
Key Responsibilities
● Design & Development
○ Architect and implement data ingestion pipelines using Microsoft Fabric Data Factory (Dataflows) and OneLake sources
○ Build and optimize Lakehouse and Warehouse solutions leveraging Delta Lake, Spark Notebooks, and SQL Endpoints
○ Define and enforce Medallion (Bronze–Silver–Gold) architecture patterns for raw, enriched, and curated datasets
● Data Modeling & Transformation
○ Develop scalable transformation logic in Spark (PySpark/Scala) and Fabric SQL to support reporting and analytics
○ Implement slowly changing dimensions (SCD Type 2), change-data-capture (CDC) feeds, and time-windowed aggregations
● Performance Tuning & Optimization
○ Monitor and optimize data pipelines for throughput, cost efficiency, and reliability
○ Apply partitioning, indexing, caching, and parallelism best practices in Fabric Lakehouses and Warehouse compute
● Data Quality & Governance
○ Integrate Microsoft Purview for metadata cataloging, lineage tracking, and data discovery
○ Develop automated quality checks, anomaly detection rules, and alerts for data reliability
● CI/CD & Automation
○ Implement infrastructure-as-code (ARM templates or Terraform) for Fabric workspaces, pipelines, and artifacts
○ Set up Git-based version control, CI/CD pipelines (e.g. Azure DevOps) for seamless deployment across environments
● Collaboration & Support
○ Partner with data scientists, BI developers, and business analysts to understand requirements and deliver data solutions
○ Provide production support, troubleshoot pipeline failures, and drive root-cause analysis
Required Qualifications
● 5+ years of professional experience in data engineering roles, with at least 1 year working hands-on in Microsoft Fabric
● Strong proficiency in:
○ Languages: SQL (T-SQL), Python, and/or Scala
○ Fabric Components: Data Factory Dataflows, OneLake, Spark Notebooks, Lakehouse, Warehouse
○ Data Storage: Delta Lake, Parquet, CSV, JSON formats
● Deep understanding of data modeling principles (star schemas, snowflake schemas, normalized vs. denormalized)
● Experience with CI/CD and infrastructure-as-code for data platforms (ARM templates, Terraform, Git)
● Familiarity with data governance tools, especially Microsoft Purview
● Excellent problem-solving skills and ability to communicate complex technical concepts clearly
NOTE: Candidate should be willing to take one technical round F2F from any of the branch location. (Pune/ Mumbai/ Bangalore)

About Wissen Technology
About
The Wissen Group was founded in the year 2000. Wissen Technology, a part of Wissen Group, was established in the year 2015. Wissen Technology is a specialized technology company that delivers high-end consulting for organizations in the Banking & Finance, Telecom, and Healthcare domains.
With offices in US, India, UK, Australia, Mexico, and Canada, we offer an array of services including Application Development, Artificial Intelligence & Machine Learning, Big Data & Analytics, Visualization & Business Intelligence, Robotic Process Automation, Cloud, Mobility, Agile & DevOps, Quality Assurance & Test Automation.
Leveraging our multi-site operations in the USA and India and availability of world-class infrastructure, we offer a combination of on-site, off-site and offshore service models. Our technical competencies, proactive management approach, proven methodologies, committed support and the ability to quickly react to urgent needs make us a valued partner for any kind of Digital Enablement Services, Managed Services, or Business Services.
We believe that the technology and thought leadership that we command in the industry is the direct result of the kind of people we have been able to attract, to form this organization (you are one of them!).
Our workforce consists of 1000+ highly skilled professionals, with leadership and senior management executives who have graduated from Ivy League Universities like MIT, Wharton, IITs, IIMs, and BITS and with rich work experience in some of the biggest companies in the world.
Wissen Technology has been certified as a Great Place to Work®. The technology and thought leadership that the company commands in the industry is the direct result of the kind of people Wissen has been able to attract. Wissen is committed to providing them the best possible opportunities and careers, which extends to providing the best possible experience and value to our clients.
Connect with the team
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JOB DETAILS:
* Job Title: Customer Success (B2B SaaS, USA)
* Industry: Technology
* Salary: Best in Industry
* Experience: 3 to 7 years
* Location: Bengaluru, Karnataka
Criteria
Strong Customer Success Manager / Implementation Manager / Post-Sales Delivery (B2B SaaS – US Customers) Profiles
3+ years of experience in Customer Success roles within B2B SaaS companies, primarily working with US-based customers.
Must have experience owning end-to-end customer onboarding and implementations, including requirement discovery, onboarding execution, go-live ownership, and early adoption success
Must have strong project management and customer communication skills, owning onboarding timelines, running regular customer check-ins, managing CXO-level stakeholders, and proactively flagging risks or blockers.
Must have worked in post-sales, non-quota-carrying roles focused on customer success, retention, and long-term relationship management (upsell is not mandatory)
Must have a conceptual understanding of SaaS products and APIs, with the ability to understand workflows, follow integration issues, and coordinate effectively with technical teams (hands-on coding not required).
Must be willing to work in US time zones (approx. 4:30 AM IST onwards, Mon–Fri).
(Company): B2B SaaS (Technical complex)
Preferred
- Experience handling enterprise customers, exposure to Salesforce CRM, or working on billing / finance / subscription-based SaaS products will be a strong plus.
Role & Responsibilities
If you are expecting a working playbook that you can execute upon, company is probably not the right fit for you at this point. However, if you are excited about creating the playbook from scratch, we would love to hear from you.
You will work closely with the founders.
As the new hire in this role, you'll be the voice of the customer in the company, and lead the charge in developing our customer-centric approach, working closely with our tech, design, and product teams.
What you will be doing:
You will be responsible for converting, onboarding, managing, and proactively ensuring success for our customers/prospective clients.
- Implementation
- Understand client billing models and configure company contracts, pricing, metering, and invoicing accurately.
- Lead pilots and implementation for new customers, ensuring complete onboarding within 3–8 weeks.
- Translate complex business requirements into structured company workflows and setup.
- Project Management
- Own customer delivery timelines and communication from kickoff to go-live.
- Track progress, call out blockers early, and keep customers updated without needing reminders.
- Run weekly status checkpoints and ensure every onboarding milestone lands on time.
- Internal Coordination & Escalation
- Act as the voice of the customer internally — share structured feedback with product and engineering.
- Create clear, well-scoped handoff documents when working with technical teams.
- Escalate time-sensitive issues appropriately and follow through on resolution.
- Documentation & Enablement
- Create client-specific documentation (e.g., onboarding guides, configuration references).
- Contribute to internal wikis, training material, and product documentation.
- Write simple, to-the-point communication — clear enough for a CXO and detailed enough for a developer.
Ideal Candidate
- 3-7 years of relevant experience
- Willing to work in US time zone (~430 am IST) on weekdays (Mon-Fri)
- Ability to understand and shape the product at a granular level
- Ability to empathize with the customers, and understand their pain points
- Understanding of SaaS architecture and APIs conceptually — ability to debug API workflows and usage issues
- Previous experience in salesforce CRM
- -Entrepreneurial drive, and willingness to wear multiple hats as per company’s requirements
- Strong analytical skills and a structured problem-solving approach
- (Strongly preferred) Computer science background and basic coding experience
- Ability to understand functional aspects related to the product e.g., accounting/revenue recognition, receivables, billing etc
- Self-motivated and proactive in managing tasks and responsibilities, requiring minimal follow-ups.
- Self-driven individual with high ownership and strong work ethic
- Not taking yourself too seriously.
Experience: 2 to 4 years
CTC Offered: Upto 15lpa
Job Description:
- In-depth knowledge of JavaScript, CSS, HTML, and front-end languages.
- Knowledge of REACT tools React Components designing, React-Bootstrap.
- Experience with user interface design.
- Experience with responsive and adaptive design.
- Understanding of SEO principles.
- Experience with browser-based debugging and performance testing software.
- Excellent troubleshooting skills.
- Good project management skills.
Interview Process:
- Personal interview with Sr. Manager (Technical Round)
- Personal Interview with HOD (Technical + Behavioural)
We are seeking a graphics designing and video editing expert with strong
knowledge and understanding of the digital media landscape, including various social media platforms for a fast-growth fintech to showcase success stories of our company, customers, employees, and partners. Looking for a talented creative professional who enjoys bringing positive impact stories to life.
● Edit and Product videos with a flair for creative storytelling for a range
of outlets (e.g. Social Media, Presentations, Website)
● Blend the right mix of subtitles, graphics/animations, music,
intros/outros in accordance with brand guidelines
● Organize and build a digital library of all assets, create backup files
● Possess a people-friendly attitude.
● Be confident and collaborative whether working with executives or
multiple departments and customers
● Combine hand-drawing and painting with digital media to create complete illustrations
● Use various colors, graphics and effects to better visualize each concept
Qualifications & Experience:
● 1+ Years of proven experience in the field of graphics designing,video
editing/motion graphics.
● Understanding of marketing, production, website design, corporate identity,
product packaging, advertisements, and multimedia design.
● Experience as a graphic designer or in a related field.
● Demonstrable graphic design skills with a strong portfolio
● Certification in Filmmaking or Video Editing with a portfolio of samples
● Well-versed in relevant photo/video editing and organizing software
such as Adobe Premiere Pro, Lightroom, Bridge, Photoshop, Illustrator
After Effects, FCP, Motion, DaVinci etc.
● Take a brief storyboarding and an editing test to showcase style and
technical expertise
● Salary for this position will be market competitive and commensurate
with the candidate's experience.
Full stack software developer who enjoys solving complex problems
• Solid experience in.NET Core, SQL Server, and REACT (including REST)
• Experience in building cloud-native applications (Azure)
• Must be skilled at writing scalable, maintainable code
• Must have the ability to independently envision solutions and write clean code
• 5+ years of defining and implementing Application Architecture.
• Demonstrated experience with the .NET ecosystem (.NET Framework, ASP.NET, .NET Core)
• Demonstrated experience with front-end React, HTML and CSS Frameworks
• Experience building modern, scalable, reliable applications on the MS Azure cloud including services such as:
▪ App Services
▪ Azure Service Bus/ Event Hubs
▪ Azure API Management Service
▪ Azure Bot Service
▪ Azure Cognitive Services
▪ Function/Logic Apps
▪ Azure key vault & Azure Configuration Service
▪ CosmosDB
▪ Azure Search
▪ Azure Bot Framework
▪ Azure Cognitive Services
• Experience with highly available and large-scale cloud deployments.
• Extensive knowledge and experience with Enterprise Level architectural concepts and frameworks.
• Broad knowledge of Agile methodologies and best practices such as SCRUM, Kanban and Continuous Integration.
- 1-5 years of experience in a full stack software development role.
- Experience in technologies - PHP, Bootstrap, Vuejs and MySQL.
- Knowledge of Cloud services (GCP/AWS), MongoDB and Nodejs is a plus.
- Experience of working in an Agile environment
- Ability to design for scale and performance
- Ability to do peer code reviews
- Solid problem-solving skills
1. Understanding the goals of partnership for Pushstart & Troopod.
2. Planning and strategizing partnership plans & models.
3. Creating, and maintaining an organized database for all potential partners.
4. Evaluating the potential partners, coordinating & discussing with the team to ensure
that Alliance and Partnership goals are synchronized with organizational goals, and
finalizing the targeted partners.
5. Establishing a systematic process for partner outreach and relationship
management.
6. Managing inbound & outbound partnerships, negotiating and finalizing the deals with
partners and alliances.
7. Implementing & Tracking the end-to-end process of finalized partnerships.
8. Strategizing newer ways to grow current partnerships that benefit the company.
9. Forecasting, measuring, and reporting the results of various projects with partners.
Core Requirements:
1. Min 1 year of experience in strategic partnerships & alliances with excellent
communication skills.
2. Strategic thinker with Networking aptitude.
3. Knowledge of Sales and Marketing know-how.
4. Team player and multitasker with organizational skills.
Out of many tools and technologies, we use Java, MongoDb, Cassandra, Redis, Twem, Netty extensively for our back-end development.
- Leading the entire Backend platform for a product portfolio.
- End to end delivery new features.
- Evolving the architecture for performance and scalability.
- Design, develop and own components of a highly scalable, distributed web services platform.
- Constantly strive to improve software development process and team productivity.
- Mentor and train team members
- Lead module development independently
Required background, Knowledge, Skills and Abilities
- 5.5+/ 7+ Years of experience in a scalable product/ecommerce organization·
- Excellent Java skills, Understanding of Spring framework & MVC approach
- Strong knowledge of Performance optimization and caching techniques.
- Strong Object Oriented Programming concepts, data structure and algorithms
- Experience in developing scalable, fault-tolerant, distributed backend services
- Experience with prevalent design patterns and advanced system designing
- Good experiences with databases and Schema design. We heavily use NoSQL databases
- Strong Problem Solving skills








