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About jhana
jhana is an early-stage, seed-funded startup that builds intelligent practice tools for the law across research, drafting, and document management. At jhana.ai, we are transforming the legal industry with India’s first AI-driven Paralegal. Our product delivers critical legal insights through advanced AI, producing outputs like redlines, memos, and risk assessments to streamline workflows for legal teams. Recognized as the Best Legal Tech Startup in Asia and Oceania by ALITA, we are on a mission to empower professionals with technology that drives efficiency and excellence.
Job Description:
jhana is looking for an Sr. Account Manager with background in law to drive growth, optimize business & sales processes, and manage high-value client relationships. This role is ideal for legal professionals with business acumen who seek opportunities in a high-growth, client-focused environment. The candidate must be comfortable working in a dynamic, tech-driven space and be willing to travel for client meetings and industry events.
Responsibilities
Here’s a more refined, sharper version that further streamlines the language and elevates the impact of each point:
- Sales & Business Development: Define and refine scalable sales processes, drive lead generation, and manage the entire sales cycle to closure.
- Client Relationship & Strategic Engagement – Manage key client relationships as a trusted advisor, ensuring high retention and satisfaction, and representing the company at client meetings, industry events, and conferences.
- Pipeline Management & Conversion Optimization – Build and manage a structured sales pipeline, enhancing lead-to-deal conversion and ensuring predictable, sustained revenue growth.
- Proactive Sales Strategy & Execution – Drive business development by proactively sourcing and closing new opportunities, setting the standard as a top-performing salesperson with a hunter mentality.
- Consultative Selling & Client Partnership – Leverage a consultative approach to tailor solutions to client needs, fostering strong relationships through impactful presentations, demos, and negotiations.
- Market & Competitive Intelligence – Stay ahead of industry trends, competitor activities, and client needs to refine sales strategies, shape product positioning, and drive a competitive edge.
- Cross-functional Collaboration & Data-Driven Reporting – Partner with Marketing, Product, and Customer Success teams to align efforts with company goals, while leveraging CRM systems to track sales performance, forecast accurately, and adjust strategies based on data insights.
- Leadership in Team Development - Mentoring junior team members, spearhead cross-functional projects with product, marketing, and customer success teams to ensure unified client engagement and retention strategies, and actively participate in strategic discussions by offering insights on process enhancements, client feedback, and sales tactics to drive company growth.
- Client Engagement & Travel: Represent jhana at client meetings, conferences, and industry events, involving regular travel as well as virtual interactions.
Skills & Experience
- Education: Bachelor’s degree in Law, Business, or a related field. Advanced degrees (JD, MBA) preferred.
- Legal Industry Experience: 5+ years (Senior Account Manager) in a top-tier law firm or legal chamber with a strong grasp of legal processes and industry challenges is mandatory.
- Leadership & Collaboration : Demonstrated ability to mentor and coach junior colleagues, share best practices, and drive collaborative initiatives across departments. Comfort taking ownership of new projects, providing strategic input, and setting a high bar for performance.
- Consultative Sales & Relationship Building: Adept at identifying client needs and crafting tailored solutions. Track record of consistently meeting or exceeding sales goals, maintaining client satisfaction, and establishing long-term partnerships.
- Strategic and Data-Driven Mindset: Experience developing or optimizing sales strategies based on market trends and client feedback.
- Sales & Business Development Expertise: Proven background in Law, sales, account management, or business development, ideally in the legal tech or SaaS sector (preferred).
- Process Development & Leadership: Experience in designing and implementing scalable sales strategies. Ability to mentor and lead teams effectively.
- Tech & Data Proficiency: Proficiency in CRM platforms (e.g., Salesforce, HubSpot), data analytics, and sales tracking tools (preferred).
- Communication & Negotiation: Exceptional verbal and written communication skills with the ability to articulate complex concepts clearly.
Additional Requirements
- Willingness to travel frequently for client meetings and events.
- Strong adaptability to a fast-paced, evolving startup environment.
- Tech-savvy with a keen interest in legal innovation and AI-driven solutions.
What We Offer
- Best-in class salary, benefits and performance-based incentives.
- High-impact role with growth opportunities to build and scale the sales function.
- A dynamic, inclusive, and mission-driven work environment.
RESPONSIBILITIES:
Lead and grow a world-class Ad Engineering team through mentorship and guidance and career development
Lead partnerships with Product Engineering, define interfaces with 3rd party direct integrators, and Data Engineering teams to find the optimal way to scale the Ad Platform
Collaborate with other Engineering and Product teams to ensure high degree of alignment, ruthless prioritization, timely releases of features in support of critical company initiatives
Constantly strive to improve the efficiency of our existing systems while pursuing transformative technologies that impacts the Platform’s performance
Work closely with Recruiting to expand the team, including sourcing candidates,
interviewing candidates, participating in conferences/events and on-boarding new employees
Develop and drive long-term strategies around utilizing ecosystem, including the Ads system as/when relevant
REQUIREMENTS:
Bachelor’s degree in Computer Science, Electrical Engineering or a related field
4+ years experience leading and managing teams within an engineering organization
2+ years leading and managing Ad Systems
Superb communication and interpersonal skills
Excellent presentation skills
Mandatory Skills - WebDriver.io , Selenium, Appium, Cucumber
For QA automation, we need candidates who have worked on UI automation -
webdriver.io , Java/Javascript, Cucumber and For API - Karate Framework , Cucumber , Java/JS , rest assured
Responsibilities:
We are seeking a talented QA automation engineer to design testing procedures for our software applications. In this role, will be responsible for analyzing the functionality of applications and designing automated tests to validate their performance. You will also be required to identify bugs, install databases, and collaborate with the software design team.
To ensure success as a QA automation engineer, you should have advanced programming skills, a keen eye for detail, and excellent project management skills. A skilled QA automation engineer can design and write efficient test procedures for every software application.
Responsibilities:
- Meeting with the software design team to discuss verification protocols.
- Identifying software application weaknesses and target areas.
- Sketching out ideas for automated software test procedures.
- Reviewing software bug reports and highlighting problem areas.
- Writing automation scripts and implementing software applications.
- Designing and installing software databases.
- Troubleshooting automation software and finalizing system procedures.
- Identifying quality issues and creating test reports.
- Collaborating with the design team to solve application faults.
Requirements:
- Bachelor’s degree in computer science, software engineering, or a similar field.
- Previous experience working as a QA automation engineer.
- Advanced programming skills including automation systems and databases.
- Familiarity with programming script languages including Java
- Excellent analytical skills.
- Detailed knowledge of application functions, bug fixing, and testing protocols.
- Good written and verbal communication skills.
- Strong attention to detail.
- Good project management skills.
• Knowledge of testing/QA methodologies and processes
• Experience in testing API and DB testing is must.
• Testing experience with Test Management Tools
• Experience on defect management tools like JIRA, HP Quality Centre or any other tool
• Execute test plans and report defects to development team. Verify fixes from development.
• Flexible to learn and explore new tech stack for framework development
• Experience with load / stress / performance testing and tools - Nice to have
• OOPs concept, Java, Rest API or other scripting languages
• DB and linux
• Excellent logical, analytical and troubleshooting skills
Requirements
- Motivate team to promote/sell professional courses like Data Science, Block chain, PMP, AI/ML, Six Sigma, SCRUM etc
- Leaders who have catered in U.S, Canada, Malaysia, Singapore and UAE that too into education industry will be highly preferred
- Building highly optimized team through successful employee engagement and retention, addition to that, also taking care of the growth, development, and goal achievement
- Optimizing revenue of the organization by meeting weekly/monthly/quarterly targets
- Leader will be responsible to work on customer success for client retention and satisfaction.
- Setting of targets for the team to ensure they achieve team goals.
- Identification & resolution of day-to-day operational challenges
- Allocate work to team & coordinates resources to meet short-term/long term goals
- Use of effective tact and diplomacy to exchange information and handle sensitive issues within the team
- Conduct daily/weekly hurdles to monitor/motivate team
- Maintaining strong connection/relation with the team to ensure smooth operation
- Assign work to team members based on their skills, development needs and availability
- Training team member to ensure every recourse/team member is tuned to perform best tasks as per individual capability and skills.
- Handle escalation of the client to provide customer success
- Remains up-to-date on the current trends and issues in customer education, and is familiar with competency frameworks and curriculum development
Excellent communication skills, and able to communicate with clients across the world.
-Generate Business from Online Bidding Portals (Upwork / GURU / PPH) and from other websites.
-Identify, create and pursue new business opportunities and clients.
-Should be flexible with working hours when required.
-Achieving business targets.
-To be involved in Pre-Bids, Follow-ups, Competition Analysis.
-Propose project budgeting to the client.
-Creating and follow-ups on leads and inquiries.
-Ensuring correspondence between clients and the customers
-Market Research
-Willing to work in Business Development/Sales
-Confident and smart personality









