Digital Marketing

Job Description: Customer Support Executive

Position: Customer Support Executive

 Experience: 1-4 years

CTC: 4-4.5 LPA (Fixed)

Working Days: 6 days a week

Location: Work from Office

 Shift: Rotational shifts with rotational week off

Language: Proficiency in English and Hindi required

 Transportation: No cab facility provided

Key Responsibilities:

- Respond to customer inquiries via email and phone in a positive and effective manner.

- Identify and assess customers' needs to achieve satisfaction.

- Handle customer complaints, provide appropriate solutions and alternatives within time limits, and follow up to ensure resolution.

- Adhere to communication procedures, guidelines, and policies.

- Go the extra mile to engage customers and build strong relationships.

- Provide product and service information to customers.

- Resolve product or service problems by clarifying customer complaints, determining the cause of the problem, selecting and explaining the best solution, expediting correction or adjustment, and following up to ensure resolution.

Qualifications and Skills:

- Proven customer support experience.

- Strong phone contact handling skills and active listening.

- Customer-oriented with the ability to adapt/respond to different types of characters.

- Excellent communication and presentation skills.

- Ability to multitask, prioritize, and manage time effectivel

Designation:  Influencer Marketing Manager

Location: Pondicherry

Responsibilities:

·         Prepare annual Influencer & PR marketing calendar with a plan & budget.

·         Interact and build relationships with influencers, stylists, production houses & media. Maintain database.

·         Plan collaborations / meets. Scout influencers across categories, negotiate and execute collaborations & post promotions

·         Create and nurture small community / circle of Hidesigners to share

·         Work on PR outreaches and coordinate press coverage, reports, etc.

·         Coordinate with multiple deparments to implement influencer marketing campaigns.

·         This role extends to the Hidesign Group - Hidesign hotels, Casablanca and Le Pondichéry

We at Zycus are looking to hire MBA 2023-24 graduates specializing in supply chain and operations to work as Trainee Procurement Analysts. The trainee will work as part of Customer Success & Operations Team, solution-oriented services to Fortune 500 clients. In this role, you will be supporting the US Region and contribute to the success of our clients.

Roles and Responsibility:

• Serve as Trainee Procurement Analyst on Zycus Procurement Applications (Source to Pay)
• Work on all aspects of maintenance of an already implemented customer including business process mapping
• Work with the Technical Account Manager to ensure deliverables are on-time, increase efficiency and resolve issues for customers by coordinating with multiple teams from Zycus & customer side to achieve customer satisfaction
• Participate and contribute to best practices (tools/process), knowledge sharing like customer KYC
• Work with customers and internal stakeholders while participating and facilitating testing including User Acceptance testing
• Evaluate and suggest innovative solutions and workarounds for customer requirements
• Work efficiently on, Zycus products configuration, Incident management tools, MS-Excel, etc
• Provide strong technical understanding of our product with the ability to discuss and demonstrate the Zycus solution and how it may be configured to meet a customer’s business needs.

External Skills And Expertise

• MBA in Supply Chain and Operations
• 0-3 years of relevant experience
• Prior Work Experience in any fields related to Customer Success, Operations, SaaS products, Procurement/ Supply Chain domain with MBA specialization in any other streams (other than Supply Chain and Operations) may be considered basis on merit.
• Excellent written and oral communication skills is a must.
• Flexible, enthusiastic approach to work including a strong desire to learn new tools & techniques to solve business problems.
• Collaboration with various internal and external stakeholders.
• Ability to learn, execute and excel. Multitask and work with priorities.
• This role requires to work with our US customers, therefore the candidates should be willing to work in shifts.
• Working hours : As per the geography and region assigned.

Refer the below link for detail and to apply

https://zycus.sensehq.com/careers/jobs/56571

Company Name: *GBH Auto Mechanics Services LLPJob

Profile: BDE

Job Description

We're seeking a qualified sales executive to sell annual car and bike subscription products that our customers have grown to rely on. The sales associate will utilize their skills to generate high-quality leads, build strong relationships with customers, and close deals. The ideal candidate has skills and demonstrates the ability to showcase our offerings compellingly.

Requirement & Skills

Bachelor’s degree in Business, Marketing, or related field Strong verbal and written communication A drive to seek new business Excellent telephone skills Highly organized

Experience: 2 - 3 years

Job Location: Work from home

Selection process:- HR round & Manager round

Qualification: Graduation

Working days: 6 working days (Sundays off)

Shifts: 10:00 am - 7:00 pm

Mandatory language: English & Hindi

Laptop: candidates are to use their own laptops.

Additional Compensation: If applicable, this will be decided based on your designation

Minimum Qualifications

• Excellent problem-solving skills and the got right attitude to work in fast paced environments
• Bachelor’s degree in computer science or equivalent practical experience
• 2 to 5 years of experience in software development using modern frontend frameworks in JavaScript/TypeScript.
• Strong understanding of data structures and algorithms.

Preferred Qualifications

• Strong in Object Oriented Programming and Design Patterns.
• You have experience of working closely with the product and design teams to deliver the product that materially impacts the business and improves the customer experience
• You follow SOLID principles and have experience with microservice architecture, have designed and implemented high performance scalable services/APIs.
• You have experience with component based architectures, PWA, Service workers, UI patterns and libraries most preferably ReactJS / NextJS
• Write client side high performant applications & develop prototypes
• Experience working with Node, NestJS / Express.
• Experience working with PostgreSQL, Redshift, Dynamo, Mongo and Cassandra databases.
• Experience working with RabbitMQ, Kafka.
• You constantly learn and adopt best practices at work, keeping in mind app performance, security, and scalability.
• You have experience working in distributed systems and built/designed systems to failover, event streaming, caching strategies
• You have experience with Docker/Kubernetes in AWS or any cloud computing platforms. And, are familiar with CI/CD processes.

Bonus if you are great communication and team collaboration skills.

Job description

Role/project description: will be responsible for user interface development of various android/ios based mobile applications for organization clients and partners.

The candidate will work in global, highly innovative and agile environment made up both by talented youngsters and senior professionals.

Location: Saudi Arabia

Job responsibilities:

• Design and develop high-volume, low-latency applications for mission-critical systems, delivering high-availability and performance
• Contribute in all phases of the development lifecycle concept, design, build, deploy, test, release to app stores and support.
• Diagnose performance issues, fix bugs including crashes and anrs to increase the functionality of the application
• Write well designed, testable, efficient code
• Ensure designs are in compliance with specifications.
• Prepare and produce releases of software components
• Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review.
• Collaborate with team members product managers, developers, designers to brainstorm about new features and functionalities.

Desired profile:

• Proficient in Java/Kotlin programming
• Knowledge and experience in flutter framework and dart programming
• Hands on experience in using restful APIs
• Hands on experience in designing and developing micro-services architecture and containers
• Object oriented analysis, uml and design using common design patterns.
• Hands on experience in development ide android studio, android sdk, firebase test lab
• Experience with offline storage, threading, and performance tuning
• Familiarity with push notifications
• Familiarity with IOS integration with flutter
• Experience using GitHub or similar environment
• Complete understanding of SDLC &agile development
• Experience with material design and android ui design principles, patterns and best practices
• Good knowledge of adding third-party libraries
• Ability to understand business requirements and translate them into technical requirements
• Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies
• A track record of delivering successful complex consumer product apps finance apps, e-commerce apps
• Critical thinker

Preferred Notice Period - Less Than 1 Month

Preferred Education - Tier 1 Engineering Colleges - IIT/NIT/DTU or similar

Preferred Work Background - Startup Engineering Experience

Mandatory Skills :-

4+ years of professional experience in Native React or React JS. Mongo db experience is good to have

Highly proficient in rendering components with Native APIs

Highly proficient in JavaScript, modern JavaScript, HTML,

Highly proficient in one or more libraries (e.g. Redux, React Router, etc) for state managing and routing in addition to React.

Proficient in using Git as a control system

Responsibilities :-    

Develop & deploy quality software and web applications-

Analyse and maintain existing software applications-

Design highly scalable, testable code-

Discover and fix programming bugs

Qualifications :-

Bachelor's degree or equivalent experience in Computer Science