Finance & Accounting

About Company

Mihup is a voice AI company building in-car voice assistance and sound technology for the automotive industry. We power intelligent voice experiences for leading OEMs.

Its solutions integrate automation, real-time assistance, and analytics at scale to enhance accuracy, efficiency, and agility in enterprise operations. Mihup.ai also serves organizations across BFSI, IoT, and other sectors, delivering robust conversation intelligence that supports performance and innovation. With over 1 billion interactions powered, Mihup.ai helps businesses turn voice data into measurable business outcomes and competitive advantage. The company offers a dynamic environment for professionals interested in advanced AI applications in automotive and other industries.

Role Description

The Product Manager – Automotive is a full-time, on-site role based in the Greater Bengaluru Area. This role is responsible for defining product vision and roadmap for automotive Voice AI solutions, gathering and prioritizing customer and market requirements, and aligning features with business objectives. Day-to-day responsibilities include collaborating with automotive clients and internal teams, translating user needs into product specifications, coordinating with engineering and design for feature development, and managing product launches. The Product Manager will monitor product performance, customer satisfaction, and usage metrics, while continuously identifying opportunities for improvement and innovation in automotive use cases. The role also involves working closely with customer success and sales teams to support demos, training, and feedback loops that inform ongoing product enhancements.

Qualifications

• Candidates hving domain knowledge in Automotive and the Automotive Industry, with experience in connected vehicles, infotainment, or in-car digital experiences is a plus
• Experience in product management, including roadmap planning, requirements gathering, and cross-functional collaboration with engineering, design, and data teams.
• Strong analytical and problem-solving skills, with the ability to interpret product data, user feedback, and market trends to drive decisions.
• Excellent communication and stakeholder management skills, with the ability to work effectively with technical and non-technical partners.
• Background in Voice AI, SaaS, or enterprise software is highly beneficial; prior work with automotive OEMs, Tier-1 suppliers, or mobility platforms is a plus.
• Bachelor’s degree in engineering, business, or a related field; advanced degrees or product management certifications are advantageous.

About Us

HighLevel is an AI powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to support a global and growing community of over 2 million businesses, comprised of agencies, consultants, and businesses of all sizes and industries. HighLevel empowers users with all the tools needed to capture, nurture, and close new leads into repeat customers. As of mid 2025, HighLevel processes over 15 billion API hits and handles more than 2.5 billion message events every day. Our platform manages over 470 terabytes of data distributed across five databases, operates with a network of over 250 microservices, and supports over 1 million domain names.

Our People

With over 1,500 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collaboration, and impact. We take pride in cultivating a culture where innovation thrives, ideas are celebrated, and people come first, no matter where they call home.

Our Impact

As of mid 2025, our platform powers over 1.5 billion messages, helps generate over 200 million leads, and facilitates over 20 million conversations for the more than 2 million businesses we serve each month. Behind those numbers are real people growing their companies, connecting with customers, and making their mark - and we get to help make that happen.

Who You Are

The Manager of Customer Success is responsible for leading and inspiring the Customer Success team. The Manager of Customer Success is the key champion for ensuring HighLevel customers’ end-to-end lifecycle experience is exceptional. The goal is to maximize customer lifetime value through retention and own the “voice of customer” as part of HighLevel’s overall customers for life vision. The manager of Customer Success will be focused on ensuring the highest levels of customer success and end-user adoption as measured by retention, renewals and CLTV, and advocacy of HighLevel’s product and services. The Manager of Customer Success is a central role raising the voice of customer to a roar within HighLevel utilizing internal “HealDesk'' processes and communications

What You’ll Do:

• Supervise a team of Implementation Advisors/Customer Care Representatives focused on solving customer issues and achieving high levels of customer satisfaction and retention and fostering a positive team culture. Accomplishes customer success human resource
• Manages employee recruitment, selection, training, scheduling, coaching, counseling, and discipline. Communicates job expectations, monitors performance, appraises contributions, plans compensation, and enforces policies.
• Help to develop a proactive approach to customer success by defining customer churn risk criteria
• Develop and lead proactive out-reach programs that drive greater adoption of new features and optimization of current customer implementations
• Facilitate industry-leading “voice of the customer” processes including feedback channels and continuous improvement methods to enhance customer experience.
• Conduct consistent and impactful performance conversations, conflict management and coaching sessions with team members and managers.
• Use quantitative and qualitative analysis to drive operational excellence in the areas of customer engagement
• Devise a customer contact methodology to monitor and improve renewal/retention rates
• Can include managing or engagement with enterprise accounts
• Ensure execution of customer journey touchpoints, including onboarding, business reviews, retention, upsells and other opportunities
• Coach team on customer success best practices and training
• Provide continuous knowledge growth opportunities for Highlevel features and products
• Collaborate with cross-functional teams to ensure visibility and alignment
• Managing customer complaints, CSAT results and relationships to assure customers satisfaction.
• Facilitate proper delegation to team members in the proper roles.
• Building SOPs, Playbooks and KPIs for Team and Department and report on KPI achievement
• Build out a road map for successful implementations and ongoing support of this process and product engagement for team
• Serve as an escalation point for critical recruiting issue resolution
• Serve as an escalation point for at risk customers to promote product and resources that will help them be successful
• Leverage analytics to review automations and internal processes are successful and continue adapting strategies for your Customer success team to use with customers
• Continued optimization of current process and future ideals

What You’ll Bring

• Bachelor’s degree or equivalent experience
• 7+ years of experience leading customer facing, SaaS teams (CSM, Onboarding or Account Management
• 3+ years experience managing and leading technical, customer-facing teams of 12+ individuals.
• Project management skills
• Leading a results driven team
• People manager at heart, you love mentoring, leading and contributing to the professional development of those around you
• Strong collaboration, time-management, influencing and prioritization skills are critical to the success of this role
• The ability to build and maintain relationships internally with team and with customers
• Excellent listening, presentation and communication skills at all levels
• Strong customer facing communication skills
• Demonstrated data driven approach to problem solving
• Must be a go-getter and not afraid to ask questions
• Must have basic computer and excel skills
• Bachelor’s degree or equivalent experience
• 7+ years of experience leading customer facing, SaaS teams (CSM, Onboarding or Account Management
• 3+ years experience managing and leading technical, customer-facing teams of 12+ individuals.
• Dedicated people manager, you are passionate about mentoring, leading, and contributing to the professional development of your team.
• Experience with cross-functional collaboration (Implementation, Account Management, Product, Support, Training)
• Hands-on experience with CRM, CS, and workflow tools (e.g., Freshdesk, Tableau, etc.)
• Strong analytical, process-building, and program management skills (KPI and SOP ownership).
• Demonstrated data driven approach to problem solving.
• Track record of coaching, mentoring, and empowering high-performance teams
• Excellent communication, collaboration, presentation and time-management skills
• Proactive and inquisitive; not hesitant to seek clarification.

Equal Employment Opportunity Information

The company is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, we invite you to voluntarily provide the following demographic information. This information is used solely for compliance with government recordkeeping, reporting, and other legal requirements. Providing this information is voluntary and refusal to do so will not affect your application status. This data will be kept separate from your application and will not be used in the hiring decision.

• Developing a comprehensive content strategy across multiple platforms, including the company website and social media channels.
• Working with the content writing, graphic design, web development, and social media teams to plan, create, and distribute content
• Proofreading and editing submissions according to brand guidelines
• Performing regular content audits to ensure content is accurate, optimized, updated, and relevant to the target audience

• Generating engaging content for thought leadership pieces, websites, social platforms, and marketing collateral
• Developing and executing content marketing campaigns to drive traffic, engagement, leads, sales, and customer retention
• Developing and managing the editorial calendar to ensure deadlines are met

 Key Requirements

• A bachelor’s degree in Marketing, Journalism, English, or similar field
• Min of 2-4 years’ experience working as a content manager

• You are a creative marketing professional, preferably with a strong content creation and writing background.
• You have the ability to develop engaging content for a wide range of audiences.
• You are a creative thinker and have excellent attention to detail.
• You are organized and can deliver high-quality work within agreed timelines.
• You possess excellent written and verbal communication skills.

• Experience using popular content management systems and analytics tools (Ahrefs, Wordpress, and Google Search Console are a few examples)
• A strong grasp of UX and SEO best practices

Location              : Gurgaon

CTC                       : 30000-35000 PM

Experience          : 2-5 Years of relevant/equivalent experience

We are looking "Salesforce Developer(Fresher)" for Reputed Client @ Coimbatore Permanent Role.

Responsibilities:

• Work on Salesforce.com, Apex, Visualforce, Integration, REST, SOAP APIs

• Work on projects as development team members Requirements

• Education background should be on Computer domain

• Freshers ready to work on development on Salesforce.com CRM

• Salesforce Course or certification done

• Good communication skills

About the role

Are you an experienced executive assistant looking to take your career to the next level? SuperHuman Race is looking for a creative, organized, and motivated executive assistant to join our team. As the executive assistant to the MD, you'll have the opportunity to work closely with one of the industry's most influential executives and help shape the future of the company.

Key responsibilities:

1. Manage the MD's daily calendar proactively and respond to emails and calls on behalf of the MD

2. Assist the MD in creating presentations and communication materials including email, business documents, presentations, social media, and speeches

3. Lead special projects assigned by the MD

4. Support the MD in building relationships with internal and external stakeholders

5. Provide administrative support to coordinate & communicate with internal & external business partners for preparing & filing documents, updating contact lists, & providing business development support

6. Manage travel arrangements & provide onsite assistance at meetings

7. Coordinate flights, accommodation & transportation arrangements

8. Provide detailed & accurate travel itineraries

9. Ensure meeting resources (agenda, presentation decks, conference room size, technology needs, catering, etc.) are anticipated & provided for

10. Confirm meeting agenda & meeting owner to ensure success

11. Prepare monthly expense reports & reconcile monthly statements

12. Manage the MD's budget & provide timely reporting & analysis

13. Oversee daily tag-ups in collaboration with senior leaders at SHR

14. Draft content for review or review existing content for tone, clarity, and grammatical accuracy

15. Leverage the MD's time & impact by managing relationships and projects outside of SuperHuman Race, particularly related to government ministries, multilateral organizations like the UN, boards, social forums, and community engagement

16. Coordinate with the MD's personal contacts and align the MD's personal commitments to ensure minimum confusion, overlap, and a maximum output of time

17. Run small local errands, if and as required

18. Accompany the MD for official and/or personal commitments, and follow up on any items that require collaboration with others to ensure the timely completion of commitments

19. Plan parties/events & act as the main point of contact within these functions

Skill(s) required

Effective Communication | English Proficiency (Spoken) | English Proficiency (Written) | MS-Office | Parallel Thinking | Project Management | Time Management

Who can apply

1. Unquestioned commitment to confidentiality and integrity in personal and professional activities

2. Highly motivated with the ability to function well in a fast-paced environment with continued growth and development

3. Flexibility to respond to time-sensitive needs on nights and weekends

4. Excellent oral and written communications skills, able to interact with external partners, and clients and project a professional, capable image in action and appearance

5. Able to manage heavy workloads and projects, many on a time-sensitive basis, as well as interacting with tight-knit teams of professionals

6. Skill in juggling multiple projects, requests, and tasks at any given time

Job Summary

We are looking for an Android Developer who possesses a passion for pushing mobile technologies to the limits. This Android app developer will work with our team of talented engineers to design and build the next generation of our mobile applications. Your primary focus will be the development of Android applications and their integration with back-end services.

Responsibilities

• Conceptualizing and formulating apps that are suitable for use on all types of Android devices.
• Implementing measures to safeguard users' data.
• Ensuring that the construction and presentation of your apps are congruent with the company's standards.
• Proofreading your code and correcting mistakes before each app is released.
• Collaborating with UI and UX Designers, as well as Software Testers, to ensure that each app is presentable and in perfect working order.
• Liaising with the marketing department to ensure consistency in our company's 'voice' across the board.
• Monitoring app reviews to detect areas for improvement.
• Creating app updates, including bug fixes and additional features, for release

Requirements

• min. 2+ years of experience as an android developer
• Proficiency in Java, Kotlin, or C++.
• Ability to use the Android Studio, including the Android SDK, with ease.
• Prior experience as an android developer will be advantageous.
• Excellent coding and proofreading skills.
• Top-notch teamwork and communication skills.
• Ability to manage your workload with minimal supervision.
• Unwavering curiosity.

Benefits

• Opportunity to work with early stage start up and grab a front row seat in core engineering team
• ESOPs available
•  

Responsibilities

These are the responsibilities that we usually consider for an (senior) developer

• Perform (small) functional changes based on the business needs and (Law) drivers.
• Technical maintenance of the above mentioned applications
• Designs and sizes third-party integrations, being the technical point of contact.
• Responsible for the delivery on each sprint and at the end of the release, of a viable and scalable solution. Is the responsible for solution non-functional requirements (like solution performance, scalability, and security).
• Guarantees quality procedures and OutSystems behaviors.
• Supports feature delivery demos.
• Manages solution staging life-cycle, conducting QA and production deployments and supporting overall solution rollout procedures  

Required Skills

• You have at least 2-3 years of knowledge and experience with Outsystems technology
• You have basic knowledge of cloud environments
• You have demonstrable HBO work and thinking level;
• You are socially and communicatively strong;
• You have experience with SCRUM/agile working;
• You have experience with test work and test automation; BDD is a pre.
• Experience in the financial industry (Life insurance is a pre)
• You set the request for help at the right time  and  assess risks in time;
• You have a developed analytical mind.

We are Social.HR

An early-stage HR-Tech (SaaS) company. We aspire to be the leading self-driven career platform with intelligence. We are putting together a strong team of young individuals. The founders have the vision to create an intelligent, intuitive, and responsive career platform which gives you data-driven career insight and allows you to #BeTheBestYou

Who is?

An Intern will be our go-to person for all research and data-related aspects. You should be a hack who can get things done.

We Look for?

1. 1. Who is going to get hands dirty
2. An outside the box thinker
3. Who is not afraid to challenge the conventional wisdom
4. Moving decisively towards business goals
5. Flexible in managing work-life balance

Are you the right fit?

1. You are awesome at online research
2. You are driven to make documentation and audit look like a piece of cake
3. Full time must
4. Have graduated or finishing up the course

We offer

• Experience in Front End Development.
• Knowledge of Conversion Optimisation best practices.
• Knowledge of designing for good SEO.
• Ability to interact with clients.
• Game of Thrones fan. Or The Office. Or Brooklyn 99. Or Suits. No?

• Take lead on projects; all the way from leading kickoff sessions, research exercises, and presenting work to stakeholders throughout the process.
• Help the design team with user interfaces for all things at FamPay, including, but not limited to website, web app, mobile apps and physical products..
• Map user personas and desired actions. Be the Usability Champion.
• Work closely with Engineers. Document features for seamless handoff to design and development teams.