Engineering Manager

Job Title: Customer Support Executive

Location: HSR, Bangalore

Work Mode: In-office (6 days a week)

Shift: Rotational Shifts Week-off: Rotational

About the Role:

We are looking for a proactive and empathetic Customer Support Executive to join our team. You will be the first point of contact for our customers, ensuring prompt, professional, and effective resolution to their queries, complaints, and requests across multiple channels.

Key Responsibilities

● Handle inbound and outbound customer calls, emails, and chat queries.

● Provide accurate information about products/services and resolve issues within defined SLAs.

● Escalate unresolved issues to the appropriate department and follow up until closure.

● Maintain detailed records of customer interactions in the CRM system.

● Coordinate with cross-functional teams to ensure seamless customer experience.

● Meet daily/weekly performance

Strong performance marketer profile

Mandatory (Experience 1): Must have 4+ years of experience in performance marketing

Mandatory (Team Lead): Must have atleast 1+ years of experience in a managerial role

Mandatory (Tech Skills): Must have strong hands-on expertise in any of Google Ads, Meta Ads, LinkedIn Ads

Mandatory (Tech Skills): Must have proven experience managing large monthly ad budgets

Mandatory (Tech Skills): Must have an understanding of attribution models, funnels, and CRM-based tracking

Mandatory (Tech Skills): Must be proficient in advanced Excel/Google Sheets

Mandatory(Company): Product companies (Fintech, Startups preferred

Sales – Real Estate

Location: Chennai

Job Type: Full-time

About Home Konnect:

Home Konnect®️ is a boutique CRISIL Rated & RERA Certified Real estate advisory with a refreshingly honest approach. At Home Konnect®️, we provide end-to-end property solutions for home buyers, owners, lessees and lessors. Our expert team of Real Estate advisors is known for forging & nurturing long standing relationships built on trust, transparency, ethics, professionalism & our industry expertise. We have helped more than 1000+ happy customers connect to their dream homes selling 10 Lakh + sq.ft. of residential space. Our team has some of the best professionals in the Real estate industry who specialize in finding the right property for our clients thereby creating long standing value for them.

Job Summary:

We are looking for a dynamic and results-driven Sales Executive to join our team. The ideal candidate will be responsible for driving sales, and assisting clients in purchasing residential and commercial properties. If you have a passion for sales and real estate, this is the perfect opportunity to grow your career.

Salary: As per company standards

Key Responsibilities:

● Engage with potential homebuyers, understand their requirements, and provide tailored property solutions

● Conduct property site visits and explain project details to clients

● Maintain strong relationships with clients and guide them through the buying process

● Negotiate deals, close sales, and achieve monthly/quarterly targets

● Coordinate with builders/developers to stay updated on project offerings, pricing, and availability

● Maintain accurate records of customer interactions, sales, and follow-ups

● Stay updated on market trends, competitor analysis, and new real estate developments

Requirements:

● Education: Bachelor's degree

● Experience: 1-3 years of experience in real estate sales, banking, or any sales-driven industry

● Strong communication and negotiation skills

● Ability to build and maintain client relationships

● Willingness to travel within the city or the assigned location for site visits and client meetings

● Self-motivated, target-oriented, and passionate about sales

Benefits:

● Competitive salary with attractive incentives

● Opportunity to work with top real estate brands

● Career growth and professional development

● Supportive and dynamic work environment

Role Overview:

The SEO Analyst is responsible for optimizing the organization’s online presence by improving search engine rankings, driving organic traffic, and enhancing user engagement. This role requires expertise in SEO strategies, analytics, and a strong understanding of mental health-related content to ensure alignment with the organization’s mission.

Key Responsibilities:

1. SEO Strategy Development and Execution:

• Develop and implement effective SEO strategies to improve website rankings and increase organic traffic.
• Conduct keyword research to identify high-value terms relevant to mental health services and integrate them into the content strategy.

1. Content Optimization:

• Collaborate with content teams to optimize on-page elements, including meta tags, headers, and keywords.
• Ensure that content adheres to SEO best practices while maintaining accuracy and sensitivity in mental health-related topics.

1. Performance Monitoring and Reporting:

• Monitor website performance using tools such as Google Analytics, Google Search Console, and other SEO software.
• Analyze data to evaluate the effectiveness of SEO efforts and provide regular reports to the marketing team.

1. Technical SEO Management:

• Conduct technical audits to identify and resolve issues affecting website performance, such as page speed, mobile usability, and broken links.
• Ensure the website is optimized for search engine crawlers and adheres to the latest algorithm updates.

1. Competitor and Market Analysis:

• Conduct competitive analysis to identify trends, opportunities, and gaps in the market.
• Research emerging SEO techniques and tools to maintain a competitive edge in the mental health sector.

1. Local SEO:

• Develop and manage local SEO strategies to enhance visibility in specific geographic areas.
• Optimize Google My Business profiles and manage location-based search strategies.

1. Collaboration and Training:

• Work closely with content creators, developers, and social media teams to align SEO initiatives with broader marketing goals.
• Provide training and guidance to team members on SEO best practices.

Qualifications and Requirements:

Education:

• Bachelor’s degree in Marketing, Computer Science, or a related field.

Experience:

• 2–5 years of experience as an SEO Analyst or in a similar role.
• Proven experience in optimizing content for the mental health or healthcare sector is mandatory.

Skills and Knowledge:

• Proficiency in SEO tools such as Google Analytics, Google Search Console, SEMrush, and Ahrefs.
• Strong understanding of technical SEO, keyword research, and link-building strategies.
• Familiarity with content management systems (e.g., WordPress).
• Knowledge of HTML, CSS, and basic coding practices is a plus.
• Excellent analytical and problem-solving skills.

Personal Attributes:

• Strong attention to detail with the ability to manage multiple projects simultaneously.
• Excellent communication and collaboration skills.
• Sensitivity and awareness when working with mental health-related content.

Key Competencies:

• Expertise in SEO strategies and best practices.
• Data-driven decision-making and performance analysis.
• Ability to adapt strategies to the unique needs of mental health-related audiences.
• Strong alignment with the organization’s mission to promote mental health awareness.

Technical Skills:

• Ability to understand and translate business requirements into design.
• Proficient in AWS infrastructure components such as S3, IAM, VPC, EC2, and Redshift.
• Experience in creating ETL jobs using Python/PySpark.
• Proficiency in creating AWS Lambda functions for event-based jobs.
• Knowledge of automating ETL processes using AWS Step Functions.
• Competence in building data warehouses and loading data into them.

Responsibilities:

• Understand business requirements and translate them into design.
• Assess AWS infrastructure needs for development work.
• Develop ETL jobs using Python/PySpark to meet requirements.
• Implement AWS Lambda for event-based tasks.
• Automate ETL processes using AWS Step Functions.
• Build data warehouses and manage data loading.
• Engage with customers and stakeholders to articulate the benefits of proposed solutions and frameworks.

• Exp 10+ yrs in UI developement
• Exp in Architectular design
• Experience in Develop and enforce best practices for design, development, code quality and testing.
• Experience in leading technology practice team members in the creation of knowledge repository and its distribution/utilization, ensuring the quality and completeness of the information gathered.
• Experience in providing solutions for wide variety of problems faced in Practice from a technology perspective such as:
• Customer requirements
• Developer’s problems
• Process Automation
• Team skill enhancement
• Identification and implementation of reusable components/frameworks
• Co-ordinate between the solution seeker and the provider
• Experience in creating a tech team.

Responsibilities:

• Designing and implementing Java-based applications.
• Analyzing user requirements to inform application design.
• Defining application objectives and functionality.
• Aligning application design with business goals.
• Developing and testing software.
• Debugging and resolving technical problems that arise.
• Producing detailed design documentation.
• Recommending changes to existing Java infrastructure.
• Developing multimedia applications.
• Developing documentation to assist users.
• Ensuring continuous professional self-development.

Requirements:

• Good knowledge in Java integration, Spring and oauth/Rest Integration

Company Introduction

Edfone is an educational technology company, which creates smart tools for schools and colleges. This position is for a global project where your work will create an impact on students across the globe. Being one of the early in-house team members you will get to enjoy interacting with founding team and working with early customers - students and teachers. And as always, you will be eligible for a fair share of startup benefits. If you are someone who loves to write mouth watering code and is game to for an exciting ride to help students across the world learn better, do see if you have the skills we need and apply.

Job Description

We are looking for a React Native developer interested in building performant mobile apps on both the iOS and Android platforms. You will be responsible for architecting and building these applications, as well as coordinating with the teams responsible for other layers of the product infrastructure. Building a product is a highly collaborative effort, and as such, a strong team player with a commitment to perfection is required.

Responsibilities

• Build pixel-perfect, buttery smooth UIs across both mobile platforms.
• Leverage native APIs for deep integrations with both platforms.
• Diagnose and fix bugs and performance bottlenecks for performance that feels native.
• Reach out to the open source community to encourage and help implement mission-critical software fixes
• Maintain code and write automated tests to ensure the product is of the highest quality.
• Transition ownership of existing React Native apps from out sourced developers to in-house

Skills

• Firm grasp of the JavaScript, React Native and its nuances
• Knowledge of functional or object-oriented programming
• Ability to write well-documented, clean Javascript code
• Rock solid at working with third-party dependencies and debugging dependency conflicts
• Familiarity with native build tools, like XCode, Gradle, Android Studio
• Understanding of REST APIs, the document request model, and offline storage
• Experience with automated testing suites, like Jest or Mocha