Director- Business Intelligence

About CT Nova

CT Nova is an enterprise learning platform that runs inside our customers’ own cloud. Rather than asking organisations to hand their learner data to someone else’s SaaS, we deploy the entire platform as an Azure Managed Application into the customer’s own Azure tenant — data never leaves their environment, and billing runs through the Azure Marketplace on metered usage.

The product grew out of migrations off Microsoft’s Community Training platform, so our DNA is large-scale, often public-interest training: government skilling programmes, NGO field workforces, enterprise frontline teams. We work with organisations across several regions, some running training at a scale of hundreds of thousands of learners.

The role

·     Title: Founder’s Office — Growth

·     Reports to: The founders, directly

·     Location: Bengaluru preferred; remote considered for the right person. Periodic travel for client meetings.

·     Compensation: Competitive fixed salary, performance-linked variable, and ESOPs.

You will be our first dedicated growth hire, and that word — first — is most of the job. There is no playbook to inherit, no readymade pipeline handed over, and no team beneath you yet.

Almost every customer we have today reached us through Founder network & relationship rather than through a sales motion. That base is real, sticky and expandable. It is also exactly why the next phase has to look different. Your job is to build a new muscle : a repeatable way of finding, winning and growing accounts on our own terms.

This is a Founder’s Office role in the real sense. You will spend time in customer conversations, time in spreadsheets, and time in the room where decisions actually get made. The founders are in these conversations alongside you — this is neither a role where you are sent out alone with a bag and a number, nor one where you produce strategy at a safe distance from the customer.

What you’ll own

·     Customer conversations: Run a standing rhythm of structured conversations across our existing base — not support check-ins, but real discovery into what each organisation is trying to achieve, where the platform gets in their way, and what would justify them expanding.

·     Growth opportunities: Turn those conversations into a ranked, evidence-backed view of where the next tranche of revenue comes from — which accounts can grow, what unlocks each one, which segments deserve concentration, and what we should decline.

·     Expansion and retention: Own the commercial side of the existing base — expansion, renewals, pricing conversations, and account plans that make growth deliberate rather than reactive.

·     The GTM pipeline: Work with marketing to stand up an acquisition engine from close to zero — a defined ICP, positioning and messaging that survives contact with a buyer, an outbound motion, and enough tracking to tell whether any of it is working.

·     Partner motion: Make the Microsoft relationship a deliberate channel rather than an accident of history — Marketplace listing, co-sell readiness, and working relationships with regional systems integrators.

·     Product feedback loop: Sit between customers and engineering. A meaningful share of our expansion revenue is gated by product work — reliability at scale, onboarding, SSO, reporting — so translating commercial urgency into a credible roadmap argument is part of the role, not a side effect of it.

What the first year looks like

·     First 90 days: You have spoken to every meaningful customer and formed your own view of the base. You have written a growth thesis with a ranked opportunity list, and agreed with the founders on where to concentrate.

·     By six months: A working pipeline with self-sourced opportunities in it. Expansion plans live on the top accounts. Positioning and collateral a newcomer could sell from.

·     By twelve months: Revenue growth you can attribute to specific decisions, measurably less dependence on any single account or channel, and a motion documented well enough that the next two hires can run it.

What we’re looking for

Must-haves

·     Commercial ownership: 3–6 years in a role where you carried commercial responsibility for B2B outcomes — GTM at a SaaS or PaaS company, consulting, or an early-stage operating role. Titles matter less to us than evidence that you have owned something end to end.

·     Customer presence: Comfort in front of customers, including technical buyers, and the ability to hold your own on cloud deployment, data residency and total cost of ownership. You do not need to be an engineer; you do need to be unafraid of technical detail.

·     Structured thinking and clear writing: Much of this job is turning messy conversations into a position other people can act on. We will ask to see a written sample.

·     Comfort with low support: There is no CRM hygiene team, no SDR, and no marketing department waiting on your brief. What exists is what you build.

Good to have

·     Exposure to Microsoft’s co-sell ecosystem, Azure Marketplace transactions, or partner-led motions.

·     Experience selling into government, development-sector or education buyers, where cycles are long and procurement is a discipline of its own.

·     Familiarity with LMS/LXP or workforce-development products.

·     Time spent at a company under 30 people.

Who this role isn’t for

We would rather be direct now than waste your time later.

·     If you want a defined territory, an inherited pipeline and a quota to work against, this will frustrate you.

·     If you want a purely strategic seat — market maps and decks, no customer calls — this is not that either.

·     Our base is small and concentrated, the product still has scaling work ahead of it, and some of what you propose will be constrained by engineering capacity. Working inside that tension is the job, not an obstacle to it.

How to apply

Our process: an intro call with a founder, then a written exercise based on a real CT Nova growth problem and a discussion of your response, then a conversation with the founding team, then references. We aim to close within three weeks.

Job Title: Senior Devops Engineer (Full-time)

Location: Mumbai, Onsite

Experience Required: 5+ Years

Job Description

We are seeking an experienced DevOps Engineer to build and manage infrastructure for a FinTech product company operating with stateful microservices. The deployment environments include hybrid cloud and on-premise setups. The ideal candidate must have strong production experience with Kubernetes, cloud platforms, and infrastructure automation.

Key Responsibilities

• Design, build, and manage infrastructure for stateful microservices (databases, queues, caching layers).
• Work on Kubernetes environments—both managed (EKS/AKS/GKE) and self-managed clusters.
• Build, enhance, and maintain custom Helm Charts for complex deployments.
• Set up and manage CI/CD pipelines using ArgoCD, FluxCD, or similar GitOps tools.
• Architect and optimize multi-tenant deployment models.
• Implement and manage high availability, load balancing, certificate management (SSL/TLS).
• Design deployment architectures based on business requirements.
• Manage cloud infrastructure on AWS/Azure including VPC, IAM, cloud networking, and security.
• Work with Infrastructure-as-Code (IaC) tools (Terraform/CloudFormation/Pulumi), including writing reusable modules.
• Monitor, troubleshoot, and optimize performance across production environments.
• Ensure security best practices in networking, access control, and secrets management.

Mandatory Skills

• 5+ years of DevOps experience in product-based companies (not services/consulting).
• Strong hands-on experience with stateful microservices in production.
• Deep expertise in Kubernetes (managed + self-managed).
• Strong ability to write custom Helm Charts.
• Experience with multi-tenant production environments.
• Expertise in AWS or Azure (cloud networking, IAM, VPC, security groups, etc.).
• Experience setting up GitOps-based CI/CD (ArgoCD/FluxCD).
• Strong understanding of HA, load balancing, DNS, SSL/TLS certificates.
• Ability to justify architectural decisions and propose deployment designs.
• Hands-on experience with IaC tools and writing custom Terraform/Pulumi modules.

Nice to Have

• Exposure to hybrid cloud deployments
• Knowledge of on-premise orchestration & networking
• Experience with service mesh (e.g., Istio, Linkerd)
• Experience with monitoring/logging tools (Prometheus, Grafana, Loki, ELK)

We are looking for a highly experienced and visionary Tech Lead / Solution Architect with deep expertise in the MERN stack and AWS to join our organization. In this role, you will be responsible for providing technical leadership across multiple projects, guiding architecture decisions, and ensuring scalable, maintainable, and high-quality solutions. You will work closely with cross-functional teams to define technical strategies, mentor developers, and drive the successful execution of complex projects. Your leadership, architectural insight, and hands-on development skills will be key to the team’s success and the organization's technological growth.

Responsibilities:

• You will be responsible for all the technical decisions related to the project.
• Lead and mentor a team of developers, providing technical guidance and expertise.
• Collaborate with product managers, business analysts, and other stakeholders.
• Architect and design technical solutions that align with project goals and industry best practices.
• Develop and maintain scalable, reliable, and efficient software applications.
• Conduct code reviews, ensure code quality, and enforce coding standards.
• Identify technical risks and challenges, and propose solutions to mitigate them.
• Stay updated with emerging technologies and trends in software development.
• Collaborate with cross-functional teams to ensure seamless integration of software components.

Requirements:

• Bachelor's degree / Graduate
• Proven experience 7-10 years as a Technical Lead or similar role in software development (start-up experience preferred)
• Strong technical skills in programming languages such as MERN, Python, Postgres, MySQL.
• Knowledge of cloud technologies (e.g., AWS, Azure, Google Cloud Platform) and microservices architecture.
• Excellent leadership, communication, and interpersonal skills.
• Ability to prioritize tasks, manage multiple projects, and work in a fast-paced environment.

Benefits:

• Competitive salary and benefits package
• Opportunities for professional growth and development
• Collaborative and innovative work environment
• Certifications on us

Joining : Immediate

Location : Malad (West) - Work From Office

This opportunity is for Work From Office.

Apply for this job if your current location is mumbai.

1. Understand customer environment – Install Products, configure in customer Network and Troubleshoot problems faced during demonstration, Good understanding on network configuration, troubleshooting, Install devices in Customer environment & Diagnose issues in Windows & Linux O/S.
2. Understand the new requirements (Projects) and implement suitable solution by making suitable modifications in product hardware, software, driver and Firmware by coordinating with Business, Customization team members.
3. Conduct Training to partners and regional sales members regularly on current and new products and solutions.
4. To operate from Bangalore; Travel KA, AP-TS, TN & KL on regular basis and Support Regional Sales Members & Partners on Epson Products and Solutions.
5. Drive business as a product specialist by enabling the sales team
6. The candidate should have mid-level experience in IT solution designing, especially in networking with familiarity to security domain.
7. Good understanding of customer requirements and understanding of technical qualifications, solutions, compliances etc.
8. Willingness to continuously learn technology.
9. Work for meeting deadlines

• Bachelor's or master's degree in computer sciences, Engineering, or related field.
• startup experience preferred
• Have Entrepreneurial mindset, drive and motivation required to build a company - from early stage to a scaled operation
• Full-stack and app experience in either android/iOS is preferred.
• Prior experience of working in a Fast-Paced Startup is preferred
• Has integrity Strong hands-on attitude and willingness to take on various tasks inside and outside your field of expertise.
• Excellent communication & team management skills (not required but preferred)

• It's a 0-1 opportunity where you get to carve out a product grounds up
• We will, together, solve a big problem
• There is massive upside on success - and we want to be very fair in creating shared value that translates into real money (we mean equity!)
• You enjoy working in an environment where hard work, clarity, and respect are valued

Position: Solutions Engineer

As an APAC Solutions Engineer, you will be an integral player on the Sales team in positioning, demonstrating, and developing creative solutions for key customers and prospects. You will be the trusted solutions advisor for our customers by creating solutions that align with the NextBillion.ai technology stack.

Reporting to the VP of Sales and Customer Success, you will be the primary technical interface between our sales prospects and the Product and Engineering team.

We are looking for a Maps and Locations-Based Services expert with excellent technical, communication, organisational, and customer-facing skills. 

Roles and Responsibilities:

• In partnership with sales personnel, marshal prospects through the sales cycle by providing professional technical, integration, and development support.
• Work closely with our sales prospects in APAC to identify and solve their most critical business problems with a deep understanding of the NextBillion.ai architecture and feature set.
• Articulate customer requirements and solutions to different technical and non-technical stakeholders so as to enable successful execution of the engineering work.
• Organise and lead product-related webinars and training sessions.
• In coordination with sales personnel, assist in the response to all technical details in RFIs/RFPs
• Continually assess prospect and customer feedback as well as industry trends in providing feedback to product teams
• Support sales and customer success teams in onboarding newly signed customers into the post-sales support process
• A small amount of travel is required for prospect and customer meetings.

Requirements:

• Bachelor's degree in Engineering, Computer Science, or related technical field.
• 6+ years experience in technical consulting, solutions engineering or product management. 
• Prior experience with proprietary as well as open-source map products and tools, such as maps from HERE, TomTom and OSM, and supporting toolsets such as  QGIS.
• Adept and agile in working with a variety of frameworks and programming languages both frontend and backend e.g. JavaScript, Node.js,  Python, Angular, React, Rust, Go
• Deep understanding of RESTful APIs and service endpoints for both design and implementation
• Experience with using cloud native services from popular hosting providers like AWS, Azure, and Google Cloud Platform. 
• Understanding of common development practices, ticketing systems, and revision control systems using `git`i.e. Gitlab/Github, ClickUp/JIRA

Beneficial/Nice-to-Haves: (optional)

• Industry experience in mobility services, fleet management, logistics/last-mile delivery, and/or connected car service
• Some prior experience with data science and/or machine learning teams.

ABOUT NBAI

NextBillion.ai is a first-ever decentralised, customizable, and tailored map stack focused on the transportation/logistics industry. NextBillion.ai helps solve highly complex transportation and operational challenges. Every customer, use case, and geography is different, and NextBillion.ai is able to integrate these differences directly into their mapping environment.

NextBillion.ai provides last-mile delivery, telematics, food delivery, automotive, and ride-hail with location tools and API's that help them adopt an AI-first approach. NextBillion.ai is customizable to be hyper-local and pinpoint accurate for difficult to solve enterprise use cases.

Nextbillion.ai was founded in January 2020 by Ajay Bulusu, Gaurav Bubna and Shaolin Zheng. They were formerly part of the map team at Grab, a multinational ride-hailing and food delivery company. 

• Developing a deep understanding of our vast data sources on the web and knowing exactly how, when, and which data to scrap, parse and store
• Working closely with Database Administrators to store data in SQL and NoSQL databases
• Developing frameworks for automating and maintaining constant flow of data from multiple sources
• Working independently with little supervision to research and test innovative solutions skills

Desired Candidate Profile

• Bachelor/ Master’s degree in Computer science/ Computer Engineering/ Information Technology
• 1 - 5 years of relevant experience
• Strong coding experience in Python (knowledge of Java, JavaScript is a plus)
• Experience with SQL and NoSQL databases
• Experience with multi-processing, multi-threading, and AWS/Azure
• Strong knowledge of scraping frameworks such as Python (Request, Beautiful Soup), Web Harvest and others
• In depth knowledge of algorithms and data structures & previous experience with web crawling is a must    

This person MUST have: 

- BE Computer Science, MCA or equivalent. 

- Experience testing IOT devices managed by cloud. 

- Manual testing experience and a desire to learn and work with the latest technologies. Web, Cloud and Mobile App testing. 

- Develop test plans, cases, and scripts; schedule and execute test cycles; contribute to testability & quality of software. 

- Reports all defects accurately; facilitate problem tracking and successful resolution; assess and communicate various risks involved and provide necessary assistance to engineers and stakeholders. 

- Basic knowledge of automation know-how [ API automation, Python] - Test to fail mindset, Solid test strategy experience, well versed with QA processes. - Hands on experience on Performance test angle. 

Experience: 

- Min 1 year experience 

- Not more than 10 year experience. 

Location 

- Remotely, anywhere in India 

Timings:

- 40 hours a week (9 PM IST to 2 AM IST(10 hours in your suitable time) , Monday to Saturday). 

Position: 

- Full time/Direct 

- We have great benefits such as PF, medical insurance, 12 annual company holidays, 12 PTO leaves per year, annual increments, Diwali bonus, spot bonuses and other incentives etc. 

- We dont believe in locking in people with large notice periods. You will stay here because you love the company. We have only a 15 days notice period.