Engineering Manager

• Work across all phases of application development including requirement gathering, coding, release, bug fixing, documentation.
• Lead and mentor a team of developers guiding them in their day to day activities.
• Collaborate with other engineering teams to develop and deliver new features and enhance existing ones.
• Rapid prototyping (POCs) based on requirements.
• Test, debug and fix any functional or non-functional issues.
• Work with the architects to ensure feasibility of the design while ensuring all quality attributes are met.
• Participate in deployment and release activities.

• 5+years of relevant experience.
• Experience in leading a team.
• Expertise in Python, Django DRF, REST APIs
• Experience with Document DB, RDBMS and ORM.
• Demonstrated ability to write clean and testable code.
• Knowledge of MongoDB, PostgreSQL, Redis, ElasticSearch is preferred.
• Exposure to AWS will be an added advantage.
• Familiarity with front-end technologies (ReactJS, Javascript etc) will be a plus.
• Strong team player who can work efficiently in a highly collaborative effort.
•  Self-motivated and able to work independently as well as within a team.

About Rolling Arrays

Rolling Arrays provides HR Software and HR System Implementation Services (SAP SuccessFactors, Qualtrics, Reimburse, CICO, eFile, eAuthoring) to Clients in Singapore, Malaysia, Australia, UAE, Hong Kong. Rolling Arrays (RA) was featured as Singapore’s Top 75 fastest growing companies by the leading newspaper of Singapore - The Straits Times in 2021 where RA was ranked 48. Rolling Arrays has 2 lines of businesses: 

HR System Implementation Services: 

Rolling Arrays is regarded as number ONE mid-size firm in the South East Asian Market with a strong track record of 12 Years and more than 200 enterprise level HR Technology Implementation projects till date. The services include – 

• SAP SuccessFactors Design Consulting
• SAP SuccessFactors Implementation
• SAP SuccessFactors Change Management
• SAP SuccessFactors Support Services (AMS)

HR Software Products in Rolling Arrays’ portfolio (partner’s products and own products): 

• SAP SuccessFactors (World’s leading End to End Cloud HR Software solution)
• Qualtrics (World’s leading Experience Management Software)
• Reimburse (AI Enabled Travel & Expense Management Software for Enterprises)
• CICO (Intelligent Time Capture Machine, a software alternative to Physical Biometric Devices)
• eFile (Digitize and contextualize all employee documents in one place)
• eAuthoring (Author and publish your own learning content to capture tacit knowledge in the organization)

We are looking for an Flutter Developer responsible for the development and maintenance of applications.The primary focus will be on creating new experiences and maintaining the acclaimed app. You will be working along-side other engineers and developers working on different layers of the infrastructure.

Responsibilities:

• Working closely with another mobile application developer leading the other platform development
• Deliver across the entire app life cycle –concept, design, build, deploy, test, release to app stores and support.
• Working directly with developers and product managers to conceptualize, build, test and realize products.
• Gather requirements around functionality and translate those requirements into elegant functional solutions.
• Working with web developers to create and maintain a robust framework to support the apps.
• Working with the front end developers to build the interface with the focus on usability features.
• Create compelling device specific user interfaces and experiences.
• Work on bug fixing and improving application performance.
• Optimizing performance for the apps.
• Keep up to date with the latest industry trends in the mobile technologies.
• Able to estimate the time required to complete project deliverable.
• Able to work in a fast-paced start-up environment.

Requirements

• Candidate must have flutter and dart experience.
• Minimum 2-4 years work experience in iOS / Android (Java/Kotlin and Objective-C/Swift)
• Strong in Android Java. Candidate should have a good understanding of thread management, memory management and other aspects of Java for mobile application development.
• Strong OO design and network programming skills.
• Strong written/verbal communication skills.
• Strong knowledge of Android SDK, different versions of Android, and how to deal with different screen sizes
• Familiarity with RESTful APIs to connect Android applications to back-end services
• Experience with Knowledge and understanding of Firebase
• Proficient understanding of code versioning tools, such as Git
• Familiarity with cloud message APIs and push notifications
• Qualification- Any computer science graduate/postgraduate

• Responsible for handling all travel related inquiries and providing a one-stop travel solution to all the stakeholders
• Support Travel Desk arrangements Round the clock operations
• Ticketing Air / Rail / Bus
• Domestic/International Hotel accommodation bookings after negotiating the best deal.
• Support in organizing various events such as seminars, conferences, etc.
• Handling Visa processing / Forex / Travel Insurances/ International Domestic SIM
• Car Rental arrangements
• Processing all travel related invoices for vendors payment on a timely basis.
• Help design and create travel itineraries for stakeholders based on their requirements adhering to in-house travel policies and procedures.
• Coordinating with Finance for settling travel claims monthly billing clearance.
• Preparing monthly MIS and periodic travel reports.
• Ensure compliance in all aspects of travel procedures adhering to travel norms.
• Should be flexible towards any other admin related job which will be assigned on time to time on a need basis / business exigencie

• Integration of user-facing elements developed by front-end developers
• Build efficient, testable, and reusable PHP modules
• Solve complex performance problems and architectural challenges
• Integration of data storage solutions

• Strong knowledge of PHP web frameworks
• Understanding the fully synchronous behavior of PHP
• Understanding of MVC design patterns
• Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS3
• Knowledge of object-oriented PHP programming
• Evolved Understanding of accessibility and security compliance
• Strong knowledge of the common PHP or web server exploits and their solutions
• Understanding fundamental design principles behind a scalable application
• User authentication and authorization between multiple systems, servers, and environments
• Integration of multiple data sources and databases into one system
• Familiarity with limitations of PHP as a platform and its workarounds
• Creating database schemas that represent and support business processes
• Familiarity with SQL/NoSQL databases and their declarative query languages
• Proficient understanding of code versioning tools, such as Git

• A graduate or postgraduate degree in Computer Science or IT Engineering
• 3+ years of work experience developing commercially successful web products
• Experience with analytics and process automation
• Attention to detail and a disciplined mind
• Extraordinary analytical and logical prowess
• Common Sense and Curiosity

Responsibilities

• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
• Seize opportunities to upsell products when they arise
• Build sustainable relationships and engage customers by taking the extra mile
• Keep records of all conversations in our call center database in a comprehensible way
• Management and resolve customer complaints
• Sell products and place customer orders in the computer system
• Identify and escalate issues to supervisors
• Manage calls and respond to customer’s email
• Provide product and services information to customers
• Approach expected customers and give a presentation on current projects and services
• Research required information using available resources
• Document all call information according to standard operating procedures
• Recognize, document, and alert the management team of trends in customer calls
• Follow up customer calls where necessary

Qualifications and skills:

• Proficient in relevant computer applications
• 2-3 years of experience in a call center environment
• Knowledge of customer service practices and principles
• Superior listening, verbal, and written communication skills (Fluency in English, preferred American accent)
• Ability to handle the stressful situation appropriately