Fusion Technical Consultant (OIC)

Roles & Responsibilities

• Design and build ontologies (knowledge models) that organize Dell's business information in a structured way.
• Connect data from different systems so that all information is consistent and easy to understand.
• Create relationships between products, customers, services, and other business data to improve search and AI capabilities.
• Work closely with business teams to understand their requirements and convert them into structured knowledge models.
• Ensure data is organized according to industry standards such as RDF, OWL, and SPARQL.
• Improve enterprise search, analytics, and AI-driven applications by maintaining accurate knowledge structures.
• Collaborate with developers, data engineers, AI teams, and business stakeholders on knowledge management projects.
• Manage and update ontologies as new products, services, and business information are introduced.
• Support knowledge graph and metadata initiatives to improve data quality and consistency.
• Use graph databases and ontology management tools (where applicable) to maintain semantic data models.

Ideal Candidate

• Strong Ontologist Profile with deep semantic (RDF) ontology experience in complex enterprise environments
• Mandatory (Experience 1) – Must have 7+ years of total experience, with 5+ years in semantic (RDF) ontology building/structuring for a complex/large enterprises
• Mandatory (Experience 2) – Must have a strong understanding of content and information management, data structures, and semantic metadata extraction
• Mandatory (Tech skill 1) – Must have strong experience with graph databases, taxonomies, and NLP strategies for optimization
• Mandatory (Tech skill 2) – Must have strong working experience of ontology/TOMS tools such as PoolParty (Semantic Web), TopQuadrant EDG, or GraphDB (Ontotext)
• Mandatory (Tech skill 3) – Must be familiar with W3C industry standards, including SPARQL and OWL.
• Mandatory (Communication) – Must be fluent in English, with strong stakeholder management skills to operate across a complex, multi-team environment.many stakeholders.
• Mandatory (Note) – Must be available to work during US time zones for at least 4 hours per day
• Preferred (Education) – Must have a degree in Computer Science or Library Science, preferably with a minor / concentration / certificate in Information Management or Library Automation
• Preferred (Tech skill 3) – Understanding of content development and search/retrieval tools.

We’re Hiring: Domestic Recruiter (Freshers Welcome!)

Are you passionate about HR and recruitment? Looking to start your career in talent acquisition? This opportunity is for you!

Position: Domestic Recruiter

 Location: Hyderabad

 Experience: Freshers / Entry-level

 Roles & Responsibilities:

Sourcing and screening candidates for domestic requirements

Posting jobs on portals and social media platforms

Coordinating interviews with candidates and hiring managers

Maintaining candidate databases and reports

End-to-end recruitment support

 Requirements:

Any graduate (MBA HR preferred)

Good communication skills

Basic knowledge of recruitment process

Willingness to learn and grow in HR domain

• 1-2 years experience - Manage MySQL on Linux/Windows environments (preferably Percona/MySQL Community/MySQL Enterprise).
• Perform routine maintenance including patching and schema management.
• Prior experience in query optimization, indexing strategies, and slow query analysis is a plus
• Strong Communication Skills

JOB DETAILS:

* Job Title: Regional Sales Manager (USA)

* Industry: SAAS Industry

* Salary: Best in Industry

* Experience: 5 -10 years

* Location: USA

* Work Mode: WFH

* Working Day: 5

Required Skills: Data Analysis, Analytical thinking, Proficiency in CRM tools, Cross functional collaboration, Problem Solving & Decision Making

Criteria:

Need Native USA candidates ONLY.

Candidate must be from a B2B SaaS / Hospitality Tech (Hotel Tech) background.

Candidate must have 5–10 years of relevant sales experience in SaaS or hospitality technology.

Candidate must have strong team management experience, handling BDMs and Telesales teams.

Candidate must have proven ownership of regional revenue targets, pipeline management, and MRR growth.

Candidate must have strong knowledge of the USA hospitality market and enterprise hotel sales.

Candidate should be proficient in English (mandatory).

Candidate should be open to frequent travel across regions.

Candidate must be good with numbers, including revenue analysis, forecasting, pipeline metrics, and target tracking

Candidate must have hands-on experience with CRM tools; HubSpot experience is strongly preferred.

Description

About the Role:-

We are seeking a high-performing Regional Sales Manager (RSM) to lead and scale our sales operations in USA.

This role is responsible for driving revenue growth, expanding market presence, managing sales teams, and ensuring customer success within the hospitality sector.

Key Responsibilities:-

1. Sales Leadership & Team Management

• Lead and manage BDMs and Telesales teams
• Ensure achievement of 100%+ monthly and quarterly targets
• Conduct weekly coaching, reviews, and performance tracking
• Oversee hiring, onboarding, and training
• Ensure 100% CRM (HubSpot) compliance

2. Revenue & Target Achievement

• Deliver regional targets across new properties, licenses, and LTV
• Drive growth in ARPA and MRR
• Maintain a 3× healthy sales pipeline

3. Customer Retention & Account Growth

• Minimize churn and maximize customer satisfaction
• Build strong relationships with hotel owners, GMs, and key decision-makers
• Collaborate with Implementation & Support teams for seamless onboarding

4. Market Expansion & Enterprise Sales

• Expand YCS presence across key regions in USA.
• Close enterprise and multi-property hotel group deals (5+ properties)
• Build partnerships with hotel associations and tourism bodies
• Lead events, webinars, and roadshows

5. Internal Collaboration & Operations

• Provide accurate weekly and monthly sales forecasts
• Share market insights with Product, Marketing, and Support teams
• Ensure timely reporting and compliance with internal processes.

Key Competencies:-

• Sales Leadership & Team Management – Ability to lead, coach, and drive a high-performing sales team to exceed targets.
• Strategic Pipeline & Revenue Execution-– Strong skills in pipeline management, forecasting, and delivering consistent revenue growth.
• SaaS & Hospitality Market Expertise - Deep understanding of SaaS sales and the USA a hospitality ecosystem.
• Enterprise Sales & Negotiation – Proven capability to close multi-property deals and handle complex negotiations
• Customer Retention & Relationship Management– Strong focus on reducing churn and building long-term partnerships with key decision-makers.

Key Requirements:-

• 5–10 years of experience in SaaS, B2B, or Hospitality Tech sales
• Proven experience in managing sales teams and exceeding targets
• Strong understanding of the USA hospitality market
• Excellent communication and negotiation skills
• Hands-on experience with CRM tools (HubSpot preferred)
• Willingness to travel across regions as required

Strong Customer Success Manager / Implementation Manager / Post-Sales Delivery (B2B SaaS – US Customers) Profiles

Mandatory (Experience 1): Must have 3+ years of experience in Customer Success roles within B2B SaaS companies, primarily working with US-based customers.

Mandatory (Experience 2): Must have experience owning end-to-end customer onboarding and implementations, including requirement discovery, onboarding execution, go-live ownership, and early adoption success

Mandatory (Experience 3): Must have strong project management and customer communication skills, owning onboarding timelines, running regular customer check-ins, managing CXO-level stakeholders, and proactively flagging risks or blockers.

Mandatory (Experience 4): Must have worked in post-sales, non-quota-carrying roles focused on customer success, retention, and long-term relationship management (upsell is not mandatory)

Mandatory (Experience 5): Must have a conceptual understanding of SaaS products and APIs, with the ability to understand workflows, follow integration issues, and coordinate effectively with technical teams (hands-on coding not required).

Mandatory (Note): Must be willing to work in US time zones (approx. 4:30 AM IST onwards, Mon–Fri).

Mandatory (Company): B2B SaaS (Technical complex)

JD-

Client relations managers -establish, develop, and nurture lasting relationships with customers

Making sure all the leads of the clients after placing orders are met.

➢ Ensuring your existing clients are satisfied through after-sales service.

➢ Always ask them for true feedback.

➢ Servicing the client after receiving the order till the time of collection

of payment.

➢ Resolve the queries and questions of all the clients.

➢ Give or support the participants/clients about company products or

services.

➢ Acting as a point of contact for complaints and escalating issues to

the concern.

Department: International Tele Sales

Target Markets: US, Canada, Australia

About the Role:

We are looking for dynamic and persuasive professionals to join our International Sales team as VIP Product Counsellors. This role involves connecting with international clients, understanding their requirements, and offering them tailored solutions for our premium products/services.

Key Responsibilities:

• Engage with potential customers from international markets (US/Canada/Australia) via phone calls.
• Explain product features and benefits in a clear and compelling manner.
• Build strong customer relationships to ensure high conversion rates.
• Follow up on leads and close sales effectively.
• Maintain accurate records of interactions and transactions in the CRM system.
• Adhere to company policies and deliver excellent customer service.

Requirements:

• Gender: Male candidates only (as per role requirement).
• Excellent communication skills in English.
• Prior experience in international sales or BPO voice process preferred.
• Willingness to work in night shifts.
• Goal-oriented with a customer-first mindset.
• Quick learner with a positive attitude.

About Company: 

Espressif Systems (688018) is a public multinational, fabless semiconductor company established in 2008, with headquarters in Shanghai and offices in Greater China, India, and Europe. We have a passionate team of engineers and scientists from all over the world, focused on developing cutting-edge Wi-Fi and Bluetooth, low-power IoT solutions. We have created the popular ESP8266 and ESP32 series of chips, modules, and development boards. By leveraging wireless computing, we provide green, versatile, and cost-effective chipsets. We have always been committed to offering IoT solutions that are secure, robust, and power-efficient. By open-sourcing our technology, we aim to enable developers to use Espressif’s technology globally and build smart connected devices. In July 2019, Espressif made its Initial Public Offering on the Sci-Tech Innovation Board (STAR) of the Shanghai Stock Exchange (SSE). 

Espressif has a technology centre in Pune. The focus is on embedded software engineering and IoT solutions for our growing customers.

About Role: 

https://rainmaker.espressif.com/">ESP RainMaker provides a complete solution to makers to develop connected devices with ease. It also focuses on solving a major challenge about how the quality of connected devices can be improved. It constitutes device-side SDK, mobile apps and a cloud application. This role requires product engineering for the web UI for the RainMaker cloud.

Minimum Qualification: 

• BE/B.Tech in Computer Science with 5 to 10 years of experience
• Strong Computer Science Fundamentals

• Excellent understanding of UX and design sensibilities

• Design, develop, and test UI for web applications
• Experience with one or more of these: React, Redux, Webpack, ES6, Async JS Communication, WebSockets
• Strong debugging and troubleshooting skills
  
  

Desired Qualification:

• Significant experience with JavaScript, React and Redux.
• Experience in consumption of cloud services and REST interfaces (implementation experience would be added advantage)
• Experience with CSS pre-processors like LESS or SASS
• Expertise with cross-browser, cross-platform, and responsive design
• Solid understanding of user interactions required for Single-Page Applications
• Experience with modern browser technologies

Responsibilities: 

• Designing and developing User Interface for web applications
• Write code based in HTML, CSS, JavaScript and ReactJS
• Accurately translate user and business needs into functional, secure and efficient frontend design and code
• Experience and desire to take product/feature ownership from delivery and customer support perspective
• Collaborate with backend and quality engineers to spec, write, test, and deploy code that integrates with data streams and API endpoints
• Utilise responsive design techniques and ensure cross-browser compatibility
• Perform code reviews and improve/ensure the quality of product

What to expect from our interview process

• The first step is to email your resume or apply to the relevant open position, along with a sample of something you have worked on such as a public GitHub repo or side project etc.
• Next, post shortlisting your profile recruiter will get in touch with you via a mechanism that works for you e.g. via email, phone. This will be a short chat to learn more about your background and interests, to share more about the job and Espressif, and to answer any initial questions you have.
• Successful candidates will then be invited for 2 to 3 rounds of the technical interview as per the previous round feedback.
• Finally, Successful candidates will have an interview with HR.

What you offer us

• Ability to provide technical solutions, support that fosters collaboration and innovation.
• Ability to balance a variety of technical needs and priorities according to Espressif’s growing needs.

What we offer

• An open-minded, collaboration culture of enthusiastic technologist.
• Competitive salary
• 100% company paid medical/dental/vision/life coverage
• Frequent training by experienced colleagues and chances to take international trips, attend exhibitions, technical meetups and seminars.