Functional consultant

Job Title: Technical Customer Success Manager

Location: Hybrid

Experience: 2-3 Years

Education: B.Tech (or equivalent technical degree)

About the Role:

We are looking for a Technical Customer Success Manager who can combine strong technical expertise with excellent relationship-building skills. The ideal candidate will ensure our customers achieve maximum value from our solutions, reduce churn, and identify opportunities for expansion. You'll work closely with both customers and internal teams to deliver seamless onboarding, provide technical guidance, and drive long-term customer success.

Key Responsibilities:

• Serve as the primary technical point of contact for assigned customers.

• Drive smooth onboarding and product implementation for new clients.

• Understand customer requirements and map them effectively to product features.

• Provide technical support and troubleshooting while ensuring quick resolution of issues.

• Build and maintain strong, trust-based relationships with customer stakeholders.

• Conduct regular health checks and business reviews to ensure customer satisfaction.

• Work closely with Product and Engineering teams to convey customer feedback.

• Proactively identify upsell/cross-sell opportunities and collaborate with sales teams.

• Monitor customer adoption, usage, and engagement metrics to ensure long-term retention.

• Create and share documentation, FAQs, and best practices to enable customers.

Required Qualifications & Skills:

• B.Tech (Engineering) graduate with 2-3 years of experience in Customer Success / Technical Support / Pre-Sales / Implementation.

• Strong technical acumen with the ability to understand software products, APIs, integrations, and workflows.

• Excellent problem-solving and troubleshooting skills.

• Outstanding communication and relationship-building abilities.

• Ability to manage multiple customer accounts simultaneously with attention to detail.

• Familiarity with Customer Success tools (e.g., HubSpot, Gainsight, Salesforce, or similar) is a plus.

• Proactive mindset with a focus on delivering customer outcomes and reducing churn.

What We Offer:

• Opportunity to work in a fast-growing, customer-centric company.

• Exposure to both technical and customer-facing responsibilities.

• Collaborative work environment with growth opportunities.

• Competitive salary and performance-based incentives.

Looking for MS Dynamics AX Technical Consultant, who can join in 10-15 Days

Hybrid Mode- Bangalore/Hyderabad

1. 6 years of relevant ERP experience with a strong understanding of Microsoft Dynamics AX (in addition to degree or years of previous experience), preferably with a Dynamics AX certification

2. Design, develop, and customize solutions within Microsoft Dynamics AX 2012.

3. Implement AX customizations using X++, MorphX, and SSRS reports.

4. Data Migration: Experience in data migration using DIXF and other data tools

Requires 9 hours

-Work from Office( Balewadi High Street) Involved

Day-to-day responsibilities include:

1. Research and post on a LinkedIn community we are building

2. Conduct market research into social media trends, influencers, ETC

3. Explore AI tools & SaaS tools that can automate and scale current efforts

4. Come up with creative strategies to improve engagement/impressions

5. Research on competitors' outreach strategies.

Position Summary

The Java Software Developer designs and develops computer applications using the Java programming language. Managing small-to-large scale projects, with respect to business impact, throughout the development life cycle. In this role, you can expect to leverage your 5+ years of Java engineering skills and knowledge to develop, test, and release features assigned to you and the Software Development team. You will be challenged daily to solve problems, expand your knowledge of the existing platform, and the technologies that can be used to continuously improve it.

Essential Functions

• Owns assigned projects throughout the development life cycle, from design through quality testing. Develops high quality code that delivers desired functionality using the technology selected for the project.
• Utilizes techniques including pair programming to ensure code quality. Additionally, maintains code quality through best practices, unit testing, and code quality automation.
• Supports continuous integration process.
• Collaborates closely with team members to determine best practices and client requirements for software.
• Develops intuitive software that meets and exceeds the needs of the company.
• Professionally maintains all software and provides regular updates that address client and/or company concerns.
• Analyzes and tests programs and products before formal launch. Addresses and troubleshoots coding problems quickly and efficiently to ensure a productive workplace.
• Ensures software security by developing programs to actively monitor the sharing of private information.
• Actively seeks ways to improve business software processes and interactions.
• When needed, provides valuable coaching and training for team members to ensure all employees are confident in the use of software applications.
• Regularly modifies software to fix errors, adapt to new hardware, improve overall performance, and/or upgrade interfaces.
• Directs system testing and validation procedures. Provides software programming and documentation development.
• Provides project proposals and project status updates to clients and departments, as needed. Prepares recommendations and project plans for the installation of new systems or modifications of an existing system.
• Works closely with clients and departments to resolve technical issues - including (but not limited to) software system design and maintenance.
• Regularly participates in an agile delivery process by helping size stories. Owns, researches, and recommends new solutions.

Skills and Abilities

• Excellent problem-solving skills and technical aptitude to solve complex issues.
• Proven ability to manage multiple high-priority projects.
• Excellent communication skills, both written and verbal.
• Ability to quickly adapt to a changing environment.
• Skilled in object-oriented (OO) design and design pattern.
• Skilled with Java 8 features, such as lambdas and streams.
• Demonstrated knowledge of API design standards, patterns, and best practices (especially Swagger and OpenAPI 3.0, REST, SOAP, MQ, JSON, Microservices etc.).
• Expert understanding of Spring Framework, Spring MVC REST, ORM/Hibernate and JDBC. As well as Hibernate/JPA and Object-relational mapping, including performance considerations.
• Experienced with RDBM systems: MYSQL Server, Oracle.
• Strong understanding of relational databases and writing SQL queries.
• Familiarity with the following front-end technologies: HTML, Javascript, CSS, Angular, Git, SQL, Maven

Experience

• Experience as a Java Developer, Java Engineer, or similar role required (i.e., Spring Framework / Spring boot and J2EE development required).
• Experience designing and developing REST API / web applications.
• Experience working with Agile methodologies (Scrum) and cross-functional teams (Product Owners, Scrum Masters, Developers, Designers, Business Analysts) a major plus.
• Advanced knowledge and experience in Cloud/SAAS integration, a plus.

Education

• Bachelor’s degree in computer science or a related field of study or equivalent level of education and experience.

PRIMARY RESPONSIBILITIES :-

• Should have develop professional applications in PHP using CodeIgniter.
• Additional advantage if worked on frameworks like Laravel and Zend
• Extensive knowledge with JavaScript, jQuery or Angular
• Advance Level SQL knowledge
• Additional advantage if familiar with Server Configuration and Monitoring
• Should have working on Git Repository
• Candidate should have exceptionally good debugging skills.
• Clear about Object Oriented Programming Concepts.

SECONDARY RESPONSIBILITIES :-

• Ability to work independently and take ownership of the project.
• Should be capable to work in a team.
• Must have strong communication skills.
• Should be enthusiasts and able to take challenge.

CarWale Job Opportunity |Manager (BFSI-Digital Sales) |Enterprise Solutions (Vashi -Navi Mumbai)

Job Title : Manager( BFSI-Digital Sales )

Department - Enterprise Solutions

About CarWale    

CarWale is India’s largest and most preferred auto destination. We have been assisting buyers to make an informed buying decision through our website and mobile app. Over the last 14 years, our only aim has been to make car buying simple for our consumers. Today we serve over 20 million unique visitors every month, and at least one third of the country’s car buyers go through http://Carwale.com">Carwale.com at some point during their pre purchase research.   

Before you sign up with us, we would love to tell you more about the team you are going to be part of and believe, it will help you take the right decision.

About Enterprise Solutions:

Enterprise Solutions is the core solutions team within the company that interfaces with the largest advertising clients and devises customized marketing and technology solutions to suit their needs.

About the Role :

- To own the revenue delivery and long-term client relationship development for key advertisers on CarWale specifically for BFSI sector.

- Ability to develop appropriate media solutions based on the client's brief.

- Excellent communication and presentation skills

- Analytical and creative (business result-oriented kind of creative) bent of mind

- Proven ability to meet and exceed difficult sales targets

- Good knowledge of digital media and the media eco-system (agencies, clients, publishers)