Engineering Manager

·        Should have 5 to 6 years of work experience as a Python Developer

·        Expertise in at least one popular Python framework (like Django, Flask or Pyramid)

·        Knowledge of object-relational mapping (ORM)

·        Familiarity with front-end technologies (like JavaScript and HTML5)

·        Should have completed B.E/B.Tech. /MCA in any field.

·        Good problem-solving skills and Team spirit.

·        Writing scalable code using Python programming language.

·        Testing and debugging applications.

·        Developing back-end components.

·        Integrating user-facing elements using server-side logic.

·        Assessing and prioritizing client feature requests.

·        Integrating data storage solutions.

Location: - Hyderabad / Mumbai/ Delhi

Job Description

• Identify and establish new channel partners for tie-ups, schedule meetings with potential partners, and onboard them. Managing and nurturing the relationships with KC’s existing channel partners to ensure business volume growth.
• Drive cross-selling of products like forex, accommodation, insurance etc.
• Training the counsellors or the staff of the channel partners regarding product knowledge & development.
• Build capability & awareness programs for channel partners to ensure Education Loan (ELAN) products & offering have a high recall.
• Regularly visit channel partners to ensure sufficient lead generation and address any concerns or issues.
• Take accountability for channel partners management, ensuring timely resolution of complaints with no escalations.
• Collaborate with internal team to streamline processes and ensure smooth loan sanctioning & disbursal. Keep abreast of industry best practices and continuously upgrade knowledge and skills related to education loan products, lending practices, and regulatory requirements.
• Liaison with Banks for Students Education Loan cases.

Deliverables: –

• Meet assigned targets of sanctions & disbursements, for profitable sales volume and strategic objectives in assigned zone.
• Increase the no. of active channel partners working for Education Loan (ELAN).
• Relationship Management with Banks / Financial Institutions / students.
• Conduct monthly reviews for the partners to identify strengths and weaknesses and to evaluate operational effectiveness.
• To ensure regular product & leads update to channel partners.
• To ensure the disbursements achievement in the assigned zone on monthly basis.
• Participation in channel and other events to create visibility and generate business.

Job requirements

• Graduation /MBA. – Preferably above 60% in 10th, 12th & Bachelors. Should not be a graduate in Arts. Should not have any gaps in education and experience.
• Candidate with at least 4-6 years of Sales /Channel handling experience from NBFC or Banking.
• Work Location –Hyderabad/Mumbai/Delhi, must have been born and brought up in respective regions.
• Must know regional language.
• Candidate’s Age ideally to be between 27-32 years.

• Deep knowledge in designing and developing C# .NET based Web applications (MVC, Web APIs).
• Design, develop, update and maintain product
• Proficiency in managing SQL Databases and writing optimised queries.
• Should be able to work independently on a project
• Experience in at least one of the frond-end frameworks - jQuery / Angular / VueJS / Etc..

• Knowledge on AWS or Azure or similar cloud environment knowledge is nice to have
• SaaS based Product development experience is an advantage
• Knowledge in Azure Functions or AWS Lambda is good to have

• Communicate with clients via phone / e-mail for requirement discussions, implementations & support.
• Very friendly and a challenging environment, where you get to work with the BEST of North American and UK clients with the latest technologies

Responsibilities

Understand systems enabling third party integration 

Translate business requirements to the APIs and SDKs exposed by these systems. Figure out the optimum interfaces to interact with these. 

Build generic connectors to interact with these technologies. 

Design, implement, deploy and maintain the connectors. 

Minimum Qualifications 

Bachelor’s degree in Computer Science or related fields. 

Experience needs to be around 8+ years 

Strong problem-solving skills. 

Ability to understand the technology and its APIs in quick time. 

Strong design pattern fundamentals. 

Good core java skills like Multi-threading, collection framework. 

Good communication and mentorship skills 

Ability to put together architecture diagrams and designs 

Job Description :

- This role is responsible for Implementation, one of the most critical phases in a client's life cycle.

- We are looking for an experienced and driven Director, Implementation who is responsible for applying expert knowledge of implementation and large project processes while providing strategic direction to minimize time to first value for all customers.

- As the Director, Implementation, you will manage a growing team and develop processes and procedures for enterprise implementations.

Responsibilities :

- Take proactive ownership of regional implementation health.
- Create scalable processes and definitive scope around implementation services
- Implement systematic processes for tracking and reporting on the implementation status
- Maintain a highly skilled team of Implementation Managers and manage team allocation to maximize resources and output
- Direct the activities of the implementation team to meet client needs and create successful partnerships
- Lead team to complete process analysis, design/redesign of multiple workflows and processes to ensure that they are customer-focused, consistent, effective and efficient and in compliance with company standards
- Develops and manages all deliverables needed for effective implementation to include but not limited to: detailed project plan/timeline, action log, meeting notes, process/procedures and forms documentation, etc.
- Own execution of the roll-out within the allotted implementation timeframe
- Full ownership and accountability of customer satisfaction and on-time delivery throughout the Implementation phase
- Provide support to Account Executives & Sales Engineers during the Sales cycle
- Ability to speak knowledgeably on all technical integration options available within an implementation
- Facilitate hand-off from Sales to Implementation

- Connect regularly with all team members and provide strategic guidance, feedback on performance, and remediate as needed
- Monitor the progress of each account at a deeper level
- Ensure all metrics are accurate and up-to-date
- Advocate customer needs/issues cross-departmentally
- Understand and manage escalations efficiently and appropriately
- The first point of contact for all inquiries on project status from executive leadership
- Recognize risks and puts remediation plans in place, interfaces directly with clients escalates to exec level when needed
- Partner with global teams on solutions, process enforcement, and overall regional health

Qualifications :

- 15-18 years of experience working with global enterprise customers in software implementation or Project Management type role at a SaaS company
- 7-10 years experience in a supervisory or managerial role; People leadership of direct and indirect reports
- Bachelor's degree;
- Previous experience as a Manager, Implementation for enterprise software
- Proven track record of successful implementation with enterprise clients
- Highly developed project management skills
- Ability to influence and guide clients through complex implementations
- Strong leadership skills; ability to lead a group of diverse individuals in a high-performance team
- Demonstrated presentation and client-facing skills
- Superior presentation skills; experience with presenting to C-level Executives
- Experience in client services/operational roles and ability to effectively counsel clients and internal business partners
- Analytical skills to determine root causes and develop solutions
- Understanding of sales, marketing, client relations roles, and their interdependence
- Demonstrated ability to adapt to a fast-paced and changing the technical environment
- Self-starter seeks out challenges
- Flexible