Estimator

We have opportunity for Customer Care Support / Customer Service 

Job Location : Ambavadi ( Ahmedabad)

Fresher can also apply

Job timing : Day shft ( 6 days working, 1st, 3rd & 5th Saturday off)

Job Description :

We are looking for a Customer Care Executive to handle complaints, provide appropriate solution and alternatives within the time limits and follow up to ensure solutions. Attracts potential customers by answering question suggesting information about services. Identify and assess customer’s needs to achieve satisfaction follow communication procedures, guidelines; policies.

Handling call and email inquiries /queries raise by the prospects & clients.

Accuracy, attention to detail and ability to explain complex information clearly and simply.

He who applies must have Product Knowledge, Quality Focus, Problem Solving,

Market Knowledge, Documentation Skills, Resolving Conflict, Analyzing

Information and Multi-tasking.

Qualifications :

Minimum qualification required is graduate/post graduate degree in any field except engineering.

The candidate should have minimum 0-5 years of experience from the Mutual Fund Industry or candidate from any other industry with an experience to handle Clients. ( Fresher can also apply)

He/she should have a right attitude.

We are looking for a candidate with fluency of atleast 3 languages i.e. English, Hindi & Gujarati and an excellent Verbal Vocal communication skill in English.

Candidate should have be loyal, honest.

Candidate should have a long term vision & should be decision maker.

The MicroStrategy Developer has overall responsibility for the BI application and platform, project creation and architecture, administration, object and schema creation, security, performance improvements, troubleshooting and resolving technical issues. To succeed in this role, you’ll need proven experience in MicroStrategy development and administration, as well as a strong understanding of enterprise reporting, data warehousing, data modelling and SQL. 

Location:  Mumbai/Bengaluru/Hyderabad/ Gurgaon (Hybrid - 3 Day WFO) 

Responsibilities: 

• Design, develop, test, and deploy MicroStrategy Dashboards, Dossiers, Reports and Documents and supporting objects. 
• Collaborate with business analysts and stakeholders to translate business needs into technical specifications. 
• Liaise with the IT infrastructure team to manage MicroStrategy environments, including upgrade strategies and security considerations. 
• Be able to work on feature enhancement pertaining to retail KPIs in existing reports. 
• Interact and assist with ad-hoc reporting and access requests from business users. 
• Experienced in communicating and applying Best Practices on the use of MicroStrategy. 
• Works effectively with members of management. 
• Maintains knowledge of the latest trends in BI, business analytics, and other technologies 

Requirements

• Overall 6+ years experience with BI technologies, with 4+ years of experience in MicroStrategy development.
• Experience with Administration tools like MicroStrategy Object Manager, MicroStrategy Command Manager, MicroStrategy Enterprise Manager in Version 11.3.  
• Ability to create MicroStrategy schemas and application objects such as attributes, metrics, prompts, filters, templates.  
• Knowledge of meta data creation (framework models/universe), creating report specifications, integration planning, unit testing planning and testing, UAT and implementation support.  
• Knowledge of advanced filters, conditional formatting, transformation and level metrics and customer groups.  
• Ability to define relationships between attributes, facts and other objects within MicroStrategy.  
• Ability to define Hierarchies and drill functionality within MicroStrategy.  
• Strong experience in writing SQL and good working knowledge of SQL Server databases.  
• Ability to design and develop interactive dashboards and visualization in MicroStrategy, leveraging advanced features such as drilling, filtering and dynamic content to enable intuitive data exploration and analysis.  
• Optimize MicroStrategy performance by fine tuning queries, optimizing data storage and implementing best practices for data modelling and schema design.  
• Provide training and support to end users and business analysts on MicroStrategy functionality, data modelling concepts and best practices for data visualization and analysis.  

We’re Hiring: Senior .NET Developer

Location: Coimbatore

Experience: 7+ Years

Employment Type: Full-time

About the Role

We are looking for a highly skilled Senior .NET Developer with strong expertise in backend development using C# .NET Core and cloud platforms like Azure. The ideal candidate should have a solid understanding of modern front-end frameworks and experience building scalable, high-performance web applications.

Key Responsibilities

• Design, develop, and maintain applications using C# .NET Core.
• Build and deploy services on Azure Cloud (Web Jobs, Blob Storage, Functions, App Services).
• Work on database design, stored procedures, and SQL performance tuning.
• Develop responsive front-end components using React or Angular.
• Implement and maintain REST APIs and microservices architecture.
• Collaborate with teams using Git (GitHub/GitLab) for version control.
• Contribute to Agile development cycles and DevOps CI/CD pipelines.

Required Skills

• C# .NET Core (Strong hands-on experience)
• Azure Cloud Services – Web Jobs, Blob Storage, Functions, App Services
• SQL Server – Database design, stored procedures, performance tuning
• React or Angular – JavaScript/TypeScript
• REST API & Microservices Architecture
• Git/GitHub/GitLab
• Agile & DevOps Practices (CI/CD, Azure DevOps)

Why Join Us?

• Work with cutting-edge technologies
• Collaborative and innovative work culture
• Opportunities for continuous learning and growth

Knowledge about Autocad, solid works, Revit, Staad pro,

and mechanical software,

Qualification: B.tech, Diploma

The ideal candidate will have experience in all stages of the sales cycle. They should be confident with building new client relationship and maintaining existing ones. They should have evidence of strong skills and possess good negotiation skills.

• Build relationships with prospective clients
• Maintain consistent contact with existing clients
• Manage sales pipeline
• Analyze market and establish competitive advantages
• Track metrics to ensure targets are hit

Qualifications

• Bachelor's degree 3+ years in sales industry
• Experience in full sales cycle including deal closing Demonstrated sales success
• Strong negotiation skills
• Strong communication and presentation skills
• CRM experience is preferred

• Participate in the design of the solution based on business requirements gathered
• and analyzed by analysts
• Develop new features for mobile/web applications
• Build reusable code and libraries across platforms
• Optimize applications in terms of scalability and stability
• Use the best coding standards and practices, to assure the quality of the code
• Perform development testing
• Collaborate with other team members and stakeholders

• 4+ years of experience in Frontend Development
• Angular 6 and Above
• REST API
• Typescript , HTML, CSS ,JavaScript
• React Native
• Having experience in both Mobile/Web development

• Bachelors in Engineering, Computer Science or in similar areas
• Minimum of 4+ years work experience in creating front-end (mobile/web)
• applications, using Angular 6+, Typescript, JavaScript and React Native
• Experience with HTML, CSS and Bootstrap.
• Experience with Agile (SCRUM) methodologies
• Experience with Unit Testing and TDD
• Experience with REST based APIs
• Knowledge of iOS or Android development is a plus
• Excellent capacity to work autonomously or integrated in a team
• Excellent problem-solving and analytical skills
• Proactivity and ability to adapt in a context in which priorities often change
• Developed sense of responsibility, oriented to customer solutions and associated
• improvements
• Fluent in English - written and spoken (mandatory)

Product management

• Work closely with the product team to translate abstract business & product requirements into crisp technical specifications along with a delivery roadmap

Product Development

• Define code architecture decisions to support a high-performance and scalable product with a minimal footprint
• Developing the frontend/backend and APIs, primarily using the MERN stack for Troopod.
• Delivering a robust backend platform for the product by incorporating important considerations regarding minimal downtime, high availability, data redundancy, tight security, etc. into the design
• Preparing test cases, creating automated build and test processes, setting up systems for CI/CD, and monitoring for the product
• Deploying on AWS using the right services for optimal performance
• Support the Troopod mobile application in its entirety, including working on bug fixes and improving application performance, reliability, and stability
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency
• Managing development and deployment of the product following Modular programming, proper documentation, and code versioning

Customer Success

• Ensuring seamless use of Troopod Web-app and Mobile App by clients or internal teams and successful integration of client systems with Troopod backend and APIs wherever applicable
• Assisting clients with necessary remote support needed for the smooth understanding of and integration with Troopod product

Team Growth

• Contributing to the growth of the engineering team through proactive effort on knowledge growth, process improvements, and performance enhancements on existing solutions

Prior experience in the following things is MUST:

• Minimum 2 years of hands-on technical development experience as a MERN stack developer
• In-depth knowledge of NodeJS, Express or Restify
• Experience implementing applications using ReactJS and React Native
• Experience in creating frontend applications using HTML5, Angular, React, LESS/SASS
• Hands-on experience with JavaScript Development on both client and server-side
• Experience with modern frameworks and design patterns, minimum 3-year experience with MERN Full-stack paradigm
• Should have worked on AWS(EC2), DNS, and other server features
• Familiarity with code versioning tools (Such as Git, SVN, or Mercurial)

• Development experience for high-traffic, consumer-facing web or mobile application
• Experience in building a chat or social media app
• Creating secure RESTful-based web services in XML and JSON, Javascript, JQuery
• Experience in hiring and leading a team of developers
• Open-source contributions
• Experience with next.js, serverless, and tailwind CSS
• Eat, sleep, code, and repeat is a typical mantra of your life

• Work in a well-funded startup with a team of 2nd-time founders from top tier colleges like BITS and NIT
• Chance to get decent equity and become part of the founding and core team
• Build a highly scalable product that would one day impact the lives of billions across the globe
• Get guidance from the best product and tech folks out there at leadership positions in Dunzo, Razorpay, Haptik, etc