Enterprise Account Manager (B2B SaaS, Bangalore),

Role & Responsibilities

As a DevOps Engineer, you will be working on building and operating infrastructure at scale, designing and implementing a variety of tools to enable product teams to build and deploy their services independently, improving observability across the board, and designing for security, resiliency, availability, and stability. If the prospect of ensuring system reliability at scale and exploring cutting-edge technology to solve problems excites you, then this is your fit.

Job Responsibilities:

• Own end-to-end infrastructure right from non-prod to prod environment including self-managed DBs
• Codify infrastructure
• Ensure uptime above 99.99%
• Understand the bigger picture and navigate through ambiguities
• Scale technology considering cost and observability and manage end-to-end processes
• Understand DevOps philosophy and evangelize the principles across the organization
• Demonstrate strong communication and collaboration skills to break down silos
• 
  

Ideal Candidate

Strong DevOps / Infrastructure Engineer Profiles

Mandatory Requirements:

Experience 1:

Must have 4+ years of hands-on experience working as a DevOps Engineer / Infrastructure Engineer / SRE / DevOps Consultant.

Experience 2:

Must have hands-on experience with Kubernetes and Docker, including deployment, scaling, or containerized application management.

Experience 3:

Must have experience with Infrastructure as Code (IaC) or configuration management tools such as Terraform, Ansible, Chef, or Puppet.

Experience 4:

Must have strong automation and scripting experience using Python, Go, Bash, Shell, or similar scripting languages.

Experience 5:

Must have working experience with distributed databases or data systems such as MongoDB, Redis, Cassandra, Elasticsearch, or Kafka.

Experience 6:

Must demonstrate strong expertise in at least one of the following areas:

• Databases / Distributed Data Systems
• Observability & Monitoring
• CI/CD Pipelines
• Networking Concepts
• Kubernetes / Container Platforms
• 
  

Company Background:

Candidates must be from B2C product-based companies only.

Education:

BE / B.Tech or equivalent.

Preferred:

• Experience working with microservices or event-driven architectures.
• Exposure to cloud infrastructure, monitoring, reliability, and scalability practices.
• Understanding of programming languages such as Go, Python, or Java.
• Experience working in high-scale production or fast-growing product startups.

Perks, Benefits and Work Culture

We take our work seriously and are proud of the associations we have built along the way. But we also know how to have fun. With a seamless communication structure and a “no cubicle culture,” the people here are extremely approachable. You will have several opportunities to exercise your potential. We break the regular office monotony and believe in a free-flowing work culture. It’s a great place to be, and we are confident you will enjoy working here.

If you want, I can also convert this into a recruiter-friendly screening checklist version.

Strong Industrial Designer / Physical Product Designer profile

Mandatory (Experience 1) - Must have a minimum 2+ YOE in Designing Consumer Electronics or Consumer Durables Physical Products

Mandatory (Experience 2) - Very Strong Experience with CMF (Color, Material, Finish) for Physical product designs

Mandatory (Experience 3) - Must have experience with 3D Designs using computer-aided design (CAD) tools

Mandatory (Portfolio) - Strong portfolio of Industrial / Physical Product design Consumer Products (Must have shown the 3D look and feel of Physical products in portfolio)

Mandatory (Company) - Good Consumer Electronics or Handset / Mobility or Automotive Industry or New age start-ups ( Eg, Jaguar, Titan, Ola, Fossils, BMW)

Mandatory (Education) - Design Degree from NID Ahmedabad or an equivalent tier-1 design institute.

Growth Manager for key Accounts, Sales Operations, Multi geography sales co-coordination and operations, P&L responsible

Monitor sales metrics and manage the entire sales process across the team Lead and motivate the sales team to achieve and exceed specific goals Build a high-performance sales team to ensure customer satisfaction

Responsibilities

• Accountable for entire presales related activity such as Requirements Capturing, Analysis, Proposals, Estimation, Project Timelines
• International Sales (Inbound / Outbound)
• Solution Sales
• Business Consulting & Account Management
• Bringing expertise in client acquisition and contract negotiation along with relationship-building, and team leadership abilities.
• Results-driven and proactive with a demonstrated record of accomplishment in meeting and exceeding sales and revenue objectives.
• Quarterly/Annual revenue goal setting and resource planning to achieve them.
• Gathering requirements to understand the needs of clients, and their problem statements.
• Demonstrating solutions to stakeholders and getting closure by negotiating on price.
• Key Account Management for bigger revenue and becoming strategic partners
• Create effective strategies to target new markets after researching and analyzing competitor behavior, change in the market, etc.
• Work with the marketing team to increase engagement in target demographics
• Handle customer relations issues, enabling quick resolution and client satisfaction
• Managing and defining Outbound lead channels which includes data research on targeted companies, campaign management, and follow-up management.
• Attend networking events, community events, and hearings to generate leads
• Upsell additional products as the need arise

Desired Skill

• Knowledge of legalities and compliances in staff augmentation in the IT industry
• Proven ability to influence cross-functional teams
• Good communication skills

Roles & Responsibilities

• Administer and manage VMware / Omnissa VDI environments
• Manage and support Horizon infrastructure (Prod, DR, Non-Prod)
• Configure and maintain:
• Horizon desktop and application pools
• App Volumes
• DEM (Dynamic Environment Manager)
• Perform VDI monitoring, troubleshooting, and health checks
• Manage Thin / Zero clients and related updates
• Support VDI disaster recovery activities
• Work on vSphere (ESXi & vCenter) as required for VDI workloads
• Assist with upgrades, patching, and maintenance of VDI components
• Maintain documentation and follow SOPs
• Coordinate with internal teams for VDI-related projects and issues

Required Skills & Experience

Mandatory (Hands-On)

• VMware / Omnissa Horizon – High
• App Volumes – High
• DEM (Dynamic Environment Manager) – High

We seek a highly skilled and experienced Ruby on Rails Development Team Lead/Architect to join our dynamic team at Uphance. The ideal candidate will have proven expertise in leading and architecting RoR projects, focusing on building scalable, high-quality applications. This role requires a combination of technical leadership, mentorship, and a strong commitment to best practices in software development.

Job Type: Contract/Remote/Full-Time/Long-term

Responsibilities:

• Develop and maintain high-quality Ruby on Rails applications that meet our high-quality standards.
• Design, build, and maintain efficient, reusable, and reliable Ruby code.
• Utilise your expertise in Ruby on Rails to enhance the performance and reliability of our platform.
• Set the technical direction for the existing RoR project, including system architecture and technology stack decisions.
• Guide and mentor team members to enhance their technical skills and understanding of RoR best practices.
• Conduct code reviews to maintain high coding standards and ensure adherence to best practices.
• Optimise application performance, focusing on ActiveRecord queries and overall architecture.
• Tackle complex technical challenges and provide efficient solutions, particularly when specifications are unclear or incomplete.
• Establish and enforce testing protocols; write and guide the team in writing effective tests.
• Define and ensure consistent adherence to best practices, particularly in the context of large applications.
• Manage the development process using Agile methodologies, possibly acting as a Scrum Master if required.
• Work closely with product managers, designers, and other stakeholders to meet project requirements and timelines.

Technical Requirements and Qualifications:

• Bachelor's or Master's degree in Computer Science, Engineering, or a related field
• Proven experience with Ruby on Rails, MySQL, HTML, and JavaScript (6+ years)
• Extensive experience with Ruby on Rails and familiarity with its best practices
• Proven track record of technical leadership and team management
• Strong problem-solving skills and the ability to address issues with incomplete specifications
• Proficiency in performance optimisation and software testing
• Experience with Agile development and Scrum practices
• Excellent mentoring and communication skills
• Experience with large-scale application development
• Application performance monitoring/tuning

General Requirements:

• Availability to work during the IST working hours.
• High-speed Internet and the ability to join technical video meetings during business hours.
• Strong analytical and problem-solving skills and ability to work as part of multi-functional teams.
• Ability to collaborate and be a team player.

Why Uphance?

• Engage in Innovative Projects: Immerse yourself in cutting-edge projects that not only test your skills but also encourage the exploration of new design realms.
• AI-Integrated Challenges: Take on projects infused with AI, pushing the boundaries of your abilities and allowing for exploration in uncharted territories of software design and development.
• Flexible Work Environment: Whether you embrace the digital nomad lifestyle or prefer the comfort of your own space, Uphance provides the freedom to design and create from any corner of the globe.
• Inclusive Team Environment: Join a dynamic, international, and inclusive team that values and celebrates diverse ideas.
• Collaborative Team Dynamics: Become a part of a supportive and motivated team that shares in the celebration of collective successes.
• Recognition and Appreciation: Your accomplishments will be acknowledged and applauded regularly in our Recognition Rally.

Compensation:

Salary Range: INR 24 LPA to INR 32 LPA (Salary is not a constraint for the right candidate)

At Uphance, we value innovation, collaboration, and continuous learning. As part of our team, you'll have the opportunity to lead a group of talented RoR developers, contribute to exciting projects, and play a key role in our company's success. If you are passionate about Ruby on Rails and thrive in a leadership role, we would love to hear from you. Apply today and follow us on LinkedIn - https://www.linkedin.com/company/uphance !

• Develop user interfaces with the latest frontend technologies
• Research, analyze, and develop product features of increasingly complex nature
• Code tested and documented JavaScript, HTML, PUG and CSS
• Make design and technical decisions for ReactJs projects.
• Develop application code and unit testing in the ReactJs with REST APIs
• Ensure high performance of all systems developed
• Experience in ReactJS project deployments and hosting on AWS/Google Cloud/Azure servers
• Good understanding of Linux based systems.
• 3+ years’ experience with ReactJs
• Strong expertise with HTML, CSS, and writing cross-browser compatible code.
• Experienced in Typescript is a plus
• Familiarity with testing frameworks
• Experience in building highly reusable and decoupled components
• Experience in State management Libraries like Redux, mobx
• Critical thinking and problem-solving skills
• Good time-management skills
• Great interpersonal and communication skills.