
About Company
A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore, and Dublin. We have three products in our portfolio: Plum, Empuls, and Compass. works with over 1000 global clients. We help our clients engage and motivate their employees, sales teams, channel partners, or consumers for better business results.
Engineering Manager
Requirements:
Education - B.Tech/MCA or equivalent.
Overall 10 to 12 years of experience.
Agnostic/Polyglot with multiple tech stacks.
Worked on open source technologies – NodeJS, ReactJS, MySQL, NoSQL, MongoDB, Columnar DBs
Good experience with Front-end technologies like JavaScript frameworks, React, AngularJS.
Backend exposure – good knowledge of building API using Node or Lambda or python.
Good understanding of ELK, Kafka, Redis and CDN.
Worked on serverless technologies and good understanding of CMS.
Efficient in building microservices in combining server & front-end.
Good understanding of AWS and its technologies.
Should be innovative and communicative in approach and should be hands on coding guru
Will be responsible for the functional/technical track of a product.
Experience with Scaling SAAS products and ability to design from scratch.
Ability to manage a small team of 5 -10 Developers/QA Engineers and guide them on the design and coding best practices
Design and develop SaaS-based applications based on microservices architecture.
Work on the core backend and ensure it meets the performance benchmarks.
Work on the front-end with ReactJS.
Designing and developing APIs for the front-end to consume.
Constantly improve the architecture of the application by clearing the technical backlog.
Meeting both technical and consumer needs.
Staying abreast of developments in web applications and programming languages).

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Company Overview:
It is one of India’s leading consumer products companies in the global beauty and wellness space.
Has a turnover of Rs. 73.3 billion (USD 1.05 billion) through its products sold in India and chosen markets in Asia and Africa.
Its portfolio of brands include Parachute, Parachute Advansed, Saffola, Saffola FITTIFY Gourmet, Coco Soul, True Roots, Hair & Care, Nihar Naturals, Livon, Kaya Youth O2, Set Wet, Set Wet Studio X, Revive and Mediker
Role Description for Customer Retention Manager (DTC):
Role in a brief:
What will you do?
As Customer Retention Manager, you will own end to end planning & execution of various CRM channels (Email, Notification, SMS, etc.) along with the help of team members. You will drive initiatives to engage users of the brands.
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Responsible for strategizing and executing marketing automation, segmentation, and complex workflow builds to drive growth, engagement, and retention throughout the customer journey.
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Complete ownership of engagement, retention, and reactivation funnel and marketing activities and focus on improving product metrics (DAU, MAU, Retention, etc)
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Developing Strategies for Improving Direct Marketing Channels with Impactful Retention Strategies.
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Develop the CRM strategy for reactivation to drive and maintain a constant retention rate across all categories.
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Drive all marketing automation activities to develop and execute end-to-end user journeys from onboarding to reactivation.
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Work closely with product, UX/design engineering to enable Growth and Merchant marketing initiatives to drive bottom-line conversion.
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Responsible for creating monthly/quarterly plans for critical retention metrics (Repeat Rate, Activation Rate, Resurrection Rate) and ensuring the achievement of the same
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Help strengthen data-led thinking and lead the development of customer intelligence frameworks (Churn prediction, Most Valuable Customer, etc) across the retention charter
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Work on customer segmentation strategies to deliver personalized campaigns to reduce churn & reactivate churned users
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Lead the reporting, monitoring, tracking for all CLM initiatives
What will you bring to the table:
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Well-versed with one or more CRM and marketing automation tools such as Netcore Cloud, CleverTap, WebEngage, MoEngage, etc.
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Should have strong analytical skills and a data-driven problem-solving approach.
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Should be able to strategize and execute campaigns and link them to the organizational goals
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Familiarity with major digital marketing channels and tools
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Minimum 3 years of experience in Retention Marketing / Growth roles
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Prior Startup experience
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Prior demonstrated excellence in previous roles
Experience bracket – 3+yrs in customer retention marketing & growth marketing
You will design and b
uild scalable systems to be used by millions of farmers and agri businesses
You will work on building progressive web apps forked off open source frameworks that work equally well on low end devices, low bandwidth network and even offline
You will work with spatiel imagery data to build maps based solutions for farmers and businesses
We believe in a small and effective team - you will have a say in what to build and then own it
You will lead a team of both Android, web and back end developers
We are paranoid about performance - you will investigate performance scalability bottlenecks and existing queries and / or write new queries with performance optimisation in mind
Identify libraries and technologies that solve our problems and / or worth experimentation
Requirements
Have 10-15 years of experience in web development including managing a team
Come up with your own and team's goals and dont need heavy direction or check-ins
Have experience in setting up the, full dev workflow - right from Dev, test, build to deployment
Have command over one language, preferably python, else java / JS/ Ruby - including debugging and performance analysis
Have clear understanding of databases - Relational and non relational - their data models and performance trade offs; experience designing database and querying to optimize performance
Have experience in developing webapps with atleast one framework (Django, flask, ROR) etc
Have handson experience with caching techniques and utilities like memcache / Redis
Have experience in implementing and deploying distributed systemes on AWS / GCP et c
Have clear understanding of data structures and algorithms
Showcase your work available in opensource, online courses etc
R360 powers a data-driven customer engagement ecosystem that enables the world’s leading organisations to earn customer loyalty every day.
For over 10 years, R360’s loyalty and reward platforms have driven ambitious loyalty programs for some of the world’s biggest brands – including Axis Bank, Standard Chartered Bank, HDFC Bank and Emirates National Dubai Bank. We have 500+ global retail partnerships and offer our clients reward programs, nuanced customer segmentation, data-centric campaigns, and big data analytics.
Our multidisciplinary team of technology experts, product engineers, data scientists, client relationship managers and customer experience professionals work together with our clients to enable loyalty by enhancing customer acquisition, engagement and retention.
Currently we are looking for a “Full Stack Developer” with an expertise in Java software development and proficient in React to join the software engineering team for our BFSI clients. The candidate will develop new application features and maintain existing ones. This position requires experience in making decisions and working both independently and as part of a small, dynamic team where everything the candidate does makes a difference.
What you’ll do:
· Work as full stack developer with prime focus on backend
· Responsible for handling and overseeing the End-to-end development from designing to development.
· Produce reusable, testable, and efficient code
· Troubleshoot critical issues and guide team as well.
· Support & Nurture other developers providing advice, coaching along with Design and code review of Peers
· Integrate data storage solutions and ensure application performance, quality, and responsiveness
· Collaborate with a team to define, design, and ship new features
· Identify and correct bottlenecks as well as fix bugs
· Exhibit excellent communications skills and engage in technical discussions with peers becoming a trusted, technical advisor.
What we’ll need:
Mandatory skills:
· Strong communication and Articulative skills.
· University degree or equivalent educational experience (optimally a technical or engineering degree)
· 6+ years of software development experience in Java/J2EE using RESTful web services, Microservices and Spring boot
· 3+yrs of hands on experience in Angular/React technologies
· Strong Data structures & algorithm skills along with Design skills
· Ability to manage multiple priorities and projects simultaneously
· Understanding of Agile methodologies
· Willingness to take ownership and find ways to unblock oneself.
· Trustworthy, team oriented and transparent
Technical Skills:
· Core Java (Collection, multi-threading, design patterns)
· Frameworks - Hibernate, Spring, REST Jersey
· Front end technologies – Java Script, jQuery, Angular, Reactjs
· Database – SQL & NoSQL
· Modelling – UML & ERD
Good knowledge of Python frameworks such as Django, CherryPy, etc.
Good understanding of REST API
Experience with JavaScript, jQuery, HTML and CSS
Build back-end features in Python that are efficient.
Integrate front-end and back-end components into the application
Develop integrations with third party applications (mostly web-based).
Working Knowledge of SQL and databases.
Bachelor’s Degree in Computer Science Engineering or other related fields.
Understand the needs of the client and Implement functional requirements accordingly.
Agile development methodology
Good communication (verbal and written)
Experience: 3-5 Years 1 candidate & 1-3 Years 2 candidate
Skills:
Core JAVA(Native), Core Kotlin, Sqlite, MySQL, XML
What/Why/How is Floworks?
Floworks (https://floworks.ai">https://floworks.ai) builds powerful business process tools that simplify business operations for the largest of e-commerce and logistics companies in India.
Floworks was founded by distinguished alums from IIT and BIT, with exemplary backgrounds in business and technology.
Floworks has raised two rounds of funding within just 6 months of existence.We are funded by London based Startup Incubator, Entrepreneur First whose investors include the likes of PayPal Cofounder Peter Thiel and LinkedIn Cofounder Reid Hoffman.
https://en.m.wikipedia.org/wiki/Entrepreneur_First">https://en.m.wikipedia.org/wiki/Entrepreneur_First
Floworks in the press:
What will be your key responsibilities?
Although it’s an engineering role, you will have significant involvement in product, hiring and business as well. You may expect following key responsibilities:
Engineering: You’ll need to write code – a lot of code. At the end of the day, your most important responsibility is to get your company’s product to market and maximize the number of product experiments that can be run. You’ll make key architectural decisions that will be pillars of the engineering organization for years to come. At the same time, you’ll have to make serious trade-offs to balance speed of execution with quality.
Product: As a founding engineer, you’ll also have a significant amount of ownership over the product direction. You should expect to spend time talking to customers, teasing out use cases, and making prioritization decisions regarding both the short- and long-term roadmap. In many cases, you will be building features in the absence of any formal product requirement document.
Support: You should also expect to spend a fair amount of time in the trenches supporting customers. You’ll probably find yourself engaging with customers in shared Slack channels, WhatsApp groups etc.
Hiring: As a founding engineer, you will spend a ton of time sourcing, interviewing, and closing early team members.
Business: Finally, you’ll gain exposure to all other aspects of the business – from fundraising, to sales, and beyond. Although you probably won’t be closing deals or making pitch decks, you will certainly be expected to sell your product and pitch the company’s vision.
How do you know you are right fit for the role?
- You have at least 2-4 years of experience. You are proficient with most of the following languages/frameworks:
- NodeJS
- AWS
- Databases (both SQL and NoSQL)
- You crave ownership. If you often find yourself raising your hand to own things end-to-end, you will likely really enjoy the ownership afforded to you as a founding engineer.
- You’re okay with ambiguity. You won’t get product requirement documents or designs for everything you’re expected to build. A stellar founding engineer will know when to ask for clarity and when to make educated assumptions. If you tend to gravitate towards more loosely scoped projects, that’s a good indicator that you’ll do well in this type of role.
- You’re multidisciplinary. A typical day might include anything from several hours of coding, to a few customer conversations, to a technical brainstorm or architecture discussion, to an interview or two.
- You operate at light speed. A great founding engineer should welcome this challenge and thrive under the pressure of intense deadlines.
What will be the hiring process?
- 2 round of technical interviews
- 2 round of behavioural interview
What will be your compensation?
- Fixed: INR 20L-30L
- Bonus: 10-30% of Fixed depending upon performance.
- Equity: 0.1%-0.2%
- Actively participate in the exchanging of ideas and information within the department
- Participate in rollout of new business system integrations.
- Serve as escalation point for system and troubleshooting issues, assist in resolving production issues.
- Participate in or lead solution design sessions.
- Ability to work effectively under pressure with changing priorities and tight deadlines
- Provide technical advice, code reviews and assistance to other programmers.
- Write complex integration solutions, optimized data extracts, updates and interfaces.
- Interface with functional specialists to ensure solution design and integrity.
- Devise sample input data to test accuracy of program.
- Observe or runs test of program using sample or actual data, assist in user acceptance training.
- Understand and embrace the global IT strategic direction
- Adhere to all safety and health rules and regulations associated with this position and as directed by superior.
- Proactively organize verbal and written ideas clearly and use an appropriate business style
- Be effective and consistent in providing regular updates to appropriate managers
Communication :
- Ask questions; encourage input from team members
- Able to work with and participate within a small multicultural professional team.
- Provide regular updates to appropriate managers
- Confer with reporting manager on complex or unusual situations
- Maintain a thorough knowledge and in-depth field experience regarding emerging or job technologies required to fulfill the job, this could include formal or self paced professional development. Participate in the exchange of ideas and information within the department
- Offer new ideas and suggestions for improvement. Identify and implement new practices and processes that are - best in field-
Requirements:
KNOWLEDGE REQUIREMENTS :
- Experience in analysis, design, coding, and implementation of enterprise integration solutions.
- Experience with webMethods components: Integration Server, Broker, Trading Networks, and SAP Adapter. webMethods 9.x version preferred.
- Experience with RosettaNet PIP's and standards.
- Experience with XML and webservices (SOAP/REST).
- Experience with PL/SQL.
- Experience with FlatFile processing
- General understanding of scalability and high-availability systems.
- Excellent communication/documentation skills
- Experience in system administration a plus.
EDUCATION & EXPERIENCE REQUIREMENTS :
- B.E./B.Tech/M.Tech/MCA
- 3 to 5 years experience in a relevant IT position OR equivalent external work experience
WORKING CONDITIONS :
- Location:
- Travel requirements: Domestic and/or International, up to 10%.
- Climate controlled office environment during normal business hours
We are looking for a Test Engineer: (2+ years of Test Automation)
Role: Automation Testing - Mobile application
No. of Positions: 2
Work Type: Permanent
NOTE: WE'RE LOOKING FOR IMMEDIATE JOINERS ONLY!
Responsibilities of a test automation developer include:
-Designing and writing test automation scripts
-Using test automation frameworks
-Working with QA analysts and software developers to find solutions
-Work with the Release Engineering team to create and maintain an automated nightly build verification (“smoke”) test.
Additional Skills:
-Applicants must have experience with software testing tools Selenium with Eclipse IDE.
-Programming language Java
Note: We are looking for an Automation Tester in Mobile
Benefits for TOP MNC's BPO - Free 2 way transport - Good package Free job placement - Job guarantee.
Openings :
Hiring For Customer Support Associate , Any graduate / Under graduate - Fresher And Experience can apply.
Roles and Responsibilities
You would be engaged in
Banking / Collections / International / Domestic Voice Process / Telecom Finance / Healthcare (Voice Process)
Engaged in handling calls of Enterprise & different business units (Internal & External)
Provide World Class Customer Service.
End to Transaction of Reports.
Need to maintain Accuracy in Reports.
Ability to work effectively in a team environment Pleasant, professional, and courteous personality Excellent verbal and written communication skills
Strong administrative skills: organized, efficient and versatile
Strong customer service approach to dealing with people at all levels internal and external
Benefits:
Salary - 16k to 30k +inc
Rotational Shifts
Graduates / undergraduate freshers with excellent communication skills.
0-3 years exp.
Immediate joiners.
Documents Required :
Fresher :
10th / 12th / Graduation all semester Marks card
Aadhar Card ID proof
Pan Card ID
Experience :
Previous Companies Offer letter / relieving letter / one month pay slips
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