity with CICS monitoring tools (Omegamon for CICS, BMC MainView, IBM CICS Performance Analyzer).
• Knowledge of CICS Web Services, MQ integration, and DB2 connectivity.
• Experience with RACF, ACF2, or Top Secret security administration for CICS.

Preferred Technical and Professional Experience

• Process driven management of technical operations and support.
• Excellent verbal and written communication skills.
• The ability to work independently as well as part of a team.
• Excellent troubleshooting and customer service skills.
• The ability to follow a project through to completion and/or to work as part of a larger team to complete the components of a complex project.
• Support for technical consultation and inquiries from the other IT technical teams.
• Develop, document and maintain procedures for system utilities such as backup/restore, performance tuning and configuration of environments.

Main Responsibilities:

• Logging all relevant incident/service request details, allocating categorization and prioritization codes.

• Providing first-line investigation and diagnosis using approved tools, systems and procedures.

• Resolving/fulfilling incidents/service requests that are in scope.

• Technical Escalations - escalating incidents/service requests that cannot be resolved/fulfilled within agreed timescales or are out of Service Desk/1st Line scope, to the next level technical team which may include 3rd Parties or other non-Assurance functions.

• Engaging and arranging external technical and non-technical support where hands and eyes support are required on-site.

• Following-up with external technical and non-technical support organizations including 3rd parties until incident/request resolution/fulfilment.

• Managerial Escalations – escalating incidents/service requests that are at risk of failing or have failed agreed SLAs/OLAs, or that are out of scope, which may include 3rd Parties or internal roles (e.g. Service Manager, Account Manager).

• Keeping customers informed of progress.

• Owning incidents/requests from ticket creation to resolution/fulfilment/closure.

• Closing all resolved/fulfilled incidents/requests and other queries. • Communication with customers – keeping them informed of incident/request progress, notifying them of impending changes or agreed outages, etc.

• Ensure the Configuration Management System (CMS) is maintained/updated.

• Maintain an exceptional level of customer service during any engagements with Customers/3rd Parties/Internal Teams.

• Ensure communication at all times is clear, concise, meaningful, professional and efficient.

• Provide feedback to appropriate Line Manager on how the Service Desk (Tier 1 and Escalation Management) and supporting functions can improve.

• Identify need for Problem Management for reoccurring Incidents/Events.

• Understanding of and familiarity with Customers’ services and solutions.

• Compliance with Service Operations processes (Event Management, Incident Management, Request Fulfilment, Change Management, and Problem Management) and associated metrics (SLAs/OLAs/KPIs/other metrics).

• Actively participate as required in meetings (customer, 3rd party, internal).

• Conducting customer satisfaction call backs/surveys as agreed. • Coach/guide Junior staff and new starters.

• Act as delegate for Senior staff.

• Act as technical escalation gate for Junior staff. • Higher First Line Fix/Right First Time than Junior staff. 

Experience

• 12+ x months experience in Customer Service/Contact Centre/Help Desk/Service Desk role (must).

• 12+ x months in a process driven organization (must).

• Experience working in a multi-cultural/international environment (desirable).

• Experience in fault diagnosis/troubleshooting and fulfilling requests (must).

Position: Tele caller-Lead Generation-IT sales

Qualification : Graduate ( Excellent Communication Skills )

Experience: 1 Years

Location: Bavdhan Pune, work from office

Shift time-1 pm to 10 pm

Prefer Immediate joiners

Job Description:-

• Strong communication abilities

• The capacity to adjust to challenging circumstances

• Having a firm understanding of the IT products or services the business provides

• Calling on Given Data.

• Lead generation through Cold Calling

•Cold call potential clients in different geographies

• Have outstanding written and spoken English and experienced in writing business letters for the organization, technical documentation including manuals.
• Responsible for a full range of activities which ensure the operational effectiveness and excellence of the business unit.
• Ability to Review, analyze, and create detailed documentation of business systems and user needs, including workflow and steps required to develop or modify computer programs.
• Have the ability to Design & develop new process & provide expert advice on and/or assist in implementing new processes.
• Have vast experience in proofing and editing.
• Excellent computer skills and expertise in using Microsoft Office tools.
• Have excellent research skill and can use Internet research tools in an efficient way
• Have good Knowledge and experience in SEO techniques.
• Comfortable and ease with using popular web technologies.
• Work with multiple Business Departments and IT teams to capture requirements and help designing and implementing the solution
• Ability to communicate effectively both over the phone and in person & Strong research skills developed through work experience and course work.

What you need to have: