Field Sales Executive

Position Overview:

We are seeking a dedicated and experienced Customer Relationship Manager to join our team. The ideal candidate will have 2 to 5 years of hands-on experience in customer relationship management and will be responsible for building and maintaining strong, long-lasting relationships with our clients. As a Customer Relationship Manager, you will play a pivotal role in ensuring exceptional customer experiences and driving customer satisfaction. If you have a passion for customer-centricity and the skills to back it up, we'd like to hear from you.

Responsibilities:

● Develop and implement an end-to-end CRM campaign/journey to drive user acquisition and engagement.

● Proactively communicate with customers to gather feedback, address inquiries, and improvise the strategy.

● Monitor and analyse customer behaviour and feedback to identify opportunities for improvement.

● Track and report on key performance metrics related to CRM campaigns and journeys

Ideal Candidate:

● 2-5 years of experience in handling CRM tools

● Strong understanding of CRM software like Hubspot, Clevertap, Gupshup etc.

Create world class apps that have potential of reaching millions of users.

Roles and responsibilities include -
1. Addition of new features to existing app and making sure minimal crash rate and ANR
2. Adding new AI models built by data science team into the android environment 
3. Planning new features with founders and other stakeholders
4. Creating reasonable timelines and making sure delivery according to planned schedules 

http://karmalife.ai/">KarmaLife (Onionlife Private Limited) is a financial solution that addresses the unmet liquidity needs of India’s gig and contract workforce. KarmaLife captures real-time data associated with work and financial transactions, and applies machine learning & AI to viably provide relevant, affordable and easy-to-use financial services, including credit, savings and insurance. KarmaLife partners with employers and aggregators of blue collar workers to package these services as financial wellness benefits that in turn enhance worker productivity and retention. 

To learn more about the solution, watch this 3 min https://www.youtube.com/watch?v=EUbj29GAOeA&;feature=youtu.be">video 

We are looking for someone who can provide astute technical support. Giving such assistance means that it's all about solving problems from the moment they call the customer service line until the caller’s issues are resolved. This is a  high-impact role that will provide a well-rounded perspective on the Finance Products at http://karmalife.ai/">KarmaLife and brings with it, the opportunity to collaborate and interact with multi-functional teams inside Karmalife and at the partner organization.

1. Performs diagnostics and maintenance of Applications
2. Configures and troubleshoots backend Applications
3. Performs customer request/problem identification and follows defined procedures to resolve correctly.
4. Does incident tracking and takes necessary action to resolve the issue
5. Documents troubleshooting efforts and customer information in data capture tool and when required, transfers call or promptly notifies responsible party for resolution
6. You will have direct communication with client’s teams and will liaise closely with internal teams to reproduce and resolve issues.
7. Managing communication channels, such as e-mail, phone and other support management applications.
8. Maintaining high customer satisfaction ratings and service level agreements
9. May complete and resolve non-call customer contact requests received by web or email
10.  

We are looking for someone Technical Support Engineer to provide enterprise-level assistance to our customers. You will diagnose and troubleshoot software and hardware problems and help our customers install applications and programs.Candidates who share our vision of building inclusive FinTech for India’s fast-growing gig economy. 

An ideal candidate would have the following qualifications: 

1. Education in an IT background or 2+ years of working experience with Linux/Unix environments. 
2. Knowledge of AWS or other Public Cloud Platform
3. Scripting with BASH or Python - intermediate level

• Log parsing and analysis

1. Flexibility in using different technologies/platforms

An ideal candidate would have the following skills:

1. Oral & written: To communicate technical issues, no matter the customer's background or experience level & to provide step-by-step technical help, both written and verbal.
2. Problem articulation: Ability to ask+articulate customer problems & translate a solution. 
3. High on ownership: Motivated and enthusiastic to discover and learn new technologies + disciplined 
4. Team player: Is able to shift between coordination, cooperation and collaboration quickly.
   
   5. Agility: Ability to quickly assess the situation and display a strong bias for action.
   
   Location: Bangalore is preferred
   Bonus: If you have experience working with B2B startups & technical client support roles

• We offer competitive compensation, unparalleled growth & learning, and the upside of an early stage company.
• We take growth & learning seriously, you will have excellent mentors.
• Looking to own something from your early days , karmalife is your best bet then, we appreciate and reward ownership.

1. Atleast developed 2-5 Application Individually & Publishing apps on Google PlayStore and Apple store. 

2.Heavy data storage in Preferences, SQLite database, and Realm and Any storage. 

3. Understanding of React app architecture (Android & IOS). 

4.Strong knowledge of OOPS concepts and Basic & Strong knowledge ofReact Native. 

5.Hands-on Exposure like Git, BitBucket, SVN, etc.

• Compile and analyze data, processes, and codes to troubleshoot problems and identify areas for improvement.
• Collaborating with the front-end developers and other team members to establish objectives and design more functional, cohesive codes to enhance the user experience.
• Developing ideas for new programs, products, or features by monitoring industry developments and trends.
• Recording data and reporting it to proper parties, such as clients or leadership.
• Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members.
• Taking lead on projects, as needed.

• Manage security tools(Snyk, Fossa, Trivy).
• Manage vulnerability programs. Triage vulnerabilities, assign priorities and owners, follow up on the mitigation 
• Monitor license violations.  
• Perform Security Assessments and Threat Modeling
• Security Incident Response. Be part of a security-on-call team in PagerDuty, act as incident commander, perform Root Cause Analysis.
• Drive security initiatives(Web Application Security, Least-privilege principle, Secrets Management, Key Management, PKI and Certificate Management, Anti-fraud protection).
• Given our fast pace and startup nature, things change over time and your job responsibilities will too.

You'll need:

• Web application security experience.
• Familiarity with a modern SaaS infrastructure and application development.
• Manual and/or automated Penetration Testing (white box, black box & grey box).
• Good understanding of security risk(OWASP Top 10).
• Pen-testing: burp suite/ postman, etc.
• Vulnerability management: Snyk, fossa, NexusIQ, WhiteHat security, aqua security, GitHub security, etc.
• Familiarity with major security protocols.
• Collaboration, transparency, and integrity.
• BS/MS degree; 5+ years of relevant experience.

Nice to have:

• Experience in scripting languages(BASH, Python, JS, etc).
• CEH, CSSLP, GIAC, OSCP, OSCE, or other related industry-recognized certifications.
•  

We are seeking experienced Angular Developers for the development of Web interfaces and pages. The primary focus will be on implementing the web applications based on JavaScript frameworks like Angular, JavaScript, JQuery, HTML5, CSS, AJAX, and JSON.

 Location: Indore ( WORK FROM OFFICE)

Job Description Industry

Type: IT Software

Job Location: Indore (MP) (Work from Office)

 Required Experience: 1- 3 yrs / Freshers can also apply. Job

Type: Full Time

Salary: UPTO 30K

Requirements

1. Experience in .net/java full stack or ionic

       2.1-3 years of experience in .NET/.NET Core (ASP.NET, C#, MVC, WCF, WPF, etc.)

1. Experience in Javascript and Angular 6 or above
2. Object-oriented programming skills
3. Strong experience in SQL server
4. Knowledge of REST API, JSON, etc.
5. Experience with version control systems (Git)
6. Strong documentation, communication, and team collaboration skills
7. Ability to create self-contained, reusable, and testable modules and components that build on the elements and modules of core AngularJS
8. Skill in maintaining clean and consistent project dependencies.
9. EXPERT level skills in HTML, HTML5, CSS3, SASS, LESS, Bootstrap 3+, or any other tool is a MUST, Thorough understanding of the responsibilities of the platform, database, API, caching layer, proxies, and other web services used in the system Validating user input on the client-side and implementing meaningful feedback.
10. Skill in designing a modern build process that integrates testing and continuous delivery.
11. Excellent English language (written & verbal) communication skills
12. Analytical abilities & Logical thinking.
13. Awareness of latest technologies and trends.

Responsibilities

 Design, develop, and configure software systems and responsive layouts to meet market and/or client requirements, Work closely with Web & Mobile Development Team Write modular, secure, and well-tested front-end code in JS, HTML, and CSS using latest web application frameworks Like Angular. Responsible to design layout and coding of the polished web app that engages and retains visitors Employment.

Type Full-time

Skyber is a fintech based in Mumbai, India, and is building a connected commerce platform and disruptive Enterprise SaaS with the fundamental of digitalizing, unifying, and streamlining business processes and transactions.

Our flagship platform - Dhanda (https://mydhanda.com">https://mydhanda.com) is live on Play Store and iOS App Store🚀

At Skyber, we are obsessed with our vision to create an ecosystem for Micro, Small, and Medium-sized Business Owners & freelancers of Bharat where we provide them with procurements to payments & enquiry to invoicing platform. Skyber was born out of the need to bring back the focus on these business owners, to empower them so that they can ride along with the technology wave and adopt the phigital way.

To build such a community we require people with the same vision who are working towards making this dream possible for us and for all these business owners.

Your Key Responsibilities:

• Developing and maintaining all server-side network components.
• Ensuring optimal performance of the central database and responsiveness to front-end requests.
• Collaborating with front-end developers on the integration of elements.
• Developing high-performance applications by writing testable, reusable, and efficient code.
• Implementing effective security protocols, data protection measures, and storage solutions.
• Running diagnostic tests, repairing defects, and providing technical support.
• Documenting Node.js processes, including database schemas, as well as preparing reports.
• Recommending and implementing improvements to processes and technologies.
• Keeping informed of advancements in the field of Node.js development
• Following an agile framework of development

Who can apply :

Only those candidates can apply who:

1. Are available for full time. Right now the team is working from home but when the situation improves we expect them to come to Office. ( Office is situated in Goregaon, Mumbai )
2. At least 2 years of professional work experience in the field of design along with a strong portfolio demonstrating past work experience.
3. Can join the team on an immediate basis.
4. Have relevant skills and interests.

Perks :

• Flexible work hours
• Informal dress code
• A ticket on our rocket ship to the Moon 🚀

Here’s what you will get if you work with us :

1. Working with a young & dynamic team that constantly tests your thinking and beliefs.
2. No specific work timings. We believe that your work should speak for you and not the time.
3. Constant amusement by Dot (Warning: Apply only if you love dogs) 🐶
4. Occasional doses of Yummy Home Cooked food 😋
5. Homelike Work Environment (We also have a bed if you need to sleep - even though we think you won't get any for a while)