Full time Influencer marketing executive

Job Description for Customer Support (Voice Process)

Job Profile: Voice Process – Customer Support

Location: Work from Home (WFH)

Job Mode: Contract (3 Months)

Salary: CTC ₹23,000 per month; In-hand ₹18,000 per month.

Notice Period: Immediate Joiners Preferred

Job Responsibilities:

• Handle inbound and outbound customer queries.
• Communicate effectively in both English and Hindi.
• Provide high-quality customer service, ensuring timely resolution of customer issues.
• Maintain a professional demeanour and document all customer interactions as required.
• Strive to ensure customer satisfaction and efficient complaint management.
• Adhere to company policies, 24/7 shift schedules, and quality standards.

Eligibility Criteria:

• Graduation is mandatory for freshers. However, experienced candidates may apply even if they have not completed their graduation.
• Minimum 1 year of experience in customer support (voice process).
• Submission of experience letter, relieving letter, and last payslips is mandatory for verification
• Only candidates with relevant customer support experience will be considered.
• Comfortable working 24/7 rotational shifts (6 days working, 1-day rotational week off).
• Proficiency in English and Hindi is mandatory.

Technical Arrangements Needed:

• Must have a laptop or desktop with Windows 10, minimum 8GB RAM, and i5 processor.
• Stable WiFi connection and USB headset required.

What You’ll Do:

As a Data Scientist, you will work closely across DeepIntent Analytics teams located in New York City, India, and Bosnia. The role will support internal and external business partners in defining patient and provider audiences, and generating analyses and insights related to measurement of campaign outcomes, Rx, patient journey, and supporting evolution of DeepIntent product suite. Activities in this position include creating and scoring audiences, reading campaign results, analyzing medical claims, clinical, demographic and clickstream data, performing analysis and creating actionable insights, summarizing, and presenting results and recommended actions to internal stakeholders and external clients, as needed.

• Explore ways to to create better audiences 
• Analyze medical claims, clinical, demographic and clickstream data to produce and present actionable insights 
• Explore ways of using inference, statistical, machine learning techniques to improve the performance of existing algorithms and decision heuristics
• Design and deploy new iterations of production-level code
• Contribute posts to our upcoming technical blog  

Who You Are:

• Bachelor’s degree in a STEM field, such as Statistics, Mathematics, Engineering, Biostatistics, Econometrics, Economics, Finance, OR, or Data Science. Graduate degree is strongly preferred 
• 3+ years of working experience as Data Analyst, Data Engineer, Data Scientist in digital marketing, consumer advertisement, telecom, or other areas requiring customer level predictive analytics
• Background in either data engineering or analytics
• Hands on technical experience is required, proficiency in performing statistical analysis in Python, including relevant libraries, required
• You have an advanced understanding of the ad-tech ecosystem, digital marketing and advertising data and campaigns or familiarity with the US healthcare patient and provider systems (e.g. medical claims, medications)
• Experience in programmatic, DSP related, marketing predictive analytics, audience segmentation or audience behaviour analysis or medical / healthcare experience
• You have varied and hands-on predictive machine learning experience (deep learning, boosting algorithms, inference) 
• Familiarity with data science tools such as, Xgboost, pytorch, Jupyter and strong LLM user experience (developer/API experience is a plus)
• You are interested in translating complex quantitative results into meaningful findings and interpretable deliverables, and communicating with less technical audiences orally and in writing

Job Title: KDB+ Developer (Q Programming)

Location: Mumbai, India

Experience: 3 to 5 Years

Employment Type: Full-time

Job Description

We are seeking a highly skilled KDB+ Developer with hands-on experience in Q programming language to join our dynamic team in Mumbai. As part of our organization, you will play a key role in designing, developing, and maintaining time-series databases and analytics systems for high-performance financial applications.

Key Responsibilities

Develop and maintain KDB+ databases and applications.

Design, implement, and optimize data models and queries using Q programming language.

Work closely with stakeholders to gather requirements and deliver technical solutions for large-scale, real-time analytics.

Integrate KDB+ with other technologies and platforms.

Troubleshoot and resolve issues in the KDB+ environment to ensure optimal performance and uptime.

Collaborate with cross-functional teams to deliver end-to-end solutions in a fast-paced environment.

Required Skills and Qualifications

3 to 5 years of experience in KDB+ development with strong proficiency in Q programming language.

Expertise in building scalable, high-performance applications using KDB+.

Strong analytical and problem-solving skills.

Familiarity with real-time data processing and time-series databases.

Knowledge of financial markets and trading systems is a plus.

Ability to work collaboratively in a team-oriented environment.

Excellent communication skills and attention to detail.

Preferred Skills

Knowledge of Python, Java, or other programming languages is a bonus.

Experience in Linux/Unix environments.

Exposure to cloud technologies is an added advantage.

If you are passionate about working on large-scale data systems and solving complex problems, we would love to hear from you!

• Proven software development experience in PHP

• Understanding of open source projects like Laravel, Drupal, Mysqletc

• Demonstrable knowledge of web technologies including HTML, CSS, Javascript, AJAX etc

• Good knowledge of relational databases, version control tools and of developing web services

• Experience in common third-party APIs (Google, Facebook, Ebay etc)

We are seeking a talkative, sensible, and skilled negotiator to join our team as an operations associate. The ideal candidate will possess excellent communication skills, a friendly and engaging personality, and the ability to negotiate with clients in a persuasive and professional manner.

Key Responsibilities:

Contact potential customers by phone, or email.

Establish and maintain long-term relationships with customers

Negotiate with clients to achieve objectives

Analyse and understand customer concerns and Company requirements

Prepare and maintain Data Report

Follow up with customers

Qualifications:

Graduate, team, and coordination project experience preferred

Excellent communication and negotiation skills, both verbal and written

Ability to work in a fast-paced environment and handle multiple tasks simultaneously

Good problem-solving skills and the ability to think on your feet

Familiarity with basic computer applications and sales software

Ability to work well in a team and with customers from diverse backgrounds

Prior sales or customer service experience is a plus

If you are a talkative and sensible individual with a talent for negotiation and a passion for delivering exceptional customer servicing, we encourage you to apply for this exciting opportunity.

Preferred candidates, usually spend a lot of time and are familiar with influencers on Instagram and YouTube.

• Experienced in defining & realizing end-to-end Technical Architecture for large scale enterprise systems. Ability to identify and define non-functional requirements and design systems to meet the same.
• Strong experience in OOAD and in applying Design patterns effectively
• At least 5 years of hands-on experience in Java/ JEE technologies like Struts/JSF, Spring, EJB, JMS Experience only on front-end technologies like Struts, JSP, Servlets, HTML will not be sufficient.
• Experience in performance testing and optimization of JEE systems on any of the following application servers - WebLogic, WebSphere and JBoss. Deep expertise in any one of the application servers is a must
• Strong experience in at least one RDBMS (Oracle, MS-SQL, MySQL).
• Experience in creating and reviewing technical documents like Architecture blueprint, Design specifications, Deployment architecture, Workload modelling etc
• Excellent understanding of software development methodologies and architectures
• Experience in either of these areas is a definite add-on - Infrastructure sizing, Capacity planning, Performance modelling, Cloud Computing
• Working experience on Linux/Unix based OS systems is a must
• Working experience on any one of these open source technologies (LAMP stack, Node.js framework, ELK, Cassandra, MongoDB, Couch base NO-SQL databases).

We are seeking a skilled and motivated Python Full Stack Developer to join us. The ideal candidate will have experience with Python, JavaScript and its related technologies, as well as a passion for developing efficient and scalable software solutions.

Responsibilities:

• Design and develop high-quality, scalable applications using Python, Django, DRF, FastAPI and JavaScript frameworks such as React or Vue.js
• Analyze business requirements and develop software solutions to meet those needs
• Write clean, maintainable, and efficient code
• Test software solutions to ensure they meet performance, scalability, and reliability requirements
• Debug and troubleshoot issues in the software
• Stay up-to-date with emerging trends and technologies in Python development

Qualifications:

• Bachelor's or Master's degree in Computer Science or related field
• At least 2 years of experience in developing applications using Python, Django, DRF or FastAPI.
• At least 2 years of experience in using front-end JavaScript frameworks such as Jquery, React or Vue.js
• Experience with database technologies such as PostgreSQL and MongoDB
• Experience with AWS or other cloud platforms
• Ability to write clean and maintainable code
• Strong analytical and problem-solving skills
• Excellent written and verbal communication skills

Nice to have:

• Knowledge of Trading in stocks, forex, futures etc.
• Knowledge of automated trading
• Experience with Different Trading Platforms

We offer:

• Competitive salary
• Flexible working hours

Job Types: Full-time, Regular / Permanent

Salary: ₹400,000.00 - ₹10,000.00 per year

Benefits:

• Flexible schedule

Schedule:

• Day shift
• Monday to Friday

Supplemental pay types:

• Overtime pay
• Yearly bonus
• Performance-based bonus

Ability to commute/relocate:

• Mondeal heights, SG Highway, Ahmedabad - 380015, Gujarat: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Preferred)

Experience:

• Python: 1-3 years (Required)
• JavaScript: 1-3 years (Required)

About ekincare 

Join the fastest growing health benefits platform in India. ekincare is a Series A funded startup, Operating in one of the few industries with tailwinds from COVID-19. We are at the intersection of health & insure-tech, targeting South East Asia’s multi-billion dollar corporate health benefits market. Trusted by Fortune 500 companies, ekincare’s patent-pending preventive, predictive and personalized platform helps employers administer their health benefits efficiently, reduce health care costs by 20% and increase employees’ engagement. Recognized for our innovations by NASSCOM (10 most innovative start-ups), Aegis Graham Bell Awards (Most innovative enterprise app) and named as the best "Healthy Workplace Brand" in the IHW Summit. If you are ambitious, willing to unlearn and relearn in a fast-growing startup, dream about MAUs, client segmentation, funnels etc. and excited to apply your skills towards making India Inc. healthy, come, join us! 

Position : Process Associate - Contract to Hire 

Location -Hyderabad 

➔ Responsible for handling operations related to the backend by coordinating with vendors, customers & internal teams. 

➔ Manage the Backend process such as Appointment Confirmations, Reports Uploading with assertiveness. 

➔ Responsible for End to end backend support to operations enquiries, Confirmation follow-ups with Vendor/DCs. Working closely with Vendors/DC, Corporate Customers and internal stakeholders for Appointment confirmation, reports and ensure timely action of completing tasks at hand. 

➔ Ability to analysis the situation in hand and take a business decision to ensure Customer experience is not impacted 

➔ Working knowledge of Google sheets/Excel 

➔ The candidate should be self motivated and take initiatives and flexible to accommodate new responsibilities as and when the role demands. 

➔ Good communication skills in English & Hindi. 

➔ Additionally, should be Punctual, have an Eye to Detail, Quick learner, Team player, Basic computer Skills,& Professional approach towards work, with good work Ethics.