System Administrator

Position Overview:

We are seeking a dedicated and experienced Customer Relationship Manager to join our team. The ideal candidate will have 2 to 5 years of hands-on experience in customer relationship management and will be responsible for building and maintaining strong, long-lasting relationships with our clients. As a Customer Relationship Manager, you will play a pivotal role in ensuring exceptional customer experiences and driving customer satisfaction. If you have a passion for customer-centricity and the skills to back it up, we'd like to hear from you.

Responsibilities:

● Develop and implement an end-to-end CRM campaign/journey to drive user acquisition and engagement.

● Proactively communicate with customers to gather feedback, address inquiries, and improvise the strategy.

● Monitor and analyse customer behaviour and feedback to identify opportunities for improvement.

● Track and report on key performance metrics related to CRM campaigns and journeys

Ideal Candidate:

● 2-5 years of experience in handling CRM tools

● Strong understanding of CRM software like Hubspot, Clevertap, Gupshup etc.

GetSupp is looking for a Software Engineer to join its core team. You will be a key member of our team and will develop applications that help simplify a user's health discovery journey.

You will be responsible for the end-to-end development & execution of our core product offerings.

• Own & execute critical features end-to-end and work directly with the founding team to drive customer impact
• Ideate & help design features keeping in mind the scale and high availability of systems
• Develop, test and release schedule critical, high-quality features that will help build a polished product
• 2+ years of hands-on programming experience in Python language
• Experience with application development using Django or Flask
• Experience with MySQL / Postgres / NoSQL and hold a solid understanding of database design concepts
• Experience in API Design with REST & GraphQL
• Experience with caching methodologies using Memcached or Redis
• Experience with search technologies such as Elasticsearch, Lucene or Solr is a plus
• Experience with deployment and infra management using AWS, Azure or GCP is a plus
• A degree in Computer Science/Engineering or an equivalent degree

Skills:

• Strong knowledge of Android SDK, different versions of Android, and how to deal with different screen sizes
• Kotlin, Java
• Important libraries include Dagger, RxJava, Realm
• MVVM Clean Architecture
• Familiarity with RESTful APIs to connect Android applications to back-end services
• Strong knowledge of Android UI design principles, patterns, and best practices
• Experience with offline storage, threading, and performance tuning
• Knowledge of the open-source Android ecosystem and the libraries available for common tasks
• Ability to understand business requirements and translate them into technical requirements
• Familiarity with cloud message APIs and push notifications
• A knack for benchmarking and optimization
• Understanding of Google’s Android design principles and interface guidelines
• Proficient understanding of code versioning tools, such as Git

As a Program Manager – Business Central, you will:

• Manage multiple project streams of implementation / support of Dynamics 365 BC

• Liaise with onsite CSMs / customer contacts and provide delivery assurance.

• Provide strong functional and technical leadership to the team.

• Provide accurate and honest status reporting.

• Mentor the team to scale up.

• Identify opportunities with the existing customers and plan the resource pool.

• Be travel ready.

• Support Presales activities.

You Are Great:

• Should be able to manage multiple streams of implementation/support of D365BC projects.

• Strong functional and technical leadership in BC including upgrades and migrations.

• Mentor the team and identify opportunities for the team to scale up.

• Provide support to pre-sales to acquire customers by providing demos, estimations.

• plan and track the deliverables, provide accurate status report. Must Have:

• Functional knowledge of D365BC - all modules

• Business Central /Navision product knowledge

• ADO/JIRA/ or likes of it.

• Understanding of cloud and on-premises versions

• PowerApps understanding.

• Migration, Upgrades, and Integration experience

• Technical knowledge for customizing further.

• Excellent communication and presentation skills • large customization experience will be a plus.

• Work with product managers to understand product requirements and make them live.
• Ownership of end to end development

• Startup mindset of getting things done and focussing on business goals
• Proven problem solving skills
• 3+ years Hands on experience in designing and developing applications using server side technology (Java, Spring Boot / Node.js, Express)
• Excellent knowledge of Relational Databases, SQL and ORM technologies
• Good knowledge of design patterns
• Proficiency in REST architecture
• Experience with test-driven development
• Experience with Git/CI/CD/Gradle/Maven
• Inclination towards writing quality and performant code

• Experience in Agile development
• Performance tuning, testing, refactoring and automation
• Experience working with AWS Cloud and Devops technologies (terraform , cloudformation, ansible)
• Experience running a production environment
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What you need to have:

• Maintain all records like Vouchers, Receipts, Bills, and Payments.
• Bank Reconciliation, Payment Collection.
• Monthly GST and TDS Working.
• Reconciliation of Sundry Debtors & Creditors
• Payment follows up by telephonic & mailing
• Daily Stock maintains.
• Handling petty Cash Records.
• Maintain Sales Purchase Registers & Keep in Software properly
• Handling to Day-to-Day Accounting
• Prepare Salary Statement
• Finalization of Accounts, Statement of Accounts, Debtors Controls Accounts, Buffer Accounts
• Tally Erp.

• The technologies you will be working with are C#, .NET Core 3.1, Entity Framework, Kubernetes, Angular 2+, Typescript/Javascript, SQL Server, XUnit Testing Framework, Azure DevOps (Git).
• Collaborate with the team to design, build, test, and ship high-quality API and solutions.
• Help evolve the technical roadmap as well as our core software development principles.
• Identify multiple innovative solutions to solve day-to-day development problems.
• Assist in mentoring and supporting the next-level team.
• Work in an Agile development environment to implement user stories as well as assist teammates with their tasks.

What You'll Need

• A degree in Computer Science or Engineering, experience in designing, developing, and maintaining software or an equivalent level of work experience, and a track record of substantial contributions to software projects with high business impact.
• Must have an understanding of SaaS software development practices.
• Must have experience working in a microservices environment utilizing Kubernetes and Docker.
• Must have experience working with GIT source control management.
• Cope with change and evolve with technology platforms as needed.
• You are a wizard with HTML/CSS.
• Experienced in developing C# applications utilizing .NET Core (or Framework 5)
• Experienced with creating Angular 2+ applications and/or React SPA applications.
• Experienced in working with SQL Server and writing complex T-SQL

Summary of Skills

• 5+ years development with C# .NET Framework + .NET Core
• 5+ years working with microservices architecture
• 5+ years developing Web UI with HTML / CSS
• 5+ experience working with SQL Server
• 3+ years of experience working with Angular 2+ or React
• 3+ years of experience working with Typescript and Javascript
• 1+ years of experience working with Docker
• 1+ years of experience working with Kubernetes
• 1+ years of experience working with GIT source control management
• Experience with Azure DevOps and deploying pipelines is a strong plus.
• Experience with versioning control and working with GitHub
• Experience with Agile Development Methodologies
• Can demonstrate working with Azure (you can provision resources and can demonstrate utilizing them. Experience with Cloud terminal is a plus) (Optional)

• In charge of interfacing with clients to understand key requirements, business background and design objectives.
• Finding out about the project requirements estimating the time the project will require, and providing a cost
• Preparing website information architects wireframes.
• Worked on Shopify & ecommerce platforms
• Provided a proper web platform by coordinating in
• Website building with a creative approach & activating social networking platform for the clients.
• Assisting in selecting the right technology framework for developing the solution, discussing
• proposals with clients and ideating to develop user interface design, website maps and navigation features.
• Interact and coordinate with designers and coders to effectively execute the idea.
• Test the website and identify any technical problems
• A solid understanding of web application development processes, from the layout/user interface
• Should have an understanding of Google Analytics and how it works
• Should be a team player and lead the team and delegate work
• Should have a good eye for UI and UX and design
• Well Spoken and good with communication