Creative Designer

Top college graduate with experience as Ex-Founder's Office / Ex-founder / Ex-product manager / Ex-Sales / Ex-Customer Success profile

Mandatory (Experience 1): Must have 6+ years of experience in roles such as Ex-Founder’s Office / Ex-Customer Success / Ex-Sales / Ex-Program / customer-facing Ex-Product profiles

Mandatory (Experience 2): Must have strong strategic thinking and excellent communication skills

Mandatory (Experience 3): Must have direct external customer-facing experience, owning enterprise and/or mid-market customers, across post-sales, solutions, delivery, or customer success charters

Mandatory (Experience 4): Must have worked in startup or operator-style environments — demonstrating hands-on problem solving, building processes from scratch, and driving measurable outcomes across cross-functional teams

Mandatory (Experience 5): Must have managed and led a team of 4+ members, with ownership of outcomes

Mandatory (Experience 6): Must have experience scaling customer-facing functions (1→10 or 1→100 journeys)

Mandatory (Graduation): Only IIT candidates from Kharagpur, Mumbai, Madras, Kanpur, Delhi, Roorkee, Guwahati OR BITS Pilani (Pilani campus)

Mandatory (Graduation Year): Candidates should have graduated in 2018 or before

Mandatory (Compensation): Candidate's current CTC should not be less than 45 LPA

Roles and Responsibilities

1.

Manage client relationships, and facilitators relationship at MHFAI for training and post-training support.

2.

Ideate, design, and implement program that focused on post-training support for mental health first-aiders.

3.

Leverage the new products of MHFAI to the clients that ensures implementation of mental health by building tools and guidelines (for organized groups).

4.

Oversee and facilitate MHFAI instructors for training and upskilling.

5.

Monitor and coordinate the MHFAI Awards program with all the stakeholders involved.

6.

Draft and initiate scientific research, and create tools required at workplace to measure mental health.

7.

Plan and manage webinars, events and activities to promote the idea of mental health at workplaces and educational institutions.

8.

Draft, design, manage and implement guidelines / resources with focus on mental health for the benefit of organized groups.

9.

Keep up-to-date with the latest trends and best practices in Learning and Development and / or mental health, and incorporate them into our training programs.

10.

Manage the Learning and Development budget, ensuring that resources are allocated effectively and efficiently.

11.

Provide support in other operational functions of MHFA as needed.

Requirements:

•

3-15 years in clinical work and / or mental health training

•

Qualification: Msc. Counselling Psychology

Msc. Applied Psychology (any specialization, preferably HR Specialization )

•

Experience in Clinical Practice / Research

•

Exposure to mental health training and created content or training on Mental Health for Adult

•

Experience of having previously worked in organized group is desirable

If you are the kind of person who wants to build content & communication layer around SaaS products that impact millions of users, has a passion for making wordplay work for you and wants to own the content layer in an early stage company, this is the place for you. If you make the cut, we guarantee that you will be given complete autonomy and the right team to hit your metrics.

Responsibilities

• Strategise, develop, and implement content initiatives to educate and grow our beauty professional community.
• Collaborating with team leaders to develop and implement a customer-centric and appealing content strategy.
• To work with the growth team and learn how to increase an audience in a sustainable way.
• Keeping an eye on changing beauty industry trends to ensure that content is topical and relevant.
• Work with our product and technical teams to raise awareness of and adoption of new  product features.
• Control all aspects of campaign optimization, troubleshooting, and reporting, with a focus on scalability and efficiency.
• Use analytics to show the clear impact of all efforts.
• By combining internal and external learnings, create and record best practises and playbooks.

Skills/Experiences:

• 1-2 years of experience in building and engaging a community for a tech startup or business
• Experience in playing an influencer role on social media would be highly preferred
• Demonstrated track record of delivering high-impact solutions in collaborative teams, particularly with designers
• Proven track record of creating high impact outcomes
• Self-starter, comfortable operating in a fast-paced, ever-changing environment.
• Experience in problem solving and tackling problems with a creative mindset.

About the role:

· Monitor relationships with existing customers through CRM systems

· Ensure the CRM system provides an effective sales funnel

· Develop and implement marketing techniques that will drive new customers

· Plan and manage Welcome Email, calls, escalations, handover/possession etc

· Suggest new methods to address customers’ needs

· Track marketing metrics and trends, like conversion rates

· Assist with organizing promotional events to reach prospective customers

Qualifications:

· Technical expertise with CRM and analytical systems

· Strong communication skills along with a customer-oriented attitude

· Graduate, MBA or PG in relevant field with 2-5 years of experience

We are seeking a skilled HR Recruiter to join our team and manage the full recruitment lifecycle. The ideal candidate will have experience in sourcing, screening, and selecting candidates for various roles within the organization. The HR Recruiter will collaborate with hiring managers to understand their staffing needs, develop recruitment strategies, and ensure the timely fulfillment of staffing requirements.

Responsibilities:

• Partner with hiring managers to understand their staffing needs and develop recruitment strategies.
• Source potential candidates through online channels (e.g., social platforms and professional networks), job postings, and employee referrals.
• Screen resumes and conduct initial interviews to assess candidate qualifications.
• Coordinate and schedule interviews with hiring managers and candidates.
• Conduct reference checks and background screenings for selected candidates.
• Extend job offers and negotiate terms of employment.
• Maintain accurate and up-to-date candidate records in the applicant tracking system (ATS).
• Assist in organizing and attending job fairs and other recruiting events.
• Stay informed about industry trends and best practices in recruitment.

Requirements:

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Proven work experience as an HR Recruiter or similar role.
• Familiarity with Applicant Tracking Systems (ATS) and resume databases.
• Strong communication and interpersonal skills.
• Excellent organizational and time management abilities.
• Ability to prioritize and multitask in a fast-paced environment.
• Knowledge of employment laws and regulations.

Preferred Qualifications:

• Certification in HR (e.g., PHR, SHRM-CP).
• Experience using social media for recruiting purposes.
• Previous experience in a high-volume recruiting environment.

Job Description:

QA automation is a key component of Kaplan's ability to quickly launch high-quality, innovative education products to our students. As an integral member of a cross-functional Agile team, you will use industry-standard tools and frameworks to conduct functional and performance testing on web applications, mobile applications, and APIs.

In this role you will:

• Develop automated mobile application test scripts that are robust, performant, and maintainable using Appium, Espresso, XCUITest or other tools.
• Ensure that applications and APIs developed by the team are reliable and meet user’s needs
• Work closely with developers, designers, and devops to meet team commitments
• Manage the timeline and status of the software release process
• Work with the Tech Lead to improve software development and quality assurance processes
• Provide the product owner with information they need to prioritize features (e.g., effort estimates, alternatives, technical risk)
• Work closely with developers to learn implementation details about product feature and perform releases
• Provide production support of software products by investigating and recreating reported defects
• Work closely with stakeholders to implement with different types of Performance Testing like : Load Testing, Stress Testing, Volume Testing, Capacity Testing, Reliability Testing

You must have:

• Minimum 5 or more years of software testing and quality assurance
• BS/MS in a relevant field (Computer Science, Engineering) or equivalent experience
• A Good understanding of the mobile devices, their peripheral devices, networks etc.
• A Good understanding of the Android and iOS designs and its components.
• Hands on experience with emulators, simulators.
• Hands on experience by testing mobile app performances with automation application testing tools.
• Well versed with different types of Performance Testing like : Load Testing, Stress Testing, Volume Testing, Capacity Testing, Reliability Testing. etc
• Experience in developing end to end system level automation and tools design
• & development
• Experience with mobile automated testing frameworks, such as Appium, Espresso, or XCUITest.
• Strong experience working with Selenium WebDriver either with TestNG, Junit or Nunit.
• Hands on Experience in building automation framework for Android and IOS.
• Good experience & knowledge of any one Language Java or Python/C#.
• Experience with API testing and performance testing with tools such as JMeter, Rest Assured or Soasta
• Familiarity with standard web and mobile architectures, both hardware and software
• Drive adoptions of best practices in code, testing and maintainability.
• Proficient with Devops and concept for example : Jenkins, Git and Docker
• Familiarity with Amazon Web Services is a plus.
• Experience with the entire software lifecycle - requirements capture, analysis, design, implementation, quality assurance, deployment, and maintenance
• Perform Mobile test task estimation, test execution, Regression testing, Functional System testing
• Excellent oral and written communication skills
• Good analytical and problem solving skills
• Be motivated to meet commitments and deliver the highest value possible

· Providing technical advice and troubleshooting for end users

 · Experience in Enterprise Apple support like ABM, VPP,ACE and MDM

· Excellent OSX desktop and server support skills

· Experiencing supporting OS X desktop and server across a range of versions

· Strong experience with using and administrating JAMF

· Package Deployment, Image upgrade. Security patches &DEP

· Hands on experience with JAMF tools like Recon , Composure , remote and Admin

· Endpoint hardening via JAMF and self service management.

· Experience using terminal commands and scripts

· Great customer relationship skills

· Good written & verbal communication skills

· Being flexible and customer solution focused

· Experience in various application outlook , AD and Teams.

· Cloud knowledge